Jacana Energy: Electricity plans

Can I get solar power?

Jacana offers solar power plans with solar feed-in tariffs to both residential and commercial customers. However, the retailer doesn't install solar systems, so you'll need to arrange installation or move into a home with a PV system before signing up for a solar plan.

Explore your options in our guide to solar power

Can I get GreenPower?

No, Jacana Energy isn't GreenPower certified.

How can I pay my bills?

You can choose from the following methods to pay your electricity bills:

• Online payments

  You can pay using Visa or Mastercard through the online portal.

• Direct debit

  You can set up a direct debit by filling out the online direct debit form and arranging to have your payments taken directly from your nominated bank account.

• Cheque

  Mail your cheque payable to Jacana Energy with your invoice to:

  Jacana Energy

  GPO Box 1785

  Darwin NT 0801

• Phone

  To pay by Visa or Mastercard, call 1800 522 262.

• BPAY

  You can use BPAY to pay using your online or telephone banking service. You'll need the biller code and your customer reference number to do so.

• In person

  Pay your bill in person at any Australia Post location using Billpay or cash.

• Self-service kiosks

  You can also pay using self-service stations at any Power and Water customer service centre.

• Centrepay

  If you get regular Centrelink payments, you can arrange to have your bill deducted automatically from your payments.

• NTG payroll deductions

  Northern Territory Government employees can have their energy bills deducted directly from their wages. To arrange payroll deductions, contact your payroll centre.

Why consider Jacana Energy?

• Flexible billing options. You can pay your bill with direct debit, BPAY, credit card, cheque or in person at any post office or Power and Water customer service centre.
• Local support. Jacana hires local staff to support the community and is run by long-term Territorians.
• Hardship options. If you're having a hard time paying your energy bill, call customer service at 1800 522 262 to arrange a more flexible payment option that works for you.
• Electronic billing. If you're interested in minimising your impact on the environment, you can opt for eBilling to reduce your paper trail.

Ready to save on your energy bill? Find out how to switch energy providers