Finder makes money from featured partners, but editorial opinions are our own.
Finder Retail Awards 2023: Best software & service brands
The Finder Retail Awards recognises Australia's favourite brands across more than 100 retail categories. We surveyed tens of thousands of real Australians to understand how they feel about their recent product purchases and used that information to reward the most popular brands.
These are the best brands in the software and services categories for 2023.
Best-rated business accounting software brand: Xero
This year's award for best business accounting software went to Xero. The Kiwi brand scored respectably well across all key metrics including value for money and ease of use. In addition, Xero received the highest overall rating for customer service and was recommended by 88% of surveyed customers.
Highly commended
MYOB
Intuit QuickBooks
Best-rated antivirus software brand: ESET
ESET is Australia's highest-rated antivirus software brand for 2023. It topped the scoring for performance, ease of use and value for money. An impressive 94% of surveyed customers said they would recommend this brand to anyone requiring protection from viruses and malware.
Highly commended
Kaspersky
Trend Micro
Best-rated dating app: Coffee Meets Bagel
Australians have crowned Coffee Meets Bagel as their preferred dating app at this year's Finder Awards. It received exceptional ratings overall with the highest scores in its field for app performance, ease of use, features, value and customer service.
Highly commended
Hinge
OKCupid
Best-rated VPN brand: Hotspot Shield
There are plenty of virtual private networks to choose from, but only Hotspot Shield has been awarded the best-rated VPN brand in this year's Finder Awards. It was recommended by 90% of surveyed users and received excellent scores for performance, ease of use and value for money.
Highly commended
NordVPN
ExpressVPN
Best-rated meal delivery service: Soulara
Soulara has once again taken out the top prize for food delivery at this year's Finder Awards, following its win in the same category in 2022. It received great ratings across the board, including customer service, product range and quality. But it was in the area of taste where Soulara really excelled, with a higher overall score than all of its competitors.
Finalists
Lite ‘n’ Easy
Youfoodz
How we chose the winners
The Finder Retail Awards recognises brand sentiment from customer feedback on different retail product categories. Finder worked with data and insights company Dynata to conduct thousands of customer interviews regarding their product purchasing history and satisfaction with their purchased products.
Disclaimer: Please refer to our methodology for more information about how we scored and judged Finder Retail Awards candidates. While we endeavour to assess the majority of product providers in the market, this is not always possible and it may be that not every brand in the market was included for judging.
Chris Jager is the editorial lead for shopping at Finder. With over 16 years of experience as a full-time journalist, Chris has provided expertise to many leading technology publications, including PC World, Australian Gamepro, Good Gear Guide, ARN, IT News, PC Authority, CRN, GameSpy, Gizmodo, Business Insider, MSN, Kotaku, Lifehacker Australia, Sydney Morning Herald and The Age.
Before joining Finder, Chris was the editor of Lifehacker Australia for 5 years. He has a Bachelor of Communications in Journalism from the University of Western Sydney. Outside of Finder, you'll find him playing with retro '80s computers while juggling 3 TikTok-obsessed daughters.
We surveyed over 5,000 Australians across NSW, VIC, SA, QLD and WA to find out which energy providers they valued the most for customer service, features, overall satisfaction and more.
Feedback
How likely would you be to recommend finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
