Finder makes money from featured partners, but editorial opinions are our own.
Jacana Energy electricity plans and review
Our verdict: You’ll get the same price for power no matter who you pick in the NT, so there are few reasons not to go with the largest provider – Jacana Energy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
No matter which provider you go with in the NT, you'll be getting about equal products. Power prices are strictly regulated in the territory, so there's no reason to review power rates – they're identical to all other energy retailers.
If having a greener energy company is important to you, Jacana does have the best ranking in the state according to the 2022 Green Electricity Guide. Jacana was rated slightly higher (5.99/10) than its competitor Rimfire Energy (5.59/10).
While its customer support is Darwin-based, Jacana doesn't have 24/7 live chat support like Rimfire, and its solar feed-in tariffs are slightly lower.
Where is Jacana Energy available?
Jacana Energy is a government-owned company and only available in the NT. It's the territory's largest energy provider, supplying more than 85,000 customers with electricity.
Energy plans and annual cost estimates by state
We've put together a price estimate to help you determine how much you might pay with Jacana Energy (including an annual bill estimate).
Keep in mind: Electricity prices are regulated in the NT, so you'll pay the same for power regardless of your provider.
Solar Energy
Does Jacana Energy offer solar plans?
Jacana offers solar feed-in tariffs on all of its energy plans if you export solar power.
However, you'll already need to have an approved solar system connected to the grid since Jacana does not assist with installation.
How good is the feed-in tariff?
Jacana faces little competition as an energy provider in the NT, but it has lower feed-in tariffs than its largest competitor, Rimfire Energy.
You'll receive nearly 3c/kWh less on your solar power with Jacana compared to Rimfire. Here's what Jacana pays:
NT: 9.13c/kWh.
Green Energy
How green is Jacana Energy?
Green Electricity Guide rating: 5.99/10
Jacana Energy came in the top half of Australian energy providers by rating. It scored well by not being involved in fossil fuel extraction and for supporting rooftop solar.
Where it lost points was by providing carbon-intensive, polluting energy from the grid and failing to invest in renewable energy generation.
Jacana is not GreenPower certified, so you can't pay extra for your power to support renewable generation in Australia.
User reviews & customer service
How can I get in touch with Jacana Energy?
If you have a problem or a query and need to get in touch, you should be able to reach Jacana Energy Monday-Friday from 8am-5pm ACST using the following methods:
Ring up the customer service team on the phone.
Send a message to its social media page on Facebook.
Chuck through an email if you're not worried about a slower response.
Jacana's customer support is local and based in Darwin.
Looking to switch to Jacana Energy
Jacana Energy isn't currently available via Finder right now. Get a cost estimate and then sign up to Jacana Energy directly.
Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:
Single rate with a controlled load
Time of use
Time of use with a controlled load
The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.
Why you can trust Finder's energy experts
We've done the work
We've reviewed hundreds of energy plans and written 200+ guides to help you navigate the Aussie energy market. Our experts are seen on TV, print and digital media.
In the last 3 years, we've helped over 1.39 million people compare energy plans by explaining features clearly and simplifying confusing terms and conditions.
Learn more about energy
Our energy guides can help you compare and understand what plan is best for you.
Best energy plans:
5 plans selected by our experts, assessed and updated regularly
Sarah Brandon is an editor at Finder specialising in technology and reviews. She has a Bachelor of Science in Psychology from New York University and loves learning about why people do what they do. Sarah has researched and written about a wide range of topics, from air purifiers to AirPods. But no matter the subject, her number one priority is figuring out what information our readers need to make the best decisions.
The Kia EV6 GT is a vehicle that marks a significant point in the evolution of the modern performance car, a nod to the future where speed and power coexist with sustainability and practicality.
A growing number of Australians are taking advice on how to spend, save and invest their money from online personalities, according to new research by Finder.
SPONSORED: We take a closer look at some of Hubbl's features and the advantages it offers streaming viewers.
Feedback
How likely would you be to recommend finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
