The Velocity and Flybuys partnership lets you to get frequent flyer benefits for your shopping at Coles and other Flybuys program partners. When you link your Flybuys and Velocity accounts, you can convert Flybuys points into Velocity Points at a rate of 1,000 Flybuys for 500 Velocity Points. You can also earn 1 Velocity Status Credit per $100 spent at Coles, Liquorland and First Choice Liquor (up to 10 Status Credits per month).
This guide looks at how you can link your rewards accounts to earn Velocity Points at Coles, the terms and conditions to be aware of and the most commonly asked questions about the Flybuys and Velocity partnership.
In order to get Velocity Points and Status Credits for your shopping at Coles and other Flybuys partners, you need to have active memberships for both loyalty programs. Signing up is easy and can be done online, with both Flybuys and Velocity offering membership free of charge.
Once you are a member of these programs, the next step is to link your membership accounts so you can start getting frequent flyer benefits at Coles supermarkets and other Flybuys partners.
How do I link my Flybuys account to my Velocity Frequent Flyer account?
You can follow the steps below to link your Flybuys and Velocity accounts online in just a few minutes:
Go to www.flybuys.com.au and log in to your account.
Click on “My Account” and then select “Linked Accounts” from the menu.
Select “Velocity Frequent Flyer” from the list of partners you can link with.
Enter your Velocity membership number, full name and date of birth, then click “Add account” to complete the process.
After you have linked your accounts, you can start enjoying Velocity reward benefits through the Flybuys program.
Where can I earn points?
Your Flybuys membership allows you to earn points for your spending at Coles supermarkets, co-branded Coles and Shell service stations, Kmart, Target, First Choice Liquor and other program partners. Most of these partners offer 1 Flybuys point per $1 spent, and a minimum of 1,000 Flybuys points are needed to redeem 500 Velocity Points.
How do I convert Flybuys to Velocity Points?
1,000 Flybuys points are needed to redeem 500 Velocity Points. You can convert your Flybuys points using the following steps:
Log in to your Flybuys account.
Select the “Rewards” tab.
Click on the “Travel & Fun” category.
Scroll down to “Travel” and select “Velocity Frequent Flyer”.
Choose the number of points you wish to convert, agree to the terms and conditions and click “Transfer now” to finalise the redemption.
Alternatively, you can make a redemption by calling the Flybuys Service Centre on 13 11 16.
Earning Velocity Frequent Flyer Status Credits at Coles
Status Credits are designed to help you move up in Velocity membership levels, with each level offering more privileges such as higher point earning rates, lounge access and additional baggage allowances. Below are the key details of how to earn Velocity Status Credits at Coles.
Spending requirements. When you shop at Coles, Coles Online, Liquorland or First Choice Liquor and provide your Flybuys details, you will earn 1 Status Credit for every $100 spent. Note that only whole Status Credits will be awarded.
Monthly limits. You can earn up to a maximum of 10 Status Credits per month. This is equivalent to $1,000 spending at participating stores.
Account details. At the end of each calendar month, the Status Credits you’ve earned through Flybuys will be added to your Velocity account. Note that it may take up to two weeks after the end of the month for Status Credits to be reflected on your Velocity membership.
What to remember when earning Velocity Points with Flybuys
Keep the following factors in mind to help you make the most of this Flybuys and Velocity partnership.
Linked Flybuys and Velocity accounts. Only one Velocity membership can be linked to a Flybuys household at any one time. This linked Velocity Frequent Flyer member will earn Status Credits when they scan their Flybuys card on eligible purchases at Coles, Coles Online, Liquorland and First Choice Liquor, and can also transfer Flybuys points to their account. The linked Velocity membership can be changed at any time by any member of the Flybuys household.
Minimum points transfer. There is a minimum transfer of 1,000 Flybuys points for 500 Velocity Points.
Points earn rate. Most Flybuys partners offer 1 Flybuys point per $1 spent, which works out to be 0.5 Velocity Points per $1 after conversion. This is comparable with the transfer rate for Everyday Rewards to Qantas Points.
Points expiry. Both Flybuys and Velocity have specific conditions around points expiry. For Flybuys, your points will not expire as long as you collect or redeem points at least once a year. For Velocity, your points will not expire as long as you are an active member, which requires you to earn or redeem points within a 24-month period.
Eligible purchases. Eligible spending for Status Credits excludes tobacco and tobacco-related products, charity donations and gift card purchases.
Velocity status tiers. Velocity members also need to fly on Virgin Australia marketed flights to earn Eligible Sectors in addition to Status Credits to upgrade or maintain a new level of membership.
If you’re a Velocity member, this partnership gives you an easy way to earn frequent flyer points and Status Credits for your grocery shopping. If you don’t regularly fly with Virgin Australia, you may want to consider transferring Flybuys points to Etihad Guest Miles or look at earning Qantas Points through Everyday Rewards so that you can get frequent flyer benefits for your preferred program.
Finder survey: What is the main frequent flyer program people earn points for with a credit card?
Response
Male
Female
Qantas Frequent Flyer
21.43%
12.24%
Velocity Frequent Flyer
4.7%
2.59%
Other
0.94%
1.03%
Singapore Airlines KrisFlyer
0.75%
0.52%
Asia Miles
0.56%
Emirates Skywards
0.56%
0.17%
Air New Zealand Airpoints
0.19%
0.17%
Source: Finder survey by Pure Profile of 1113 Australians, December 2023
Frequently asked questions
Technically you will still earn Flybuys points when you shop at a participating Coles store and scan your Flybuys card. But once you have earned 1,000 Flybuys, you can convert them to 500 Velocity Points. This works out to be around 0.5 Velocity Points per $1 spent at Coles.
Status Credits are calculated at the end of each calendar month and may take up to two weeks after that to be credited to your Velocity account.
According to Flybuys, transferred points should show up in your Velocity account almost immediately.
If you forget to scan your Flybuys card at a participating store, call Flybuys on 13 11 16 and provide your receipt details to get eligible points and credits added to your account. Alternatively, you have seven days to return to the Coles store with your receipt and Flybuys card so that you can get the points credited to your account.
No, you simply need to scan your Flybuys card to earn 1 Status Credit per $100 spent.
In order to get Silver, Gold or Platinum Velocity membership, you need to earn a set number of Status Credits and have flown in the required Eligible Sectors. We’ve outlined the details in the table below:
Membership level
Status Credits for upgrade
Eligible sectors flown for upgrade
Silver
250
2
Gold
500
4
Platinum
1,000
8
You can earn up to 120 Status Credits each year by shopping at Coles and other eligible partners. Note that this would require you to make $1,000 worth of eligible purchases each month, for a total of $12,000 purchases per year.
Amy Bradney-George was the senior writer for credit cards at Finder, and editorial lead for Finder Green. She has over 16 years of editorial experience and has been featured in publications including ABC News, Money Magazine and The Sydney Morning Herald. See full bio
Amy's expertise
Amy has written 588 Finder guides across topics including:
Discover how family transfers work and how you could enjoy the flexibility of points transfers and family pooling with the Qantas Frequent Flyer program here.
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