Diamond Energy electricity plans and review

Our verdict: You’ll get the most out of Diamond Energy with a fully set-up solar system. Otherwise, you’ll be paying a bit extra for a strong environmental record.

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Pros

  • Strong renewable generation portfolio
  • Refer a friend for a 2% ongoing discount

Cons

  • Doesn't sell gas, so you can't bundle your electricity and gas
  • Low prices rely on conditional discounts
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What do you want to compare?

Compare electricity plans from Diamond Energy

Daily Supply Charge General usage rates Comparison price Typical annual cost
Diamond Energy logo
Diamond Energy - Everyday
Basic Plan Information
Single Rate
166.2 cents/day
33.14 cents/kWh
Comparison price
Same as
comparison price set by AER
Estimated cost/year (typical usage)
$1,900/year
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Annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3,900kWh yearly on a single rate tariff. Your actual bill will vary depending on your consumption.
Daily Supply Charge General usage rates Comparison price Typical annual cost
Diamond Energy logo
Diamond Energy - Everyday
Energy Fact Sheet
Single Rate
121.14 cents/day
25.96 cents/kWh
Comparison price
1% more than
Victorian Default Offer
Reduces to 3% below the Victorian Default Offer if you pay on time and meet the conditional discount requirements
Estimated cost/year (typical usage)
$1,490/year
$1,430 if you pay on time
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Annual estimated electricity prices are based on a residential customer on the Citipower network who consumes 4000kWh yearly on a single rate tariff. Your actual bill will vary depending on your consumption.
Daily Supply Charge General usage rates Comparison price Typical annual cost
Diamond Energy logo
Diamond Energy - Everyday
Basic Plan Information
Single Rate
192.02 cents/day
27.97 cents/kWh
Comparison price
Same as
comparison price set by AER
Estimated cost/year (typical usage)
$1,990/year
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Annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4,600kWh yearly on a single rate tariff. Your actual bill will vary depending on your consumption.
Daily Supply Charge General usage rates Comparison price Typical annual cost
Diamond Energy logo
Diamond Energy - Everyday
Basic Plan Information
Single Rate
180.05 cents/day
41.91 cents/kWh
Comparison price
Same as
comparison price set by AER
Estimated cost/year (typical usage)
$2,340/year
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Annual estimated electricity prices are based on a residential customer on the SA Power Network who consumes 4,000kWh yearly on a single rate tariff. Your actual bill will vary depending on your consumption.

Diamond Energy review: Our verdict

Diamond Energy's plans fall around the middle for price. Check the plan cards above to see how its plan in each state compares with the government reference price.

However, some of its prices rely on conditional discounts (e.g. a pay on time discount, which also requires you to get your bills by email). This means that if you're late paying a bill, you'll miss out on the discount for that bill.

That said, Diamond has excellent renewable credentials. It not only gives customers the option to support renewables in Australia for an extra fee with GreenPower, but it also generates more renewable energy than its customers consume.

Diamond Energy does not sell natural gas, so you can't bundle your energy.

Here's what you might like best about Diamond Energy:

  • Refer a friend through the Thr1ve program and get an ongoing 2% energy discount, plus a $35 sign-up credit for your friend.
  • Broad renewable generation portfolio means Diamond is a strong environmental choice.
  • Solar battery owners can earn extra credits through its GridCredits100 offer, which Diamond describes as being like an additional feed-in credit.

What's the catch?

  • Its ongoing discounts come with conditions – for example, you need to get your bills by email and pay in full by the due date.
  • Its discounts don't apply to GreenPower and other add-ons, or to fees passed through from your distributor.

As with most providers, Diamond Energy doesn't have any lock-in contracts, so you can switch to a different provider anytime for any reason.

Where is Diamond Energy available?

Diamond Energy sells electricity to residents of South East QLD, VIC, SA, and NSW. It has a renewable energy generation portfolio that spans biogas, solar and wind across Australia.

Energy plans and annual cost estimates by state

You can see Diamond Energy's electricity plans for each state, with estimated yearly costs, in the plan tables at the top of this page.

solar energy icon

Solar Energy

Does Diamond Energy offer solar plans?

Diamond Energy offers solar feed-in tariffs on its energy plans.

You'll need to have solar panels already since Diamond doesn't help with the installation process.

How good is the feed-in tariff?

Diamond Energy's solar feed-in tariff for exported energy varies by state.

Here's the breakdown of Diamond's tariffs by state:

State
Solar Feed-in Tariff
NSW
3.1000 cents per kWh
VIC
1.2000 cents per kWh
QLD
3.1000 cents per kWh
SA
3.1000 cents per kWh

green energy icon

Green Energy

How green is Diamond Energy?

Diamond Energy offers certified GreenPower options, allowing customers to pay extra to support renewable energy in Australia.

Diamond generates and buys electricity from a growing portfolio of renewable generators across Australia, including:

  • Solar
  • Wind
  • Hydro
  • Biogas and landfill gas

Diamond claims to be "beyond carbon neutral" by actually generating more renewable energy than its customers consume.

If you have solar and a battery, Diamond's GridCredits100 offer can earn you extra credits, which Diamond describes as being like an additional feed-in credit.

GreenPower is charged per kWh on top of your usual usage charges. You can choose:

  • 50% GreenPower, which matches half of your usage with GreenPower-accredited energy
  • 100% GreenPower, which matches all of your usage with GreenPower-accredited energy

user

Customer service

Diamond Energy user review and customer service

How can I get in touch with Diamond Energy?

Have an issue that needs solving? Diamond Energy's team are available Monday to Friday, 9am–5pm AEST. They do not have live chat on their website.

You can:

  • Ring the customer service centre to chat to an agent.
  • Send an email and someone will get back to you.

Looking to switch to Diamond Energy?

Now that you've read our review of Diamond Energy, you can check out its plan once again before signing up. If you're still unsure, you can compare other energy providers on Finder before committing to a decision.

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a "peak tariff", "peak only" or an "anytime tariff". There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details.

Learn more about energy

Our energy guides can help you compare and understand what plan is best for you.


Sources

Sam Baran's headshot

Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney. See full bio

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