Macquarie Bank snagged the top spot for Most Loved Owner Occupier Home Loan, scoring 4.17.
Macquarie Bank snagged the top spot for Most Loved Owner Occupier Home Loan, scoring 4.17.
Loved Brand 
ING came away with Loved Brand for owner occupier home loans.
ING came away with Loved Brand for owner occupier home loans.
Suncorp scored Loved Brand for owner occupier home loans.
Suncorp scored Loved Brand for owner occupier home loans.
ING came first for Most Trusted Owner Occupier Home Loan, with a score of 4.21.
ING came first for Most Trusted Owner Occupier Home Loan, with a score of 4.21.
Trusted Brand
Macquarie Bank earned Trusted Brand for owner occupier home loans.
Macquarie Bank earned Trusted Brand for owner occupier home loans.
Suncorp picked up Trusted Brand for owner occupier home loans.
Suncorp picked up Trusted Brand for owner occupier home loans.
Bendigo Bank was awarded Trusted Brand for owner occupier home loans.
Bendigo Bank was awarded Trusted Brand for owner occupier home loans.
ING took out the top spot for Legendary Service Owner Occupier Home Loan, scoring 4.22.
ING took out the top spot for Legendary Service Owner Occupier Home Loan, scoring 4.22.
Quality Service
Bendigo Bank took home Quality Service for owner occupier home loans.
Bendigo Bank took home Quality Service for owner occupier home loans.
Suncorp landed Quality Service for owner occupier home loans.
Suncorp landed Quality Service for owner occupier home loans.
Macquarie Bank received Quality Service recognition for owner occupier home loans.
Macquarie Bank received Quality Service recognition for owner occupier home loans.
Macquarie Bank claimed Top Value Owner Occupier Home Loan with a score of 4.20.
Macquarie Bank claimed Top Value Owner Occupier Home Loan with a score of 4.20.
Value
Suncorp was commended for Value in the owner occupier home loans category.
Suncorp was commended for Value in the owner occupier home loans category.
ING secured Value for owner occupier home loans.
ING secured Value for owner occupier home loans.
Macquarie Bank came out on top for Top Rated App Owner Occupier Home Loan, earning a score of 4.26.
Macquarie Bank came out on top for Top Rated App Owner Occupier Home Loan, earning a score of 4.26.
Highly Rated App
ING claimed Highly Rated App for owner occupier home loans.
ING claimed Highly Rated App for owner occupier home loans.
Suncorp was recognised for Highly Rated App in owner occupier home loans.
Suncorp was recognised for Highly Rated App in owner occupier home loans.
Macquarie Bank was crowned the winner of Top Rated Approval Speed Owner Occupier Home Loan, scoring 4.30.
Macquarie Bank was crowned the winner of Top Rated Approval Speed Owner Occupier Home Loan, scoring 4.30.
Highly Rated Approval Speed
ING came away with Highly Rated Approval Speed for owner occupier home loans.
ING came away with Highly Rated Approval Speed for owner occupier home loans.
Suncorp scored Highly Rated Approval Speed for owner occupier home loans.
Suncorp scored Highly Rated Approval Speed for owner occupier home loans.
Macquarie Bank led the field for Most Recommended Owner Occupier Home Loan with a score of 4.15.
Macquarie Bank led the field for Most Recommended Owner Occupier Home Loan with a score of 4.15.
Recommended Brand
ING earned Recommended Brand for owner occupier home loans.
ING earned Recommended Brand for owner occupier home loans.
Suncorp picked up Recommended Brand for owner occupier home loans.
Suncorp picked up Recommended Brand for owner occupier home loans.
Macquarie Bank finished first for Most Loved Investor Home Loan, scoring 4.15.
Macquarie Bank finished first for Most Loved Investor Home Loan, scoring 4.15.
Loved Brand 
ANZ scored Loved Brand for investor home loans.
ANZ scored Loved Brand for investor home loans.
Commonwealth Bank earned Loved Brand for investor home loans.
Commonwealth Bank earned Loved Brand for investor home loans.
ANZ was named the winner of Most Trusted Investor Home Loan with a score of 4.17.
ANZ was named the winner of Most Trusted Investor Home Loan with a score of 4.17.
Trusted Brand 
NAB picked up Trusted Brand for investor home loans.
NAB picked up Trusted Brand for investor home loans.
Macquarie Bank was awarded Trusted Brand for investor home loans.
Macquarie Bank was awarded Trusted Brand for investor home loans.
Commonwealth Bank snagged the top spot for Legendary Service Investor Home Loan, scoring 4.10.
Commonwealth Bank snagged the top spot for Legendary Service Investor Home Loan, scoring 4.10.
Quality Service
ANZ took home Quality Service for investor home loans.
ANZ took home Quality Service for investor home loans.
Macquarie Bank landed Quality Service for investor home loans.
Macquarie Bank landed Quality Service for investor home loans.
ANZ came first for Top Value Investor Home Loan, with a score of 4.10.
ANZ came first for Top Value Investor Home Loan, with a score of 4.10.
Value
Macquarie Bank received Value recognition for investor home loans.
Macquarie Bank received Value recognition for investor home loans.
Commonwealth Bank was commended for Value in the investor home loans category.
Commonwealth Bank was commended for Value in the investor home loans category.
ANZ took out the top spot for Top Rated App Investor Home Loan, scoring 4.22.
ANZ took out the top spot for Top Rated App Investor Home Loan, scoring 4.22.
Highly Rated App
Macquarie Bank secured Highly Rated App for investor home loans.
Macquarie Bank secured Highly Rated App for investor home loans.
Commonwealth Bank claimed Highly Rated App for investor home loans.
Commonwealth Bank claimed Highly Rated App for investor home loans.
ANZ claimed Top Rated Approval Speed Investor Home Loan with a score of 4.18.
ANZ claimed Top Rated Approval Speed Investor Home Loan with a score of 4.18.
Highly Rated Approval Speed
Macquarie Bank was recognised for Highly Rated Approval Speed in investor home loans.
Macquarie Bank was recognised for Highly Rated Approval Speed in investor home loans.
Commonwealth Bank came away with Highly Rated Approval Speed for investor home loans.
Commonwealth Bank came away with Highly Rated Approval Speed for investor home loans.
ANZ came out on top for Most Recommended Investor Home Loan, earning a score of 4.08.
ANZ came out on top for Most Recommended Investor Home Loan, earning a score of 4.08.
Recommended Brand
Commonwealth Bank scored Recommended Brand for investor home loans.
Commonwealth Bank scored Recommended Brand for investor home loans.
Macquarie Bank earned Recommended Brand for investor home loans.
Macquarie Bank earned Recommended Brand for investor home loans.
Westpac snagged the top spot for Most Loved First Home Buyer Home Loan, scoring 4.22.
Westpac snagged the top spot for Most Loved First Home Buyer Home Loan, scoring 4.22.
Loved Brand
ANZ took home Loved Brand for first home buyer home loans.
ANZ took home Loved Brand for first home buyer home loans.
Commonwealth Bank landed Loved Brand for first home buyer home loans.
Commonwealth Bank landed Loved Brand for first home buyer home loans.
Westpac came first for Most Trusted First Home Buyer Home Loan, with a score of 4.25.
Westpac came first for Most Trusted First Home Buyer Home Loan, with a score of 4.25.
Trusted Brand
ANZ received Trusted Brand recognition for first home buyer home loans.
ANZ received Trusted Brand recognition for first home buyer home loans.
Commonwealth Bank was commended for Trusted Brand in the first home buyer home loans category.
Commonwealth Bank was commended for Trusted Brand in the first home buyer home loans category.
Westpac took out the top spot for Legendary Service First Home Buyer Home Loan, scoring 4.24.
Westpac took out the top spot for Legendary Service First Home Buyer Home Loan, scoring 4.24.
Quality Service
Commonwealth Bank secured Quality Service for first home buyer home loans.
Commonwealth Bank secured Quality Service for first home buyer home loans.
ANZ claimed Quality Service for first home buyer home loans.
ANZ claimed Quality Service for first home buyer home loans.
Westpac claimed Top Value First Home Buyer Home Loan with a score of 4.23.
Westpac claimed Top Value First Home Buyer Home Loan with a score of 4.23.
Value
Commonwealth Bank was recognised for Value in first home buyer home loans.
Commonwealth Bank was recognised for Value in first home buyer home loans.
ANZ came away with Value for first home buyer home loans.
ANZ came away with Value for first home buyer home loans.
Westpac came out on top for Top Rated App First Home Buyer Home Loan, earning a score of 4.23.
Westpac came out on top for Top Rated App First Home Buyer Home Loan, earning a score of 4.23.
Highly Rated App
Commonwealth Bank scored Highly Rated App for first home buyer home loans.
Commonwealth Bank scored Highly Rated App for first home buyer home loans.
ANZ earned Highly Rated App for first home buyer home loans.
ANZ earned Highly Rated App for first home buyer home loans.
Westpac was crowned the winner of Top Rated Approval Speed First Home Buyer Home Loan, scoring 4.27.
Westpac was crowned the winner of Top Rated Approval Speed First Home Buyer Home Loan, scoring 4.27.
Highly Rated Approval Speed
ANZ picked up Highly Rated Approval Speed for first home buyer home loans.
ANZ picked up Highly Rated Approval Speed for first home buyer home loans.
Commonwealth Bank was awarded Highly Rated Approval Speed for first home buyer home loans.
Commonwealth Bank was awarded Highly Rated Approval Speed for first home buyer home loans.
Westpac led the field for Most Recommended First Home Buyer Home Loan with a score of 4.14.
Westpac led the field for Most Recommended First Home Buyer Home Loan with a score of 4.14.
Recommended Brand
ANZ took home Recommended Brand for first home buyer home loans.
ANZ took home Recommended Brand for first home buyer home loans.
Commonwealth Bank landed Recommended Brand for first home buyer home loans.
Commonwealth Bank landed Recommended Brand for first home buyer home loans.
Commonwealth Bank led the field for Most Loved Home Loan with a score of 4.01.
Commonwealth Bank led the field for Most Loved Home Loan with a score of 4.01.
Loved Brand 
Westpac landed Loved Brand for home loans.
Westpac landed Loved Brand for home loans.
ANZ received Loved Brand recognition for home loans.
ANZ received Loved Brand recognition for home loans.
Commonwealth Bank topped the category for Most Trusted Home Loan, scoring 4.06.
Commonwealth Bank topped the category for Most Trusted Home Loan, scoring 4.06.
Trusted Brand
Westpac was commended for Trusted Brand in the home loans category.
Westpac was commended for Trusted Brand in the home loans category.
ANZ secured Trusted Brand for home loans.
ANZ secured Trusted Brand for home loans.
Westpac won Legendary Service Home Loan, notching up a score of 4.07.
Westpac won Legendary Service Home Loan, notching up a score of 4.07.
Quality Service
Commonwealth Bank claimed Quality Service for home loans.
Commonwealth Bank claimed Quality Service for home loans.
NAB was recognised for Quality Service in home loans.
NAB was recognised for Quality Service in home loans.
Westpac secured Top Value Home Loan with a score of 3.97.
Westpac secured Top Value Home Loan with a score of 3.97.
Value
Commonwealth Bank came away with Value for home loans.
Commonwealth Bank came away with Value for home loans.
ANZ scored Value for home loans.
ANZ scored Value for home loans.
Commonwealth Bank finished first for Top Rated App Home Loan, scoring 4.10.
Commonwealth Bank finished first for Top Rated App Home Loan, scoring 4.10.
Highly Rated App
Westpac earned Highly Rated App for home loans.
Westpac earned Highly Rated App for home loans.
ANZ picked up Highly Rated App for home loans.
ANZ picked up Highly Rated App for home loans.
Commonwealth Bank was named the winner of Top Rated Approval Speed Home Loan with a score of 4.10.
Commonwealth Bank was named the winner of Top Rated Approval Speed Home Loan with a score of 4.10.
Highly Rated Approval Speed
Westpac was awarded Highly Rated Approval Speed for home loans.
Westpac was awarded Highly Rated Approval Speed for home loans.
ANZ took home Highly Rated Approval Speed for home loans.
ANZ took home Highly Rated Approval Speed for home loans.
Commonwealth Bank snagged the top spot for Most Recommended Home Loan, scoring 3.90.
Commonwealth Bank snagged the top spot for Most Recommended Home Loan, scoring 3.90.
Recommended Brand
ANZ landed Recommended Brand for home loans.
ANZ landed Recommended Brand for home loans.
Westpac received Recommended Brand recognition for home loans.
Westpac received Recommended Brand recognition for home loans.
Over 50,000 Aussies rated brands they've used for Finder's 2026 Customer Satisfaction Awards. Consumers assess brands within a product category across various metrics, including trust, customer service, value and overall satisfaction.
Piyush is an insights analyst at Finder and is responsible for developing the methodology for Finder's Product Awards. He holds an MBA from Macquarie University and a MSc in Banking and Finance from the University of London.
Richard Whitten is a money editor at Finder. He has been covering home loans, property and personal finance for the last 7 years.
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