With both temporary accommodation cover and emergency expenses cover of up to $1,000, Youi caravan insurance offers competitive limits for your caravan or trailer.
Youi's comprehensive policy includes flood cover, unlike seven other brands reviewed.
Youi offers three caravan policies, from basic Third Party to comprehensive cover options.
Choosing your own repairer is not a standard feature with Youi's comprehensive policy.
A caravan or trailer is more than a house on wheels – it’s a home, as unique as the people who live in it. While most insurers will give you a policy, Youi works out which is the best for you. By going into the details of how you use your home away from home, Youi bases your cover on both your record and use of caravan or trailer.
Our verdict
Pick from 3 caravan policies depending on the level of cover you're seeking and how much peace of mind you want.
Flood cover is included with Youi's comprehensive policy. This wasn't the case for 7 other brands we looked at.
Many comprehensive policies let you choose your own repairer after an accident, but Youi doesn't include this feature as standard.
Review by our travel insurance senior writer James Martin
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What cover options does it offer?
Youi offers a range of insurance policies, but even its most basic cover will give you protection should you damage someone else’s property, and all policies include counselling services. Here is what you can choose from:
Third party property (TPP) is Youi’s simplest cover option. It will insure you against damaging someone else’s property or if your caravan or trailer is damaged by an uninsured driver.
Third party fire and theft is TPP with the added protection against theft or fire, as well as covering the contents inside the caravan or trailer. Providing legal liability of $20 million, this policy gives you a mix between cover and value.
Comprehensive covers all your bases. Be it accidental damage, natural damage from storms or floods, fire, theft or however else your camper might get damaged or cause damage to someone else’s property, comprehensive is the policy you want if you’re tired of worrying whether you’re covered or not.
How does each cover type compare?
Benefits
Comprehensive
Third party, fire and theft
Third party property only
Accidental damage
Yes
No
No
Intentional damage
Yes
No
No
Storm or flood
Yes
No
No
Fire or theft
Yes
Yes
No
Earthquake
Yes
No
No
Emergency accommodation, transport and repairs
Yes
Yes
No
Legal liability
Yes
Yes
Yes
Reasonable towing costs
Yes
Yes
No
Locks and keys
Yes
Yes
No
Contents inside the caravan or trailer
Yes
Yes
No
Caravan park fees
Yes
Yes
No
Animal death or injury
Yes
No
No
Counselling services
Yes
Yes
Yes
Annex
Optional
Optional
No
Caravan contents upgrade
Optional
Optional
No
Burnout of electric motor
Optional
No
No
Business items
Optional
Optional
No
What additional cover options are there?
On top of its extensive list of inclusions, Youi offers a few additional options for extra cover, including:
Annex cover (extra cover if you keep your caravan parked in an annex)
Caravan contents upgrade (insuring the total replacement value of your caravan’s contents)
Burnout of your electric motor (replacing or repairing broken down or failed electric motors)
Cover for business items (equipment, instruments and tools used in your trade or profession)
What exclusions are there?
As with all policies, there are exclusions you should be aware of, so be sure to read the fine print. General exclusions are:
Cover for illegal property and counterfeit goods, or illegal or reckless use at the time of the accident
Use for business or trade (unless covered by optional extras)
Legal repossessions, fines or penalties
Poor materials or workmanship (including asbestos)
Wear and tear (including rust, rot or mould)
Any event outside of Australia
War or civil commotion (rioting and looting)
Any damage or repairs prior to your policy
Replacement of glass that had damage prior to your policy
Loss of value or financial loss
Improvements beyond the caravan or trailer’s original condition before the accident
Unsecured contents in the caravan or trailer
Any unregistered caravan or trailer
Damage to roads due to normal use
Damage from animals or vermin
What excess do I need to pay?
Whenever you make a claim, you’ll need to pay a basic excess. You may be given the option of choosing your payable excess, but this will then affect the cost of your premiums. Certain situations will require you to pay an additional excess; these will be outlined in your policy. If your caravan or trailer was being driven or towed by someone not on your policy, you will have to pay an additional excess.
How do I make a claim?
Youi simplifies the claim process with a single point of contact. If you need to make a claim you simply call up, and the person to answer you is the person who’ll see your claim through to satisfaction. It’s important to remember that each claim can only relate to 1 incident and that you must take all reasonable steps to minimise and prevent any loss or damage.
You can make your claim online at youi.com.au/claiming
To speak to Youi about starting a policy, call 13 96 84
For roadside assistance and emergencies, call 131 117
Alexandra Koster was Finder's publisher for car, home and pet insurance. She has a Tier 1 certification in General Insurance, as well as a Bachelor of Arts in Film and Cultural Studies from the University of Sydney. Her hobbies include reading Product Disclosure Statements and deciphering complicated insurance lingo to help people save on their insurance so that they can spend their money on better things – like dogs.
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