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Complete guide to the Star Alliance Global Airline Network

Earn frequent flyer points with 26 major airlines and access over 1,000 airport lounges available with the Star Alliance.

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Star Alliance is one of the world's largest airline association with the highest number of member airlines, destination, and daily flights. Some of the partnered airlines include Singapore Airlines, Air New Zealand and Air Canada.

Members can earn points when flying with partnered airlines, visit over 1,000 airport lounges and take advantage of travel perks including priority boarding and baggage handling. You can use this guide to understand how the Star Alliance works, compare the partnered airlines and learn how you could improve your next trip with the Star Alliance.

How does the Star Alliance work?

  • Airline network. If you are a member of an airline within the Star Alliance you can redeem points when flying with 28 member airlines. For example, if you are a member of Singapore Airlines' KrisFlyer Program and you travel with Lufthansa Airlines, you can still earn Krisflyer Miles for that flight.
  • How do I join? Once you have joined an alliance frequent flyer program you will be eligible to earn and redeem miles across the Star Alliance network.
  • How do I earn points? If there is an issue with the transfer process then it would be best to contact your home frequent flyer programme to request the points credit.

Star Alliance member airlines

The Star Alliance currently flies to more than 1,200 destinations with 26 member airlines. It has a combined fleet of over 5,000 aeroplanes offering more than 19,000 daily departures. The partnered airlines include:

  • Aegean Airlines
  • Air Canada
  • Air China
  • Air India
  • Air New Zealand
  • ANA
  • Asiana Airlines
  • Austrian
  • Avianca
  • Brussels Airlines
  • Copa Airlines
  • Croatia Airlines
  • EGYPTAIR
  • Ethiopian Airlines
  • EVA Air
  • LOT Polish Airlines
  • Lufthansa
  • Scandinavian Airlines
  • Shenzhen Airlines

Do Qantas or Virgin Australia belong to the Star Alliance?

No, neither Qantas or Virgin Australia belong to the Star Alliance. Qantas belongs to the oneworld alliance. Virgin Australia doesn't belong to an airline alliance but is partnered with carriers including Delta Air, Singapore Airlines and Etihad Airways.

What are the status levels?

Star Alliance offers two membership levels: Gold and Silver. Your current frequent flyer tier will determine whether you have Gold or Silver status in the Star Alliance. Each partner airline maintains its own status levels which equates to Star Alliance Gold or Silver membership. For example, if you are a premium member of South African Airways, you will have Star Alliance Gold status. Your frequent flyer program card will also show your respective Star Alliance status.

Some of the benefits you can expect include:

Silver

  • Priority waitlisting
  • Priority airport standby

Gold

Same benefits as Silver and:

  • Airport lounge access. Enjoy and relax at over 1,000 lounges worldwide when you travel on a Star Alliance member airline regardless of your class of service (First, Business, Premium Economy or Economy).
  • Priority check-in
  • Priority boarding
  • Extra baggage allowance

What are the benefits of flying with a Star Alliance partner?

There are a variety of benefits associated with flying with a Star Alliance partner. The alliance of 28 airlines means that you get unparalleled access to airport lounges and have the ability to earn and redeem points with any partner airlines.

Earn and redeem frequent flyer points

You can earn points with your preferred airline's frequent flyer program when you're travelling with a Star Alliance carrier. You can also use the points or miles that you earn to redeem flights with any of the 26 partner airlines. To earn points by flying with other member airlines you can either book directly through Star Alliance and enter your frequent flyer details during the booking process or when making the booking through the airline's website.

Airport lounge access

Start your next holiday in style by spending your time at the airport relaxing in a lounge. If you're a Gold Star Alliance member, you can visit any of the 1,000+ lounges operated y a Star Alliance airline worldwide. If you're not a Gold member, you can still visit a Star Alliance partnered lounge if you're travelling in international first or business class. Star Alliance offers its own lounges in Buenos Aires, Los Angeles, Paris, Nagoya, Rio de Janeiro, Rome, Amsterdam and Sao Paulo.

Star Alliance fares

Star Alliance offers a number of special fare types. These are designed for those doing a fair bit of flying, and offer discounts and your own personalised itinerary.

  • Round the World Fare. You can plan an unforgettable adventure with the Round the World Fare. This fare allows you to fly to 195 countries on any of the 28 participating airlines. It is a multi-destination fare that can take you anywhere from Australasia to the Middle East to the Americas.
  • Circle Pacific Fare. Visit exciting destinations in 25 countries with only one ticket when you take advantage of the Circle Pacific Fare. There are two fare mileage levels available under this category. Simply pick the one that choose your needs. It can be used to visit places in North America, South West Pacific, and Asia as long as it is within the mileage of your chosen level.

Star Alliance benefits for businesses

Star Alliance offers Corporate Plus can help simplify the logistics of booking travel if your business is a multinational corporation. Your company may be eligible for Corporate Plus if it has:

  • A dedicated travel management function
  • A mandated travel policy
  • The ability to consolidate travel spend and detail the appropriate data

What are the differences between oneworld and Star Alliance?

Star Alliance, SkyTeam, and oneworld are the three largest airline alliances. The services they offer to passengers are quite similar but they're partnered with different airlines. The Star Alliance is that it has the largest alliance of airlines which flies almost 1,300 destinations in 195 countries. In contrast, oneworld flies has 13 airline partners which fly to 1,000 airports. Some of the airlines in the oneworld alliance include Qantas, American Airlines, Japan Airlines and Cathay Pacific.

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10 Responses

  1. Default Gravatar
    madonnaAugust 28, 2018

    I am a member of KrisFlyer. I travelled on Business Class to Norway via TG last July 27 but forgot to upload points to my Krisflyer. What can I do?

    • Avatarfinder Customer Care
      JhezAugust 28, 2018Staff

      Hello Madonna,

      Thank you for your comment.

      If it’s still within six months, yes, you can still redeem your KrisFlyer miles. Log in to your KrisFlyer account and click on Miles, then Claim Missing Miles. Download the Claim Missing Miles form under Make a claim. For Airline Partners, you can also make a claim online. Simply select ‘Other Airlines’ and provide the details of your flight(s).

      You can also email Singapore Airlines in case you need more help in claiming the points.

      Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.

      Regards,
      Jhezelyn

  2. Default Gravatar
    GrishmaMarch 5, 2018

    Hi, we have purchased two round the world tickets, with Star Alliance members. United, Lufthansa, Singapore airlines.
    How do I earn mileage on this.

    • Avatarfinder Customer Care
      MayMarch 6, 2018Staff

      Hi Grishma,

      Thanks for your question.

      You’ll be able to receive or earn mileage points on your flights if you’ll join the frequent flyer program of your chosen airline (under Star Alliance). For instance you’ll join the FF program of Singapore Airlines which is called KrisFlyer frequent flyer, you can earn points each time you travel with them. So for other airlines under Star Alliance network, they also have their own frequent flyer program.

      Best to check the website of United, Lufthansa and Singapore Airlines if you’re interest to join their FF program and earn points each time you book your flights with them.

      Cheers,
      May

  3. Default Gravatar
    annSeptember 14, 2017

    re Swiss Air – I can only travel in a pressurized aircraft. Are all Swiss Air planes pressurized?

    • Default Gravatar
      ArnoldSeptember 15, 2017

      Hi Ann,

      Thanks for your inquiry

      Yes, all Swiss Air aircraft are pressurized.

      “Standard” pressure, the baseline used universally, is 1013.25 hPa, equivalent to 1013.25 mbar or 29.92 inHg (inches of mercury). This setting is equivalent to the air pressure at mean sea level (MSL) in the International Standard Atmosphere (ISA).

      Hope this information helps

      Cheers,
      Arnold

  4. Default Gravatar
    JORDISeptember 16, 2016

    I HAVE PROBLEMS TO ACTIVATE MY ACCOUNT STAR ALLIANCE.
    IS IT OK?

    • Avatarfinder Customer Care
      SallySeptember 19, 2016Staff

      Hi Jordi,

      Thanks for your question.

      Just to confirm, you have come through to finder.com.au, not Star Alliance.

      As such, you’ll need to get in touch with the Star Alliance directly to confirm whether your account has been activated. You can find a list of the international contact details on the Star Alliance website.

      I hope this has helped.

      Cheers,

      Sally

  5. Default Gravatar
    ChrisNovember 5, 2014

    Which card is the best card to use to gain points to use on Air Canada flights?

    • Avatarfinder Customer Care
      ShirleyNovember 5, 2014Staff

      Hi Chris,

      Thanks for your question.

      Please note that we don’t recommend specific products, services or providers – and unfortunately at this current point in time we don’t compare credit cards that let you earn miles for AirCanada.

      You may want to get in touch with someone from AirCanada to see what they can offer.

      Cheers,
      Shirley

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