Important information about Velocity Frequent Flyer
Velocity Frequent Flyer has temporarily paused all redemptions and as such, applications for the Virgin Australia Velocity Flyer and High Flyer credit cards have been suspended as well. You can still apply for the No Annual Fee or Low Rate credit cards as they do not earn Velocity Points.
From frequent flyer rewards cards to low rate and no annual fee options, Virgin Money credit cards can suit many different lifestyles and goals. Depending on the card you choose, you could also enjoy an introductory 0% interest rate on balance transfers or purchases, bonus points and platinum perks such as complimentary insurance and flight vouchers.
Use this guide to compare Virgin Money credit cards features, benefits and fees. You can also learn how to apply and find answers to frequently asked questions so that you can decide if a Virgin credit card is right for you.
Virgin Money Credit Card Offer
Virgin Money No Annual Fee Credit Card
0% p.a. for 12 months on balance transfers
Offer ends 30 June 2020
Eligibility criteria, terms and conditions, fees and charges apply
Virgin Money Credit Card Offer
Save with a long-term balance transfer rate and an ongoing $0 annual fee.
0% interest for the first 12 months on balance transfers with no balance transfer fee
$0 annual fee for primary and additional cardholders
The Virgin Money credit cards you can choose from include reward options, low rate and no annual fee credit cards, as well as platinum accounts that come with more complimentary extras. You can compare all the Virgin Money credit card options below to find one that suits your needs.
Balance transfer credit cards
If you have existing debt you want to pay off, a Virgin Money balance transfer credit card could help you save on interest charges by offering a competitive introductory interest rate, such as 0% for up to 12 months. After that, a standard interest rate will apply to any balance remaining from the transfer. With Virgin Money, you can balance transfer up to 80% of your available credit limit from eligible non-Virgin credit cards or store cards, as well as personal loans and lines of credit.
Frequent flyer credit cards
The Virgin Australia Velocity Flyer and High Flyer credit cards earn Velocity Points for every $1 you spend on eligible purchases. These points are automatically credited to your Velocity account, where you can redeem them for flights with Virgin Australia and its airline partners, accommodation, gift cards and merchandise from the Velocity Rewards Store.
Depending on the card, you could also enjoy thousands of bonus Velocity Points when you sign up and meet the spending requirements. Compare the latest Virgin credit card introductory offers on this page to find out what's available to you now.
Premium frequent flyer credit cards
The Virgin Australia Velocity High Flyer is a top-tier rewards card that offers a higher earn rate than other Virgin Money frequent flyer cards, a 100,000 bonus points offer and complimentary travel insurance.
This card also gives you two complimentary single-entry Virgin Australia domestic lounge passes and a $129 Virgin Australia flight voucher each year, which you can redeem by making a retail purchase at least 2 months before you request it. As this card has a standard annual fee of $289, make sure you consider whether the benefits will outweigh the cost of it.
No annual fee credit cards
With a $0 annual fee for life, the Virgin No Annual Fee credit card gives you a way to save on credit card costs. This card has a variable purchase rate of 18.99% p.a. and offers up to 55 days interest-free on purchases if you pay your balance in full by the due date on each statement. Please note that you are not eligible for interest-free days while you are carrying debt from a balance transfer.
Low rate credit cards
Virgin's Low Rate credit card is designed to help you save on interest charges, offering a competitive ongoing variable purchase rate of 11.99% p.a.. It also has an annual fee of $99 and contactless payment options through Visa payWave.
The benefits of banking with Virgin Money
These are some of the most popular features you can enjoy with a Virgin Money credit card.
Velocity Frequent Flyer Points
If you get a Virgin Money frequent flyer credit card, you'll earn Velocity Points for every $1 spent on eligible purchases. You can then redeem your points for flights with Virgin Australia and its airline partners, accommodation packages and products from the Velocity Rewards Store. Some Virgin Money credit cards come with introductory bonus points offers to help boost your balance. Plus, you can earn extra points by using your frequent flyer credit card with Velocity partners.
Virgin Australia flight voucher - Velocity Flyer and High Flyer cards
Both the Virgin Australia Velocity Flyer and High Flyer credit cards offer you a $129 Virgin Australia gift voucher every year you have the card. All you have to do is make a retail purchase with your card two months before requesting your voucher. You can then use it to help pay for Virgin Australia flights or selected Virgin Australia holiday packages anytime within the first 6 months from the date the voucher is issued.
0% balance transfer offers
If you have a debt that's collecting high interest, Virgin Money offers a number of credit cards with 0% balance transfer promotions for up to 12 months. This means you can transfer a balance from a non-Virgin Money credit card, store card, personal loan or line of credit and pay down your debt without interest for the duration of the balance transfer period. Once the promotion ends, though, the standard cash advance interest rate will apply, so it's wise to pay your entire debt before this happens.
Visa credit card perks
All Virgin Money credit cards belong to the Visa payment network, meaning you can enjoy global acceptance and a variety of exclusive Visa perks. You'll be able to use Visa payWave for contactless tap-and-go payments of up to $100 and get peace of mind with Visa's Zero Liability Policy if your card is ever lost, stolen or used for a fraudulent transaction. You'll also receive access to presale concert tickets, entertainment offers and discounts courtesy of Visa Entertainment.
How to apply for a Virgin Money credit card
If you've compared your options and decided you want a Virgin Money credit card, you can complete a secure online credit card application within 15 minutes and should receive a response in a matter of minutes. Alternatively, you can apply over the phone by calling Virgin Money on 1300 771 634. Before you apply, make sure you meet the eligibility requirements and have your relevant information ready for the application.
Age. You must be at least 18 years old to apply for a Virgin credit card in Australia.
Residential status. You'll need to be an Australian citizen or permanent Australian resident.
Minimum income. Depending on the card, you'll need to meet a specific income requirement to qualify for the card.
Credit rating. You'll need a good credit history to receive approval.
Required details and documents
Here are the key details you'll be asked to provide when you apply for a Virgin credit card:
Personal information. You’ll need to provide basic personal information like your address and date of birth. You’ll also need to verify your identity using an accepted form of identification such as your drivers licence number.
Financial information. You will need to submit information about your income, your living expenses, details of any assets and liabilities and information about any accounts you wish to include in a balance transfer.
If you're considering a Virgin Money credit card, make sure you check out the latest details and offers to see if you can take advantage of 0% interest rate offers or bonus point promotions that could boost your Velocity balance. Also remember to weigh the value of the rewards against card costs such as the rates and fees to decide if one of these cards is right for you.
Frequently asked questions
If you want to know more about Virgin Money credit cards, here are answers to some of the most frequently asked questions. If you have a question that hasn’t been answered, get in touch with us using the form below.
The application requirements for each Virgin credit card are different. You can find the eligibility requirements for Virgin credit cards in the individual review pages – just click "More info" for the card you're interested in. Generally speaking, you will need to answer yes to the following if you want to apply for a Virgin credit card:
Are you over the age of 18?
Are you an Australian citizen or a permanent Australian resident?
Do you have a good credit rating?
If you're still unsure, you can get in touch with Virgin Money directly by calling 13 37 39 to discuss your options.
You can request a balance transfer from an existing Australian non-Virgin credit card, store card or personal loan when you apply for a new Virgin credit card. Please note that some terms and conditions and restrictions apply.
You should receive a response from Virgin Money within minutes of submitting your online application. You will be contacted through the email address you provided during the application, so make sure you check your junk mail folder. Alternatively, you can contact Virgin Money on 13 37 39 and quote your 13 digit application reference number to confirm the status of your application.
Your credit limit refers to how much money you'll have access to on your Virgin credit card. During your application, you can nominate a specific credit limit or let Virgin Money assign a credit limit for you. Note that the credit limit you're approved for will depend on factors such as your income and credit history, so you may not always get the limit you request. You can also apply for a credit limit increase if you've demonstrated the ability to repay further into your card ownership.
You can request an additional cardholder when you apply for your Virgin credit card. You'll need to provide the person's name, date of birth and other personal details as part of the application.
If you’re an existing Virgin credit card account holder, you can request to add a supplementary card on your account by submitting an additional cardholder request form, which is available from the Virgin website. It may take up to 10 business days to process and issue an additional cardholder request.Please note that if the additional card incurs an annual fee, it will be charged to the primary cardholder's account when the supplementary card is issued. If you're the primary cardholder, you'll also be responsible for all charges on the account.
You have the following options to make repayments on a Virgin Money credit card.
Direct debit. Jump on the Virgin website to complete and submit a Virgin Money Direct Debit Auto Pay Application Form. This method of payment allows you to automatically pay your entire account balance, just the minimum repayment or a specific amount when your statement comes. The money is taken from a savings or transaction account linked to your Virgin credit card account.
BPAY.You can pay your Virgin credit card from another lender’s internet banking facility using BPAY. The Virgin Money BPAY biller code is 49551 and your customer reference number is your 16 digit credit card number.
Cheque. Virgin credit card statements are issued with a payment slip. Complete this form and mail it with a cheque to Virgin Money at GPO Box 4299, Sydney, NSW, 2001. Make the cheque payable to your Virgin Money credit card account number and be sure to include the type of credit card you hold. Make sure you write your account number on the back of the cheque.
In person at Australia Post. You can pay your Virgin Money credit card at Australia Post using cash or EFTPOS.
If you have lost your credit card or it has been stolen, contact Virgin 24/7 on 13 37 39 (or +6 12 8288 2222 if you’re overseas). A member of the Virgin Money team will block your card and arrange for a new one to be sent out to your location.
Each Virgin Money credit card comes with Fraudshield. This is an automatic system that will raise a red flag if any suspicious activity is detected on your account. Visa’s Zero Liability policy also protects you against fraudulent use (online and offline) if your account is compromised. All you have to do is call the customer assistance line, which is open all day every day, and they will instantly put a block on your card.
Virgin Money also offers two-factor authentication for Internet banking transactions. This means when you want to make a transaction, view detailed account information or update your details, you will be sent a one-time PIN via text message that you need to enter before you can go ahead with your chosen account activity.
When you get your new credit card, you'll be able to sign up for a Virgin Money online banking account using these steps:
Go to virginmoney.com.au and look for the "Login" icon in the top right-hand corner of the screen.
Hover your mouse/cursor over the "Login" icon. A menu will appear showing all the different options.
Click on "Credit Cards" in this menu. You'll then be taken to the Virgin Money credit cards login page.
Hit the "Register" button above where you would enter your login details (if you had them).
Follow the prompts to complete your online account registration.
Once you have registered, you can also login to your Virgin credit card account by following steps 1-3 and then entering the login details provided when you registered.
For each statement you get, you're required to pay a minimum repayment of at least 2% of the closing balance or $30, whichever is greater. You must pay this amount by the due date listed on your credit card statement or you'll incur a late payment fee. However, if you want to avoid collecting interest, you should pay your balance in full before this due date.
To activate your balance transfer offer with Virgin Money, you need to activate your card within three months from account approval. The balance transfer period will begin as soon as you've activated your card.
If you have a Virgin Australia Velocity Flyer or High Flyer credit card, the points you have earned for your eligible spending will be calculated at the end of each statement period. Points will then be transferred to your Velocity account within three business days from the end date on your statement.
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