Arcline energy review
Arcline by RACV is still a fairly new energy provider operating in Victoria.
It launched in March 2022 and offers a couple of simple electricity plans for households in the state.
The prices for the 2 plans are the same, but the plan specifically catering to RACV members comes with a $125 credit applied to a customer's first bill. The offer is valid until the end of June 2024.
Pros
- Your energy use will be carbon offset
- Victoria-based support team
- No lock-in contract
Cons
- No mobile app available, but there's an online portal where you can manage your plan and track your energy usage
Can I bundle gas and electricity with Arcline?
No, currently Arcline only offers electricity plans.
No, Arcline by RACV itself doesn't offer a seniors discount. However, there are concessions available for pensioners, veterans and healthcare card holders via the Victorian government.
You will need to complete a concession application form and submit it to support@energy.arcline.com.au or its customer support team for further guidance.
See other rebates and concessions available for seniors in Victoria
Read a more detailed review on
Customer service
Manage your account online Financial support available Arcline has a few ways to get in touch if you need assistance from its Victoria-based support team:
- Phone and email support (8:30am–6pm AEDT)
- Request a call back
You can also manage your Arcline account via its Online Self Service portal.
- Good to know: If there's a power outage, you can contact your distributor. In case of emergency, call 000.
If you experience financial hardship or family violence as an Arcline customer, it will provide assistance in managing your energy plan and payments. Support is provided confidentially.
Solar Energy
How much does Arcline pay for solar feed-in tariff?
Arcline's electricity plan also offers a solar feed-in tariff.
Green Energy
Is Arcline by RACV environment-friendly?
Arcline by RACV's offers electricity plans that are carbon offset.
It offsets customers' energy use by purchasing carbon credits recognised by Australia's National Carbon Offset Standard.
- Keep in mind: Arcline is not certified by Climate Active at present.
Now that you've read our review of Arcline energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before commiting to a decision.
Why you can trust Finder's energy experts
We've done the work
We've reviewed hundreds of energy plans and written 200+ guides to help you navigate the Aussie energy market.
Our experts are seen on TV, print and digital media.
We're here to help
In the last 3 years, we've helped over 1.39 million people compare energy plans by explaining features clearly and simplifying confusing terms and conditions.
Learn more about energy
Our energy guides can help you compare and understand what plan is best for you.
