Red Energy was named the winner of Most Loved Gas - VIC with a score of 4.14.
Gas Customer Satisfaction Awards 2026
We asked Australians how satisfied they were with their gas providers. Here's what they told us.
Finder's Customer Satisfaction Awards highlight the gas brands Aussies love and trust most, based on their overall satisfaction and experience.
Our awards are nationally representative as well as broken down by state for NSW, VIC, QLD, SA and WA.
Most Loved Gas - VIC: Red Energy
Red Energy was named the winner of Most Loved Gas - VIC with a score of 4.14.
Loved Brand
Alinta Energy
Alinta Energy earned Loved Brand for its gas - VIC.
Alinta Energy
Alinta Energy earned Loved Brand for its gas - VIC.
EnergyAustralia
EnergyAustralia picked up Loved Brand for its gas - VIC.
EnergyAustralia
EnergyAustralia picked up Loved Brand for its gas - VIC.
Top Value Gas - VIC: Lumo Energy
Lumo Energy snagged the top spot for Top Value Gas - VIC, scoring 3.95.
Lumo Energy snagged the top spot for Top Value Gas - VIC, scoring 3.95.
Value
Alinta Energy
Alinta Energy was awarded Value for its gas - VIC.
Alinta Energy
Alinta Energy was awarded Value for its gas - VIC.
Red Energy
Red Energy took home Value for its gas - VIC.
Red Energy
Red Energy took home Value for its gas - VIC.
Most Reliable Gas - VIC: Red Energy
Red Energy came first for Most Reliable Gas - VIC, with a score of 4.42.
Red Energy came first for Most Reliable Gas - VIC, with a score of 4.42.
Reliable
ENGIE
ENGIE landed Reliable for its gas - VIC.
ENGIE
ENGIE landed Reliable for its gas - VIC.
EnergyAustralia
EnergyAustralia received Reliable recognition for its gas - VIC.
EnergyAustralia
EnergyAustralia received Reliable recognition for its gas - VIC.
Most Trusted Gas - VIC: Red Energy
Red Energy took out the top spot for Most Trusted Gas - VIC, scoring 4.33.
Red Energy took out the top spot for Most Trusted Gas - VIC, scoring 4.33.
Trusted Brand
Alinta Energy
Alinta Energy was commended for Trusted Brand in the gas - VIC category.
Alinta Energy
Alinta Energy was commended for Trusted Brand in the gas - VIC category.
ENGIE
ENGIE secured Trusted Brand for its gas - VIC.
ENGIE
ENGIE secured Trusted Brand for its gas - VIC.
Legendary Service Gas - VIC: Alinta Energy
Alinta Energy claimed Legendary Service Gas - VIC with a score of 4.23.
Alinta Energy claimed Legendary Service Gas - VIC with a score of 4.23.
Quality Service
Red Energy
Red Energy claimed Quality Service for its gas - VIC.
Red Energy
Red Energy claimed Quality Service for its gas - VIC.
Lumo Energy
Lumo Energy was recognised for Quality Service in its gas - VIC.
Lumo Energy
Lumo Energy was recognised for Quality Service in its gas - VIC.
Most Recommended Gas - VIC: Red Energy
Red Energy came out on top for Most Recommended Gas - VIC, earning a score of 4.03.
Red Energy came out on top for Most Recommended Gas - VIC, earning a score of 4.03.
Recommended Brand
Alinta Energy
Alinta Energy came away with Recommended Brand for its gas - VIC.
Alinta Energy
Alinta Energy came away with Recommended Brand for its gas - VIC.
Lumo Energy
Lumo Energy scored Recommended Brand for its gas - VIC.
Lumo Energy
Lumo Energy scored Recommended Brand for its gas - VIC.
Most Loved Gas - QLD: Red Energy
Red Energy came out on top for Most Loved Gas - QLD, earning a score of 4.36.
Red Energy came out on top for Most Loved Gas - QLD, earning a score of 4.36.
Loved Brand
AGL
AGL scored Loved Brand for its gas - QLD.
AGL
AGL scored Loved Brand for its gas - QLD.
Alinta Energy
Alinta Energy earned Loved Brand for its gas - QLD.
Alinta Energy
Alinta Energy earned Loved Brand for its gas - QLD.
Top Value Gas - QLD: Red Energy
Red Energy was crowned the winner of Top Value Gas - QLD, scoring 4.32.
Red Energy was crowned the winner of Top Value Gas - QLD, scoring 4.32.
Value
Alinta Energy
Alinta Energy picked up Value for its gas - QLD.
Alinta Energy
Alinta Energy picked up Value for its gas - QLD.
AGL
AGL was awarded Value for its gas - QLD.
AGL
AGL was awarded Value for its gas - QLD.
Most Reliable Gas - QLD: Red Energy
Red Energy led the field for Most Reliable Gas - QLD with a score of 4.36.
Red Energy led the field for Most Reliable Gas - QLD with a score of 4.36.
Reliable
AGL
AGL took home Reliable for its gas - QLD.
AGL
AGL took home Reliable for its gas - QLD.
Origin Energy
Origin Energy landed Reliable for its gas - QLD.
Origin Energy
Origin Energy landed Reliable for its gas - QLD.
Most Trusted Gas - QLD: Red Energy
Red Energy topped the category for Most Trusted Gas - QLD, scoring 4.18.
Red Energy topped the category for Most Trusted Gas - QLD, scoring 4.18.
Trusted Brand
AGL
AGL received Trusted Brand recognition for its gas - QLD.
AGL
AGL received Trusted Brand recognition for its gas - QLD.
Origin Energy
Origin Energy was commended for Trusted Brand in the gas - QLD category.
Origin Energy
Origin Energy was commended for Trusted Brand in the gas - QLD category.
Legendary Service Gas - QLD: Red Energy
Red Energy won Legendary Service Gas - QLD, notching up a score of 4.45.
Red Energy won Legendary Service Gas - QLD, notching up a score of 4.45.
Quality Service
Alinta Energy
Alinta Energy secured Quality Service for its gas - QLD.
Alinta Energy
Alinta Energy secured Quality Service for its gas - QLD.
AGL
AGL claimed Quality Service for its gas - QLD.
AGL
AGL claimed Quality Service for its gas - QLD.
Most Recommended Gas - QLD: Red Energy
Red Energy secured Most Recommended Gas - QLD with a score of 4.14.
Red Energy secured Most Recommended Gas - QLD with a score of 4.14.
Recommended Brand
Alinta Energy
Alinta Energy was recognised for Recommended Brand in its gas - QLD.
Alinta Energy
Alinta Energy was recognised for Recommended Brand in its gas - QLD.
AGL
AGL came away with Recommended Brand for its gas - QLD.
AGL
AGL came away with Recommended Brand for its gas - QLD.
Most Loved Gas - SA: Lumo Energy
Lumo Energy finished first for Most Loved Gas - SA, scoring 4.10.
Lumo Energy finished first for Most Loved Gas - SA, scoring 4.10.
Loved Brand
EnergyAustralia
EnergyAustralia scored Loved Brand for its gas - SA.
EnergyAustralia
EnergyAustralia scored Loved Brand for its gas - SA.
AGL
AGL earned Loved Brand for its gas - SA.
AGL
AGL earned Loved Brand for its gas - SA.
Top Value Gas - SA: Lumo Energy
Lumo Energy was named the winner of Top Value Gas - SA with a score of 4.19.
Lumo Energy was named the winner of Top Value Gas - SA with a score of 4.19.
Value
EnergyAustralia
EnergyAustralia picked up Value for its gas - SA.
EnergyAustralia
EnergyAustralia picked up Value for its gas - SA.
AGL
AGL was awarded Value for its gas - SA.
AGL
AGL was awarded Value for its gas - SA.
Most Reliable Gas - SA: Lumo Energy
Lumo Energy snagged the top spot for Most Reliable Gas - SA, scoring 4.55.
Lumo Energy snagged the top spot for Most Reliable Gas - SA, scoring 4.55.
Reliable
AGL
AGL took home Reliable for its gas - SA.
AGL
AGL took home Reliable for its gas - SA.
Origin Energy
Origin Energy landed Reliable for its gas - SA.
Origin Energy
Origin Energy landed Reliable for its gas - SA.
Most Trusted Gas - SA: Lumo Energy
Lumo Energy came first for Most Trusted Gas - SA, with a score of 4.35.
Lumo Energy came first for Most Trusted Gas - SA, with a score of 4.35.
Trusted Brand
EnergyAustralia
EnergyAustralia received Trusted Brand recognition for its gas - SA.
EnergyAustralia
EnergyAustralia received Trusted Brand recognition for its gas - SA.
AGL
AGL was commended for Trusted Brand in the gas - SA category.
AGL
AGL was commended for Trusted Brand in the gas - SA category.
Legendary Service Gas - SA: Lumo Energy
Lumo Energy took out the top spot for Legendary Service Gas - SA, scoring 4.35.
Lumo Energy took out the top spot for Legendary Service Gas - SA, scoring 4.35.
Quality Service
AGL
AGL secured Quality Service for its gas - SA.
AGL
AGL secured Quality Service for its gas - SA.
Origin Energy
Origin Energy claimed Quality Service for its gas - SA.
Origin Energy
Origin Energy claimed Quality Service for its gas - SA.
Most Recommended Gas - SA: AGL
AGL claimed Most Recommended Gas - SA with a score of 3.87.
AGL claimed Most Recommended Gas - SA with a score of 3.87.
Recommended Brand
EnergyAustralia
EnergyAustralia was recognised for Recommended Brand in its gas - SA.
EnergyAustralia
EnergyAustralia was recognised for Recommended Brand in its gas - SA.
Lumo Energy
Lumo Energy came away with Recommended Brand for its gas - SA.
Lumo Energy
Lumo Energy came away with Recommended Brand for its gas - SA.
Most Loved Gas - WA: Kleenheat
Kleenheat came out on top for Most Loved Gas - WA, earning a score of 4.26.
Kleenheat came out on top for Most Loved Gas - WA, earning a score of 4.26.
Loved Brand
AGL
AGL scored Loved Brand for its gas - WA.
AGL
AGL scored Loved Brand for its gas - WA.
Origin Energy
Origin Energy earned Loved Brand for its gas - WA.
Origin Energy
Origin Energy earned Loved Brand for its gas - WA.
Top Value Gas - WA: Kleenheat
Kleenheat was crowned the winner of Top Value Gas - WA, scoring 4.28.
Kleenheat was crowned the winner of Top Value Gas - WA, scoring 4.28.
Value
AGL
AGL picked up Value for its gas - WA.
AGL
AGL picked up Value for its gas - WA.
Origin Energy
Origin Energy was awarded Value for its gas - WA.
Origin Energy
Origin Energy was awarded Value for its gas - WA.
Most Reliable Gas - WA: Kleenheat
Kleenheat led the field for Most Reliable Gas - WA with a score of 4.55.
Kleenheat led the field for Most Reliable Gas - WA with a score of 4.55.
Reliable
AGL
AGL took home Reliable for its gas - WA.
AGL
AGL took home Reliable for its gas - WA.
Alinta Energy
Alinta Energy landed Reliable for its gas - WA.
Alinta Energy
Alinta Energy landed Reliable for its gas - WA.
Most Trusted Gas - WA: Kleenheat
Kleenheat topped the category for Most Trusted Gas - WA, scoring 4.38.
Kleenheat topped the category for Most Trusted Gas - WA, scoring 4.38.
Trusted Brand
Alinta Energy
Alinta Energy received Trusted Brand recognition for its gas - WA.
Alinta Energy
Alinta Energy received Trusted Brand recognition for its gas - WA.
AGL
AGL was commended for Trusted Brand in the gas - WA category.
AGL
AGL was commended for Trusted Brand in the gas - WA category.
Legendary Service Gas - WA: Kleenheat
Kleenheat won Legendary Service Gas - WA, notching up a score of 4.37.
Kleenheat won Legendary Service Gas - WA, notching up a score of 4.37.
Quality Service
AGL
AGL secured Quality Service for its gas - WA.
AGL
AGL secured Quality Service for its gas - WA.
Alinta Energy
Alinta Energy claimed Quality Service for its gas - WA.
Alinta Energy
Alinta Energy claimed Quality Service for its gas - WA.
Most Recommended Gas - WA: Kleenheat
Kleenheat secured Most Recommended Gas - WA with a score of 4.40.
Kleenheat secured Most Recommended Gas - WA with a score of 4.40.
Recommended Brand
AGL
AGL was recognised for Recommended Brand in its gas - WA.
AGL
AGL was recognised for Recommended Brand in its gas - WA.
Origin Energy
Origin Energy came away with Recommended Brand for its gas - WA.
Origin Energy
Origin Energy came away with Recommended Brand for its gas - WA.
Most Loved Gas - NSW: Alinta Energy
Alinta Energy finished first for Most Loved Gas - NSW, scoring 4.19.
Alinta Energy finished first for Most Loved Gas - NSW, scoring 4.19.
Loved Brand
EnergyAustralia
EnergyAustralia scored Loved Brand for its gas - NSW.
EnergyAustralia
EnergyAustralia scored Loved Brand for its gas - NSW.
Red Energy
Red Energy earned Loved Brand for its gas - NSW.
Red Energy
Red Energy earned Loved Brand for its gas - NSW.
Top Value Gas - NSW: Red Energy
Red Energy was named the winner of Top Value Gas - NSW with a score of 4.06.
Red Energy was named the winner of Top Value Gas - NSW with a score of 4.06.
Value
EnergyAustralia
EnergyAustralia picked up Value for its gas - NSW.
EnergyAustralia
EnergyAustralia picked up Value for its gas - NSW.
Alinta Energy
Alinta Energy was awarded Value for its gas - NSW.
Alinta Energy
Alinta Energy was awarded Value for its gas - NSW.
Most Reliable Gas - NSW: Origin Energy
Origin Energy snagged the top spot for Most Reliable Gas - NSW, scoring 4.31.
Origin Energy snagged the top spot for Most Reliable Gas - NSW, scoring 4.31.
Reliable
EnergyAustralia
EnergyAustralia took home Reliable for its gas - NSW.
EnergyAustralia
EnergyAustralia took home Reliable for its gas - NSW.
Red Energy
Red Energy landed Reliable for its gas - NSW.
Red Energy
Red Energy landed Reliable for its gas - NSW.
Most Trusted Gas - NSW: EnergyAustralia
EnergyAustralia came first for Most Trusted Gas - NSW, with a score of 4.21.
EnergyAustralia came first for Most Trusted Gas - NSW, with a score of 4.21.
Trusted Brand
Red Energy
Red Energy received Trusted Brand recognition for its gas - NSW.
Red Energy
Red Energy received Trusted Brand recognition for its gas - NSW.
Alinta Energy
Alinta Energy was commended for Trusted Brand in the gas - NSW category.
Alinta Energy
Alinta Energy was commended for Trusted Brand in the gas - NSW category.
Legendary Service Gas - NSW: Alinta Energy
Alinta Energy took out the top spot for Legendary Service Gas - NSW, scoring 4.28.
Alinta Energy took out the top spot for Legendary Service Gas - NSW, scoring 4.28.
Quality Service
EnergyAustralia
EnergyAustralia secured Quality Service for its gas - NSW.
EnergyAustralia
EnergyAustralia secured Quality Service for its gas - NSW.
Red Energy
Red Energy claimed Quality Service for its gas - NSW.
Red Energy
Red Energy claimed Quality Service for its gas - NSW.
Most Recommended Gas - NSW: Alinta Energy
Alinta Energy claimed Most Recommended Gas - NSW with a score of 4.09.
Alinta Energy claimed Most Recommended Gas - NSW with a score of 4.09.
Recommended Brand
EnergyAustralia
EnergyAustralia was recognised for Recommended Brand in its gas - NSW.
EnergyAustralia
EnergyAustralia was recognised for Recommended Brand in its gas - NSW.
Red Energy
Red Energy came away with Recommended Brand for its gas - NSW.
Red Energy
Red Energy came away with Recommended Brand for its gas - NSW.
Most Loved Gas - National: Red Energy
Red Energy claimed Most Loved Gas - National with a score of 4.16.
Red Energy claimed Most Loved Gas - National with a score of 4.16.
Loved Brand
Alinta Energy
Alinta Energy scored Loved Brand for its gas - national.
Alinta Energy
Alinta Energy scored Loved Brand for its gas - national.
EnergyAustralia
EnergyAustralia earned Loved Brand for its gas - national.
EnergyAustralia
EnergyAustralia earned Loved Brand for its gas - national.
Top Value Gas - National: Alinta Energy
Alinta Energy came out on top for Top Value Gas - National, earning a score of 4.02.
Alinta Energy came out on top for Top Value Gas - National, earning a score of 4.02.
Value
Red Energy
Red Energy picked up Value for its gas - national.
Red Energy
Red Energy picked up Value for its gas - national.
EnergyAustralia
EnergyAustralia was awarded Value for its gas - national.
EnergyAustralia
EnergyAustralia was awarded Value for its gas - national.
Most Reliable Gas - National: Red Energy
Red Energy was crowned the winner of Most Reliable Gas - National, scoring 4.36.
Red Energy was crowned the winner of Most Reliable Gas - National, scoring 4.36.
Reliable
Alinta Energy
Alinta Energy took home Reliable for its gas - national.
Alinta Energy
Alinta Energy took home Reliable for its gas - national.
EnergyAustralia
EnergyAustralia landed Reliable for its gas - national.
EnergyAustralia
EnergyAustralia landed Reliable for its gas - national.
Most Trusted Gas - National: Red Energy
Red Energy led the field for Most Trusted Gas - National with a score of 4.21.
Red Energy led the field for Most Trusted Gas - National with a score of 4.21.
Trusted Brand
Alinta Energy
Alinta Energy received Trusted Brand recognition for its gas - national.
Alinta Energy
Alinta Energy received Trusted Brand recognition for its gas - national.
EnergyAustralia
EnergyAustralia was commended for Trusted Brand in the gas - national category.
EnergyAustralia
EnergyAustralia was commended for Trusted Brand in the gas - national category.
Legendary Service Gas - National: Alinta Energy
Alinta Energy topped the category for Legendary Service Gas - National, scoring 4.24.
Alinta Energy topped the category for Legendary Service Gas - National, scoring 4.24.
Quality Service
Red Energy
Red Energy secured Quality Service for its gas - national.
Red Energy
Red Energy secured Quality Service for its gas - national.
EnergyAustralia
EnergyAustralia claimed Quality Service for its gas - national.
EnergyAustralia
EnergyAustralia claimed Quality Service for its gas - national.
Most Recommended Gas - National: Red Energy
Red Energy won Most Recommended Gas - National, notching up a score of 4.06.
Red Energy won Most Recommended Gas - National, notching up a score of 4.06.
Recommended Brand
Alinta Energy
Alinta Energy was recognised for Recommended Brand in its gas - national.
Alinta Energy
Alinta Energy was recognised for Recommended Brand in its gas - national.
EnergyAustralia
EnergyAustralia came away with Recommended Brand for its gas - national.
EnergyAustralia
EnergyAustralia came away with Recommended Brand for its gas - national.
How we picked our 2026 Customer Satisfaction Awards winners
Over 50,000 Aussies rated brands they've used for Finder's 2026 Customer Satisfaction Awards. Consumers assess brands within a product category across various metrics, including trust, customer service, value and overall satisfaction.
Meet our experts
Piyush Pillai, Insights analyst
Piyush is an insights analyst at Finder and is responsible for developing the methodology for Finder's Product Awards. He holds an MBA from Macquarie University and a MSc in Banking and Finance from the University of London.
Mariam Gabaji, Editor, utilities
Mariam is Finder's utilities expert. She's responsible for reviewing the criteria we use to determine award winners across each category.
All the Finder Awards
Check out the best of the best, judged by experts.
Explore past Finder Customer Satisfaction Award winners
Sources
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