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Jacana Energy is government-owned with more than 80,000 customers across the Northern Territory. You can get electricity plans for residences, small businesses and commercial organisations in many sections of the Territory.
This page outlines what Jacana Energy is and what you can expect if you sign up for a plan.
What's offered by Jacana Energy?
Where is Jacana Energy available?
Jacana was created as part of the 2014 structural separation of the Power and Water Corporation into two separate companies. The Power and Water Corporation is still the electricity distributor for most of the Northern Territory and is responsible for maintaining electricity poles and wires. Jacana, on the other hand, operates purely as a retailer to work directly with customers.
Jacana offers solar plans and a wide range of payment options.
Jacana doesn't offer solar panel installation and isn't GreenPower certified.
Customer service rating
Jacana Energy is a government-owned energy company with more than 80,000 customers across the Northern Territory. The retailer offers electricity plans for residences, small businesses and commercial organisations in urban, rural and remote sections of the Territory.
Why consider Jacana Energy?
Flexible billing options. You can pay your bill with direct debit, BPAY, credit card, cheque or in person at any post office or Power and Water customer service centre.
Local support. Jacana hires local staff to support the community and is run by long-term Territorians.
Hardship options. If you're having a hard time paying your energy bill, call customer service at 1800 522 262 to arrange a more flexible payment option that works for you.
Electronic billing. If you're interested in minimising your impact on the environment, you can opt for eBilling to reduce your paper trail.
Does Jacana Energy offer solar?
Jacana offers solar power plans with solar feed-in tariffs to both residential and commercial customers. However, the retailer doesn't install solar systems, so you'll need to arrange installation or move into a home with a PV system before signing up for a solar plan.
You can choose from the following methods to pay your electricity bills:
You can pay using Visa or Mastercard through the online portal.
You can set up a direct debit by filling out the online direct debit form and arranging to have your payments taken directly from your nominated bank account.
Mail your cheque payable to Jacana Energy with your invoice to:
GPO Box 1785
Darwin NT 0801
To pay by Visa or Mastercard, call 1800 522 262.
You can use BPAY to pay using your online or telephone banking service. You'll need the biller code and your customer reference number to do so.
Pay your bill in person at any Australia Post location using Billpay or cash.
You can also pay using self-service stations at any Power and Water customer service centre.
If you get regular Centrelink payments, you can arrange to have your bill deducted automatically from your payments.
Northern Territory Government employees can have their energy bills deducted directly from their wages. To arrange payroll deductions, contact your payroll centre.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
Single rate with a controlled load
Time of use
Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
Sarah Brandon is an editor at Finder specialising in technology and reviews. She has a Bachelor of Science in Psychology from New York University and loves learning about why people do what they do. Sarah has researched and written about a wide range of topics, from air purifiers to AirPods. But no matter the subject, her number one priority is figuring out what information our readers need to make the best decisions.
Apple’s smaller iPad Pro doesn’t quite get the screen goodies that its larger sibling enjoys, but it’s still an incredibly powerful business tablet if you can cram your workflow into the limits of iPadOS.
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