AAMI vs NRMA Car Insurance
A side by side comparison of AAMI and NRMA car insurance including expert analysis of pricing, features, complaints and reviews.
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By
Gary Ross HunterUpdated
AAMI and NRMA are two of Australia's most popular car insurers. While both are heavy hitters in the insurance space, one may more suited to you than the other in terms of price, depending on where you live.
We've compared the basic comprehensive car insurance policies on offer from AAMI car insurance and NRMA car insurance. See further below for other types of car insurance offered by these providers.
AAMI Comprehensive Car Insurance |
NRMA Comprehensive |
|
|---|---|---|
| Underwriter |
AAI Limited |
Insurance Australia Limited |
| Accidental Damage | ||
| Damage to other people's car |
Up to $20 million |
|
| Roadside assistance |
Optional |
Standalone |
| Agreed or market value |
Agreed or Market |
Agreed or Market |
| Choice of repairer |
|
Optional |
| Legal liability |
$20,000,000 |
$20,000,000 |
| Fire and theft |
|
|
| Storm |
|
|
| Flood | ||
| Hire car after theft |
Reasonable costs - Up to 21 days |
Up to $75 per day - Up to 21 days |
| Hire car after no fault accident |
Reasonable Cost |
Reasonable costs |
| Hire car after at fault accident |
Optional Up to $90 per day |
Optional Up to $75 per day - Up to 21 days |
| Emergency repairs |
Up to $1,000, combined with Emergency Transport & Accommodation and Personal Effects |
Up to $800 |
| Emergency travel and accommodation costs |
Up to $1,000, combined with Essential Emergency Repairs and Personal Effects |
Up to $1,000 |
| New car replacement |
If your car is written off or stolen in the first 2 years |
If your car is written off in the first 2 years |
| Personal effects/property |
Up to $1,000, combined with Essential Emergency Repairs and Emergency Transport & Accommodation |
Up to $1,000 |
| Locks and keys replacement |
|
Up to $1,000 |
| Towing |
|
|
| Trailer cover |
Up to $1,000 |
Up to $1,000 |
| Important |
Limits, exclusions and terms and conditions apply. Read the Product Disclosure Statement. |
Limits, exclusions and terms and conditions apply. Read the Product Disclosure Statement. |
Looking for other options? Check out these similar products.
How we picked theseAAMI offers 2 levels of non-mandatory car insurance:
AAMI's third party property damage policy can have fire & theft car insurance added to it.
NRMA offers 4 levels of non-mandatory car insurance:
NRMA also offers compulsory third party (CTP) insurance.
NRMA and AAMI both have pretty negative reviews online. While it's worth taking this into consideration, keep in mind that they are both very popular insurers so it's likely that they will have more complaints than smaller brands.
"Easy to use app, low premiums, easy to understand policies."
"Good value for money and friendly, helpful customer service."
"AAMI is a customer-friendly, fairly cheap insurance option."
"Long time customer, never lets me down."
"Easy to deal with. Prompt and efficient service."
"Great value."
Using data from the Australian Financial Complaints Authority (AFCA), we can see how many motor insurance complaints the underwriters from AAMI (AAI) and NRMA (Insurance Australia Limited) received and resolved in the 2025-26 financial year (1 July 2025 to 30 June 2026).
| Underwriter | Complaints received | Complaints resolved at referral | Referral resolution rate |
|---|---|---|---|
| AAI | 4131 | 2182 | 53.74% |
| Insurance Australia Limited | 2079 | 1055 | 50.17% |
"AAMI and NRMA are typically quite similar in price but if you live in NSW, NRMA might be more expensive. Our research found a $140 difference in premiums between the two insurers. In terms of what you get for your money, they're pretty similar. NRMA has a good customer service record and a bunch of actual branches scattered across NSW."
Only you can decide this. If you’re going off cost alone, our research indicates that AAMI is slightly cheaper. If you’re looking at features, they’re very similar and would come down to whether or not you care about things like roadside assistance, choice of repairer and cover for locks and key replacements. If you need more information before you can make a decision, find out how AAMI compares to other insurers, including Youi, Allianz, Budget Direct or Coles.
AAMI usually offers new customers $50 off their comprehensive policy, while NRMA offers 10% off. Given most comprehensive car insurance policies are around the $1,000 mark - there’s more savings to be had with the NRMA offer.
Gary Ross Hunter has over 6 years of expertise writing about insurance, including life, health, home, and car insurance. Having reviewed hundreds of product disclosure statements and published over 800 articles, he loves simplifying complex insurance topics for everyday readers. Gary has contributed to major outlets like Yahoo Finance, The Sydney Morning Herald, and news.com.au, and holds a Bachelor of Arts (Honours) in English Literature from the University of Glasgow, along with a Tier 2 General Advice certification, ensuring his work adheres to ASIC’s RG146 standards. See full bio
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