Jacana Energy: Electricity plans

Can I get solar power?

Jacana offers solar power plans with solar feed-in tariffs to both residential and commercial customers. However, the retailer doesn't install solar systems, so you'll need to arrange installation or move into a home with a PV system before signing up for a solar plan.

Explore your options in our guide to solar power

Can I get GreenPower?

No, Jacana Energy isn't GreenPower certified.

How can I pay my bills?

You can choose from the following methods to pay your electricity bills:

• Online payments

  You can pay using Visa or Mastercard through the online portal.

• Direct debit

  You can set up a direct debit by filling out the online direct debit form and arranging to have your payments taken directly from your nominated bank account.

• Cheque

  Mail your cheque payable to Jacana Energy with your invoice to:

  Jacana Energy

  GPO Box 1785

  Darwin NT 0801

• Phone

  To pay by Visa or Mastercard, call 1800 522 262.

• BPAY

  You can use BPAY to pay using your online or telephone banking service. You'll need the biller code and your customer reference number to do so.

• In person

  Pay your bill in person at any Australia Post location using Billpay or cash.

• Self-service kiosks

  You can also pay using self-service stations at any Power and Water customer service centre.

• Centrepay

  If you get regular Centrelink payments, you can arrange to have your bill deducted automatically from your payments.

• NTG payroll deductions

  Northern Territory Government employees can have their energy bills deducted directly from their wages. To arrange payroll deductions, contact your payroll centre.

Why consider Jacana Energy?

• Flexible billing options. You can pay your bill with direct debit, BPAY, credit card, cheque or in person at any post office or Power and Water customer service centre.
• Local support. Jacana hires local staff to support the community and is run by long-term Territorians.
• Hardship options. If you're having a hard time paying your energy bill, call customer service at 1800 522 262 to arrange a more flexible payment option that works for you.
• Electronic billing. If you're interested in minimising your impact on the environment, you can opt for eBilling to reduce your paper trail.

How do I contact Jacana Energy for support?

Ready to save on your energy bill? Find out how to switch energy providers