Aurora Energy electricity plans and review

Our verdict: Tasmania’s state energy company Aurora is the only provider that lets you bundle electricity and gas. However, convenience can come at a cost.

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Aurora Energy

Aurora Energy review

As the state-owned retailer in Tasmania, Aurora Energy offers prices that may not be the cheapest, but are considered fair by the government. However, since Tasmania was opened up to competition back in 2014, other retailers can now offer cheaper prices.

Aurora is the only provider that sells both gas and electricity in Tasmania. If you want to bundle your services, Aurora is your only choice.

Aurora Energy does have a special app called aurora+. It promises to give you daily usage updates on your power so you can track it better.

Pros

  • Local customer support
  • No lock-in contracts or exit fees

Cons

  • Low solar feed-in tariffs
  • Few customer support options

Aurora Energy at a glance

Daily Supply Charge General usage rates Comparison price Typical annual cost
Aurora Energy logo
Aurora Energy - Residential Flat rate
Basic Plan Information
Single Rate
167.68 cents/day
27.95 cents/kWh
Comparison price
Not available
Estimated cost/year (typical usage)
$2,250/year
$2,230 if you pay by direct debit
View details
Compare product selection
Aurora Energy logo
Aurora Energy - Residential Single Rate
Basic Plan Information
Single Rate
182 cents/day
24.75 cents/kWh
Comparison price
Not available
Estimated cost/year (typical usage)
$2,110/year
$2,090 if you pay by direct debit
View details
Compare product selection
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Estimated yearly cost includes GST for a household in the Tasmanian Networks zone. We've used postcode 7000 to help you get an idea of prices. Your actual bill will vary depending on your consumption.

Where is Aurora Energy available?

Aurora Energy is a government-owned Tasmanian energy retailer, and at one point was the sole energy provider in the state. It sells electricity and gas to Tasmanian residents.

Can I bundle gas and electricity with Aurora Energy?

You can. So long as you have a natural gas connection to your house, you can purchase both power and gas from Aurora.

That said, the only benefit you'll get is the convenience of having your utilities with one provider – there's no discount for bundling.

Read a more detailed review on


user

Customer service

How can I get in touch with Aurora Energy?

If you need to reach Aurora Energy, there are a couple of ways to get in touch during the week. You can:

  • Ring up the customer service team 8am-6pm, Monday to Friday
  • Lodge an enquiry using the online general enquiries form for a slower response

solar energy icon

Solar Energy

Does Aurora Energy offer solar plans?

Aurora Energy doesn't have solar-specific plans but it will pay you a solar feed-in tariff for each unit of solar power you feed back into the grid if you already have panels.

It doesn't help install new solar systems.

How good is the feed-in tariff?

TAS
9.2760 cents per kWh
State
Solar Feed-in Tariff

green energy icon

Green Energy

How green is Aurora Energy?

Aurora Energy offers government-accredited GreenPower, which supports renewable energy in Australia. 100% GreenPower means that for each unit of power you use, a unit of power is generated from a renewable source.

GreenPower is an optional extra you pay for on top of your usual energy charges, so check Aurora Energy's current GreenPower rates before you opt in.

    Ready to sign up with Aurora Energy?

    Now that you've read our review of Aurora Energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before committing to a decision.


    Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

    • Single rate with a controlled load
    • Time of use
    • Time of use with a controlled load

    The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details.

    Learn more about energy

    Our energy guides can help you compare and understand what plan is best for you.


    Sources

    Sam Baran's headshot

    Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio

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