Finder makes money from featured partners, but editorial opinions are our own.

Pacific Blue energy plans review

Our verdict: Pacific Blue offers households 100% carbon-neutral plans at no extra cost and the option to back clean energy in Australia. However, some of its plans can be expensive.

No reviews yet. Write a review
Pacific Blue

Pacific Blue review

Pacific Blue will favour those looking to reduce their environmental impact over having an electricity plan with low prices or bells and whistles, such as a rewards program or an app to track energy usage.

The electricity retailer's parent owns and operates a mix of wind, solar and hydro generation assets.

The focus on green energy is clear across its slate of plans. For example, you can opt for a 100% carbon-neutral plan or pay more and sign up for a 100% renewable electricity plan.

With this plan, Pacific Blue will purchase GreenPower equivalent to 100% of your electricity usage from renewable energy sources.

Good to know: Pacific Blue Hydro launched Tango Energy in 2012 to offer energy plans to households in NSW, VIC, QLD and SA.

Pros

  • 100% carbon-neutral electricity plans at no extra cost to you
  • Supports the generation of renewable energy in Australia

Cons

  • Direct debit and monthly billing required on its Blue First plan, which is usually the cheapest

Compare electricity plans for Pacific Blue

Name Plan features Reference price Typical annual cost
Pacific Blue Retail - Blue First
Basic Plan Information | (PAC702427MRE1@EME)
Pacific Blue Retail logo
Single rate tariff
Reference price
17% less
than reference price
Estimated cost/year (typical usage)
$1,510/year
View details
Pacific Blue Retail - Blue Home
Basic Plan Information | (PAC694021MRE1@EME)
Pacific Blue Retail logo
Single rate tariff
Reference price
12% less
than reference price
Estimated cost/year (typical usage)
$1,610/year
View details
Pacific Blue Retail - Green100
Basic Plan Information | (PAC704541MRE1@EME)
Pacific Blue Retail logo
Single rate tariff
Reference price
3% more
than reference price
Estimated cost/year (typical usage)
$1,890/year
View details
loading
Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3911kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Pacific Blue Retail - Blue First
Energy Fact Sheet | (PA1530236MR@VEC)
Pacific Blue Retail logo
Single rate tariffFeed in tariff available
Reference price
26% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,270/year
View details
Pacific Blue Retail - Blue Home
Energy Fact Sheet | (PA1522031MR@VEC)
Pacific Blue Retail logo
Single rate tariffFeed in tariff available
Reference price
20% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,370/year
View details
Pacific Blue Retail - Green100
Energy Fact Sheet | (PA1531163MR@VEC)
Pacific Blue Retail logo
Single rate tariffFeed in tariff available
Reference price
2% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,680/year
View details
loading
Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Jemena network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Pacific Blue Retail - Blue First
Basic Plan Information | (PAC702547MRE1@EME)
Pacific Blue Retail logo
Single rate tariff
Reference price
1% less
than reference price
Estimated cost/year (typical usage)
$1,950/year
View details
Pacific Blue Retail - Blue Home
Basic Plan Information | (PAC694071MRE1@EME)
Pacific Blue Retail logo
Single rate tariff
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,960/year
View details
Pacific Blue Retail - Green100
Basic Plan Information | (PAC704557MRE1@EME)
Pacific Blue Retail logo
Single rate tariff
Reference price
19% more
than reference price
Estimated cost/year (typical usage)
$2,340/year
View details
loading
Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4613kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Pacific Blue Retail - Blue First
Basic Plan Information | (PAC728666MRE1@EME)
Pacific Blue Retail logo
Single rate tariff
Reference price
23% less
than reference price
Estimated cost/year (typical usage)
$1,750/year
View details
Pacific Blue Retail - Blue Home
Basic Plan Information | (PAC697281MRE1@EME)
Pacific Blue Retail logo
Single rate tariff
Reference price
11% less
than reference price
Estimated cost/year (typical usage)
$2,020/year
View details
Pacific Blue Retail - Green100
Basic Plan Information | (PAC703852MRE1@EME)
Pacific Blue Retail logo
Single rate tariff
Reference price
2% more
than reference price
Estimated cost/year (typical usage)
$2,320/year
View details
loading
Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the SA Power network who consumes 4011kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Read a more detailed review on


Rewards and Features

Rewards and features

♻ 100% carbon-neutral plans

Pacific Blue offers 100% carbon-neutral plans as standard. The provider will offset any carbon emissions from your power use across its 2 plans at no additional cost.

Customer Service

Customer service

Social Media
Live chat available
Payment assistance
Financial support available

If you're looking to get in touch with Pacific Blue, you'll have a few options to choose from:

  • You can call between 8:00am and 6pm AEST Monday through Friday.
  • Reach out through live chat which is also available 8:00am to 6pm AEST Monday through Friday.
  • You can also email or fax the provider.

Solar Energy

Solar energy

Pacific Blue doesn't have dedicated solar plans but it does offer feed-in tariffs on its usual electricity plans.

If you were to sign up, you would receive 4.9 cents per kWh.

Name Product Solar feed-in tariff
VIC
4.9 cents per kWh
loading

Green Energy

Green energy

We normally look at The Green Electricity Guide by Greenpeace in order to work out the green credentials of different providers.

However, Pacific Blue was not included on the list as it's fairly new to the market.

It also doesn't offer GreenPower, which is a government initiative allowing the retailer to measure and match your power usage with renewable energy to the grid.

But to its credit, it owns and operates green energy sources and offers 100% carbon-neutral plans at no extra cost.

Ready to switch to Pacific Blue?

Now that you've read our review of Pacific Blue, you can check out its plans once again before signing up. If you're still unsure, you can compare other energy providers on Finder before committing to a decision.


Why compare energy with Finder?

favourite icon

We know our stuff. Our experts review hundreds of plans each month. It's hard work, but we love it.

we're experts icon

You can rely on us. We update plan data on dozens of providers daily, and we're constantly fact-checking.

we're here to help icon

We're here to help. We've helped millions of Aussies find cheaper energy. That's pretty powerful.

More guides on Finder

Go to site