Aurora Energy: Tasmanian energy rates and review

Our verdict: Aurora Energy is Tasmania’s main energy provider and it lets you manage your plan with its aurora+ app.

4.1 ★★★★★ (8 reviews) Write a review
Plans offered by Aurora Energy Aurora Energy plans
Does Aurora Energy offer solar? Solar Energy

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Aurora Energy is owned by the Tasmanian government and was the only energy provider in Tasmania until 1st Energy joined the market in 2019. It is the retail arm of Hydro Tasmania, which only owns renewable assets.

If you live in Tasmania, understanding what Aurora offers is vital, so we've put together this complete guide on how we think Aurora stands up.

Get a cost estimate for Aurora Energy and apply securely online

Name Product Electricity availability Gas availability Features Customer service rating More details Details
Aurora Energy
Aurora Energy
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
More infoView details
The aurora+ app lets you manage your plan more closely for an extra charge.

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Where is Aurora Energy Available?

Aurora Energy currently only offers electricity and gas to residents of Tasmania. It doesn't do lock-in contracts or discount deals on its plans.

State⚡ Electricity♨️ Gas

A quick review of Aurora Energy


  • GreenPower can be purchased for below-average rates.
  • The aurora+ plan involves an app with unusually comprehensive power management capabilities.


  • There's very little competition in Tasmania, so if you're not happy with Aurora you have at most one other option for electricity and gas.

What plans are offered by Aurora Energy?



This will provide your residence with electricity at a flat, variable rate. This means you'll pay the same amount per kWh of electricity no matter when you use it.

Essentially a different tariff structure to the flat rate plan, this splits the week up into peak and off-peak periods. You'll pay more than twice as much for electricity used during peak periods than off-peak. Peak periods are weekdays between 7am and 10am and 4pm and 9pm. All other times are off-peak.

Uses the same peak/off-peak rates and periods as the previous plan, but employs advanced meters and an app to help customers constantly monitor their power use. This is intended to help consumers understand how their power use impacts their bills and adjust their behaviour to reduce it.

aurora+ gives customers the ability to top up their account and pay bills whenever they want. It adds an 11c/day service fee compared to the peak/off-peak plan.

This is not so much a standalone plan as a modification to the others. Aurora Green lets you opt for 10 – 100% GreenPower-certified renewable energy on your other plans for a certain extra charge per kWh.



Aurora's basic gas offering, supplying Tasmanians with natural gas at a variable rate. As with electricity, there are no lock-in contracts or exit fees.

Solar panel

Does Aurora Energy offer solar?

Aurora does not install solar power systems itself, but it does offer the standard regulated feed-in tariff for Tasmania, currently 9.4c/kWh.

Green energy

How green is Aurora Energy?

According to the 2018 Green Electricity Guide, Aurora was in the top half of Australian retailers with a score of 5.2/10. In particular, Aurora has an excellent performance in the area of emissions because it only owns renewable assets, lacking any fossil fuel plants.

Where Aurora is lacking is in its lack of energy management and trading support, as well as its largely unknown stance on fossil fuel investment and policy. On the other hand, its Aurora Green GreenPower is available at a below-average rate, making it more accessible to customers.

Tag discount

Does Aurora Energy offer any special incentives to sign up?

No at the moment. We'll update this page if Aurora Energy decides to add any incentives.

Mobile phone

Can I manage my plan from my phone?

Yes, you can manage your plan from your phone using the aurora+ app, but only if you have purchased the corresponding aurora+ power plan. The app allows you to not only pay your bills at any time and add prepaid credit to your account, but it gives a highly detailed breakdown of your power use, down to your daily consumption in dollar terms.

Get a cost estimate

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.

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