Allianz Home Insurance review 

Allianz's Home & Contents insurance includes higher benefit limits than some other popular providers, but it can be lacking in optional extras. 

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By

Peta Taylor

Updated

Fact checked

Key takeaways

  • Allianz won the 2026 Finder Award for Best Comprehensive Home Insurance.
  • You can save up to 10% by combining both building and contents cover added on the one Home Insurance policy.
  • Allianz has 24/7 claims support so you can submit a claim any time you need.

Our verdict

Pros

  • 2026 Finder Award winner for Best Comprehensive Home Insurance.
  • Allianz offers an excess you can choose from within a given range.
  • $7,500 for unlisted valuable contents kept at the home.

Cons

  • Domestic workers compensation is not covered.

Compare Allianz's home insurance policies

Finder Score Fire, Storm & Theft Damage Flood Escape of Liquid Accidental damage
Allianz Home Insurance logo
9.6 Excellent
Allianz Home and Contents Insurance
Finder Award
9.6 Excellent
Optional
Discount: Save up to 10% when you combine both Building and Contents covers under the one Home Insurance policy. T&Cs apply.
Our verdict: Strong customer service record and pay monthly at no extra cost.
View details
Compare product selection
Allianz Home Insurance logo
8.8 Great
Allianz Contents Insurance
8.8 Great
Optional
Our verdict: Strong customer service record and pay monthly at no extra cost.
View details
Compare product selection
Allianz Home Insurance logo
9.7 Excellent
Allianz Home Insurance
9.7 Excellent
Optional
Our verdict: Strong customer service record and pay monthly at no extra cost.
View details
Compare product selection
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Finder Score - Home insurance

We crunch eligible home insurance products in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster. We assess home and contents, building only and contents only products individually.

Read the full methodology

Finder Awards badge

Congratulations, Allianz!

Allianz was a big winner in the 2026 Finder Awards.

  • Highly Commended, Best Value Home Insurance: Allianz Home and Contents Insurance
  • Winner, Best Comprehensive Home Insurance: Allianz Home and Contents Insurance

Full list of 2026 home insurance winners

What additional cover options are available?

  • Accidental damage: This can be added to your policy to cover you for things like accidentally putting a hole through the wall.
  • Motor burnout: This is cover for damage caused by an electrical current to a domestic household electrical motor within items such as fridges or washing machines, if they are less than 10 years old.
  • Portable contents: When added to content cover, this covers the cost of replacing your portable items if they're stolen or damaged anywhere in Australia or anywhere in the world for up to 90 continuous days.
  • Rebuild safety net: This cover can be added when you have buildings cover and meet certain eligibility criteria. Covers up to an additional 30% of buildings sum insured for repair or replacement if loss or damage is caused by an insured event and sum insured is exceeded
  • Contents in commercial storage: This can be added to your policy when you have contents cover. Covers loss or damage to your contents while stored in a commercial storage facility by insured events. Conditions and exclusions apply.

How to make a claim

Allianz has 24/7 claims support so you can submit a claim at any time, any day. This can be done online or via the phone on 13 10 13.

Allianz home insurance complaints information

In the 2024-2025 financial year, AFCA received a total of 903 complaints about Allianz's home and contents insurance products. 247 of those were resolved at the registration and referral stage, giving Allianz a referral resolution rate of 27.35%.

Comparison of complaint data from major home insurers.

Home insurance complaints - Allianz · dw:fwmRL
UnderwriterProviderComplaints received (building)Complaints resolved at registration & referral (building)Referral resolution rateComplaints received (contents)Complaints resolved at registration & referral (contents)Referral resolution rate
Allianz Australia Insurance LimitedAllianz76520527.30%1384232.06%
Insurance Australia LimitedNRMA93241242.08%24012350.83%
AAI LimitedAAMI1,58483851.82%38420456.20%
QBE Insurance (Australia) LimitedQBE68021431.66%581932.76%
Source: Australian Financial Complaints Authority

FAQs

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Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio

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4 Responses

    Dianne and B.J.Miley's avatar
    DianneMarch 18, 2025

    Do we have house insurance with Alliance Insurance Company from 5/09/2024 ?

      Sarah Megginson's headshotFinder
      SarahMarch 19, 2025Finder

      Hi there, Your best bet is to contact Allianz Customer Support to check your policy details. You can call them on 13 1000 Monday to Friday, 8 AM to 9 PM AEDT Saturday and Sunday, 8 AM to 5 PM AEDT.

    Sally's avatar
    SallyAugust 6, 2019

    Hello we have a house in Moorina Qld Australia that we would like to insure. Our son is currently living there and the home was built around 1980 and is brick veneer. There is also an NBN tower on the property which the land is leased. The property is 9 acres. The tower is about 80 metres from the house and we require it to be covered under the legal liability. Can you do this, and how much?

      Faye Manuel's avatarFinder
      FayeAugust 8, 2019Finder

      Hi Sally,

      Thanks for contacting Finder.

      I understand you are requesting for a home insurance quote from Allianz. Just to clarify that we are not affliated with Allianz so I suggest you call them directly to discuss which is the best home insurance policy for your house in Moorina Qld.

      Kind Regards,
      Faye

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