Pacific Blue review
Pacific Blue will favour those looking to reduce their environmental impact over having an electricity plan with low prices or bells and whistles, such as a rewards program or an app to track energy usage.
The electricity retailer's parent owns and operates a mix of wind, solar and hydro generation assets.
The focus on green energy is clear across its slate of plans. For example, you can opt for a 100% carbon-neutral plan or pay more and sign up for a 100% renewable electricity plan.
With this plan, Pacific Blue will purchase GreenPower equivalent to 100% of your electricity usage from renewable energy sources.
Good to know: Pacific Blue Hydro launched Tango Energy in 2012 to offer energy plans to households in NSW, VIC, QLD and SA.
Pros
- 100% carbon-neutral electricity plans at no extra cost to you
- Supports the generation of renewable energy in Australia
Cons
- Direct debit and monthly billing required on its Blue First plan, which is usually the cheapest
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3911kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Jemena network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4613kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
The annual estimated electricity prices are based on a residential customer on the SA Power network who consumes 4011kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption. Read a more detailed review on
Rewards and features
â™» 100% carbon-neutral plans
Pacific Blue offers 100% carbon-neutral plans as standard. The provider will offset any carbon emissions from your power use across its 2 plans at no additional cost.
Customer service
Live chat available Financial support available If you're looking to get in touch with Pacific Blue, you'll have a few options to choose from:
- You can call between 8:30am and 6pm AEST Monday through Friday.
- Reach out through live chat which is also available 8:30am to 6pm AEST Monday through Friday.
- You can also email or fax the provider.
Solar energy
Pacific Blue doesn't have dedicated solar plans but it does offer feed-in tariffs on its usual electricity plans.
If you were to sign up, you would receive 4.9 cents per kWh.
Green energy
We normally look at The Green Electricity Guide by Greenpeace in order to work out the green credentials of different providers.
However, Pacific Blue was not included on the list as it's fairly new to the market.
It also doesn't offer GreenPower, which is a government initiative allowing the retailer to measure and match your power usage with renewable energy to the grid.
But to its credit, it owns and operates green energy sources and offers 100% carbon-neutral plans at no extra cost.
Now that you've read our review of Pacific Blue, you can check out its plans once again before signing up. If you're still unsure, you can compare other energy providers on Finder before committing to a decision.
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