Allianz won a range of Finder's customer satisfaction awards all across Australia because it was so highly rated by its own customers.
There are a range of excess options on offer so you can find something that suits your budget.
Allianz's home and contents insurance covers up to $7,500 for jewellery — this is higher than many other insurers.
Cons
Allianz does not offer underinsurance protection — this is an optional benefit for many other providers.
It does not offer a full building replacement option — this is important to some homeowners.
Its cooling off period is just 14 days — other insurers have cooling off periods of 21 days and longer.
How does Allianz compare with other popular providers?
Features
Allianz Home and Contents insurance includes higher benefit limits than other home insurance providers for some features, like jewellery and tools of trade. However, it also lacks other benefits like underinsurance protection and full building replacement which can be valuable features for many homeowners.
From 9 November 2024, any Allianz home insurance policies that have been purchased and have a start date from 14 January 2025 will include flood cover. If you purchase a policy and have a start date before 14 January 2025, flood cover will remain an optional extra.
Compare Allianz's home insurance policies
What additional cover options are available?
Flood cover. For policies that are effective before 14 January 2025, flood cover is an optional extra that can be added to your policy. For policies bought after 9 November 2024 with a start date from 14 January 2025, flood cover is included as part of your cover. Check the product disclosure links at the bottom of this page for more information about this.
Accidental damage: This can be added to your policy to cover you for things like accidentally putting a hole through the wall.
Electrical motor burnout: This is cover for major household appliances that have an electrical motor like fridges or washing machines.
Portable contents: This covers the cost of replacing your potable items if they're stolen or damaged.
Domestic workers' compensation: This covers people you employ at your insured address to help you around the house, such a cleaner. This is only available in TAS, WA and ACT.
How to make a claim
Allianz has 24/7 claims support so you can file a claim at any time, any day. This can be done online or via the phone; 131013.
Allianz home insurance complaints information
In the 2022-2023 financial year, AFCA received a total of 1,275 complaints about Allianz's home and contents insurance products. 529 of those were resolved at the registration and referral stage, giving Allianz a referral resolution rate of 41.49%.
Congratulations, Allianz!
Allianz received the following awards in the 2024 Customer Satisfaction Awards:
'Home Insurance - WA' - Most Loved Brand (Winner)
'Home Insurance - WA' - Top Value Brand (Winner)
'Home Insurance - WA' - Most Trusted Brand (Winner)
'Home Insurance - WA' - Legendary Service Brand (Winner)
Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio
A home insurance calculator can give you a rough estimate on the value of your home and contents. But is that what you really want? Find out how to not underinsure or overinsure your home.
Hello we have a house in Moorina Qld Australia that we would like to insure. Our son is currently living there and the home was built around 1980 and is brick veneer. There is also an NBN tower on the property which the land is leased. The property is 9 acres. The tower is about 80 metres from the house and we require it to be covered under the legal liability. Can you do this, and how much?
Finder
FayeAugust 8, 2019Finder
Hi Sally,
Thanks for contacting Finder.
I understand you are requesting for a home insurance quote from Allianz. Just to clarify that we are not affliated with Allianz so I suggest you call them directly to discuss which is the best home insurance policy for your house in Moorina Qld.
Kind Regards,
Faye
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Hello we have a house in Moorina Qld Australia that we would like to insure. Our son is currently living there and the home was built around 1980 and is brick veneer. There is also an NBN tower on the property which the land is leased. The property is 9 acres. The tower is about 80 metres from the house and we require it to be covered under the legal liability. Can you do this, and how much?
Hi Sally,
Thanks for contacting Finder.
I understand you are requesting for a home insurance quote from Allianz. Just to clarify that we are not affliated with Allianz so I suggest you call them directly to discuss which is the best home insurance policy for your house in Moorina Qld.
Kind Regards,
Faye