Finder makes money from featured partners, but editorial opinions are our own.

Suncorp home insurance review

The Suncorp home insurance "Build it back better" benefit could be ideal if you live in a disaster prone area.

4.0 ★★★★★ (59 reviews) Write a review

Our Verdict

  • It comes with a "Build it back better" benefit. If your house is damaged by an insured event, Suncorp will help you rebuild by using materials that are more resilient to natural hazards.
  • Flood cover comes standard on all policies. Many other home insurers will charge extra for this.
  • Although flood cover is included, it's worth noting that there are exclusions such as storm surge.
Sorry! We currently don't have this brand on our panel. But don't fret, you can head to the Suncorp home insurance website or compare a bunch of other home insurance companies with Finder.
Compare home insurance fast

Congratulations, Suncorp!

Suncorp received the highly commended award for 'Home Insurance - Comprehensive' in the 2024 Product Awards.

Full list of 2024 winners

What does Suncorp home insurance cover?

You can get 3 different policy types. Suncorp offers contents insurance, building insurance, and a combined home and contents insurance policy. You can also get Suncorp landlord insurance, strata insurance and renters insurance.

Some main events covered by Suncorp home insurance include:

Suncorp home insurance is issued by AAI Limited. It offers customers a range of excesses and a 14-day cooling off period which is lower than most.

Here's the run-down of a Suncorp home insurance policy

Check icon

Standard features

These are some of the standard features that you can claim on with Suncorp if an insured event causes damage or loss.

  • Accidental damage at the home
  • Temporary accommodation costs
  • Storage of undamaged contents
  • Removal of debris
  • Contents in transit
  • Mortgage discharge costs

plus icon

Optional add-ons

Suncorp home insurance only offers a few optional add-ons compared to many other insurers such as ING, Budget Direct and Virgin. These include:

  • Accidental damage
  • Motor burnout
  • Portable contents cover
  • Domestic workers' compensation

cross icon


All home insurance policies will have general exclusions. These are some things you won't be covered for with Suncorp. For the full list, check out its Product Disclosure Statement (PDS).

  • Coal seam gas
  • Lawful seizure
  • Wear and tear
  • Inherent defects
  • Soil movement
  • Actions or movement of the sea
  • Extensions, renovations or alterations to your home
  • Bushfires, storms, floods or tsunamis in the first 72 hours of cover
  • Consequential loss of any kind

You can also head to general exclusions for more information about what home insurance won't cover.

Here's some information on Suncorp home insurance complaints

We looked at home insurance complaint data from the Australian Financial Complaints Authority (AFCA) between July 2020 and June 2021. The data breaks down different underwriters and compares their business size to the number of complaints processed.

When comparing insurers, keep in mind that insurers with a larger market share serve more customers, so can potentially get more complaints.

Here's an overview of how Suncorp (AAI Limited) did:

  • AAI Limited resolved 26.38% of its complaints directly with customers.
  • While it is considered a very large insurer, AAI Limited did receive the most complaints of all the insurers we reviewed.

Bottom line about Suncorp home insurance

Suncorp's home insurance could be good if you live in a disaster prone area of Australia, both because of its "Build it back better"' benefit and automatic flood cover. It also comes with a 6% seniors discount for Queenslanders.

If you're not yet ready to buy, you can compare other home insurance brands side-by-side here.

Why you can trust Finder's home insurance experts


We're free

You pay the same as buying directly from the home insurer. Better still, we regularly run exclusive deals that you won't find on any other site – plus, our tables make it easy to compare policies.
expert advice

We're experts

We've researched and rated dozens of policies as part of our Finder Awards. We provide unique insights and our in-house experts regularly appear on Sunrise, 7News and SBS News.

We're independent

Unlike other comparison sites, we're not owned by an insurer. That means our opinions are our own and we work with lots of home insurance brands, making it easier for you to find a good deal.

We're here to help

Since 2014, we've helped 150,000+ people find home insurance by explaining your cover options simply and clearly. We'll never ask for your number or email. We're here to help you make a decision.

Suncorp home insurance frequently asked questions

Leave a Suncorp home insurance review

If you've held, or currently hold, a Suncorp home insurance policy, we'd love to hear from you. Your reviews help other Australians decide if Suncorp is right for them. Some reviews are from a survey commissioned by Finder.

More guides on Finder

Ask a Question

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our 1. Terms Of Service and 6. Finder Group Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Go to site