The ING Orange Advantage Loan - $150,000+ (LVR ≤ 80% Owner Occupier, P&I) was highly commended for Best Refinance Variable Home Loan - Large Bank in the 2025 Finder Awards.
The following information is general in nature and applies to most home loans. There may be specific criteria that apply for this lender.
Age. You must be over 18 years of age.
Residency. You should be a resident of Australia.
Employment. You should have a regular source of income.
Documents required
When you apply for a mortgage with ING you are required to provide certain information so make sure you have all your documents ready before you apply. The documents you will be expected to provide are:
📄 Property details. You can start a loan enquiry before you've bought a property. But to complete an application you need the address of the property and a signed contract of sale.
📄 Identification documents. You will need identification such as a driver's licence, passport or birth certificate.
📄 Proof of income documents. Recent payslips can establish your income.
📄 Asset and liability documents. You need to provide documents showing your current assets (savings accounts, investments) and liabilities (your outstanding debt).
Mortgage brokers. Still confused? Get free, expert guidance from a qualified mortgage broker.
Lenders like ING
If you want to compare loans from similar lenders to ING then you can start with these online lenders. They all have competitive rates and may be a better match for your needs:
Athena. This digital fintech lender offers low-rate mortgages and an entirely online, convenient service.
Tiimely Home. This lender's online application tool can process your mortgage application fast. Backed by the Bendigo and Adelaide Bank.
Homestar. A 100% online lender, Homestar has been providing mortgages to Australian borrowers since 2004.
Loans.com.au. A Brisbane-based online lender, Loans.com.au is backed by Firstmac, Australia's largest non-bank lender.
ME Bank. Member's Equity was established back in 1994 and went fully digital in 2012.
To make sure you find the right ING loan, you need a clear idea of what you're looking for in a mortgage. These simple questions can help:
Are you comfortable applying online? Because ING is an online lender you need to be comfortable completing the entire home loan process via the web (with phone and chat support).
What do you need the loan for? If you're buying a home to live in you need an owner-occupier loan. Property investors need an investment loan rate. ING has both.
Fixed or variable? Do you want the flexibility of a variable rate loan that could rise or fall at any time? Or are you happy to lock in a fixed rate for a certain period so you can forget about rate changes at all?
What features do you need? If you want a 100% account with your home loan, make sure the ING loan you're interested in has this feature before you apply.
Home loan pre-approval is an optional step in the application process that some lenders offer. Pre-approval means a lender has examined your savings, income and spending habits and has a rough idea of how much it could lend you. It's not the same as full loan approval and it's no guarantee that the lender will ultimately approve a full application. But it does allow borrowers to start looking for a home with more confidence and a clearer idea of their borrowing power.
Pre-aproval is not something every lender offers, but many do.
Most Australian borrowers bank with one of the Big Four (Commbank, ANZ, Westpac and NAB). You might have some concerns about getting a loan from a smaller lender. But there's no reason to worry about going with a smaller lender.
In Australia, banks and lenders are regulated by the Australian Prudential Regulation Authority (APRA) or the Australian Securities and Investments Commission (ASIC) and must comply with the National Consumer Credit Protection Act.
ING is an authorised deposit-taking institution (ADI). This means customers with money deposited in a ING savings account benefit from the deposit guarantee scheme. This federal government scheme guarantees a customer's savings up to $250,000. Even if the bank itself collapses.
Deciding between a fixed or variable rate depends on what you want from the loan. A variable rate loan can change at any time, either up or down. A variable rate usually offers more flexibility in how fast you can repay the loan and the cost of refinancing.
A fixed rate loan offers total certainty about your rate, for the fixed period. This means it won't rise, costing you more. But if your lender starts lowering rates you won't benefit either. Refinancing a fixed rate loan means breaking the loan, because you've agreed to a specific rate. This means you may have to pay a fixed rate break fee.
Mortgage brokers are home loan professionals who can help you find a suitable loan. A broker typically charges you no fee, because they receive a commission from your lender. Brokers are great if you are short on time or find the whole process of researching and applying for a home loan confusing. But you can definitely do it yourself and find a good loan. You may even find a better deal. That's because brokers don't compare loans from every lender in the market. They have access to a panel of loans and often don't have smaller online lenders in their panel.
Sources
What is Finder Score?
The Finder Score crunches 7,000 home loans across 120+ lenders. It takes into account the product's interest rate, fees and features, as well as the type of loan eg investor, variable, fixed rate - this gives you a simple score out of 10.
To provide a Score, we compare like-for-like loans. So if you're comparing the best home loans for cashback, you can see how each home loan stacks up against other home loans with the same borrower type, rate type and repayment type. We also take into consideration the amount of cashback offered when calculating the Score so you can tell if it's really worth it.
Richard Whitten is Finder’s Senior Money Editor, with over eight years of experience in home loans, property, credit cards and personal finance. His insights appear in top media outlets like Yahoo Finance, Money Magazine, and the Herald Sun, and he frequently offers expert commentary on television and radio, helping Australians navigate mortgages and property ownership. Richard started his career in education and textbook publishing in South Korea. He holds multiple industry certifications, including a Certificate IV in Mortgage Broking (RG 206) and Tier 1 and Tier 2 certifications (RG 146), as well as a Bachelor of Education from the University of Sydney and a Graduate Certificate in Communications from Deakin University.
See full bio
Richard's expertise
Richard
has written
687
Finder guides across topics including:
ING has published of the rate cut from June 3rd but that’s not correct they are passing the rate cuts from 4th of July…basically still sitting on the interest rates. Total misleading
Finder
RichardMay 26, 2025Finder
Hi Jini,
I checked but I wasn’t able to find any information about the ING cuts coming into effect on 4 July.
HaiderAugust 10, 2022
Hi,
One of the requirement states resident of Australia, I am currently on my work visa for the next 3 years however this will be renewed by then or have my permanent residency received.
Can I still go ahead with applying for the mortgage ? or any other way for me to seek mortgage ?
Thank you
Finder
RichardAugust 19, 2022Finder
Hi Haider,
ING’s page didn’t explicitly state if they have residency requirements. You can check with them directly by phoning them on 1800 100 258, open from 8 am-8 pm Mon-Fri and 9 am-5 pm Sat (AEST/AEDT).
Hi
I would like to talk to someone about refinancing our home loans, how do i go about this?
NikkiJuly 30, 2019
Hi Suzanne,
Thanks for getting in touch with Finder! It’s great to know you’re interested in a home loan with ING. To quickly know the steps on how to apply for an ING mortgage, please go to the part of the page above saying “How do I apply for an ING mortgage?” To get a quote and directly speak with them, click the GREEN GO TO SITE button that can be found inside the table that lists the types of mortgages ING offers on the first part of the page.
As a friendly reminder, carefully review the eligibility criteria of the loan before applying to increase your chances of approval. Read up on the terms and conditions and product disclosure statement and contact the bank should you need any clarifications about the policy.
Hope this helps!
Best,
Nikki
JimApril 4, 2018
Does Ing have an investment home loan up to 90% LVR??
Finder
JoanneApril 4, 2018Finder
Hi Jim,
Thanks for reaching out.
ING can lend up to 95% of the value of the property you wish to buy with some of their loans that you can find on the table above. You can press the “More info” link to be redirected to our review page and learn more about the loan offer, rates, and requirements as well as the pros and cons of using their loan service. When you are ready, simply head to ING’s website to proceed with the application or get in touch with their representatives for further inquiries you may have.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. You can also contact the provider if you have specific questions. Alternatively, you can speak to a mortgage broker who can take your personal circumstance into account and offer you a range of borrowing options.
Cheers,
Joanne
JodiAugust 2, 2014
I have just renewed my fixed home loan for 2 more years, what is the fee amount for breaking my contract if I sell my house?
Finder
ShirleyAugust 4, 2014Finder
Hi Jodi,
Please contact ING Direct for an exact quote regarding your break costs.
It is generally calculated using the following formula: The amount of principal remaining x the remaining term of the fixed interest period x the movement in ING Direct’s cost of funds.
Think you need a 20% deposit to buy a home? Think again. We break down no deposit home loans: how they work, who offers them, and what to watch out for.
Home loan cashback deals can help you refinance to a cheaper interest rate and get a lump sum cash payment. Compare the latest deals and check your eligibility today.
Construction loan comparison is as simple as finding out how much you can borrow, then reviewing some of the best construction loans on the market to find the right fit.
What is an offset account? It can save you thousands in interest and help you own your home sooner.
Important information about this website
Finder makes money from featured partners, but editorial opinions are our own.
Finder is one of Australia's leading comparison websites. We are committed to our readers and stand by our editorial principles.
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
The information provided by Frankie is general in nature and has been prepared without considering your objectives, financial situation or needs. Frankie may make mistakes so it's important that you review the information before deciding. By messaging Frankie, you agree to our Terms and have read our Privacy Policy.
ING has published of the rate cut from June 3rd but that’s not correct they are passing the rate cuts from 4th of July…basically still sitting on the interest rates. Total misleading
Hi Jini,
I checked but I wasn’t able to find any information about the ING cuts coming into effect on 4 July.
Hi,
One of the requirement states resident of Australia, I am currently on my work visa for the next 3 years however this will be renewed by then or have my permanent residency received.
Can I still go ahead with applying for the mortgage ? or any other way for me to seek mortgage ?
Thank you
Hi Haider,
ING’s page didn’t explicitly state if they have residency requirements. You can check with them directly by phoning them on 1800 100 258, open from 8 am-8 pm Mon-Fri and 9 am-5 pm Sat (AEST/AEDT).
You can also explore other top lenders here.
Kind regards,
Richard
Hi
I would like to talk to someone about refinancing our home loans, how do i go about this?
Hi Suzanne,
Thanks for getting in touch with Finder! It’s great to know you’re interested in a home loan with ING. To quickly know the steps on how to apply for an ING mortgage, please go to the part of the page above saying “How do I apply for an ING mortgage?” To get a quote and directly speak with them, click the GREEN GO TO SITE button that can be found inside the table that lists the types of mortgages ING offers on the first part of the page.
As a friendly reminder, carefully review the eligibility criteria of the loan before applying to increase your chances of approval. Read up on the terms and conditions and product disclosure statement and contact the bank should you need any clarifications about the policy.
Hope this helps!
Best,
Nikki
Does Ing have an investment home loan up to 90% LVR??
Hi Jim,
Thanks for reaching out.
ING can lend up to 95% of the value of the property you wish to buy with some of their loans that you can find on the table above. You can press the “More info” link to be redirected to our review page and learn more about the loan offer, rates, and requirements as well as the pros and cons of using their loan service. When you are ready, simply head to ING’s website to proceed with the application or get in touch with their representatives for further inquiries you may have.
Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. You can also contact the provider if you have specific questions. Alternatively, you can speak to a mortgage broker who can take your personal circumstance into account and offer you a range of borrowing options.
Cheers,
Joanne
I have just renewed my fixed home loan for 2 more years, what is the fee amount for breaking my contract if I sell my house?
Hi Jodi,
Please contact ING Direct for an exact quote regarding your break costs.
It is generally calculated using the following formula: The amount of principal remaining x the remaining term of the fixed interest period x the movement in ING Direct’s cost of funds.
Cheers,
Shirley