QBE Home Insurance

Keep your personal possessions safe – Compare QBE Home Insurance

QBE Insurance has been looking after the insurance needs of Australian customers for more than 125 years. Part of the QBE Insurance group, which is one of the world’s top 20 general insurance providers, QBE Australia has over 30 offices throughout Australia.

And having taken home the title for General Insurer of the Year from the National Insurance Brokers Association (NIBA) for 2002 to 2012, QBE has a solid reputation as a trusted insurance provider. In addition to car, CTP and travel insurance, QBE also offers a range of home buildings and contents insurance policies. Taking out insurance cover for your home and contents is all about peace of mind and financial security.

When disaster strikes, whether it be fire, storm, theft or a number of other risks, your home and your treasured possessions will be protected. QBE offers three policy options to Australian customers:

  • Building Insurance
  • Contents Insurance
  • Home and Contents Insurance.
finder.com.au does not currently have access to this home insurance brand. You may wish to compare options available on the home insurance homepage.

QBE Home Insurance Cover Options

QBE Building Insurance

This policy provides cover for the structure of your home, including your garage, outbuildings and even your pool. When fire, theft, storm, flood, lightning, riot and a range of other incidents damage or destroy your home, QBE can provide the cover you need. Other features include cover for temporary accommodation costs, accidental glass breakage and up to $30 million of legal liability protection. Insured events include:

  • fire
  • theft
  • falling trees and branches
  • falling aerials
  • explosion
  • vandalism and malicious damage
  • damage by animals
  • lightning and thunderbolt
  • water and other liquid
  • riot
  • earthquake
  • tsunami
  • collision
  • flood
  • storm
  • rain
  • 30% sum insured safeguard
  • temporary accommodation costs
  • mortgage discharge costs
  • accidental glass breakage
  • $30 million of legal liability.

QBE Contents Insurance

Your possessions are the most important items in the world, so this policy ensures that they are safeguarded against an extensive selection of risks. This includes cover for your carpets, furniture, home entertainment system, the stuff in your backyard shed and more. QBE offers new for old replacement on most items and allows customers to choose the excess they pay. $30 million of liability cover is also included. Under a QBE Contents Insurance policy your possessions are covered against:

  • fire
  • theft
  • explosion
  • flood
  • storm
  • accidental breakage
  • earthquake
  • lightning
  • burglary
  • malicious damage
  • impact
  • escape of liquid
  • new for old replacement for most items
  • 14 days cover at both sites when you are moving house
  • electrical motor burnout cover
  • $30 million of legal liability protection.

QBE Home and Contents Insurance

If you want the protection offered by both of the policies previously listed, you can combine them into a QBE Home and Contents Insurance policy. QBE’s Home and Contents Insurance combines the cover offered under the Building Insurance and Contents Insurance policies to create a policy that offers the ultimate level of protection. As well as $30 million of legal liability protection, this policy also covers accidental glass breakage, loss of credit cards, damage to external door locks and keys, three months of cover for contents in storage, rebuilding costs and the removal of debris. A 30% building sum insured safeguard is also included for situations where your building suffers a total loss. This policy provides:

  • 30% safety net of your sum insured
  • temporary accommodation costs
  • accidental glass breakage
  • $30 million of legal liability cover
  • cover for the spoilage of refrigerated and frozen food.


Actions of the seaNo
Built in dishwasher covered by contents coverYes
Can customers choose to opt out of flood coverNo
Contents in open air coveredYes
Cover for accidental breakage of glass and ceramicsYes
Cover for contents in transit while movingNo
Cover for domestic workers compensationYes
Cover for petsYes
Cover for shared householdYes
Cover for specified portable items away from homeOptional (extra fee)
Cover for unspecified portable items away from homeOptional (extra fee)
Cover if thief entered with owners consentNo
Cover only the damaged areaYes
Cover to match the next roomNo
Cover whole room for damage to carpet tiles etcYes
Damage by animalsYes
Days cover for both addresses while moving30
Extra costs to comply with building regulationsYes
Fire damageYes
Flash flooding stormwater rainfall run offYes
Flood as per the standard definitionYes
Freestanding wallsOptional (extra fee)
Funeral expenses if someone dies because of a covered eventNo
Fusion or motor burnout coveredYes
Gates and fences covered for storm damageOptional (extra fee)
Jewellery per item limit$1,500
Jewellery total limit$1,500
Landslide caused by a stormNo
Landslide caused by an earthquakeYes
Legal liability millions$30
Lightning incl power surgeYes
Limit for cash$500
Limit for replacing keys and locks300
Limit for visitors contents$1,000
Liquid escaping such as from a burst pipeYes
New for old coverYes
Theft of contentsYes
Tools of trade per item limit$1,500
Tools of trade total limit$1,500
Total replacement cover for homeNo
Under insurance protectionYes
Under insurance protection limit30% of Sum Insured
Vandalism riots and malicious actsYes
Visitors contents coveredYes
Water or liquid damage from pipes tanks pools etcYes
Wind and other storm damageYes
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What isn't covered by this policy?

Regardless of which QBE Home Insurance policy you choose, there are certain circumstances under which your claim will not be paid. These include:

  • If your claim relates to the lawful seizure or repossession of your home or contents
  • If your claim is caused by invasion, war or rebellion
  • If your claim results from an act of terrorism related to biological, chemical or nuclear weapons, pollution or contamination
  • If the claim results from a deliberate act by you, a family member or someone acting with your consent to cause the item to be lost or damaged
  • If your claim is for wear and tear or deterioration
  • If your claim is for depreciation
  • If your claim results from damage caused by atmospheric conditions, vermin, mould, mildew, rot, insects, action of light or inherent defect
  • If your claim results from any cleaning, repairing, restoring or altering
  • If your claim is for financial or consequential loss.
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How much does QBE Home Insurance cost?

There are a number of factors that can affect the premium you will have to pay to take out QBE Home Insurance cover. These include:

  • The sum insured. It goes without saying that the higher the level of cover you choose, the more you will have to pay for it.
  • The address of your building or where your contents are kept. Certain insured events are more at risk of occurring in specific areas of the country. For example, you have live in a suburb with a high crime rate or in a region prone to violent and damaging storms.
  • If you have a no claim bonus discount. This will help shave big discounts off the top of your cover.
  • Your insurance history. A history of past claims on your home insurance policy will influence your risk profile.
  • Whether your home has any security features. These act as a deterrent to thieves and mean you will be less likely to ever have to make a claim.
  • The construction and age of your home. The owners of older homes are generally more likely to make a claim, while the construction of your home can affect the likelihood of it suffering damage or loss.
  • The excess you choose to pay. The higher the excess you choose, the lower your premiums will be.
  • Any optional benefits you select. These added benefits are available at an extra cost to you.

You can pay your QBE premium annually or in instalments.

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What types of excess apply to QBE policies?

Whenever you make a claim on your QBE Home Insurance policy, you’ll have to pay an excess to make a contribution to the cost of the claim. There are multiple excesses that apply to a QBE policy, including:

  • Basic excess. This applies to all building and contents claims, but it can be adjusted to change the cost of your premium.
  • Earthquake and tsunami excess. If your claim is for earthquake or tsunami, this excess of $250 will apply. However, if your basic excess is higher than $250, the higher amount will be charged for any earthquake or tsunami claim.
  • Imposed excess. QBE may impose an additional excess on top of the other excesses that apply to your policy.
  • Contents temporarily in storage excess. Claims for vandalism, theft, water or other liquid, storm, rain or flood damage to contents in storage attract a minimum excess of $500.
  • Valuables excess. This applies if you have selected the specified valuables optional benefit.
  • Optional excesses. Other excesses apply to optional benefits, including the extended contents in storage cover excess and the accidental damage excess.
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How to can I pay less for my policy?

  • Buy online. You can save 20% on the cost of your QBE Home Insurance policy if you buy it online.
  • No claim bonus discount. You’ll be rewarded with premium savings if you have a good no claim history with QBE. The discount increases each year you do not make a claim until you reach the maximum discount limit.
  • Joint policy discount. If you insure both your building and/or your contents and/or your valuables at the same address, you can take advantage of a joint policy discount.
  • Over 50s. Policyholder over the age of 50 can also enjoy a premium discount.
  • Retirees discount. Policyholders who are also retirees can take advantage of cheaper home insurance cover from QBE.
  • Pay your premium annually. This means you won’t have to cover the extra costs associated with making instalment payments.
  • Increase your security measures at home. This will deter thieves and burglars, in turn reducing your risk profile.
  • Choose a higher excess. This will result in a lower policy premium.
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How can I make a claim?

If an insured event occurs, make sure that you take all possible steps to prevent any further loss or damage. If theft or vandalism has occurred, report it to the police immediately.

You can then call QBE or visit the QBE website to inform them what has happened. A QBE representative will take you through the claims process to give you an accurate idea of what you need to do next. If QBE requires it, you will need to complete a claim form and also provide any supporting documentation required to assess your claim. This could include letters, valuations, receipts or proof of ownership.

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Still have questions about QBE insurance?

Q. Does my home and contents policy provide cover for accidental damage?

  • A. While this feature is not automatically included in cover, you can add it to your policy for an extra cost.

Q. Which policy covers my carpets and blinds?

  • A. These are covered under QBE Contents Insurance.

Q. Does QBE Contents Insurance cover my items when they are away from home?

  • A. No, this feature is not automatically included in your policy. However, you can choose optional Valuables Cover that safeguards your items against accidental loss or damage anywhere in Australia or New Zealand. This can be extended to worldwide cover if you wish.

Q. I’m going overseas for a holiday - do I need to tell QBE about this?

  • A. If your house will be left unoccupied for more than 60 days, you’ll need to get in touch with QBE to ensure that your cover continues.
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Find the home insurance policy that is right for you

QBE Home Insurance options provide competitive cover for a variety of Australian homeowners. Just make sure to compare QBE’s policies with others on the market to ensure that you end up with the right cover for your needs.

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