- Local customer support.
- Greener than its competition in the NT.
- Most people have to go with Jacana by default due to near-zero competition
Why compare energy plans with Finder?
We don't charge extra. Prices shown on Finder are the same as those you get directly from energy providers.
We update our plans from providers daily so you can make an informed decision.
We've helped over 1.39 million people compare energy plans in the last 3 years.
No matter which provider you go with in the NT, you'll be getting about equal products. Power prices are strictly regulated in the territory, so there's no reason to review power rates – they're identical to all other energy retailers.
If having a greener energy company is important to you, Jacana does have the best ranking in the state according to the 2022 Green Electricity Guide. Jacana was rated slightly higher (5.99/10) than its competitor Rimfire Energy (5.59/10).
While its customer support is Darwin-based, Jacana doesn't have 24/7 live chat support like Rimfire, and its solar feed-in tariffs are slightly lower.
Jacana Energy is a government-owned company and only available in the NT. It's the territory's largest energy provider, supplying more than 85,000 customers with electricity.
We've put together a price estimate to help you determine how much you might pay with Jacana Energy (including an annual bill estimate).
Keep in mind: Electricity prices are regulated in the NT, so you'll pay the same for power regardless of your provider.
Jacana offers solar feed-in tariffs on all of its energy plans if you export solar power.
However, you'll already need to have an approved solar system connected to the grid since Jacana does not assist with installation.
Jacana faces little competition as an energy provider in the NT, but it has lower feed-in tariffs than its largest competitor, Rimfire Energy.
You'll receive nearly 3c/kWh less on your solar power with Jacana compared to Rimfire. Here's what Jacana pays:
Green Electricity Guide rating: 5.99/10
Jacana Energy came in the top half of Australian energy providers by rating. It scored well by not being involved in fossil fuel extraction and for supporting rooftop solar.
Where it lost points was by providing carbon-intensive, polluting energy from the grid and failing to invest in renewable energy generation.
Jacana is not GreenPower certified, so you can't pay extra for your power to support renewable generation in Australia.
If you have a problem or a query and need to get in touch, you should be able to reach Jacana Energy Monday-Friday from 8am-5pm ACST using the following methods:
Jacana's customer support is local and based in Darwin.
Jacana Energy isn't currently available via Finder right now. Get a cost estimate and then sign up to Jacana Energy directly.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
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