Momentum Energy
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Momentum Energy review

Our verdict: Momentum Energy is a solid option if you want to support renewable energy and want reasonably priced plans in NSW, VIC, SA or QLD.

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Momentum Energy review

Momentum Energy is locally owned by Hydro Tasmania and offers Australian-based customer support.

In particular, its 'Momentum Nothing Fancy' plans are well priced across most of the states where it operates, especially NSW, VIC and SA.

Just keep in mind its 'Momentum Suit Yourself' plan fares poorly for its rates in all states.

Pros

  • Local customer support
  • Option for SmoothPay if you want consistent bills
  • Refer a friend and both of you can get $50 in credit

Cons

  • You can only pay via direct debit on its cheaper plans
Finder Awards Winner Electricity NSW 2023 Badge

2023 Finder Customer Satisfaction Awards

Highly commended: Electricity provider (NSW)

Momentum Energy came in second, with around 91% of respondents surveyed saying they would recommend the provider. Its green credentials proved a hit with households looking to reduce their carbon footprint.

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What do you want to compare?

Compare electricity plans from Momentum Energy

Name Plan features Reference price Typical annual cost
Momentum Energy - Nothing Fancy Electricity
Basic Plan Information | (MOM706784MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
16% less
than reference price
Estimated cost/year (typical usage)
$1,530/year
View details
Momentum Energy - Warm Welcome
Basic Plan Information | (MOM685589MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
16% less
than reference price
Estimated cost/year (typical usage)
$1,530/year
View details
Momentum Energy - Suit Yourself Electricity
Basic Plan Information | (MOM546811MRE4@EME)
Single rate tariffFeed in tariff available
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,830/year
Go to siteView details
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Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Ausgrid network who consumes 3911kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Momentum Energy - Nothing Fancy Electricity
Energy Fact Sheet | (MOM522551MR@VEC)
Single rate tariffFeed in tariff available
Reference price
17% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,420/year
View details
Momentum Energy - Suit Yourself Electricity
Energy Fact Sheet | (MOM468672MR@VEC)
Single rate tariffFeed in tariff available
Reference price
Same as the
Victorian Default Offer
Estimated cost/year (typical usage)
$1,720/year
Go to siteView details
Momentum Energy - Warm Welcome
(MOM512364MR@VEC)
Single rate tariffFeed in tariff available
Reference price
17% less than
Victorian Default Offer
Estimated cost/year (typical usage)
$1,420/year
View details
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Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Jemena network who consumes 4000kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Momentum Energy - Warm Welcome
Basic Plan Information | (MOM688249MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
9% less
than reference price
Estimated cost/year (typical usage)
$1,800/year
View details
Momentum Energy - Nothing Fancy Electricity
Basic Plan Information | (MOM706814MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
9% less
than reference price
Estimated cost/year (typical usage)
$1,800/year
View details
Momentum Energy - Suit Yourself Electricity
Basic Plan Information | (MOM546777MRE4@EME)
Single rate tariffFeed in tariff available
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$1,970/year
Go to siteView details
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Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the Energex network who consumes 4613kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.
Name Plan features Reference price Typical annual cost
Momentum Energy - Warm Welcome
Basic Plan Information | (MOM685575MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
6% less
than reference price
Estimated cost/year (typical usage)
$2,150/year
View details
Momentum Energy - Nothing Fancy Electricity
Basic Plan Information | (MOM706836MRE1@EME)
Single rate tariffFeed in tariff available
Reference price
6% less
than reference price
Estimated cost/year (typical usage)
$2,150/year
View details
Momentum Energy - Suit Yourself Electricity
Basic Plan Information | (MOM546805MRE4@EME)
Single rate tariffFeed in tariff available
Reference price
Same as
the reference price
Estimated cost/year (typical usage)
$2,280/year
Go to siteView details
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Showing 3 of 3 results
The annual estimated electricity prices are based on a residential customer on the SA Power Networks network who consumes 4011kWh yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Compare gas plans from Momentum Energy

Name Plan features Charges Typical annual cost
Momentum Energy - Nothing Fancy Gas Ausnet Central
Energy Fact Sheet | (MOM522051MR@VEC)
Single rate tariff
Pricing
Supply: 117.48c/day
Usage: 2.2 - 2.86c/MJ
Estimated cost/year (typical usage)
$1,580/year
View details
Momentum Energy - Nothing Fancy Gas Ausnet West
(MOM522053MR@VEC)
Single rate tariff
Pricing
Supply: 117.48c/day
Usage: 2.42 - 2.75c/MJ
Estimated cost/year (typical usage)
$1,620/year
View details
Momentum Energy - Suit Yourself Gas Ausnet Central
(MOM541576MR@VEC)
Single rate tariff
Pricing
Supply: 124.85c/day
Usage: 2.42 - 3.08c/MJ
Estimated cost/year (typical usage)
$1,710/year
View details
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Showing 3 of 12 results
The annual estimated gas prices are based on a residential customer on the AusNet Services (gas) network who consumes 46000MJ yearly on a single rate tariff. Your actual bill may vary depending on your consumption.

Momentum Energy offers

$100 Welcome credit

Get a $100 welcome credit on your first month with the Momentum Warm Welcome electricity plan. T&Cs apply.

Get a $100 welcome credit on your first month with the Momentum Warm Welcome electricity plan. T&Cs apply.

Can I bundle gas and electricity with Momentum Energy?

Momentum only offers gas plans in Victoria, making it the only state where you can sign up with the provider for both electricity and gas.

However, bundling the 2 won't offer any benefits or discounts apart from the small convenience of being with the same provider.

You might get billed for both plans under a single bill or separately. This is on a case-by-case basis.

Read a more detailed review on


Rewards and Features

Rewards and features

👥 Refer a friend

If you bring a family or friend across to Momentum Energy, the provider will give you both a $50 credit towards a future bill.

All you need to do to take advantage of this deal is to give them your bill number and get them to enter it when they sign up to the provider.

As long as they live in a different address to yours, Momentum Energy will give both of you bonus credit.

💵 SmoothPay

Opting for SmoothPay with Momentum will allow you to have consistent payments and avoid energy bill shock.

It will estimate your yearly energy usage and let you pay a flat bill weekly, fortnightly or on a monthly basis, depending on your preferred frequency.

  • Good to know: Payments may fluctuate in the beginning if Momentum doesn't have enough of your usage details to make estimates. It will tell you of any changes beforehand.

🚛 Move-in insurance

Momentum Energy will give you $100 credit on your bill if it doesn't sort your connection within the given timeframe.

If you ring before 12pm on a business day, you'll get your power sorted the next day. If you sign up after 12pm it will be 2 business days.

However, if Momentum misses this timing, it will pay you for the inconvenience.

Solar Energy

Solar Energy

How much does Momentum Energy pay for solar feed-in tariff?

Momentum doesn't offer dedicated solar plans but you can access feed-in tariffs on its normal electricity plans.

See the table for feed-in tariffs available in each state:

Name Product Solar feed-in tariff
SA
3.5 cents per kWh
VIC
5.4 cents per kWh
NSW
7 cents per kWh
QLD
4.5 cents per kWh
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Green Energy

Green Energy

Is Momentum Energy environmentally friendly?

Green Electricity Guide Rating: 8.6/10

Greenpeace's 2022 Green Electricity Guide ranked Momentum Energy as the second greenest energy provider in Australia.

This is because the company is owned by Hydro Tasmania which generates renewable electricity. However, Hydro Tasmania also owns 2 large gas power stations as backup for when there's low rainfall, which works against its score.

According to the report, Momentum also scores well for its targets to end coal use by 2030, halting fossil fuel expansion, supporting renewables and for transparency in marketing.

Adding on GreenPower

You can further support green energy by adding on GreenPower for an extra fee. Momentum will offset your power usage by purchasing the same amount of renewable energy from an accredited source.

You can match between 10% to 100% of your energy consumption which will be charged at an additional 4.95 cents per kWh.

Customer Service

Customer service

australian flag icon
Australian based support
Payment assistance
Financial hardship assistance

How do I get in touch with Momentum Energy?

Momentum offers local customer support and has several ways for you to get in touch:

  • Call customer support. New customers can call Monday to Friday between 8am and 6pm AEDT (extended to 7pm for existing customers).
  • Request a sales callback. Leave your details and Momentum will get in touch.
  • Send an online enquiry. The average response time is 1-4 weeks. Send an email to the Momentum Energy inbox if you're okay with a slower response.

Customer satisfaction

We don't have enough reviews of Momentum Energy on Finder to display a star rating, however, you can see its ratings from other sources accurate as of 19 February 2024:

  • Trustpilot. 2.6/5 stars (6 reviews)
  • Productreview.com.au. 2/5 stars (333 reviews)
  • Keep in mind: Reviews are subjective and may not reflect your actual experience. Use ratings from customers to inform your research when comparing energy plans.

Ready to sign up with Momentum Energy?

Now that you've read our review of Momentum energy, you can check out its plans once again before signing up. Alternatively, if you're unsure, you can compare other energy providers on Finder before commiting to a decision.


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