What you need to know about the Woolworths Rewards program

The Woolworths Rewards program gives you a way to earn points per $1 spent at Woolworths supermarkets, as well as at BWS, Big W and participating Caltex Woolworths fuel outlets. You can then choose to redeem your points for cash off your shop at Woolworths, save them up for Christmas or convert them to Qantas Points.

Use this guide to learn more about Woolworths Rewards, including how to join, how to earn points and the different rewards you can choose from.

How to join Woolworths Rewards

There is no cost to join Woolworths Rewards and you can sign up through the website in a few minutes by following these steps:

1. Provide your name, email address, phone number, date of birth and a password for the Woolworths Rewards Website.
2. Provide a mailing address for your Woolworths Rewards card.
3. Confirm your details and click on "Join Woolworths Rewards".

After that, you'll be emailed confirmation of your membership. You can then print out a temporary membership card if you want to start earning points straight away. Your actual card will arrive within seven days.

Alternatively, you can also apply to join Woolworths Rewards in a participating store. When you do this, you'll get a temporary, cardboard membership card that you can scan to earn points. You'll then need to complete your account activation online by following the steps above.

Earning Woolworths Rewards points

There are three ways you can earn points for your spending at Woolworths supermarkets, BWS, Big W or at participating Caltex Woolworths fuel outlets:

• Shopping in person. Swipe your Woolworths Rewards membership card at the register before you pay and you'll earn 1 point per $1 spent. Note that if you forget to swipe your card at the checkout, you won’t be able to earn rewards for that purchase.
• Shopping with your phone. You can also earn points by scanning a digital version of your membership card via the Woolworths app. You’ll just need to download the app to your smart phone or device and add your membership card information under the "More" section. Once these details are saved, you just need to click "show barcode" when holding your phone up to the register.
• Shopping online. If you buy your groceries through Woolworths Online, you’ll be asked to fill in your Woolworths Rewards details as part of the payment process.

What purchases don't earn points?

You can only earn Woolworths Rewards points on "eligible purchases", which include most everyday items you'll buy at Woolworths or another partner. Purchases that are not eligible to earn points include smoking products, gift cards, mobile recharge, Woolworths Mobile, travel cards and tickets, delivery charges, internet cafes, Woolworths flowers, Carpet Care, lottery products and purchases made using Caltex Starcard.

Using a Woolworths credit card

Woolworths also offers two credit cards that earn reward points for your everyday spending and double as your Woolworths Rewards membership card. We've highlighted the key details for each card below:

• Woolworths Everyday Platinum. This credit card offers 3 points per $1 spent on Woolworths brand products, 2 points per $1 spent at participating Woolworths Groups stores and 1 point per $1 spent elsewhere. These points are then converted to a shopping card that you can use across participating Woolworths group stores.
• Woolworths Qantas Platinum. This card earns 1 Qantas Point per $1 spent up to $2,500 per statement period, then 0.5 points per $1 spent for the rest of that statement period. It also includes complimentary travel insurance and exclusive platinum card offers.

Using Woolworths Rewards points

You have three options for using the points you earn through this supermarket loyalty program:

• Save at the checkout. You’ll automatically save $10 on your next eligible shop at Woolworths or BWS when your balance reaches 2,000 points. Note that you won't be able to get money off your shop through Woolworths Rewards when shopping at Big W or Caltex Woolworths fuel outlets.
• Stock up your points. If you don’t want to redeem rewards each time you reach 2,000 points, you can opt to save your points for events such as Christmas or birthdays when you know you’ll be spending more.
• Convert to Qantas Points. You can convert your Woolworths Rewards to Qantas Points, with 2,000 Woolworths Rewards points equalling 1,000 Qantas Points. This is an earn rate of 0.5 Qantas Points per $1 spent. Every 2,000 Woolworths Rewards points you earn will be automatically converted to Qantas Points and should appear in your frequent flyer account within 24 hours.

How many Qantas Points can I earn at Woolworths?

Woolworths Rewards could help you get extra value from your spending at Woolworths, BWS, Big W and Caltex Woolworths fuel outlets. The range of Woolworths credit cards also offer additional value and rewards, but remember to weigh up the costs of these cards and compare a range of options so that you can find the right fit for your spending habits and needs.

Frequently asked questions

Want to know more about Woolworths Rewards? Below, we've included answers to some common questions. If you have another question, check out our complete guide to Woolworths Rewards FAQs or leave a comment below.

• How can I get my Woolworths Rewards membership details on a Woolworths credit card?

  If you're already a Woolworths Rewards member, you'll be asked for your membership details when you apply for a Woolworths credit card. If you're not an existing Woolworths Rewards member, you'll automatically be signed up for the program when you apply for a Woolworths credit card.

  You can check your Woolworths Rewards points balance by logging into woolworthsrewards.com.au using your membership number and password. You can then select "My Account" to view your points. If you want to see how many Qantas Points you have, you’ll need to login to your Qantas Frequent Flyer account.

• How do I convert my Woolworths Rewards into Qantas Points?

  If you want to convert your Woolworths Rewards into Qantas Points, you’ll need to follow these instructions:

  • Login to your Woolworths Rewards account.
  • Select "My Account".
  • Select "Redemption Settings" and follow the prompts to choose "Qantas Points".

• How do I order a new card?

  You can register for a new Woolworths Rewards card via the Woolworths Rewards website. It can take up 10 working days for your new card to arrive.

• How do I change the address on my Woolworths Rewards account?

  You can change your address by logging in to your Woolworths Rewards account and going through the following steps:

  Go to:

  1. My Account
  2. My details
  3. Mailing address

• How do I link my Qantas Frequent Flyer membership to my Woolworths Rewards card?

  You can link your frequent flyer account with your Woolworths Rewards account in two ways:

  Online

  Log in online at woolworthsrewards.com.au, select "My Account" in the top right corner and then "Cards and accounts". Navigate to "Link your Qantas Frequent Flyer membership". Make sure to have your Qantas Frequent Flyer membership number handy.

  Over the phone

  Contact Woolworths Rewards on 1300 10 1234 and select option "1". Again, make sure to have your Qantas Frequent Flyer account details on hand before you make the call.

• Can I order an additional card for my partner or family member?

  Yes, you can by following these instructions:

  • Login to your Woolworths Rewards online account
  • Select "My Account", then"‘Cards and accounts"
  • Scroll down to ‘order a new card’
  • Select ‘Additional card’ with your rewards card number from the list

  Once you’ve done this, you should receive an additional card and keytag with the same barcode as your existing card so that all of your points and rewards go into the one account.

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