Mortgage Choice – Mortgage Brokers

Information verified correct on December 10th, 2016

Choose the right home loan with free expert help from Mortgage Choice

Mortgage Choice Mortgage Brokers

It’s difficult to pigeonhole the different types of people who come to a company looking for a loan, whether you're a first home buyer, investor, looking to refinance or simply moving into your next home, everybody's needs are different.

Mortgage Choice provides a personalised service to find you the right loan for each individual circumstance, a service that they provide free of charge.

Since their establishment in 1992, Mortgage Choice has helped almost half a million people achieve the great Australian dream. They have done this with a dedication to honest customer care and service, and are pioneers of the 'Customer Charter', offering full disclosure of their service, payment model, privacy policy and complaints procedure.

The benefits of using Mortgage Choice

When you work with Mortgage Choice you'll be getting more than expert advice and a way to narrow down your home loan choices. You'll also be gaining an education about the home loan industry and the types of loans available because Mortgage Choice brokers make sure to put your best interests first. The proof of this attitude of information can be seen in the 90% rating Mortgage Choice consistently scores in service satisfaction, repeat and referral business.

You can also benefit from the Loan Qualifier Software which Mortgage Choice uses to search available home loans and match your situation, your requirements and your goals to the right loan.

Mortgage Choice Brokers look after their clients throughout the loan application process, not just with the paperwork. They are with their clients right up to the settlement of the loan application with your lender, but their commitment doesn't end there. You can come back to Mortgage Choice if you have any questions about your loan in the future.

Which lenders do Mortgage Choice work with?

  • Adelaide Bank
  • AMP
  • ANZ
  • Bank of Melbourne
  • BankSA
  • Bankwest
  • Better Choice Home Loans
  • bluegum home loans
  • Citibank
  • Commonwealth Bank
  • CUA
  • Gateway CU
  • Heritage Bank
  • NAB
  • ING DIRECT
  • La Trobe Financial
  • Liberty Financial
  • Macquarie Bank
  • Mortgage Choice
  • MyState
  • Newcastle Permanent
  • Pepper
  • St.George
  • Suncorp Bank
  • Westpac

How reliable is Mortgage Choice?

Whenever you deal through a third party there is the risk that details will be misunderstood, information will be lost or confidentiality will be compromised. However, when you work with Mortgage Choice you are benefiting from their commitment to high levels of customer service, their transparent business practices and a range of customer protection initiatives, including:

  • A customer charter

    This document discloses the service standards which must be upheld by all Mortgage Choice staff, as well as detailing the commissions paid, how those commissions are calculated, and privacy and complaint procedures.

  • Finance broking agreement

    When you choose to work with Mortgage choice you are informed of important factors which could influence the advice provided by your broker.

  • Disclosure

    Mortgage Choice ensures that their brokers provide a suitable home loan from their panel of lenders and ensures you don't pay excessive non-financial incentives.

  • Professional development program

    Lenders on the Mortgage Choice panel periodically make funds available to allow Mortgage Choice brokers to undergo professional development and further their knowledge and training. All records of these funds and programs are transparent and can be easily viewed in your decision making process.

Belinda Williamson: Mortgage Choice


About Mortgage Choice

Mortgage Choice Limited was established in 1992 with the aim of simplifying the home loan process, providing borrowers with fair and accessible offers. And since its establishment, off the back of these principles, Mortgage Choice has grown to be one of Australia's largest independent mortgage brokers.

While their main focus is still to provide quality home loans and help all types of borrowers find their own tailored, unique loan offers, the broker is not just about residential mortgages. They also help source personal and commercial loans, as well as providing general insurances and deposit bonds.

For their efforts, Mortgage Choice has received more than 21 major awards in just ten years. From 2004 to 2012 Mortgage Choice was awarded the 2005 Australian Mortgage Awards Best Branding award, from the Adviser magazine's Top 25 Brokerages list (ranking number one for the past three years) and won the Major Brokerage of the Year award in 2011, 2012 and 2013 - just to name a few accolades.

Charity work

It's important to know that the companies you deal with are not only practicing responsible business, but are also helping out the community that helps them. To give you an idea of Mortgage Choice's company's policy regarding their intention to provide genuine assistance for all people, it is important to mention that Mortgage Choice have a history of corporate sponsorship for Ronald McDonald House Charities (RMHC), one of the most renowned non-profit organisations in Australia.

Starting from July 2011, Mortgage Choice has helped the charity by donating a portion from the commissions they receive on every mortgage they settle. Additionally, Mortgage Choice franchises have also provided local assistance to RMHC, raising thousands of dollars for assisting with many of the worthy causes supported by the charity, as well as various other organisations such as the New South Wales Cancer Council.

Why choose Mortgage Choice?

While a Mortgage Choice broker recognises the responsibility in properly educating clients regarding the newest developments in the world of finance, and guiding them through the process of making the best decisions for the future, there are many other aspects that make Mortgage Choice one of the top brokers in the market:

  • The company has a unique policy that pays their franchises the same commissions regardless of the lender and home loan offer that clients may choose.
  • Mortgage Choice has served more than 300,000 borrowers over the past 20 years.
  • They provide more choices for their potential customers with a lender panel consisting of more than 20 of the best banks and lending firms on the market.
  • The company also uses some of the most advanced software applications in order to ensure that their customers receive the best possible offers, tailored specifically with their goals and needs in mind.
  • Mortgage Choice brokers also undergo professional development and training processes to enrich their knowledge and provide better customer care.

The company has a completely transparent process. Mortgage Choice's customer charter gives borrowers access to all information regarding staff commissions, service standards and privacy and complaint procedures. Basically, it is clear that the company has nothing to hide.

The comprehensive list of lenders presented here testifies the work that Mortgage Choice specialists have put into the selection of some of the finest, most professional banks and lenders on the Australian market. With the wide range of options at your disposal, with the help and support offered by Mortgage Choice, you will be hard pressed not to find the home loan that's right for you.

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