Australian Seniors Home Insurance

Get home insurance with Australian Seniors and choose between basic and comprehensive cover. Save up to 30% when you buy online.

Australian Seniors Insurance Agency has home and contents insurance products for people who only need basic cover and those who want comprehensive cover. Both policies include $20 million of legal liability cover and large discounts if you buy online. Both policies are available for all Australian homeowners.

This review will outline the features, benefits and exclusions of Australian Seniors' home insurance policies and answer some common questions about home insurance.

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Australian Seniors home insurance cover options

Australian Seniors Insurance Agency provides two levels of home and contents insurance: Essential Cover and Top Cover.

Essential Cover

This policy provides a basic level of cover for your building and contents against theft, fire, earthquakes, lightning, storms, impact, flood, leaking and a wide range of other common risks. You also get $20 million of legal liability cover to help you pay compensation for an accident that causes death or bodily injury to another person or loss or damage to another person’s property.

Top Cover

Australian Seniors Insurance Agency’s Top Cover home and contents insurance policy provides comprehensive cover for all the same risks as the Essential Cover policy, including $20 million legal liability cover. However, it also adds the extra security of accidental damage cover, higher benefit limits and cover for your contents while in transit.

Australian Seniors home insurance levels of cover

Top Cover

  • Covers fire, earthquakes, storms, rainwater, flood, lightning, malicious damage, theft, impact, bursting and leaking of liquid
  • Higher benefit limits than Essential Cover
  • Accidental damage cover
  • Replacement of locks
  • Cover for home office contents
  • $20 million legal liability cover
  • Pay by the month at no extra cost
  • Save up to 30% when you buy online
  • Choose your excess amount
  • Additional cover benefits for landlords

Essential Cover

  • Covers fire, earthquakes, storms, rainwater, flood, lightning, malicious damage, theft, impact, bursting and leaking of liquid
  • $20 million legal liability cover
  • Accidental glass breakage
  • Emergency accommodation costs
  • Pay by the month at no extra cost
  • Save up to 30% when you buy online
  • Choose your excess amount
  • Additional cover benefits for landlords

General exclusions

Your Australian Seniors home insurance claim will not be paid in the following situations:

  • It is caused by a bushfire, a storm, a flood or rainwater which occurs within the first 72 hours of cover.
  • Your building is unoccupied for a period of more than 90 consecutive days.
  • It is caused by actions of the sea, including high tides.
  • It is due to gradual deterioration, such as wear and tear, rust, corrosion or depreciation.
  • It arises due to mould or mildew, wet or dry rot, rising damp or dampness.
  • It arises due to inherent defects, structural faults or faulty workmanship or design.
  • You fail to maintain your property in good repair.
  • It is caused by insects, birds, vermin or wildlife.
  • It is for erosion, subsidence, landslide, mudslide, settling, collapse, or earth shrinkage and expansion that is not directly caused by or does not occur within 72 hours of an earthquake, storm, rainwater or flood.
  • It is caused by tree roots, tree felling or lopping.
  • It is caused by any deliberate action by you, someone else living at the site, or other people who have entered with your consent.
  • It arises due to corruption of any electronic data, files or software.
  • It arises due to the mechanical, electrical or electronic failure of an item.
  • It is for building work such as an extension or renovation.
  • It is for any loss of profit or for any consequential loss.
  • It arises because you fail to comply with any commonwealth, state, territory or local government law.
  • It arises due to the lawful seizure or confiscation of the insured property.

Australian Seniors home insurance excess

An excess is the amount of money you are required to contribute towards a claim. There are different excesses that may apply depending on the type of cover you have chosen and what your claim relates to. You also have the freedom to choose different excesses for your home and contents and to increase your basic excess amount in return for lower premiums.

If you make a claim for an earthquake or flood, you will need to pay the higher of your selected basic excesses or a fixed excess of $500 for each event. If you take out an Australian Seniors landlords home insurance policy, any claims under the  “Malicious acts and theft” section of cover will require you to pay the higher of the basic excesses or a fixed excess of $400.

Who is eligible for Australian Seniors home insurance?

Australian Seniors home and contents insurance policies are available to all Australian homeowners. There are no other eligibility requirements that need to be met to qualify for cover, but make sure to read the PDS closely so you can make an informed decision about whether this is the right policy for you.

Making a claim

Australian Seniors Insurance Agency aims to make it as quick and simple as possible to file a claim. You will need to notify the police immediately when any theft or malicious damage occurs, and you should inform the insurer as soon as possible of any event that could lead to a claim. You can do this by phoning Australian Seniors Insurance Agency on 1800 003 818.

It’s also important to follow a few other simple steps:

  • Take reasonable precautions to prevent any further loss, damage or liability.
  • Make sure that the insurer approves any permanent repairs before you have them done.
  • Make receipts or valuations for covered items available to the insurer’s claims department.
  • Supply as quickly as possible any other information or documentation the insurer requests.

FAQs

A 14-day cooling-off period applies to Australian Seniors home and contents insurance policies.

Australian Seniors home and contents insurance policies are issued by The Hollard Insurance Company Pty Ltd.

The cost of cover depends on a range of factors, including the type of cover you choose, the value of your home and contents, where your property is located, any security devices you have installed and any discounts that may apply to your policy.

If your home suffers loss or damage and you are unable to safely reside there, both the Essential Cover and Top Cover policies cover your temporary accommodation costs. You will be covered for the lesser of the following amounts:

  • 12 months’ rent
  • 10% of the sum insured for your building

Yes, you can add the following benefits to your policy for an additional premium:

  • Electrical motor burnout
  • Rent default and legal expenses (landlords cover only)
  • Portable valuables cover

Yes, you can pay your Australian Seniors home insurance premiums in monthly instalments if you wish, and there is no extra cost for paying monthly instead of annually.

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