Ergon Energy: Queensland electricity plans

Does Ergon offer solar power?

As part of its electricity generation network, Ergon owns and operates a number of renewable energy generators, including solar power stations at Doomadgee and Windorah.

For customers, Ergon has a lot of helpful information to help you work out if a solar PV system is right for your home, but won't do the installation for you.

However, it does offer feed-in tariffs for any solar system that's connected to the grid.

Does Ergon Energy offer GreenPower?

It's good news for Queenslanders looking to offset their electricity's carbon footprint as Ergon offers full support for the government's GreenPower initiative.

Ergon's Clean Energy program sources renewable electricity from wind, hydro and biomass sources, and is charged on a quarterly subscription, in addition to your regular usage charge. You can opt for 10%, 25%, 50%, 75% or 100% of your usage to be sourced from renewable sources, with a flat subscription charged based on the tier you choose.

How can I pay my Ergon Energy bills?

Ergon accepts a range of payment methods to help make paying your bill easy.

• Direct debit

  With direct debit payments, you get the flexibility to pay your energy bills weekly, fortnightly, monthly or quarterly. Payments are automatically deducted from your nominated account.

• Online payments

  Paying online is easy, with a couple of options at your disposal:

  • Pay online through Ergon's BPOINT portal with your Visa or Mastercard. No login is required, although Ergon warns it may not be suitable for all mobile devices.
  • Pay online through your My Account portal with your Visa or Mastercard.

• Use BPAY

  Pay online with BPay through your bank's online banking portal. Biller information can be found on your bill.

• Centrepay

  Have your energy bill paid directly from your Centrelink payments through this free service.

• By phone

  You can pay by Visa or Mastercard over the phone by calling 1300 363 214.

• Post a cheque

  Mail your cheque or money order to the address on your bill, along with the payment slip, to pay by post.

• Transfer from your bank account

  Ergon accepts electronic funds transfers, though you'll need to call 13 10 46 first to set it up.

• Pay in person

  Head to your local Australia Post to pay in person using Post Billpay.

Why consider Ergon Energy?

• Location. Ergon is the exclusive retailer for most of Queensland, so if you live within its retailer footprint, you don't really have a choice.
• Green options. As well as generating its own electricity from renewable sources, Ergon also has a comprehensive GreenPower subscription platform allowing you to opt to source a percentage of your energy from renewable sources.
• Supplies and sells electricity. Ergon supplies electricity to over 700,000 customers, across 97% of the state of Queensland.

How do I contact Ergon for support?