ahm Home Insurance

You may know ahm as one of Australia's biggest private health insurers, but the company also now offers a range of home and contents insurance options. You can choose from three policies — Home Insurance, Contents Insurance and Home and Contents Insurance — and get add-ons such as portable valuable contents cover. ahm's policies are underwritten by Hollard.

What types of home insurance does ahm offer?

ahm lets you choose from three types of home insurance. Each type of insurance comes with the choice of two different levels of cover: basic cover and comprehensive cover. The latter comes with higher limits and accidental damage cover. The three policies are:

Home Insurance

This covers the physical structures that make up your home, which can include outbuildings and home improvements and fixtures. You'll be insured for events such as fire, theft, storms, malicious damage and accidental glass breakage. It doesn't cover you for the contents of your home.

Contents Insurance

This policy only covers the items and belongings kept at your home, which can include furniture, white goods, electrical appliances, jewellery and the contents in your home office. It can also cover carpets. Some of the main insured events include fire, explosion, theft, flood and food spoilage.

Home and Contents Insurance

This covers both the building and its contents. It can cover you for the repair or rebuilding of your home and the belongings kept at the property up to the sum insured. You'll be insured for events such as fire and theft, storms and malicious damage.

What am I covered for with ahm home insurance?

Here's what you're covered for with each ahm home insurance policy:

What kind of exclusions are there?

Every policy comes with exclusions, though they can vary depending on which cover level you choose. With ahm, you won't be covered for any loss or damage caused by or resulting from:

What's the excess like?

The excess is the amount that you need to contribute towards a claim whenever you make one. With ahm home insurance, you might encounter the following excesses:

• Basic excess: This will apply to all claims unless ahm tells you otherwise. You may be able to select a higher excess if you want to pay a lower premium, or a lower excess for a higher premium.
• Earthquake or flood excess: If there's an earthquake or flood, a fixed excess of $500 will apply to each claim you make.
• Portable valuables excess: There will also be an excess of $100 that applies when you make a claim under the optional portable valuables cover add-on.

FAQs about ahm home insurance

• How do I make a claim with ahm home insurance?

  If your home or contents are damaged or destroyed, take all reasonable steps to prevent any further loss or damage from occurring. You should report any incidents involving theft or malicious damage to the police.
  After this, contact your insurer to let them know what's happened as soon as possible. You should be able to make your claim online. You can email ahm at carandhome@ahm.com.au or call 1300 518 049 for more information.

• Who's eligible for ahm home insurance policies?

  ahm's Target Market Determination (TMD) document looks at who's eligible for buildings cover, and contents cover separately.

  For buildings cover;
  You need to own and occupy a home that's not currently under major construction or repairs, is maintained and protected from damage, complies with government requirements, and mainly used for residential purposes.

  It also mentions that you need to have calculated your sum insured amounts.

  This means it's not so suitable for;

  • Homes owned under a strata title, community or company title
  • Homes that are likely to be unoccupied for over 100 days

  For contents cover;
  You can be the homeowner, be a renter, or own a property that is under a strata title, community or company title to take out contents cover.

  You can also opt for comprehensive or basic coverage. Comprehensive policies are suitable for those who want accidental damage cover, higher limits and other benefits. Basic policies are more suitable for those who don't want those extra bits.