Key takeaways
- Koru is Air New Zealand's loyalty program, which uses Airpoints as its currency.
- Convert points from eligible Australian Amex ANZ NAB or Westpac cards.
- Airis worth AUD$1 and expires after four years; use them for flights or upgrades.
Koru is Air New Zealand's frequent flyer program. It allows members to earn Airpoints when they fly with Air New Zealand or with one of the 25 Star Alliance member airlines. (The entire scheme was known as Airpoints before switching to Koru in April 2026.)
Once you've racked up enough Airpoints, you can use them to:
- Redeem flight rewards with Air New Zealand and its partners
- Upgrade your cabin class
- Rent cars with certain brands
"While you can't earn Airpoints directly on an Australian credit card, some will let you transfer points into the scheme - worth considering if you fly to New Zealand regularly."
How do you become Koru member?
It's free to join the Koru program. You just need to complete and submit the form online at the Air New Zealand website. It only takes a few minutes and you'll need to provide some personal information including your full name, date of birth, country of residence, address, email address and phone number.
How you can earn Airpoints
You can earn Airpoints and Status Points every time you fly with Air New Zealand. The number of Airpoints and Status Points you could earn will depend on where you're travelling to and the cabin class you choose.
For example, if you fly from Sydney to LA in Economy Flexi, you could earn between 69.50 and 104 Airpoints and between 102 and 161 Status Points. If you booked the same flight in business class, you'd earn between 312.10 and 447 Airpoints plus 299 to 449 Status Points.
Use the Airpoints calculator on the Air New Zealand website to discover how rewarding your next flight could be.
Flights with partner airlines
You can also earn Airpoints when you fly with any of Air New Zealand's 30+ airline partners in the Star Alliance. While you'll earn Airpoints, you may be unable to earn Status Points with some partner airlines. Airpoints from partner airline flights can take longer to show in your account — Air New Zealand recommends waiting three to four weeks before submitting a missing Airpoints claim.
You can see the full list of airline partners below:
- AEGEAN
- Air Canada
- Air China
- Air India
- ANA
- Asiana Airlines
- Austrian
- Avianca
- Brussels Airlines
- Copa Airlines
- Croatia Airlines
- EGYPTAIR
- Ethiopian Airlines
- EVA Air
- LOT Polish Airlines
- Lufthansa
- Scandinavian Airlines
- Shenzhen Airlines
- Singapore Airlines
- South African Airways
- Swiss International Air Lines
- TAP Air Portugal
- Thai Airways International
- Turkish Airlines
- United Airlines
Credit cards
Credit card sign-up bonuses are an easy way to earn a large amount of frequent flyer points, especially when you're just starting your frequent flyer journey.
While there aren't any credit cards with which you can earn Airpoints directly, if you have an American Express, ANZ, NAB or Westpac rewards credit card, you can exchange your points for Air New Zealand Airpoints. You can compare the different exchange rates below:
| Partner | Exchange rate |
|---|---|
| American Express Membership Rewards |
|
| ANZ Rewards |
|
| ANZ Business One Rewards Options |
|
| NAB Rewards & NAB Rewards Business |
|
| Westpac Altitude |
|
Compare rewards credit cards that can transfer to Airpoints
Compare other products
We currently don't have that product, but here are others to consider:
How we picked theseHotels and holidays
If you're earning Airpoints on flights, you may as well earn them on hotels too. Earn Airpoints with over 10,000 partner hotel properties when you book via Air New Zealand. Partner chains include Accor, Marriot and Quest.
How much are Airpoints worth?
Air New Zealand says 1 Airpoint is worth the equivalent of AUD$1.
How many Airpoints do I need for a free flight?
Because Airpoints are worth $1, working out how many Airpoints you need for a free flight is as simple as looking up the cost of a flight.
What are the other ways can you spend your Airpoints?
- Partner flights. You can also use your Airpoints for a range of flights with Star Alliance partners and other partner airlines including Etihad Airways. With partner airlines, just make sure to quote your Airpoints membership number and that the flight number begins with NZ.
- Companion tickets. If you've already purchased a Business Premier, Premium Economy, Economy Flexi, Flexi Works or Flexi Works Deluxe, you can purchase a discounted ticket with your Airpoints for a travel companion.
- Onboard purchases. You can use your Airpoints to purchase food and beverages, merchandise, movie upgrades and more once onboard. Just sign into your Air New Zealand account to compare your rewards options.
- Car rental. You can use your Airpoints to book a car rental with Avis, Budget and Apex. Booking service fees may apply if you book through the Air New Zealand contact centre.
Can you use Airpoints to upgrade to business class?
Yes, you can. However, you'll need Elite Status to do so. Elite members can upgrade from one class to the next using Airpoints at a fixed rate.
Yes, you can — upgrade options and eligibility depend on your Koru status tier. Members with Koru Platinum and Koru Black status can request upgrades using Airpoints, while Koru Gold and Koru Silver members have different upgrade options and conditions.
How do Airpoints' status credits and status tiers work?
You'll earn Status Points on eligible Air New Zealand and partnered airline flights.
The Status Points you earn will allow you to move up to the Silver, Gold and Elite tiers and take advantage of exclusive benefits including lounge access, upgrades, extra baggage allowances and more.
Can you transfer Airpoints?
You can share Airpoints with friends and family through Shairpoints. You can gift Airpoints to others if they live at the same address by adding them to your Gifts Register.
Frequently asked questions
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We have recently returned from a RWT Business Class, flying with Singapore Airlines, Swiss Airlines, Lufthansa & Air New Zealand. As we are members of Air New Zealand points program, can we send the boarding passes for the trip to Air New Zealand. Thank You.
Hi Marian & Stewart,
Thanks for your question.
If you wish to claim your missing points, you will need sign in your account Air New Zealand account and complete a claim missing Airpoints form. Claims for missing Airpoints Dollars from flights may only be claimed once travel is completed, and must be claimed within six months of your original flight.
Cheers,
May
Hi, I have just flown with air New Zealand from Melbourne to San Francisco via Auckland return and I was very impressed with your airline / service / and hospitality, I would like to become some sort of member and get frequent flyer points as the next time we fly to the USA or elsewhere hopefully we’ll be flying Air New Zealand and thank-you for a great service. Regards Kerry – Melbourne Australia.
Hi Kerry,
Thanks for your comment.
Just to confirm, though, you have come through to finder.com.au, not Air New Zealand.
However, you can sign up to the Air New Zealand Airpoints frequent flyer program online via the Air New Zealand website. You’ll just need to fill in a registration form and include some personal information and contact details to sign up.
Cheers,
Sally
My son is an Air NZ Frequent Flyer member. He flew Auck-London recently but did not enter his membership number on booking. He has his boarding pass with seat numbers but not the 13 digit booking number – can he still claim for the points and if so, how?
Hi Kathleen,
Thanks for your question.
If your son needs to claim missing miles from a previous flight, he’ll need to sign in to his Air New Zealand account, select “My bookings”, then “Claim missing Airpoints” and fill out the form. He’ll need to provide his flight details including his ticket number, booking class, seat number and booking number.
If your son doesn’t have the booking number, he might be able to find it in any confirmation emails regarding the flight. Otherwise, he might need to get in contact with Air New Zealand directly to confirm the booking number.
I hope this has helped.
Cheers,
Sally
Hi Sally,
Thanks for that – that is what we have done so far.
Who do we contact in AirNZ and what is their phone number.
Thanks
Kathleen
Hi Kathleen,
Thanks for getting back in touch.
You can get in touch with the Airpoints Customer Service team on 1800 803 298.
Cheers,
Sally
I am an Air NZ Star Alliance Member and will shortly be booking a flight on Air Canada Vancouver return. Could you please advise if Air Canada is in the Star Alliance, as I cannot see where I would have to check to find out?
Hi Judith,
Thanks for your question.
Yes, Air Canada does belong to the Star Alliance.
Please check our Star Alliance guide to see a full list of the airlines that belong to the Star Alliance.
I hope this has helped.
Cheers,
Sally
I have taken membership of both Air NZ air points and Krisflyer of Singapore airlines. I have booked a flight of Singapore airlines. Do I get points in both airlines or one. If one, I want to get points in Air NZ, how do I get it?
Hi Pallab,
Thanks for your question.
As Air New Zealand and Singapore Airlines are partners, you can earn and redeem rewards points with either of the airlines when flying with Singapore Airlines. If you belong to both frequent flyer programs, you’ll just need to quote the relevant frequent flyer number to earn points.
If you’ve already booked the flight, you might need to complete and submit a retroactive miles form after you’ve taken the flight to earn the points. If you want the points to go to your Air New Zealand frequent flyer account, you’ll need to follow these instructions:
– Sign in to your Air New Zealand account
– Select My Bookings in the top right of the page
– On the My Bookings page, select Claim missing Airpoints
– Enter the required details into the form
Please note that you’ll need to provide your ticket number, boarding pass and booking pass.
I hope this has helped.
Cheers,
Sally