How long does it take to get a credit card?

You can usually get a new credit card within 5 to 10 working days – check how long it will take with your bank or provider here.

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The time it takes for you to apply and get a new credit card depends on lots of different factors, but most banks and providers have guidelines so you know what to expect. We have put a table together to show you how long it usually takes with different credit card providers in Australia, including ANZ, CommBank, NAB, Westpac and St.George.

When will I get my new credit card?

Compare the approximate application length and standard waiting period for new credit cards by provider to find out how long you may have to wait to get your next credit card.

ProviderApplication lengthWaiting period
American Express10 minutes5-10 working days
ANZ5 minutesWithin 5 business days
Bank Australia (bankmecu)10-15 minutes7-10 business days
Bank of Melbourne15 minutes5-7 business days
Bank of Queensland20 minutes7-10 working days
BankwestMinutes5-7 working days
Citi15 minutes7-10 working days
Commonwealth Bank15-20 minutesWithin 10 working days
Diners Club10 minutes5-10 working days
Latitude Financial Services10 minutes5-10 working days
HSBC10 minutes7 working days
MoneyMeMinutesInstant (virtual card)
NAB15 minutesWithin 5 business days
St.George10-15 minutesAround 5-7 business days
Suncorp10 minutes5-7 business days
Virgin Money10 minutesWithin 10 working days
Westpac10 minutesWithin 7 business days
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What happens after I've applied for a credit card?

man cc applicationAfter you submit your credit card application, the credit card issuer will assess your credit history and current finances in order to determine whether or not you are eligible for the card. They also use this process to determine how much credit they will offer you (in the form of your credit limit).

Providing you meet all the key application criteria, you could get conditional approval for the card within 60 seconds of submitting an online application. If not, you may get a follow up call or email from the credit card issuer asking for further information.

Providing supporting documentation

When you're conditionally approved for a credit card, the issuer may also ask you to submit supporting documents to complete the application process. The sooner you provide this information, the faster you'll get your card. The documents you'll need may vary between providers, but generally include some or all of the following:

  • A copy of your driver’s licence or passport
  • Recent payslips
  • Recent bank statements
  • Your most recent Tax Assessment Notice or PAYG summary
  • A letter from your employer or accountant verifying your employment and/or financial details

What do I need to do when I get my credit card?

After completing the whole application process, your credit card will usually come in the mail within the timeframe outlined by your provider. In some circumstances you may also be asked to go to your nearest branch to pick it up for security reasons.

Your new credit card issuer will also put together a "welcome pack" for you containing valuable information about the bank, the credit card and its terms and conditions of use. The welcome pack will either arrive before the card or come with it. Make sure you read through the provided information thoroughly before you start using your new credit card.

How do I activate my credit card?

Depending on the issuer, you may be able to activate your new credit card online, over the phone or in person. Information about card activation will also be included in your welcome pack and usually takes just a few minutes to complete.

Remember to sign your card

The signature panel on your new credit card gives you the legal authority to use the it and protects you against unauthorised transactions if it’s lost, stolen or compromised. So make sure you sign it when you first activate the card.

While it is exciting to be approved for a new credit card, there are a few more steps you need to know about before you can start using it. Being prepared for this process means you can tick all the boxes along the way and start using your credit card as soon as possible.

Pictures: Shutterstock

Compare credit cards with 60-second approval

Name Product Purchase rate Balance transfer rate Annual fee
St.George Vertigo Card
13.99% p.a.
0% p.a. for 30 months
$0 annual fee for the first year ($55 p.a. thereafter)
Save with a 0% interest rate on balance transfers for 30 months (with no balance transfer fee) and a $0 annual fee for the first year.
NAB Low Rate Credit Card
12.99% p.a.
0% p.a. for 32 months
$0 annual fee for the first year ($59 p.a. thereafter)
Get a 0% interest rate on balance transfers for the first 32 months (with no BT fee). Plus, save with a $0 first-year annual fee.
St.George Amplify Platinum
19.74% p.a.
0% p.a. for 15 months with 1% balance transfer fee
Receive 80,000 bonus Amplify Points (worth $350 in eGift cards) when you spend $3,000 in the first 90 days. Plus, a 0% balance transfer offer.
Citi Clear Card - Exclusive Offer
14.99% p.a.
0% p.a. for 28 months
$49 annual fee for the first year ($99 p.a. thereafter)
Offers 0% p.a. on balance transfers for 28 months with no balance transfer fee and a discounted $49 first-year annual fee.
Westpac Altitude Platinum Card
20.49% p.a.
0% p.a. for 22 months with 1% balance transfer fee
$49 annual fee for the first year ($150 p.a. thereafter)
Get 130,000 bonus Altitude Points (worth $450 cashback) when you spend $3,000 in the first 90 days, a 0% balance transfer offer and a $49 discounted annual fee.
Coles Rewards Mastercard
19.99% p.a.
0% p.a. for 14 months
$0 annual fee for the first year ($99 p.a. thereafter)
Get 40,000 bonus Flybuys Points or $200 off a Coles Supermarket shop, a $0 first-year annual fee and a 14-month balance transfer.
American Express Velocity Platinum Card
20.74% p.a.
Get 120,000 bonus Velocity Points and 120 Velocity Status Credits when you spend $4,500 in the first 3 months. Plus a complimentary domestic flight each year.
BankSA Vertigo
13.99% p.a.
0% p.a. for 30 months
$0 annual fee for the first year ($55 p.a. thereafter)
Enjoy 0% p.a. for 30 months on balance transfers (with no balance transfer fee), a low purchase rate and a $0 first-year annual fee.
St.George Amplify Signature - Qantas
19.74% p.a.
0% p.a. for 15 months with 1% balance transfer fee
Get 90,000 bonus Qantas Points when you spend $6,000 using your new card within 90 days from approval and 2 Qantas Club lounge invitations per year.
BankSA Amplify Platinum - Qantas
19.74% p.a.
0% p.a. for 15 months with 1% balance transfer fee
Receive 60,000 bonus Qantas Points when you spend $3,000 within the first 90 days from card approval.
St.George No Annual Fee
0% p.a. for 12 months, reverts to 20.74% p.a.
Save with a 0% p.a. interest rate offer and a $0 annual fee. Plus, a minimum credit limit of $500.
BankSA No Annual Fee
0% p.a. for 12 months, reverts to 20.74% p.a.
Offers 0% p.a. on purchases for 12 months and an ongoing $0 annual fee.

Compare up to 4 providers

Frequently asked questions

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20 Responses

    Default Gravatar
    JoshJuly 12, 2017

    How come there is no Bendigo Bank time frame outlined here?

      Default Gravatar
      JonathanJuly 16, 2017

      Hello Josh,

      Thank you for pointing that out. :)

      Bendigo application usually takes 10 minutes and waiting period is 5-10 business days. You can refer to our page about Bendigo Bank credit cards for more details and compare your options.

      Hope this helps.


    Default Gravatar
    MareeMay 24, 2017

    Correction: After online approval, ANZ takes 5 business days just to get your application to their own assessment team.
    They take another 2-3 business days to make a decision on it. Then if it’s approved, it takes another 5 business days to get the card to you, and they don’t even guarantee that. So it’s actually more like 3 weeks, not 5 working days.
    They told me this on the phone today. The way they have it written on the website is misleading.

      Avatarfinder Customer Care
      JhezMay 26, 2017Staff

      Hi Maree,

      Thanks for your comment and honest feedback.

      As confirmed by ANZ, for credit card online application, you would usually receive a response in 60 seconds, with an online application reference number. Once you’re approved, you will receive your card and welcome kit within five business days. If you have not received any, please contact ANZ directly to inquire about the status of your application.

      I hope this information has helped you in any way.


    Default Gravatar
    lewisDecember 21, 2016

    Hi How do I find out if my card has been delivered to branch without actually going in as its quite a drive

      Avatarfinder Customer Care
      MayDecember 21, 2016Staff

      Hi Lewis,

      Thanks for your question.

      You may ring the bank to check whether your card is already available. Usually, if you’re applying for a credit card, once you’re approved, you need not go to the branch to pick it up. The bank will send the card right to your indicated address instead.


    Default Gravatar
    SamOctober 28, 2016

    What does it mean when your application has been finalize

      Avatarfinder Customer Care
      MayOctober 28, 2016Staff

      Hi Sam,

      Thank you for your question.

      For credit card applications, after you have submitted the pertinent documents to the bank and they have already reviewed them, usually, if they consider your application, they will finalise your application approval and you will soon receive your credit card.


    Default Gravatar
    PaulAugust 1, 2016

    I applied for a debit card with ANZ on the 7/16/2016 and received an email saying that my debit card should arrive within 5 business days. But it has been almost three weeks since i received anything from the bank, I check my mail and email everyday and still nothing. Any advice?

      Avatarfinder Customer Care
      MayAugust 2, 2016Staff

      Hi Paul,

      Thanks for your comment.

      Just to confirm, you have applied for an ANZ Debit Visa card? If so, usually, when you’re approved, the account will be active within 2 days and the card will be delivered to your home address.

      As for the ANZ credit card, usually, you would receive a response in 60 seconds, with an online application reference number. Once you’re approved, you will usually receive your card and welcome kit within five business days. If you have not received any but you’re sure you were approved, please contact ANZ directly to enquire.


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