Finder's all about finding a better deal, and our Provider of the Year awards identify those providers and brands who offer the best products and have the most satisfied customers. We combine in-depth analysis from our Product Awards and research across thousands of Australians in our Customer Satisfaction Awards. The results highlight the very best in finance, insurance and utilities, helping you make better financial decisions.
Macquarie Bank took the home loans crown thanks to exceptional scores for customer satisfaction and a broad range of mortgages that scored highly for owner-occupiers.
Macquarie Bank took the home loans crown thanks to exceptional scores for customer satisfaction and a broad range of mortgages that scored highly for owner-occupiers.
Macquarie Bank also topped our investor loans category, again delivering well-rated products and high customer satisfaction scores.
Macquarie Bank also topped our investor loans category, again delivering well-rated products and high customer satisfaction scores.
ING topped the owner occupier category for home loans, combining competitive products and strong customer preference.
ING topped the owner occupier category for home loans, combining competitive products and strong customer preference.
ANZ had a strong showing across multiple card categories, including balance transfer, frequent flyer, rewards and business cards, as well as high customer satisfaction.
ANZ had a strong showing across multiple card categories, including balance transfer, frequent flyer, rewards and business cards, as well as high customer satisfaction.
American Express took out this category for the second year running, with a strong suite of rewards options across the board.
American Express took out this category for the second year running, with a strong suite of rewards options across the board.
ING won Bank of the Year for Banking Products thanks to competitive rates, impressive features and high customer satisfaction scores across home loans, personal loans, car loans, term deposits, savings account and transaction accounts.
ING won Bank of the Year for Banking Products thanks to competitive rates, impressive features and high customer satisfaction scores across home loans, personal loans, car loans, term deposits, savings account and transaction accounts.
Bank of Queensland topped the deposits category in a competitive year, with strong rates and strong customer rankings.
Bank of Queensland topped the deposits category in a competitive year, with strong rates and strong customer rankings.
A combination of keenly priced plans with generous features, good network service and satisfied customers saw ALDI Mobile take out this competitive category.
A combination of keenly priced plans with generous features, good network service and satisfied customers saw ALDI Mobile take out this competitive category.
Budget Direct scooped the Insurer of the year crown with a strong performance across multiple categories for pricing, features and customer service.
Budget Direct scooped the Insurer of the year crown with a strong performance across multiple categories for pricing, features and customer service.
AAMI has won this category two years in a row, with a competitive set of features and pricing and high customer satisfaction ratings.
AAMI has won this category two years in a row, with a competitive set of features and pricing and high customer satisfaction ratings.
Youi drove into first place for car insurance, with strong product features, value pricing and high customer satisfaction ratings.
Youi drove into first place for car insurance, with strong product features, value pricing and high customer satisfaction ratings.
In NSW, Budget Direct took out the top car insurance ranking, scoring well for products, pricing and service.
In NSW, Budget Direct took out the top car insurance ranking, scoring well for products, pricing and service.
In Victoria, Youi was the top car insurance choice, ranking well for satisfaction, pricing and features.
In Victoria, Youi was the top car insurance choice, ranking well for satisfaction, pricing and features.
Queenslanders went bananas for You car insurance's features, service and cost.
Queenslanders went bananas for You car insurance's features, service and cost.
Budget Direct was the first choice for South Australian drivers, with a winning combination of pricing, features and customer service.
Budget Direct was the first choice for South Australian drivers, with a winning combination of pricing, features and customer service.
From Perth to Karatha and beyond, Budget District was the top car insurance choice in Western Australia, winning out on price, features and service.
From Perth to Karatha and beyond, Budget District was the top car insurance choice in Western Australia, winning out on price, features and service.
Medibank's competitive pricing and features led it to the top of the pile, alongside high customer satisfaction scores.
Medibank's competitive pricing and features led it to the top of the pile, alongside high customer satisfaction scores.
Budget Direct scored a direct hit on pet owners' hearts, with highly rated customer service and competitive policies.
Budget Direct scored a direct hit on pet owners' hearts, with highly rated customer service and competitive policies.
Southern Cross Travel Insurance flew safely to the top spot, taking out insurer of the year for travel insurance with competitive pricing and happy customers.
Southern Cross Travel Insurance flew safely to the top spot, taking out insurer of the year for travel insurance with competitive pricing and happy customers.
ahm is our winner for Insurer Of The Year - Health Fund, topping the rankings after a rigorous assessment of policies, features and customer satisfaction feedback.
ahm is our winner for Insurer Of The Year - Health Fund, topping the rankings after a rigorous assessment of policies, features and customer satisfaction feedback.
Piyush is an insights analyst at Finder and is responsible for developing the methodology for Finder's Product Awards. He holds an MBA from Macquarie University and a MSc in Banking and Finance from the University of London.
Graham Cooke is Finder’s Head of Consumer Research, leading the team responsible for gathering and analysing data on everything from consumer spending and saving habits to how different financial products perform in the real world.
Angus Kidman is Finder’s global editor-at-large and an award-winning journalist with over 30 years of experience reporting on technology, travel, finance and more.
Richard Whitten is a money editor at Finder. He has been covering home loans, property and personal finance for the last 7 years.
With over 10 years of experience writing about personal finance, Alison has written extensively for a range of financial institutions and publications including Westpac, Money Magazine and Financy.
Mariam is Finder's utilities expert. She's responsible for reviewing the criteria we use to determine award winners across each category.
Rebecca is a senior writer at Finder covering all things money. She has been writing about the home loan market in Australia for 5 years.
Ceyda Erem is Finder’s senior writer for insurance and has almost 10 years of experience writing about personal finance.
Check out the best of the best, judged by experts.
Hello there can I keep my mobile number from NZ ?
Hi Daniel, you can’t directly transfer (or “port”) a New Zealand mobile number to an Australian mobile provider. This is because NZ and Australia have separate telecommunications systems and country codes. You can using a roaming add-on with your NZ SIM if the option is available but this is usually expensive unless it’s for a short period of time.