Home Warranty Insurance

The builder usually pays for home warranty insurance, but it doesn't always protect you for unfinished jobs.

Homeowners who are left with incomplete or defective construction jobs may be protected by mandatory home warranty insurance in many parts of Australia – but only if the builder has gone missing, passed away, become insolvent or lost their licence.

This type of insurance is purchased by the builder doing the work and has many different names depending on the state you live in.

What is home warranty insurance?

Home warranty insurance is designed to protect homeowners against incomplete building work and defects from construction in residential projects but it only covers you in specific situations. For example, if your builder:

  • Goes missing
  • Dies
  • Becomes insolvent
  • Loses their license

It's taken out by the builders and tradespeople themselves but is only mandatory when the build project reaches a certain value. This differs between states, as does what it's called.

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Home warranty insurance in NSW and WA

Home warranty insurance functions largely the same way in both NSW and WA. The main difference is that it's often called "home building compensation" in NSW and "home indemnity insurance" in WA. It can cover you for the completion of building work or fixing defects but only if:

  • The builder is unable to finish the work due to death, financial insolvency or disappearance within six years of finishing the contract.
  • Any builder or tradesperson is required to take out this insurance for each building project over $20,000. Sub-contractors are covered by the head contractor's cover.


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Finder survey: Do Australians think home insurance is worth it?

ResponseGen ZGen YGen XBaby Boomers
Yes55.06%70.38%65.46%72.16%
No24.72%17.12%18.09%17.33%
I don't know20.22%12.5%16.45%10.51%
Source: Finder survey by Pure Profile of 1113 Australians, December 2023

Builders warranty insurance in Victoria

Builders warranty insurance is known as "domestic building insurance" in Victoria. It can cover homeowners plus subsequent owners for incomplete or defective building work.

  • Applies if the builder cannot finish due to death, disappearance, financial insolvency within six years of completing the contract, or if the builder fails to comply with a court order to repair substandard work (applicable to contracts signed after 1 July 2015).
  • Builders are only required to take out this insurance for each building project over $16,000.

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Home warranty insurance in QLD

In Queensland, home warranty insurance can cover the homeowner for incomplete construction work, defects and subsidence or settlement but:

  • You must make a claim within three months of noticing the defect for structural issues and within seven months of contract completion for non-structural defects.
  • Builders are required to take out this insurance for most residential projects valued above $3,300.

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Home warranty insurance in other states like ACT, SA and TAS

Home warranty insurance is mandatory in South Australia, the ACT and the Northern Territories for projects above $12,000 but not in Tasmania. It covers homeowners for incomplete construction and structural defects in a similar way to other states. It can apply if

  • The work has not been completed or faulty work has not been fixed and the builder dies, disappears or is declared bankrupt.
  • Builders are required to take out this insurance for most residential projects valued above $12,000.

Summary of the facts

StateMinimum value of workLength of cover for structural workLength of cover for non-structural workMinimum cover to be provided by insurer
ACT$12,0006 years$85,000
NSW$20,0006 years2 years$340,000
SA$12,0005 years$150,000
VIC$16,0006 years2 years$300,000
WA$20,0006 years$100,000

Pros and cons of home warranty insurance

Pros

  • It can sometimes cover incomplete or defective building work.
  • It can be an effective "last resort" system, where you can claim only if the builder doesn't complete the work due to death, disappearance or financial insolvency.

Cons

  • It's only mandatory on residential building projects that exceed a certain threshold depending on the state.
  • It doesn't protect you from dishonest builders (you generally won't be covered if a builder refuses to repair their work or give you a refund.)
  • In-built cap regardless of the building project (you'll only be covered for a maximum of 20% of the contract price).
  • It won't cover commercial buildings.

Is it time to look at your home insurance?

Whether you're buying your first home insurance policy or looking to switch from your existing one, it always pays to compare. You can choose up to four policies at a time, select "Compare" and view the benefits side-by-side to make sure you get the right cover.

Product Finder Score Fire, Storm & Theft Damage Flood Accidental damage Escape of Liquid
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Our verdict: The most popular insurer on Finder, Budget Direct prioritises low-cost cover and gives you up to 30% off your first year's premium for new combined Home & Contents policies purchased online.
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Our verdict: Finder’s 2022 Insurer of the Year for Customer Satisfaction and our Top Pick for Fire Damage cover. It’s good if you want a tailored quote over the phone.
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Our verdict: Honey gives you $250 smart sensors to reduce accidents and estimates your rebuild costs for you.
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Our verdict: Get $100 Kogan.com credit, up to 10% off your first year's premium, and $10 monthly Kogan.com credit (valid on $100+ purchases) with new online Home & Contents Insurance. T&Cs apply.
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Our verdict: Finder's Top Pick for Floods plus cover for other common claims such as fire and theft). Its discount is better than most – 20% off your first year with a combined policy.
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Huddle Home Insurance logo
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Our verdict: Save up to 10% on your policy in the first year.
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Budget Direct Home Insurance logo
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Our verdict: The most popular insurer on Finder, Budget Direct prioritises low-cost cover and gives you 15% off your first year's premium if you purchase online. You need to pay extra for flood cover and accidental damage.
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Honey Home Insurance logo
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Our verdict: Honey gives you $250 smart sensors to reduce accidents and estimates the value of your contents.
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QBE Home Insurance logo
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Our verdict: It covers essentials such as fire and theft plus comes with some good perks such as security upgrades after a burglary and up to 10% off your first year.
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Youi Home Insurance logo
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Our verdict: Finder’s 2022 Insurer of the Year for Customer Satisfaction and our Top Pick for Fire Damage cover. It’s good if you want a tailored quote over the phone.
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Huddle Home Insurance logo
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Kogan Home Insurance logo
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Our verdict: Get $10 monthly Kogan.com credit (valid on $100+ purchases) with Kogan Contents Insurance. T&Cs apply.
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Honey Home Insurance logo
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Optional
Our verdict: Honey gives you $250 smart sensors to reduce accidents and estimates your rebuild costs for you.
Get a quote More info
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Budget Direct Home Insurance logo
Finder score
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Optional add-on
Optional
Our verdict: The most popular insurer on Finder, Budget Direct prioritises low-cost cover and gives you 15% off your first year's premium if you purchase online. You need to pay extra for flood cover and accidental damage.
Get a quote More info
Compare product selection
QBE Home Insurance logo
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Our verdict: It covers essentials such as fire and theft plus comes with some good perks such as environmental upgrades and up to 10% off your first year.
Get a quote More info
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Kogan Home Insurance logo
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Optional
Our verdict: Get $10 monthly Kogan.com credit (valid on $100+ purchases) with Kogan Home Insurance. T&Cs apply.
Get a quote More info
Compare product selection
Huddle Home Insurance logo
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Get a quote More info
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Huddle Home Insurance logo
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Real Home Insurance logo
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Huddle Home Insurance logo
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Real Home Insurance logo
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Youi Home Insurance logo
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Optional
Our verdict: Finder’s 2022 Insurer of the Year for Customer Satisfaction and our Top Pick for Fire Damage cover. It’s good if you want a tailored quote over the phone.
Get a quote More info
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Finder Score - Home Insurance

We crunch eligible home insurance products in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster. We assess home and contents, building only and contents only products individually.

Read full Finder Score methodology

Frequently asked questions about home warranty insurance

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Gary Ross Hunter has over 6 years of expertise writing about insurance, including life, health, home, and car insurance. Having reviewed hundreds of product disclosure statements and published over 800 articles, he loves simplifying complex insurance topics for everyday readers. Gary has contributed to major outlets like Yahoo Finance, The Sydney Morning Herald, and news.com.au, and holds a Bachelor of Arts (Honours) in English Literature from the University of Glasgow, along with a Tier 2 General Advice certification, ensuring his work adheres to ASIC’s RG146 standards. See full bio

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Gary Ross has written 590 Finder guides across topics including:
  • Health, home, life, car, pet and travel insurance
  • Managing the cost of living

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