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Coles Gift Cards and Vouchers

Coles offers gift cards you can use at the supermarket, other stores, online and with partner brands. Here's how they work.

Supermarket giant Coles offers a lot of different gift cards when you're shopping in store, including for Coles Group stores and other retailers such as JB Hi-Fi or Netflix.

You can also buy gift cards through the Coles Group website, giftcards.com.au. And if you have points from a rewards credit card or frequent flyer program, you may be able to redeem them for Coles gift cards (among other things). Let's take a look at how it all works.

What types of gift cards does Coles offer?

There are 3 main types of gift cards you can buy at Coles:

  1. Coles Group and Myer gift cards that are accepted at one or more partner brands, including Coles, Myer, Target, Kmart and Liquorland.
  2. Coles Mastercard Gift Cards that you can use with businesses that accept Mastercard. These gift cards are usually available in-store at Coles Supermarkets and cost $5 for a $100 gift card and $7 for a $250 gift card.
  3. Gift cards for other retailers and brands, which can include JB Hi-Fi, Netflix, Apple and Ultimate Gift Cards for a variety of stores. The actual range available depends on which Coles supermarket you're visiting, or whether you're shopping online through giftcards.com.au.

Some of the gift cards available at Coles

  • Amazon
  • iTunes
  • Bunnings
  • Google Play
  • eBay
  • Event Cinemas
  • JB Hi-Fi
  • Kmart
  • Netflix
  • Westfield
  • Cotton On
  • Just Jeans
  • The Her Card
  • The Him Card
  • Anaconda
  • Xbox
  • Target
  • Smiggle
  • Lorna Jane
  • City Beach

What should I think about before buying or using a Coles gift card?coles gift cards

If you’re thinking of giving someone a gift card from Coles or have received one, take note of the following factors:

  • Store acceptance

Most Coles-branded gift cards can only be used at specific stores. Some gift cards also limit whether you can use them to shop in-store or online.

For example, a Coles Gift Card can only be used in-store at Coles supermarkets and Coles Central. In comparison, a Coles Group & Myer gift card can be used both in-store and online at Target or Myer but only in-store at Coles, Coles Express, First Choice Liquor Market, Liquorland, Kmart, Myer, Officeworks, Target and Vintage Cellars.

These details are included with the card and are also available on the Coles gift card website.

  • Card values

There is a minimum amount of $10 and a maximum of $500 for Coles-branded gift cards – except the Coles Gift Mastercard, which is available with a value of $50 or $100.

The minimum amount for gift cards from other brands varies. For example, an eGift card for JB Hi-Fi had a minimum amount of $10 and an IKEA gift card had a minimum of $20 when we looked at eGift cards on the Coles Group gift card website in April 2023.

  • Card balance

If you're shopping in a store, you can check your gift card balance at the register. For Coles Gift Cards and other branded cards, you can also check your balance online at giftcards.com.au or by calling 1300 304 990.

If you have a Coles Gift Mastercard, you can check the balance online at https://psc.colesprepaidcards.com.au/ or by calling 1300 095 072.

  • Expiry

Coles-branded gift cards are valid for 4 years from the date of issue. You can check the expiry date on your card by visiting the service desk in-store at Coles, or by calling 1300 304 990.

Other gift cards purchased at Coles must have a minimum 3-year expiry period from when they were supplied or purchased. Under Australian consumer law, the gift card must also display these details so that you can check when it will expire. Businesses can refuse to accept expired gift cards, so any money you have left after the expiry date could be lost.

  • Security

Coles gift cards are treated as cash and will not be replaced or refunded if they are lost or stolen.

If you have a Coles Mastercard Gift Card and suspect fraud or an unauthorised transaction, you can call 1300 095 072, or the number on the back of your card to report it. Or, email prepaidcards@coles.com.au. The customer support team may be able to investigate a disputed transaction for you.

Tip: You can lodge a complaint if your gift card is used fraudulently or if you have other issues that aren't resolved. Finder's guide to reversing credit card transactions has details on how to dispute transactions or lodge a complaint with AFCA.
  • Faulty or damaged cards

Coles gift cards will not be reissued unless the faults are a result of the production process or otherwise due to the fault of Coles Group, its agents or contractors or a participating retailer.

  • No cash out

You won’t be able to use your Coles gift card to get cash out at the checkout. You also won’t be able to use a gift card to purchase other gift cards.

  • Credit card fees

If you buy your gift card with a credit card, it will usually be processed as a cash advance transaction and attract additional fees.

  • Limited rewards

You usually won't earn Flybuys points when you buy a Coles gift card. But there are sometimes Flybuys bonus point offers for buying gift cards from other brands, such as Netflix.

Just keep in mind that most rewards credit cards won't offer points per $1 for any gift card purchases.

How to redeem reward points for Coles gift cards

Qantas Frequent Flyer, Velocity Frequent Flyer and most rewards credit cards let you redeem points for gift cards. The range of gift cards varies, but you'll often find Coles or Coles Group & Myer Gift Cards in the mix.

To redeem points for a gift card, you'll need to log in to your rewards account or credit card account, search for "Coles gift cards" among the reward options and then follow the prompts to redeem it.

Tip: If you're a member of Flybuys, you can redeem 2,000 points for $10 off your shop at Coles and other partners. You can also redeem Flybuys points for other gift cards.

How many points do I need to get a Coles gift card?

The number of points you'll need depends on the rewards program and the value of the gift card you choose. But to give you a basic idea, you could get a physical $100 Coles Supermarket gift card for 19,606 Velocity Points, while NAB Rewards offers digital $100 Coles Supermarket gift cards from 20,410 points.

Interested in getting gift cards with points? Compare rewards credit cards and check out frequent flyer programs. Or, check out Coles credit cards that offer Flybuys points you could use to get cash off your shop at Coles and other partners.

Comparison of Coles Credit Cards

Name Purchase rate p.a. Bonus points Points per $ spent Interest-free period Balance transfer rate p.a. Annual fee
Coles No Annual Fee Mastercard - Bonus Points Offer
Flybuys
Purchase rate p.a.
0% for 6 months, then 19.99%
Bonus points
20,000
Points per $ spent
0.5
Interest-free period
Up to 55 days on purchases
Balance transfer rate p.a.
N/A
Annual fee
$0
Go to siteMore Info
Get 20,000 bonus Flybuys points (worth $100 Flybuys Dollars) and 0% interest on purchases for the first 6 months.
Coles No Annual Fee Mastercard
Flybuys
Purchase rate p.a.
0% for 6 months, then 19.99%
Bonus points
N/A
Points per $ spent
0.5
Interest-free period
Up to 55 days on purchases
Balance transfer rate p.a.
19.99%
Annual fee
$0
More Info
Save with an ongoing $0 annual fee and 0% interest on purchases for the first 6 months.
Coles Rewards Mastercard
Flybuys
Purchase rate p.a.
19.99%
Bonus points
50,000
Points per $ spent
2
Interest-free period
Up to 55 days on purchases
Balance transfer rate p.a.
19.99%
Annual fee
$99
More Info
Get 50,000 bonus Flybuys points (worth $250 Flybuys Dollars) and 0% international transaction fees on purchases.
Coles Low Rate Mastercard
Flybuys
Purchase rate p.a.
12.99%
Bonus points
N/A
Points per $ spent
0.5
Interest-free period
Up to 55 days on purchases
Balance transfer rate p.a.
0% for 15 months with 1.5% balance transfer fee, then 19.99%
Annual fee
$58
More Info
Save with 0% p.a. for 15 months on balance transfers (with a 1.5% BT fee). Plus, earn Flybuys points on Coles spending.
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Images: Shutterstock and Coles.

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4 Responses

    Default Gravatar
    CliftonNovember 17, 2018

    Can I buy groceries at a coles supermarket using a coles Express gift card

      AvatarFinder
      CharisseNovember 18, 2018Finder

      Hi Clifton,

      Thanks for reaching out to finder.

      Unfortunately, Coles Express gift card can only be used to pay for Shell fuel and groceries available in-store at selected Coles Express service stations across the country.

      Coles Gift Cards and Coles Group & Myer Gift Cards however, can be used in purchasing groceries and produce at Coles supermarkets nationwide.

      I hope this helps.

      Cheers,
      Charisse

    Default Gravatar
    BrianMay 30, 2018

    Can u buy cigarettes with a gift card at Coles?

      AvatarFinder
      JhezelynMay 30, 2018Finder

      Hello Brian,

      Thank you for your comment.

      According to Coles gift card terms and conditions, it cannot be redeemed for alcohol, tobacco, phone cards, Paysafe or other gift cards at Coles Supermarkets and Coles Central. The card cannot be redeemed at Coles Online, Coles Express or Liquorland.

      Therefore, cigarettes cannot be bought using Coles gift card.

      Regards,
      Jhezelyn

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