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Arcline by RACV energy plans and review

Our verdict: Arcline by RACV offers electricity plans to Victorians that can be carbon offset. Find out if the energy provider is the right choice for your household.

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Arcline

Arcline energy review

Arcline by RACV is still a fairly new energy provider operating in Victoria.

It launched in March 2022 and offers a couple of simple electricity plans for households in the state.

The prices for the 2 plans are the same, but the plan specifically catering to RACV members comes with a $125 credit applied to a customer's first bill. The offer is valid until the end of June 2024.

Pros

  • Your energy use will be carbon offset
  • Victoria-based support team
  • No lock-in contract

Cons

  • No mobile app available, but there's an online portal where you can manage your plan and track your energy usage

Compare electricity plans from Arcline Energy

Name Plan features Reference price Typical annual cost
ARCLINE by RACV - Home Energy Member Plan
Energy Fact Sheet | (ARC538392MR@VEC)
Single rate tariffFeed in tariff available
Reference price
22% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,230/year
View details
ARCLINE by RACV - Home Energy Plan
Energy Fact Sheet | (ARC538390MR@VEC)
Single rate tariffFeed in tariff available
Reference price
22% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,230/year
View details
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Showing 2 of 2 results
The annual estimated electricity prices are based on a residential customer on the CitiPower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

See other rebates and concessions available for seniors in Victoria

Read a more detailed review on


Customer Service

Customer service

Manage your Arcline account online
Manage your account online
Payment assistance
Financial support available

Arcline has a few ways to get in touch if you need assistance from its Victoria-based support team:

  • Phone and email support (8:30am–6pm AEDT)
  • Request a call back

You can also manage your Arcline account via its Online Self Service portal.

  • Good to know: If there's a power outage, you can contact your distributor. In case of emergency, call 000.

If you experience financial hardship or family violence as an Arcline customer, it will provide assistance in managing your energy plan and payments. Support is provided confidentially.

Solar Energy

Solar Energy

How much does Arcline pay for solar feed-in tariff?

Arcline's electricity plan also offers a solar feed-in tariff.

Name Product Solar feed-in tariff
VIC
6 cents per kWh
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Green Energy

Green Energy

Is Arcline by RACV environment-friendly?

Arcline by RACV's offers electricity plans that are carbon offset.

It offsets customers' energy use by purchasing carbon credits recognised by Australia's National Carbon Offset Standard.

  • Keep in mind: Arcline is not certified by Climate Active at present.

Ready to sign up with Arcline by RACV?

Now that you've read our review of Arcline energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before commiting to a decision.

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