Guide to the Air New Zealand Airpoints frequent flyer program
Fly further and save when you earn miles with the Air New Zealand Airpoints frequent flyer program.
Airpoints is Air New Zealand’s frequent flyer program. It allows members to pick up Airpoints Dollars when they fly with Air New Zealand or with one of its 30+ Star Alliance airline partners, book accommodation, car rental and more. Once you’ve racked up enough Airpoints Dollars, you can use them to redeem flight rewards, upgrades and other travel perks. Plus, the more Airpoints you earn, the quicker you’ll climb the tiers and the more perks you can expect.
Whether you want to know the best ways to earn and spend your points or how to ascend the tier levels, our guide will help you get the most out of the Air New Zealand Airpoints frequent flyer program.
How to join
You can join Air New Zealand’s frequent flyer program for free online. You’ll just need to complete and submit the form on the airline’s website. The application should only take a few minutes, but you’ll need to include some personal information including your contact details and some info to verify your identity.
How to earn Airpoints Dollars
Air New Zealand flights
You can earn Airpoints Dollars and Status Points every time you fly with Air New Zealand.
The number of Airpoints Dollars and Status Points you could earn will depend on where you’re travelling to and the cabin class you choose. For example, if you fly from Sydney to LA in Economy Flexi, you could earn between 69.50 and 104 Airpoints Dollars and between 102 and 161 Status Points. If you booked the same flight in business class, you’d earn between 312.10 and 447 Airpoints Dollars plus 299 to 449 Status Points. You can use the Airpoints calculator on the Air New Zealand website to discover how rewarding your next flight could be.
Flights with partner airlines
You can also earn Airpoints when you fly with any of Air New Zealand’s 30+ airline partners. This includes Virgin Australia, Etihad Airways, Cathay Pacific and Star Alliance partners such as Air Canada, Thai Airways, Singapore Airlines and more. You should note that although you’ll earn Airpoints Dollars, you may be unable to earn Status Points with some partner airlines.
You can compare the full list of airline partners below:
Star Alliance members
All Nippon Airways
LOT Polish Airlines
South African Airways
TAP Air Portugal
Thai Airways International
Air Tahiti Nui
Points from eligible travel should appear in your account within 72 hours of each completed flight.
How to claim missing Airpoints Dollars?
If you forgot to include your Airpoints membership number when you booked your flight, you will need to fill out the “claim missing Airpoints Dollars” form within six months after your travel.
If you have an American Express, ANZ, NAB or Westpac rewards credit card, you can exchange your points for Air New Zealand Airpoints Dollars. You can compare the different exchange rates below:
|American Express Membership Rewards|
|ANZ Business One Rewards Options|
|NAB Rewards & NAB Rewards Business|
Compare rewards credit cards that can transfer to Airpoints
If you’re earning Airpoints on flights, you may as well earn them on hotels too!
You can collect 1 Airpoints Dollar for every $75 you spend with Expedia. You can also earn Airpoints with over 10,000 partner hotels around the world, with rates starting from 1 Airpoints Dollar per NZD$12 spent. Some of the partner hotels include Hilton, Langham Hotels & Resorts, AccorHotels, InterContinental Hotels and the Pacific Resort Hotel Group.
Whether you’re going on a road trip or your car’s in the shop, you can earn three Airpoints Dollars per rental day when you rent a vehicle with partners including Budget Rent a Car, Apex Car Rentals and Avis.
JR/Duty Free shopping
You can earn Airpoints Dollars when you purchase duty free products on arrival and departures from Wellington and Christchurch. You’ll earn 1 Airpoints Dollar for every NZD$50 you spend at JR/Duty Free when you present your Airpoints card at the checkout. Please note that you can’t earn points on tobacco products.
Status Points and frequent flyer tiers
You’ll earn Status Points on eligible Air New Zealand and partnered airline flights.
The Status Points you earn will allow you to move up to the Silver, Gold and Elite tiers and take advantage of exclusive benefits including lounge access, upgrades, extra baggage allowances and more. You can compare how many Status Points you’ll need to reach each tier and the perks you can expect below.
How to climb the Status tiers
You’ll need to earn the following Status Points in a 12-month period to reach or maintain your Status tier.
|Tier||Status Points required to reach the tier||Other terms and conditions||Status Points required to retain tier status|
|Silver||450||At least half of the Status Points must be earned on Air New Zealand-operated flights, qualifying-partner airline flights or Star Alliance flights.||405|
|Gold||900||At least half on Air New Zealand-operated flights, qualifying-partner airline flights or Star Alliance flights.||810|
|Elite||1,500||At least 900 on Air New Zealand-operated flights or qualifying-partner airline flights||1,350|
What perks can I ask from each tier?
Spending Airpoints Dollars
From flight rewards to upgrades, here are some of the travel perks you can redeem with your Airpoints Dollars.
- Air New Zealand flights. You can spend your Airpoints Dollars on available seats on any Air New Zealand flight. One Airpoints Dollar is equal to one Australian dollar and you can redeem your points for flights by booking online, over the phone or via a travel agent.
- Partner flights. You can also use your Airpoints Dollars for a range of flights with Star Alliance partners and other partner airlines including Virgin Australia, Etihad and Jet Airways. With partner airlines, just make sure to quote your Airpoints membership number and that the flight number begins with NZ.
- Companion tickets. If you’ve already purchased a Business Premier, Premium Economy, Economy Flexi, Flexi Works or Flexi Works Deluxe, you can purchase a discounted ticket with your Airpoints Dollars for a travel companion.
- Onboard purchases. You can use your Airpoints Dollars to purchase food and beverages, merchandise, movie upgrades and more once onboard. Just sign into your Air New Zealand account to compare your rewards options.
If you’ve already booked an Air New Zealand flight, you can request to use your Airpoints Dollars to pay for an upgrade to a higher cabin class.
You can also use your Airpoints Dollars to pay for a Koru membership. If you haven’t ascended the Status tiers, a Koru membership can be a good way to travel in style. The benefits range from lounge access to priority check-in and boarding. You can compare the different points below:
|Membership type||Joining fee||One year||Two years||Five years|
|Corporate (10+ members)||$155||$570||$1,005||N/A|
|Partner renewal membership||N/A||$420||$735||N/A|
The prices are the same in Airpoints Dollars and New Zealand dollars.
You can use your Airpoints Dollars to book a car rental with Avis, Budget and Apex. You also won’t be charged any booking fees when you use your points.
How does Air New Zealand Airpoints compare to other frequent flyer programs?
Air New Zealand’s Airpoints frequent flyer program offers a number of benefits and rewards, but how does it fare against other schemes? To give you an idea, we’ve compared the benefits you can expect when you reach Silver status with Airpoints, with Qantas Frequent Flyer and with Velocity Frequent Flyer.
|Feature||Air New Zealand Points||Qantas Frequent Flyer||Velocity Frequent Flyer|
|Bonus points on flight bookings||No||50% more Qantas Points||50%|
|Priority reservation waitlist||Yes||Yes||Yes|
|Priority phone service||No||Yes||Yes|
|Complimentary flight upgrade||Once per year||No (although you do get priority over lower members for upgrade requests)||No|
|Lounge access||Yes, two single-use passes per year||Yes, one single-visit Qantas Club lounge pass each year||Yes, two single entry passes for the Virgin Australia lounge each year|
|Extra baggage allowance||No||Yes||Yes|
|Alliance membership||Yes, Star Alliance||Yes, oneworld||No (although it has its own airline partners)|
Although Air New Zealand Airpoints offers a number of perks, its Silver status tier doesn’t pack as many perks as Qantas or Velocity. However, it does have a longer expiry than the other two, so it could be better if you like to save up your points over time.
Pictures: Air New Zealand and ShutterstockBack to top
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