Is Arcline sustainable?

Arcline is one of the more sustainable electricity options out there. Firstly, Arcline offers carbon-offset electricity -It says the credits are government-certified and recognised under Australia's National Carbon Offset Standard (NCOS). RACV, which operates Arcline, is also investing in solar infrastructure, with RACV Solar being one of the largest installers in Victoria.

Is Arcline not-for-profit?

Arcline is owned and operated by the Royal Automobile Club of Victoria (RACV). RACV is one of Australia's largest mutual clubs, with over 2 million members. Mutual clubs or organisations aren't technically not-for-profit, but their profits are returned to its customers and members.

Can I bundle gas and electricity with Arcline?

Yes, you can get both electricity and gas from Arcline.

Does Arcline by RACV offer seniors' discounts?

No, Arcline by RACV itself doesn't offer a seniors' discount. However, there are concessions available for pensioners, veterans and healthcare card holders via the Victorian government. Arcline can help with this - you'll just need to complete a concession application form and submit it to support@energy.arcline.com.au. Once you've signed up to Arcline, head to the Arcline concessions page for the form.

Arcline by RACV energy plans and review

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Arcline offers carbon-offset electricity plans recognised by Australia's National Carbon Offset Standard.
Electricity plans are typically 7% less than the Victorian Default Offer averaging $1,440 annually.
RACV members can receive up to $50 bonus credit after three months on specific energy plans.

Arcline energy review

Arcline by RACV is still a fairly new energy provider operating in Victoria.

It launched in March 2022 and offers a couple of simple electricity plans for households in the state.

The prices of its 3 plans are the same, but the plan specifically catering to RACV members comes with up to $50 bonus credit if you stay for 3 months. That's $25 off your electricity bill and gas bill.

Pros

Your energy use will be carbon offset
Victoria-based support team
No lock-in contract

Cons

No mobile app available, but there's an online portal where you can manage your plan and track your energy usage

Compare electricity plans from Arcline Energy

3 of 3 results

Plan features	Reference price	Typical annual cost
Arcline by RACV - Energy - Home Energy Plan Energy Fact Sheet Single Rate	Credit card fees Rates are not fixed Single rate tariff FiT from 1.5000c/kWh	Reference price 7% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,440/year	Go to site View details Compare product selectionCompare	loading
Arcline by RACV - Energy - RACV Member Plan Energy Fact Sheet Single Rate	Credit card fees Rates are not fixed Single rate tariff FiT from 1.5000c/kWh	Reference price 7% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,440/year	View details Compare product selectionCompare	loading
Arcline by RACV - Energy - Home Energy Partner Plan Energy Fact Sheet Single Rate	Credit card fees Rates are not fixed Single rate tariff FiT from 1.5000c/kWh	Reference price 7% less than Victorian Default Offer	Estimated cost/year (typical usage) $1,440/year	View details Compare product selectionCompare	loading

Showing 3 of 3 results

The annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Compare gas plans from Arcline Energy

3 of 3 results

Daily Supply Charge	General usage rates	Typical annual cost
Arcline by RACV - Energy - Home Energy Plan Energy Fact Sheet Single Rate	102.46 cents/day	4.31 to 4.94 cents/MJ (Rate may be stepped or seasonal. Check the plan information document for more information.)	Estimated cost/year (typical usage) $1,030/year	Go to site View details Compare product selectionCompare	loading
Arcline by RACV - Energy - Home Energy Partner Plan Energy Fact Sheet Single Rate	102.46 cents/day	4.31 to 4.94 cents/MJ (Rate may be stepped or seasonal. Check the plan information document for more information.)	Estimated cost/year (typical usage) $1,030/year	View details Compare product selectionCompare	loading
Arcline by RACV - Energy - RACV Member Plan Energy Fact Sheet Single Rate	102.46 cents/day	4.31 to 4.94 cents/MJ (Rate may be stepped or seasonal. Check the plan information document for more information.)	Estimated cost/year (typical usage) $1,030/year	View details Compare product selectionCompare	loading

Showing 3 of 3 results

The annual estimated gas prices are based on a residential customer on the Australian Gas Networks network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

See other rebates and concessions available for seniors in Victoria

Read a more detailed review on

Customer service Solar energy
Green energy

Customer Service

Customer service

Manage your account online

Financial support available

Arcline has a few ways to get in touch if you need assistance from its Victoria-based support team:

Phone and email support (8:30am–6pm AEDT)
Request a call back

You can also manage your Arcline account via its Online Self Service portal.

Good to know: If there's a power outage, you can contact your distributor. In case of emergency, call 000.

If you experience financial hardship or family violence as an Arcline customer, it will provide assistance in managing your energy plan and payments. Support is provided confidentially.

Solar Energy

How much does Arcline pay for solar feed-in tariff?

Arcline's electricity plan also offers a solar feed-in tariff.

State	Solar Feed-in Tariff
VIC	1.5000 cents per kWh

Green Energy

Is Arcline by RACV environment-friendly?

Arcline by RACV's offers electricity plans that are carbon offset.

It offsets customers' energy use by purchasing carbon credits recognised by Australia's National Carbon Offset Standard.

Keep in mind: Arcline is not certified by Climate Active at present.

Now that you've read our review of Arcline energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before commiting to a decision.

See Arcline Energy plans

Compare other energy providers

Learn more about energy

Our energy guides can help you compare and understand what plan is best for you.

Best energy plans: 5 plans selected by our experts, assessed and updated regularly

Cheap energy plans: Find the cheapest energy plans available this month

Solar power plans: Got rooftop solar? Compare your options and save even more

Average energy bill: Find out how your energy bill compares to the rest of Australia

Frequently asked questions

Arcline is one of the more sustainable electricity options out there. Firstly, Arcline offers carbon-offset electricity -It says the credits are government-certified and recognised under Australia's National Carbon Offset Standard (NCOS). RACV, which operates Arcline, is also investing in solar infrastructure, with RACV Solar being one of the largest installers in Victoria.
No, Arcline by RACV itself doesn't offer a seniors' discount. However, there are concessions available for pensioners, veterans and healthcare card holders via the Victorian government.
Arcline can help with this - you'll just need to complete a concession application form and submit it to support@energy.arcline.com.au. Once you've signed up to Arcline, head to the Arcline concessions page for the form.

Sources

Thank you for your feedback!

To make sure you get accurate and helpful information, this guide has been edited by Tim Bennett as part of our fact-checking process.

Written by

Mariam Gabaji

Senior Utilities Editor & Tech Expert

Mariam Gabaji is a journalist with 13 years of experience, specialising in consumer topics like mobile services and energy costs. Her work appears in the ABC, Yahoo Finance, 9News, The Guardian, SBS, 7News, A Current Affair and Money Magazine. Mariam holds a Bachelor of Arts in Journalism and was a finalist for the 2024 and 2025 IT Journalism Award for Best Telecommunications Journalist. See full bio

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Mariam has written 545 Finder guides across topics including:

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Arcline by RACV energy plans and review

Our verdict: Arcline by RACV offers electricity plans to Victorians that can be carbon offset. Find out if the energy provider is the right choice for your household.