Guide to the Air New Zealand Airpoints frequent flyer program

Airpoints is Air New Zealand’s frequent flyer program. It allows members to pick up Airpoints Dollars when they fly with Air New Zealand or with one of its 30+ Star Alliance airline partners, book accommodation, car rental and more. Once you’ve racked up enough Airpoints Dollars, you can use them to redeem flight rewards, upgrades and other travel perks. Plus, the more Airpoints you earn, the quicker you’ll climb the tiers and the more perks you can expect.

Whether you want to know the best ways to earn and spend your points or how to ascend the tier levels, our guide will help you get the most out of the Air New Zealand Airpoints frequent flyer program.

How to join

You can join Air New Zealand’s frequent flyer program for free online. You’ll just need to complete and submit the form on the airline’s website. The application should only take a few minutes, but you’ll need to include some personal information including your contact details and some info to verify your identity.

How to earn Airpoints Dollars

Flights

Air New Zealand flights

You can earn Airpoints Dollars and Status Points every time you fly with Air New Zealand.

The number of Airpoints Dollars and Status Points you could earn will depend on where you’re travelling to and the cabin class you choose. For example, if you fly from Sydney to LA in Economy Flexi, you could earn between 69.50 and 104 Airpoints Dollars and between 102 and 161 Status Points. If you booked the same flight in business class, you’d earn between 312.10 and 447 Airpoints Dollars plus 299 to 449 Status Points. You can use the Airpoints calculator on the Air New Zealand website to discover how rewarding your next flight could be.

Flights with partner airlines

You can also earn Airpoints when you fly with any of Air New Zealand’s 30+ airline partners. This includes Virgin Australia, Etihad Airways, Cathay Pacific and Star Alliance partners such as Air Canada, Thai Airways, Singapore Airlines and more. You should note that although you’ll earn Airpoints Dollars, you may be unable to earn Status Points with some partner airlines.

You can compare the full list of airline partners below:

Star Alliance members

Air Canada
Adria Airways
Aegean Airlines
Air China
Air India
All Nippon Airways
Asiana Airlines
Austrian Airlines
Avianca
Avianca Brasil
Brussels Airlines
Copa Airlines
Croatia Airlines
EgyptAir
Ethiopian Airlines
EVA Air
LOT Polish Airlines
Lufthansa
Scandinavian Airlines
Shenzhen Airlines
Singapore Airlines
South African Airways
Swiss International
TAP Air Portugal
Thai Airways International
Turkish Airlines
United

Co-operation partners

Aerolíneas Argentinas
Aircalin
Air Rarotonga
Air Tahiti Nui
Air Vanuatu
Cathay Pacific

Etihad Airways
Fiji Airways
Jet Airways
Silk Air
Virgin Atlantic
Virgin Australia

Points from eligible travel should appear in your account within 72 hours of each completed flight.

How to claim missing Airpoints Dollars?

If you forgot to include your Airpoints membership number when you booked your flight, you will need to fill out the “claim missing Airpoints Dollars” form within six months after your travel.

Credit cards

If you have an American Express, ANZ, NAB or Westpac rewards credit card, you can exchange your points for Air New Zealand Airpoints Dollars. You can compare the different exchange rates below:

Partner Exchange rate
American Express Membership Rewards
  • 100 Membership Rewards = 1 Airpoints Dollar
  • 200 David Jones American Express Points = 1 Airpoints Dollar
ANZ Rewards
  • 3,000 ANZ Rewards = 15 Airpoints Dollars
  • Minimum initial transfer of 3,000 and additional multiples of 1,500
ANZ Business One Rewards Options
  • 200 rewards = 1 Airpoints Dollar
NAB Rewards & NAB Rewards Business
  • 200 NAB Rewards = 1 Airpoints Dollar
Westpac Altitude
  • 180 Altitude Rewards points = 1 Airpoints Dollar

Compare rewards credit cards that can transfer to Airpoints

Rates last updated August 18th, 2018
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
American Express Platinum Edge Credit Card
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$195 p.a.
Receive a yearly $200 Travel Credit and complimentary domestic and international travel insurance, plus 0% p.a. for 12 months on balance transfers.
American Express Essential Credit Card
14.99% p.a.
0% p.a. for 12 months with 3% balance transfer fee
$0 p.a.
Get Smartphone Screen Insurance of up to $500 when you pay for your phone or contract with this card. Plus, a $0 annual fee for life.
American Express Westpac Altitude Platinum Bundle
20.24% p.a.
$0 p.a. annual fee for the first year ($199 p.a. thereafter)
$0 first year annual fee & up to 75,000 bonus Altitude Pts when you meet T&C with this Visa (issued by Westpac) & Amex (issued & serviced by Amex).
American Express Platinum Card
$1,450 p.a.
Annual $450 Platinum Travel Credit, up to 120,000 bonus Membership Rewards points and access to more than 1,200 VIP lounges worldwide.
David Jones American Express
20.74% p.a.
$99 p.a.
Not just for David Jones shoppers, receive 40,000 bonus Membership Rewards points or 30,000 Qantas Points. Plus, uncapped points potential.
American Express Gold Business Card
$169 p.a.
Take advantage of a no pre-set spending limit, data that feeds to MYOB and up to 51 days interest-free on purchases.
American Express Platinum Business Card
$1,750 p.a.
Enjoy 120,000 bonus points, a platinum concierge, complimentary lounge access, worldwide travel insurance and luxury hotel benefits.
American Express Business Explorer Credit Card
16.99% p.a.
$395 p.a.
Earn 60,000 bonus points when you meet the spend criteria. Plus, 2 yearly entries to the American Express Lounge at Sydney International Airport.

Compare up to 4 providers

Rates last updated August 18th, 2018
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
ANZ Rewards Travel Adventures card
20.24% p.a.
$225 p.a.
Receive 40,000 bonus Velocity Points, 2 yearly Virgin Australia lounge passes, plus enjoy $0 overseas purchase transaction fees.
ANZ Rewards Credit Card
18.79% p.a.
$80 p.a.
Earn uncapped Reward Points and get 25,000 bonus points when you make an eligible purchase in the first 3 months from approval.
ANZ Rewards Platinum
18.79% p.a.
$95 p.a.
Receive 65,000 bonus Reward Points and $50 back onto your card after your first eligible purchase in 3 months, plus up to 1.5 points per $1 spent.

Compare up to 4 providers

Rates last updated August 18th, 2018
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
NAB Rewards Classic Card
19.99% p.a.
0% p.a. for 6 months with 2% balance transfer fee
$95 p.a.
Get 30,000 bonus points when you meet the spend requirement, 0.75 NAB Rewards Points per $1 spent and a 0% p.a. balance transfer offer.
NAB Rewards Platinum Card
19.99% p.a.
0% p.a. for 6 months with 2% balance transfer fee
$195 p.a.
Collect 60,000 bonus points when you spend $2,500 within 60 days of account opening. Plus, receive complimentary travel and purchase insurances.
NAB Rewards Business Signature Card
18.50% p.a.
$175 p.a.
Earn 100,000 bonus points when you spend $5,000 on everyday business purchases in the first 60 days of account opening.
NAB Rewards Signature Card
19.99% p.a.
0% p.a. for 6 months with 2% balance transfer fee
$295 p.a.
Receive 90,000 bonus NAB Rewards points, worth over $450 in gift cards or 45,000 Velocity points when you meet the spend requirement.

Compare up to 4 providers

Rates last updated August 18th, 2018
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
American Express Westpac Altitude Platinum Bundle - Qantas
20.24% p.a.
$50 p.a. annual fee for the first year ($249 p.a. thereafter)
Up to 75,000 bonus Qantas Points when you meet the criteria with this dual Visa (issued & serviced by Westpac) & Amex (issued & serviced by Amex).
American Express Westpac Altitude Platinum Bundle
20.24% p.a.
$0 p.a. annual fee for the first year ($199 p.a. thereafter)
$0 first year annual fee & up to 75,000 bonus Altitude Pts when you meet T&C with this Visa (issued by Westpac) & Amex (issued & serviced by Amex).
Westpac Altitude Platinum Card
20.24% p.a.
$0 p.a. annual fee for the first year ($150 p.a. thereafter)
Earn 60,000 bonus Altitude Points when you spend $3,000 within 90 days of card approval. Plus, a $0 first year annual fee.
Westpac Altitude Black
20.24% p.a.
$250 p.a.
Earn 80,000 bonus Altitude Points when you spend $3,000 on eligible purchases. Plus, 2 yearly Priority Pass lounge invitations.
American Express Westpac Altitude Black Bundle - Qantas
20.24% p.a.
$300 p.a. annual fee for the first year ($499 p.a. thereafter)
Score up to 120,000 bonus Qantas Points when you meet the T&C with Mastercard (issued by Westpac) & Amex (issued & serviced by Amex).
American Express Westpac Altitude Black Bundle
20.24% p.a.
$250 p.a. annual fee for the first year ($449 p.a. thereafter)
Earn up to 120,000 bonus Altitude Points when you meet the T&C with Mastercard (issued by Westpac) & Amex (issued & serviced by Amex).
Westpac Altitude Black - Qantas
20.24% p.a.
$250 p.a.
Earn 80,000 bonus Qantas Points when you spend $3,000 on eligible purchases. Plus, 2 yearly Qantas Club lounge invitations.

Compare up to 4 providers

Hotels

If you’re earning Airpoints on flights, you may as well earn them on hotels too!

You can collect 1 Airpoints Dollar for every $75 you spend with Expedia. You can also earn Airpoints with over 10,000 partner hotels around the world, with rates starting from 1 Airpoints Dollar per NZD$12 spent. Some of the partner hotels include Hilton, Langham Hotels & Resorts, AccorHotels, InterContinental Hotels and the Pacific Resort Hotel Group.

Car rental

Whether you’re going on a road trip or your car’s in the shop, you can earn three Airpoints Dollars per rental day when you rent a vehicle with partners including Budget Rent a Car, Apex Car Rentals and Avis.

JR/Duty Free shopping

You can earn Airpoints Dollars when you purchase duty free products on arrival and departures from Wellington and Christchurch. You’ll earn 1 Airpoints Dollar for every NZD$50 you spend at JR/Duty Free when you present your Airpoints card at the checkout. Please note that you can’t earn points on tobacco products.

Status Points and frequent flyer tiers

You’ll earn Status Points on eligible Air New Zealand and partnered airline flights.

The Status Points you earn will allow you to move up to the Silver, Gold and Elite tiers and take advantage of exclusive benefits including lounge access, upgrades, extra baggage allowances and more. You can compare how many Status Points you’ll need to reach each tier and the perks you can expect below.

How to climb the Status tiers

You’ll need to earn the following Status Points in a 12-month period to reach or maintain your Status tier.

Tier Status Points required to reach the tier Other terms and conditions Status Points required to retain tier status
Silver 450 At least half of the Status Points must be earned on Air New Zealand-operated flights, qualifying-partner airline flights or Star Alliance flights. 405
Gold 900 At least half on Air New Zealand-operated flights, qualifying-partner airline flights or Star Alliance flights. 810
Elite 1,500 At least 900 on Air New Zealand-operated flights or qualifying-partner airline flights 1,350

What perks can I ask from each tier?

Tier Benefits
Silver
  • Two complimentary single-use Air New Zealand lounge passes per membership year, which can be used when departing on an Air New Zealand ticketed and operated flight
  • One recognition upgrade per year (valid for one year and can be used to upgrade one cabin class for one flight sector, for example to upgrade from premium economy to business premier)
  • 10% OneUp Upgrades upweighting, which means your bid for an upgrade will be upweighted by 10%
  • You can also take advantage of priority waitlisting and priority airport standby
  • Discounted business class fares are available in limited quantities to Silver members
Gold
  • Full access to Air New Zealand lounges, Star Alliance and partner-airline lounges prior to departure on Air New Zealand and Star Alliance ticketed flights
  • Complimentary frequent flyer seating, which is located towards the front of the cabin on most Air New Zealand flights
  • Two recognition upgrades per year (valid for one year and to be used to upgrade one cabin class for one flight sector)
  • 30% OneUp Upgrades upweighting, which means your bid for an upgrade will be upweighted by 30%
  • One extra carry-on bag and one extra checked bag
  • Priority check-in, baggage claim and boarding on all Air New Zealand flights and most Star Alliance flights
  • Complimentary hotel voucher for one-room stays and upgrades at participating hotels in New Zealand and Australia
  • Complimentary voucher for a car-rental upgrade, which you can use at participating locations in New Zealand and Australia
  • Discounted business class fares
  • No points expiry
  • You can nominate an additional two people to join your gifting register
Elite
  • Full access to Air New Zealand lounges, Star Alliance and partner airline lounges prior to departure on Air New Zealand and Star Alliance ticketed flights. As an Elite member, you can invite up to five guests to join you in any Air New Zealand international and domestic lounge.
  • Complimentary frequent flyer seating, which is located towards the front of the cabin
  • Two long-haul recognition upgrades and one short-haul recognition upgrade each time you reach or retain Elite status (the upgrades are valid for 12 months)
  • You can request an Elite Airpoints Dollar upgrade for one cabin class (eg, upgrade from premium economy to business premier) using Airpoints Dollars at set rates
  • The ability to gift your recognition upgrades or Elite Airpoints Dollar upgrades to other Airpoints members who are on your gifting register
  • 50% OneUp Upgrades, which means your bid for an upgrade will be upweighted by 50%
  • Two extra carry-on bags and one extra checked bag on New Zealand domestic and international flights
  • Star Alliance lounge access, priority check-in, extra baggage allowance and priority boarding
  • Complimentary hotel voucher for one-room stays and upgrades at participating hotels in New Zealand and Australia
  • Complimentary voucher for a car-rental upgrade, which you can use at participating locations in New Zealand and Australia
  • Discounted business class award fares
  • Five evouchers for complimentary valet parking each year. You can use these for Air New Zealand valet parking in Auckland, Christchurch and Wellington.
  • You can take advantage of Status Points roll over, meaning surplus points can be rolled over to retain your tier level for the following year
  • When you earn more than 2,400 annual Status Points, you can store Status Points to use when you don’t meet the points requirement for the Elite tier
  • You’ll be rewarded with complimentary gifts, including hotel stays, fine dining experiences or short-haul upgrades, when you reach 3,000, 5,000 and 7,000 annual Status Points
  • Make use of the elite partner membership to nominate a family member or friend to enjoy Elite Partner privileges on Air New Zealand flights

Spending Airpoints Dollars

From flight rewards to upgrades, here are some of the travel perks you can redeem with your Airpoints Dollars.

Flights

  • Air New Zealand flights. You can spend your Airpoints Dollars on available seats on any Air New Zealand flight. One Airpoints Dollar is equal to one Australian dollar and you can redeem your points for flights by booking online, over the phone or via a travel agent.
  • Partner flights. You can also use your Airpoints Dollars for a range of flights with Star Alliance partners and other partner airlines including Virgin Australia, Etihad and Jet Airways. With partner airlines, just make sure to quote your Airpoints membership number and that the flight number begins with NZ.
  • Companion tickets. If you’ve already purchased a Business Premier, Premium Economy, Economy Flexi, Flexi Works or Flexi Works Deluxe, you can purchase a discounted ticket with your Airpoints Dollars for a travel companion.
  • Onboard purchases. You can use your Airpoints Dollars to purchase food and beverages, merchandise, movie upgrades and more once onboard. Just sign into your Air New Zealand account to compare your rewards options.

Flight upgrades

If you’ve already booked an Air New Zealand flight, you can request to use your Airpoints Dollars to pay for an upgrade to a higher cabin class.

Koru membership

You can also use your Airpoints Dollars to pay for a Koru membership. If you haven’t ascended the Status tiers, a Koru membership can be a good way to travel in style. The benefits range from lounge access to priority check-in and boarding. You can compare the different points below:

Membership type Joining fee One year Two years Five years
Individual $255 $629 $1,109 $2,549
Corporate (10+ members) $155 $570 $1,005 N/A
Senior membership $255 $465 $760 $1,845
Partner renewal membership N/A $420 $735 N/A

The prices are the same in Airpoints Dollars and New Zealand dollars.

Car rental

You can use your Airpoints Dollars to book a car rental with Avis, Budget and Apex. You also won’t be charged any booking fees when you use your points.

How does Air New Zealand Airpoints compare to other frequent flyer programs?

Air New Zealand’s Airpoints frequent flyer program offers a number of benefits and rewards, but how does it fare against other schemes? To give you an idea, we’ve compared the benefits you can expect when you reach Silver status with Airpoints, with Qantas Frequent Flyer and with Velocity Frequent Flyer.

Feature Air New Zealand Points Qantas Frequent Flyer Velocity Frequent Flyer
Bonus points on flight bookings No 50% more Qantas Points 50%
Priority reservation waitlist Yes Yes Yes
Priority phone service No Yes Yes
Priority check-in No Yes Yes
Priority boarding No Yes Yes
Preferred seating No Yes Yes
Complimentary flight upgrade Once per year No (although you do get priority over lower members for upgrade requests) No
Lounge access Yes, two single-use passes per year Yes, one single-visit Qantas Club lounge pass each year Yes, two single entry passes for the Virgin Australia lounge each year
Extra baggage allowance No Yes Yes
Alliance membership Yes, Star Alliance Yes, oneworld No (although it has its own airline partners)

Although Air New Zealand Airpoints offers a number of perks, its Silver status tier doesn’t pack as many perks as Qantas or Velocity. However, it does have a longer expiry than the other two, so it could be better if you like to save up your points over time.

Pictures: Air New Zealand and Shutterstock

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29 Responses

  1. Default Gravatar
    MrsNovember 29, 2016

    We have recently returned from a RWT Business Class, flying with Singapore Airlines, Swiss Airlines, Lufthansa & Air New Zealand. As we are members of Air New Zealand points program, can we send the boarding passes for the trip to Air New Zealand. Thank You.

    • finder Customer Care
      MayNovember 29, 2016Staff

      Hi Marian & Stewart,

      Thanks for your question.

      If you wish to claim your missing points, you will need sign in your account Air New Zealand account and complete a claim missing Airpoints form. Claims for missing Airpoints Dollars from flights may only be claimed once travel is completed, and must be claimed within six months of your original flight.

      Cheers,
      May

  2. Default Gravatar
    KerrySeptember 28, 2016

    Hi, I have just flown with air New Zealand from Melbourne to San Francisco via Auckland return and I was very impressed with your airline / service / and hospitality, I would like to become some sort of member and get frequent flyer points as the next time we fly to the USA or elsewhere hopefully we’ll be flying Air New Zealand and thank-you for a great service. Regards Kerry – Melbourne Australia.

    • finder Customer Care
      SallyOctober 10, 2016Staff

      Hi Kerry,

      Thanks for your comment.

      Just to confirm, though, you have come through to finder.com.au, not Air New Zealand.

      However, you can sign up to the Air New Zealand Airpoints frequent flyer program online via the Air New Zealand website. You’ll just need to fill in a registration form and include some personal information and contact details to sign up.

      Cheers,

      Sally

  3. Default Gravatar
    KathleenSeptember 15, 2016

    My son is an Air NZ Frequent Flyer member. He flew Auck-London recently but did not enter his membership number on booking. He has his boarding pass with seat numbers but not the 13 digit booking number – can he still claim for the points and if so, how?

    • finder Customer Care
      SallySeptember 19, 2016Staff

      Hi Kathleen,

      Thanks for your question.

      If your son needs to claim missing miles from a previous flight, he’ll need to sign in to his Air New Zealand account, select “My bookings”, then “Claim missing Airpoints” and fill out the form. He’ll need to provide his flight details including his ticket number, booking class, seat number and booking number.

      If your son doesn’t have the booking number, he might be able to find it in any confirmation emails regarding the flight. Otherwise, he might need to get in contact with Air New Zealand directly to confirm the booking number.

      I hope this has helped.

      Cheers,

      Sally

    • Default Gravatar
      KathleenSeptember 19, 2016

      Hi Sally,
      Thanks for that – that is what we have done so far.
      Who do we contact in AirNZ and what is their phone number.
      Thanks
      Kathleen

    • finder Customer Care
      SallySeptember 20, 2016Staff

      Hi Kathleen,

      Thanks for getting back in touch.

      You can get in touch with the Airpoints Customer Service team on 1800 803 298.

      Cheers,

      Sally

  4. Default Gravatar
    JudithJuly 11, 2016

    I am an Air NZ Star Alliance Member and will shortly be booking a flight on Air Canada Vancouver return. Could you please advise if Air Canada is in the Star Alliance, as I cannot see where I would have to check to find out?

    • finder Customer Care
      SallyJuly 12, 2016Staff

      Hi Judith,

      Thanks for your question.

      Yes, Air Canada does belong to the Star Alliance.

      You can see a full list of the airlines that belong to the Star Alliance here.

      I hope this has helped.

      Cheers,

      Sally

  5. Default Gravatar
    pallabJune 19, 2016

    I have taken membership of both Air NZ air points and Krisflyer of Singapore airlines. I have booked a flight of Singapore airlines. Do I get points in both airlines or one. If one, I want to get points in Air NZ, how do I get it?

    • finder Customer Care
      SallyJune 21, 2016Staff

      Hi Pallab,

      Thanks for your question.

      As Air New Zealand and Singapore Airlines are partners, you can earn and redeem rewards points with either of the airlines when flying with Singapore Airlines. If you belong to both frequent flyer programs, you’ll just need to quote the relevant frequent flyer number to earn points.

      If you’ve already booked the flight, you might need to complete and submit a retroactive miles form after you’ve taken the flight to earn the points. If you want the points to go to your Air New Zealand frequent flyer account, you’ll need to follow these instructions:
      – Sign in to your Air New Zealand account
      – Select My Bookings in the top right of the page
      – On the My Bookings page, select Claim missing Airpoints
      – Enter the required details into the form

      Please note that you’ll need to provide your ticket number, boarding pass and booking pass.

      I hope this has helped.

      Cheers,

      Sally

  6. Default Gravatar
    MerilynMay 27, 2016

    How do I get my frequent flyer points added for my flights to Norfolk Is? They were booked by RACQ.

    • finder Customer Care
      SallyMay 31, 2016Staff

      Hi Merilyn,

      Thanks for your question.

      If you forgot to quote your frequent flyer number at the time of booking your flight, you might be able to claim Airpoints Dollars for your flight. Please note that you have to make the claim within 6 months of taking the flight.

      You may submit your missing Airpoints Dollars or Status Points claim online, through the “Claim missing Airpoints” function of your online Air NZ Account. Otherwise, you may submit your claim to the Air NZ Contact Centre.

      Before you make the claim, make sure you have the relevant original boarding pass, ticket number and e-Ticket available.

      I hope this has helped.

      Cheers,

      Sally

  7. Default Gravatar
    InezFebruary 20, 2016

    My daughter has booked return Air New Zealand flights to Canada/USA for June/August this year. Bookings made about a week ago and has subsequently joined the Air New Zealand Airpoints scheme. How does she now add these flights to her airpoints? She didn’t have a membership number 10 days ago when organising her travel but since she likes flying with ANZ decided to become a member and make her travels count. Thanks.

    • finder Customer Care
      SallyFebruary 22, 2016Staff

      Hi Inez,

      Thanks for your question.

      Yes, your daughter can claim Airpoints Dollars from the flight. Once she has flown, she’ll just need to keep the original boarding passes and tickets (or e-ticket receipts). She can then sign into her Air New Zealand account and select “Missing some Airpoints Dollars or Status Points?” when viewing her statement. She’ll then need to submit a missing dollars request and submit those flight details.

      I hope that has helped.

      Cheers,

      Sally

  8. Default Gravatar
    GaryFebruary 1, 2016

    I currently hold AirNZ airpoints. I am currently residing in France. I am planning to return to NZ later this year. Can I use my air dollars to book say from the UK branch or Japanese branch? I had a go on the Japanese site for a flight from Tokyo to Auckland (one way) and could not see how to utilise my air dollars

    • finder Customer Care
      SallyFebruary 2, 2016Staff

      Hi Gary,

      Thanks for your question.

      If you’re using one of the AirNZ international sites, you should be able to log in using your Airpoints membership number when you’re booking your flights to either redeem or earn points on the flights. If you’re still having difficulty, you might like to contact the customer service centre to book your flights and redeem your points over the phone.

      I hope this has helped.

      Cheers,

      Sally

  9. Default Gravatar
    EJSeptember 8, 2014

    I currently hold silver status with Virgin Australia. Im looking to transfer all points to Air NZ. Will this also achieve silver status? What is the process to transfer points?

    • finder Customer Care
      ShirleySeptember 9, 2014Staff

      Hi EJ,

      Thanks for your question.

      Unfortunately you can’t transfer all your points to the Air NZ program. You can, however, redeem your miles for Air flights and upgrades.

      To achieve Silver status you’ll need 450 Status Points, you can earn these through eligible Air New Zealand and many Star Alliance and other partner flights.

      All the best,
      Shirley

  10. Default Gravatar
    MarieSeptember 7, 2014

    How do I find out my membership number?

    • finder Customer Care
      ShirleySeptember 8, 2014Staff

      Hi Marie,

      Thanks for your question.

      To find out your membership, please get in touch with Air New Zealand directly.

      Cheers,
      Shirley

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