Youi vs AAMI car insurance
A side by side comparison of Youi and AAMI car insurance, including expert analysis of pricing, features, complaints and reviews.
Key takeaways
- Youi's comprehensive cover automatically includes roadside assistance and offers choice of repairer as an option.
- A sample quote indicated Youi was approximately $338 less costly than AAMI for a specific driver profile.
- AFCA data showed Youi had notably fewer motor insurance complaints than AAMI’s underwriter AAI.
Youi vs AAMI car insurance — compare key features
We've compared the comprehensive car insurance policies on offer from Youi car insurance and AAMI car insurance. See further below for other types of car insurance offered by these providers.
Youi Comprehensive |
AAMI Comprehensive Car Insurance |
|
|---|---|---|
| Underwriter |
Youi Pty Ltd |
AAI Limited |
| Accidental Damage | ||
| Damage to other people's car |
|
Up to $20 million |
| Roadside assistance |
Yes |
Optional |
| Agreed or market value |
Agreed or Market |
Agreed or Market |
| Choice of repairer |
Optional |
 |
| Legal liability |
$20,000,000 |
$20,000,000 |
| Fire and theft |
 |
|
| Storm |
|
|
| Flood | ||
| Hire car after theft |
Limit not disclosed - Up to 21 days |
Reasonable costs - Up to 21 days |
| Hire car after no fault accident |
Limit not disclosed |
Reasonable Cost |
| Hire car after at fault accident |
Optional Limit not disclosed - Up to 21 days |
Optional Up to $90 per day |
| Emergency repairs |
Up to $1,000 |
Up to $1,000, combined with Emergency Transport & Accommodation and Personal Effects |
| Emergency travel and accommodation costs |
Up to $1,000 |
Up to $1,000, combined with Essential Emergency Repairs and Personal Effects |
| New car replacement |
If your car is written off or stolen in the first 2 years |
If your car is written off or stolen in the first 2 years |
| Personal effects/property |
Up to $750 |
Up to $1,000, combined with Essential Emergency Repairs and Emergency Transport & Accommodation |
| Locks and keys replacement |
Up to $1,000 |
|
| Towing |
|
|
| Trailer cover |
Up to $1,500 |
Up to $1,000 |
| Important |
Limits, exclusions and terms and conditions apply. Read the Product Disclosure Statement. |
Limits, exclusions and terms and conditions apply. Read the Product Disclosure Statement. |
Youi vs AAMI car insurance prices compared
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Compare other products
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How we picked theseCar insurance policies on offer
Youi offers 3 levels of car insurance cover:
- Youi Comprehensive
- Youi Third Party Fire & Theft
- Youi Third Party Property Damage
AAMI offers 2 levels of car insurance cover:
- AAMI Comprehensive
- AAMI Third Party Property Damaege
Youi and AAMI car insurance complaints information
Using data from the Australian Financial Complaints Authority (AFCA), we can see how many motor insurance complaints the underwriters from Youi and AAMI (AAI) have received and resolved.
| Underwriter | Complaints recieved | Complaints resolved at registration & referral | Referral resolution rate |
|---|---|---|---|
| Youi | 208 | 80 | 38.46% |
| AAI | 2231 | 1370 | 61.43% |
Finder's verdict
Our expert says
"If you want quality customer service, a solid policy and roadside assistance automatically included, consider Youi. If price is the most important thing for you, or there are certain features you want high limits for, AAMI might be a safer bet. Either way, make sure you look at a handful of insurers, compare their cover and see who is priced best for you."
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Most car insurance companies are owned by the same parent company and when one phones them, they appear to be utilising the same platforms (phone response and questions asked).
How different are they in reality? Do they share data between each other when the person making the inquiry has also made similar inquiries with another one or more of the companies in the ‘group’?
Hi Peter,
I believe you’re referring to the same underwriters, but with different insurance brands. Is that correct? It’s true that some insurance companies do share the same underwriters.
If you wish to learn more, it’s best you get in touch with an insurance brand and ask them directly about this, including how they handle customer data.
Regards,
James