Finder Customer Satisfaction Awards 2023

Your favourite brands, rated by real Australians. From TVs, to telcos, and more.

Everyday, Australians are faced with tough buying decisions. Finder's mission is to help the world make better financial decisions. The Finder Customer Satisfaction Awards helps that mission by recognising Australia's best brands as voted by real Australians.

Finder worked with research and insights firm, Dynata to survey thousands of Australians who had recently purchased products across a range of categories and rate how satisfied they were with their purchase.

Choose your category to see the winning brands of the latest awards.

How we chose the winners

The Finder Retail Awards recognise brand sentiment from customer feedback on different retail product categories. Finder worked with data and insights company, Dynata to conduct thousands of customer interviews around their product purchasing history and satisfaction with their purchased products.

Disclaimer: Please refer to our methodology for more information on how we scored and judged Finder Retail Awards candidates. While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every brand in the market was included for judging.

Previous Finder Retail Awards

Graham Cooke's headshot
Written by

Head of Consumer Research

Graham Cooke is Finder’s Head of Consumer Research, overseeing data analysis on consumer spending and saving habits. He is a passionate advocate for financial literacy and consumer rights, regularly appearing on major TV networks like ABC News and 7 News, and contributing to top outlets like Yahoo Finance and Money Magazine. Graham holds a Bachelor of Science (Hons) in Nanotech and Physics, as well as Tier 1 and Tier 2 certifications (RG 146) that comply with ASIC standards. See full bio

Graham's expertise
Graham has written 57 Finder guides across topics including:
  • Home loans and the housing market
  • Credit cards & personal finance
  • Finder Awards
  • Retail economics & FMCG
  • Travel
  • Finder's RBA Cash Rate Survey, Consumer Sentiment Tracker, Cost of Living Pressure Gauge and Property Investment Index

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