Virgin Home Insurance Review

If you want a provider that’s rarely beaten on price, Virgin home insurance could be ideal for you.

Our Verdict

  • Virgin offers some of the cheapest policies available on Finder, according to our research.
  • Virgin was our Top Pick for Flexibility with add-ons including sum insured protection, flood cover, accidental damage, motor burnout, specified items and more.
  • Some insurers automatically include a sum insured safeguard (protection from underinsurance). You'll need to pay extra if you want it included with Virgin.

Review by our insurance writer Gary Hunter

No reviews yet. Write a review

We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!

Details

Name
Fire, Storm & Theft Damage
Malicious Damage
Escape of Liquid
Legal Liability$20,000,000
Choice of Excess
UnderwriterAuto & General Insurance Company Limited

Choose from 3 policies with Virgin Money Home Insurance. You can get cover for the building only, contents only or a combination of both for complete peace of mind.

Virgin Money Home Insurance is also one of Finder's Top Picks for Flexibility. The product offers loads of additional extras so you can customise a policy, and leave out the things you don't need.

Deal

Get 30% off new policies

Verified 3 days ago
Save 30% on your first year’s premium when you purchase home and contents insurance online. T&Cs apply.

Compare Virgin Home Insurance benefits and get a quote directly.

Name Product Building Cover Contents Cover Fire, Storm & Theft Damage Sum Insured Safeguard Online Discount Cheapest way to pay
Virgin Home and Contents Insurance
Optional
Annually
Purchase a new eligible Virgin Home and Contents Insurance policy online and you'll also save 30% on your first year’s premium. T&Cs Apply.
Virgin Home Only
Optional
Annually
Get 15% off your first year’s premium when you buy a new, eligible Virgin Home Only insurance policy online. T&Cs apply.
Virgin Contents Only
Annually
Save 15% on your first year’s premium when you buy a new eligible Virgin Contents Insurance policy online. T&Cs apply.
loading

Compare up to 4 providers

Name Product Fire, Storm & Theft Damage Tenant Default and Damage Loss of Rent Accidental Damage to Home or Belongings Flood
Virgin Home and Landlord Insurance

Optional

Optional
Optional
Purchase a new eligible Virgin Home and Contents Insurance policy online and you'll also save 15% on your first year’s premium. T&C’s Apply.
loading

Compare up to 4 providers

What cover options does Virgin Money Home Insurance offer?

Virgin Home Insurance

This Virgin policy is designed to protect your home, fixtures and fittings against a range of insured events. As well as your residential building, Virgin Home Insurance covers things like your garage, patio, permanently wired electrical appliances and more against risks like fire, storm and theft. Up to $20,000,000 of legal liability cover is also included, while you can receive a sizeable discount for purchasing a policy online.

Virgin Home Insurance protects your home, fixtures and fittings, garage, outbuilding, deck, patio and swimming pool against a range of insured events. The list of insured events includes:

  • Fire and explosion
  • Storm
  • Accidental breakage
  • Earthquake
  • Lightning
  • Theft and burglary
  • Malicious damage
  • Impacts
  • Escape of liquid
  • Removal of debris
  • Alternative accommodation
  • $20,000,000 of legal liability cover

Virgin Contents Insurance

If you just want to take out cover for your possessions, Virgin Contents Insurance can help. It covers your furniture, electrical appliances, clothing, carpets, blinds and more against risks like theft, fire, storm damage and impact damage. Optional cover is available for your high-value items and collections, while you can also enjoy cover for your items when they’re away from your insured address. Up to $20,000,000 of legal liability protection is also included.

Under a Virgin Contents Insurance policy, your furniture, electrical appliances, clothing, carpets, blinds and gardening equipment. Insured events include:

  • Fire and explosion
  • Storm
  • Accidental breakage
  • Earthquake
  • Lightning
  • Theft and burglary
  • Malicious damage
  • Impacts
  • Escape of liquid
  • Cover is included for insured items when they are away from insured address
  • Cover for high-value items and collections is available as an optional extra
  • Up to $20,000,000 of legal liability cover is also included.

Virgin Home and Contents

You can combine cover for your castle and all your treasured possessions into one package with a Virgin Home and Contents Insurance policy. You can apply for cover within minutes either over the phone or online and Virgin offers a fast claims handling process.

If you want to take out cover for your home building and your possessions, you can combine the cover of the above policies into a Virgin Home and Contents Insurance policy. With $20,000,000 of legal liability cover, this policy protects you in the case of all the insured events listed above.

Virgin Home and Landlords Insurance

This policy offers all the same cover that a Virgin Home Insurance policy offers, but it includes extra cover features to protect the needs of landlords. It covers you for loss of rent if your home is not fit to be lived in following an insured event, plus it also provides cover for loss or damage to your fixtures and fittings.

This Virgin policy offers all the same cover as the Home Insurance policy listed above. However, it also includes extra benefits to look after the specialised insurance needs of landlords. You are covered for loss of rent if tenants are unable to live in your home following an insured event, while loss or damage to floor coverings, light fittings and window coverings is also covered.

Compare Virgin Home Insurance policies

BenefitHomeContents
Accidental Breakage of Glass, Ceramic & Sanitary Fixtures
Contents Away From The Insured Address
20% of contents sum insured
Earthquake Cover
Escape Of Liquid
Explosion Cover
Fire Cover
Funeral Expenses$7,000$7,000
Impact Cover
Lightning Cover
Lump Sum or Instalment Payments
Malicious Damage, Vandalism, Riot or Civil Commotion
Mortgage Discharge Costs
Open Air Contents Cover
Yes - $1,000
Replacement Of Locks$0$1,000
Storm & Rainwater Damage
Temporary Accommodation Costs10% of sum insured10% of sum insured
Theft or Attempted Theft
Unattached Equipment Cover
Uninsured Guests' Contents Cover$0$0
Legal Liability Cover$20,000,000$20,000,000
Accidental Damage CoverOptionalOptional
Commercial Storage
Optional
Flood coverOptionalOptional
Landlord CoverOptionalOptional
Motor Burnout CoverOptionalOptional
Personal Effects Cover
Optional
Sum Insured SafeguardOptional

What Virgin exclusions do I need to know about?

Just like any other form of insurance policy, Virgin Home and Contents Insurance features a list of general exclusions. Your claim will not be paid if:

  • It is caused by the presence of asbestos at the insured address
  • It results from any criminal or illegal act or omission by you, or by someone acting with your consent
  • It results from your failure to comply with any law or regulation relating to pool fencing, smoke detectors, pollution, dangerous goods, restricted breeds of dog etc
  • It is for loss, damage or liability caused by fines, penalties or court costs
  • It is for loss or damage to part of the home which is specifically used for business purposes
  • It is for consequential loss
  • Your claim is caused by a structural fault, design fault or faulty workmanship
  • It is caused by pollution or contamination
  • Loss or damage occurred because of your failure to maintain your home or contents in good condition
  • It is for loss or damage caused by erosion, vibration, landslide or subsidence. However, ground movement that occurs within 72 hours as a result of an insured event will be covered
  • It is for wear and tear, rust, rot, mildew or gradual deterioration
  • It is caused by an intentional act by you, your family or someone acting with your consent
  • It is for the loss of electronic data
  • It is caused by mechanical or electrical breakdown
  • Your claim results because of the lawful seizure, repossession or confiscation of any goods or property
  • It is for loss or damage caused by tree lopping or felling.

How much will this cost me?

The following factors can all affect the cost of your Virgin Home Insurance premiums:

  • The sum insured. The higher the sum insured you nominate for your home and contents, the more you can expect to pay for your cover.
  • The location and construction of your home. Homes built from certain materials, for example brick homes, are better equipped to withstand damage than other dwellings. In addition, homes located in areas with high crime levels or where damaging storms are a common occurrence typically cost more to insure.
  • Security measures. Security systems and alarms fitted to your home can act to strongly discourage thieves. As a result, you can expect to pay lower premiums.
  • Your previous insurance experience. The underwriter will always take into account your previous claims history whenever they assess the risks associated with offering you cover.
  • Optional extras. Adding optional extras to your cover, for example accidental damage protection, will come at an additional cost.

What kind of excess am I looking at?

When you make a claim on your Virgin Home Insurance policy, you’ll need to pay an excess. This is the amount that you must contribute towards the overall cost of your claim. Depending on your policy and the type of cover you have, one or more excesses may apply when you make a claim. Consult your certificate of insurance for details of the excesses that apply to your policy.

How to Save on Your Virgin Home Insurance Policy

  • Buy online. You can save 30% on your first year's premium when you purchase your policy online.
  • Pay a higher excess. If you wish to pay a higher excess when you make a claim, you will enjoy lower insurance premiums in return.
  • Bundle your cover. Combine a Home Insurance policy with a Contents Insurance policy to save on the cost of cover.

Making a claim

If you need to make a claim on your Virgin Home and Contents Insurance policy, you'll need to contact them either by the phone by dialing 1800 662 884 or online. You’ll then be guided through the claims process. Alternatively, you can opt to fill out an online claim notification form and then receive a callback to clarify the details of your claim.

The insurer may need to arrange for an assessor to visit you and inspect any damage, while you may also need to provide evidence or documentation to support your claim. Finally, remember that if you have been a victim of theft, burglary or vandalism, it’s also important that you immediately report the matter to police.

FAQs Virgin Home Insurance


Ask an expert

To ask a question simply log in via your email or create an account.

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms of Use, Disclaimer & Privacy Policy and Privacy & Cookies Policy.
Go to site