Allianz Home Insurance

What does Allianz Home Insurance cover?

You can get 3 different types of home insurance policies from Allianz: home building insurance, contents insurance and combined home and contents insurance. It also offers landlord insurance for those with investment properties.

An Allianz Home Insurance policy can cover you for these insured events and a bunch more.

Excess amounts vary from $500 up to $10,000. This way, you can choose an option that fits your needs. The cooling-off period for Allianz policies is 14 days, which is slightly below industry standard. This means that you have less time to cancel your policy if you change your mind.

Allianz is a general insurer, which means it backs all different types of insurance, such as home, car and travel insurance.

Here's a rundown of Allianz Home Insurance

Here's a review of Allianz Home Insurance complaints

We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2020 and June 2021. The data breaks down different underwriters and compares their business size to the number of complaints processed.

When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.

Here's an overview of how Allianz (Allianz Australia Insurance Limited) did:

• The total number of complaints made against Allianz is actually reasonable, considering it's a very large firm. It even has a similar number of complaints compared to Hollard, which is a smaller firm.
• Allianz was able to close the majority of its complaints, compared to the other firms. However, the majority of these complaints couldn't be resolved with its customers directly and had to be escalated by AFCA.

Here's the bottom line about Allianz Home Insurance

Allianz is a well-known insurance company that offers its customers a good level of customisation and access to discounts on its policies. Just be aware that Allianz charges extra if you want to pay monthly instead of annually.

Not sure yet? You can compare other home insurance brands side-by-side so that you end up with a policy you're happy with.

Frequently asked questions

• How do I make a claim on my Allianz Home Insurance policy?

  You can lodge a claim online at any time through the Allianz portal. If you prefer to talk to someone, you can also call them on 13 10 13.

  Before you start, make sure to have the following prepared:

  • Your personal details and policy number (if you don't have a paper copy, try find it in your emails)
  • Information about what happened, including what kind of damages you'll be claiming for
  • Evidence of the event like photos, invoices, police reports, quotes etc.

• Why do I have to pay an excess to Allianz?

  Generally, to keep the costs of premiums low. By charging an excess, insurance companies are trying to reduce the number of small claims made. The fewer claims they pay out, the cheaper they can make premiums.

• What kind of discounts can I get with Allianz?

  You can get 10% off your first year's premium when you initially sign up and a further 10% off if you buy a combined home and contents policy. You can also get a no claims bonus, which depends on your claims history.

• Who is eligible for an Allianz home insurance policy?

  An Allianz home insurance policy is suitable for someone who owns and occupies a home building and wants to protect themselves against the financial burden resulting from the loss or damage that insurance can cover, including legal liability. They should be able to afford to pay the premiums. It is not suitable if you own a house that forms part of a strata title, mobile home, hotel or other type of guesthouse. It's also not suitable for anyone that is looking to rent out their home on a commercial basis. It should also be well maintained.

Leave an Allianz Home Insurance review

If you've held, or currently hold, an Allianz Home Insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Allianz is right for them. Some reviews are from a survey commissioned by Finder.