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Arcline by RACV energy plans and review

Our verdict: Arcline by RACV offers electricity plans to Victorians that can be carbon offset. Find out if the energy provider is the right choice for your household.

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By

Mariam Gabaji

Edited by

Tim Bennett

Updated

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Arcline

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Arcline energy review

Arcline by RACV is still a fairly new energy provider operating in Victoria.

It launched in March 2022 and offers a couple of simple electricity plans for households in the state.

The prices for the 2 plans are the same, but the plan specifically catering to RACV members comes with a $125 credit applied to a customer's first bill. The offer is valid until the end of June 2024.

Pros

  • Your energy use will be carbon offset
  • Victoria-based support team
  • No lock-in contract

Cons

  • No mobile app available, but there's an online portal where you can manage your plan and track your energy usage
Compare electricity plans from Arcline Energy
1 - 2 of 2
Updated regularly

                                                  Name
                                                
                                                  Plan features
                                                
                                                  Reference price
                                                
                                                  Typical annual cost
                                                
Arcline by RACV - Energy - Home Energy Partner Plan
    	(ARC561365MR@VEC)
ARCLINE by RACV logo
Single rate tariffFeed in tariff available
  • Credit card fees
  • Disconnection fees
  • Rates are not fixed
  • FiT from 4.1c/kWh
Reference price
16% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,230/year    
View details
Arcline by RACV - Energy - Home Energy Plan
    	    Energy Fact Sheet  |     (ARC561383MR@VEC)
ARCLINE by RACV logo
Single rate tariffFeed in tariff available
  • Credit card fees
  • Disconnection fees
  • Rates are not fixed
  • FiT from 4.1c/kWh
Reference price
16% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,230/year    
View details
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The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
See other rebates and concessions available for seniors in Victoria
Read a more detailed review on
Customer serviceSolar energy
Green energy
Customer Service
Customer service
Manage your Arcline account online
Manage your account online
Payment assistance
Financial support available
Arcline has a few ways to get in touch if you need assistance from its Victoria-based support team:
  • Phone and email support (8:30am–6pm AEDT)
  • Request a call back
You can also manage your Arcline account via its Online Self Service portal.
  • Good to know: If there's a power outage, you can contact your distributor. In case of emergency, call 000.
If you experience financial hardship or family violence as an Arcline customer, it will provide assistance in managing your energy plan and payments. Support is provided confidentially.
Solar Energy
Solar Energy
How much does Arcline pay for solar feed-in tariff?
Arcline's electricity plan also offers a solar feed-in tariff.
1 - 1 of 1
Updated regularly

            Name
          Product
                                                  Solar feed-in tariff
                                              
VIC
4.1 cents per kWh
loading
Green Energy
Green Energy
Is Arcline by RACV environment-friendly?
Arcline by RACV's offers electricity plans that are carbon offset.
It offsets customers' energy use by purchasing carbon credits recognised by Australia's National Carbon Offset Standard.
  • Keep in mind: Arcline is not certified by Climate Active at present.
Ready to sign up with Arcline by RACV?
Now that you've read our review of Arcline energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before commiting to a decision.
See Arcline Energy plans
Compare other energy providers


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                  Editor I Tech and utilities expert
              


          


    

      

        Mariam Gabaji is an editor and tech and utilities expert at Finder with 12+ years of experience as a journalist. She's committed to helping households cut through the industry jargon and save money on their bills. Her expertise is often featured in media including the ABC, Yahoo Finance, 9News, 7News, A Current Affair, The Guardian, SBS and Money Magazine. See full bio
      


              
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