Our verdict
Pros
- Youi has a high customer satisfaction rating with local call centres.
- Youi offers a range of customisation options to tailor your policy to you.
- Up to $1,500 per household member is offered for counselling after a claim, a rare benefit.
Cons
- Sometimes, you have to call Youi to get a quote, you can't just request and buy online.
- There's no discount if you buy online, a typical perk from other brands.
- Some terminology is vague, including "reasonable costs" for home office damage.



I have been in touch with your office and I was directed to your website to read your statement following the very bad press you have sustained following the investigation currently underway.
I have not been able to find such a statement . As a consumer f your products this disturbs me greatly.
Hi Judith,
Thank you for reaching out.
I understand the inconvenience this has caused you but you have reached finder which is a comparison website and not Youi. If you wish to contact Youi regarding your concern please call them at 1300 852 320 from Monday to Friday 05:00am – 06:30pm
and Saturdays from 05:00am – 06:30pm. Hope this helps!
Cheers,
Reggie
I need to get a landlord insurance for my investment property.
Hello Lalith,
Thank you for your comment.
For landlord insurance on investment property, please refer to the brands listed in the comparison table that you can get quotes from. You can press the “Get a quote” button to be redirected to the insurer’s website where you can get a quotation.
Please make sure to read the eligibility criteria, features, and details of the policy, as well as the relevant Product Disclosure Statement PDS/T&C’s of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the insurance brand to verify any details.
Regards,
Jhezelyn