If someone keys your car, this would be covered under a comprehensive policy but claiming it could still be costly, due to the excess payable. If you've only got a third party policy on the car then you won't be able to claim the damage.
What to do when someone keys your car
As with any act of malicious damage or other vandalism, you should start by taking a picture of what's occurred. Next, find out whether there were any witnesses to the incident, be they human or security camera, to assist you in identifying the perpetrator. Since vandalism is a crime, you should also call the police and report the date, time and location of the incident, making a note of the incident number. Tracking down the culprit could save you a lot of money.
It could be worth having a licensed repairer provide an estimate for the damage caused so you can get a good handle on the costs involved. This will also help you in deciding whether or not go ahead with a claim as the costs to repair might be cheaper than the cost of your car insurance excess.
If you don't have comprehensive cover or your excess is more than the cost of repairs, you'll be left to foot the bill yourself.
How to make a claim for someone keying your car
To make a claim for this sort of incident, you should follow the standard procedure laid out by your insurer. Get as many details as possible, find witnesses and let your insurer know as soon as you can after discovering the damage. While a police report may not be required by your insurer, it's in your best interests to call it in because finding the culprit could recoup you the cost of repairs without needing to go through with the claim.
Does getting your car keyed raise your insurance?
Sadly, the answer is probably yes. Most insurance companies will count any claim against you and raise your premiums depending on what you're claiming for. While the price increase from an incident like this would be far less than an accident where you're to blame, it will still drive your premiums up. The effect could be far worse if you've made another claim within the past year or two, since consecutive claims have a greater impact.
Should you claim on your insurance?
The answer to this question largely depends on the extent of the damage. If the scratch is short and relatively shallow, it may require a simple touch-up: a job you could potentially do yourself or have it done for a couple of hundred dollars. If it's extremely mild or hard to notice, you may even choose not to worry about it at all. If, on the other hand, the scratch is severe, for example going all the way down through the layers of paint to the metal of the car, a professional repair job may cost you up to $1,000 or more.
In many cases, the excess on your car insurance will be greater than the cost of repairs, making a claim pointless. But even if your insurance will get you some money back, consider the long-term cost of making a claim. The small payout you get now may be outweighed by the accompanying premium rise in the future. In all but the worst cases, making a claim on your insurance for a key scratch may not be the most cost-efficient course of action.
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Generally, most if not all comprehensive car insurance policies will cover this kind of vandalism as a malicious act of damage to your vehicle, barring any stipulated exclusions that might apply. You will likely be able to claim the damage from the keying on your policy if you want to.
Alexandra Koster is Finder's publisher for car, home and pet insurance. She has a Tier 1 certification in General Insurance, as well as a Bachelor of Arts in Film and Cultural Studies from the University of Sydney. Her hobbies include reading Product Disclosure Statements and deciphering complicated insurance lingo to help people save on their insurance so that they can spend their money on better things – like dogs.
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