The time it takes for you to apply and get a new credit card depends on factors including the lender, the type of card and the details you include on your application. As a general guide, you can usually apply for a credit card online in around 15 minutes and if you're approved the card will arrive in the post within 5-10 working days.
Some Australian banks and brands also have their own guidelines. So, here we've got details of how long it takes to get a credit card with major lenders including ANZ, CommBank, NAB, Westpac and St.George.
| Provider | Application length | Time to get credit card once approved |
|---|---|---|
| American Express | 10 minutes | 5-7 working days |
| ANZ | 20 minutes (approx.) | 2-7 business days |
| Bank Australia (bankmecu) | Not provided | 5-7 business days |
| Bank of Melbourne | 10 minutes | 5-7 business days |
| Bank of Queensland | 20 minutes | 7-10 working days |
| Bankwest | 15 minutes | Within 10 working days |
| Bendigo Bank | 15 minutes | Within 10 working days |
| Citi | 10 minutes | 7-10 working days |
| Commonwealth Bank | 20 minutes | Within 10 working days |
| HSBC | 10 minutes | 7 working days |
| ING | 20 minutes | 5-7 working days |
| Latitude Financial Services | 10 minutes | 5-10 working days |
| MONEYME | 5 minutes | Instant (virtual card) |
| NAB | 15 minutes | Within 5 business days |
| St.George | 20 minutes | 5-7 business days |
| Suncorp | 10 minutes | 5-7 business days |
| Virgin Money | 10 minutes | Within 10 working days |
| Westpac | 15 minutes | 4-6 working days |
After you submit your credit card application, the credit card issuer will assess your credit history and current finances to determine whether or not you are eligible for the card. They also use this process to determine how much credit they will offer you (in the form of your credit limit).
Providing you meet all the application criteria, you could get approved for the card within 60 seconds of submitting an online application. You could also get "conditional approval" and be asked for further information before the credit card issuer's assessment can be completed.
If you're conditionally approved for a credit card, the issuer may also ask you to submit more supporting documents to complete the application process. The sooner you provide this information, the faster you can get approval and receive your card.
The documents you'll need to provide generally include some or all of the following:
After successfully completing the application process, you'll usually get your new credit card and a welcome pack in the mail within 5-10 working days. Or within the timeframe set by your new credit card provider, if that's different.
The welcome pack may arrive before the card and contains information about the bank, the credit card and its terms and conditions of use. Make sure you read this information before you start using the new credit card. In some cases, you may also be asked to go to your nearest branch to pick up the card and welcome pack for security reasons.
Depending on the issuer, you may be able to activate your new credit card online, over the phone or in person. Information about card activation will also be included in your welcome pack and usually takes just a few minutes to complete.
The signature panel on your new credit card gives you the legal authority to use it and protects you against unauthorised transactions if it’s lost, stolen or compromised. Make sure you sign it when you first activate the card.
If you have Google Pay, Apple Pay or Samsung Pay on your phone, you may be able to set up and start using a virtual card while you wait for a physical card to arrive in the mail.
For example, if you're waiting for a replacement of an existing card, Bankwest will automatically update your card details as soon as it has been issued, so you can use it before the physical card arrives.
But many other banks in Australia require you to wait until a replacement card has arrived and been activated.
If you're applying for a new credit card and want fast access, you could consider avirtual card. These cards store your account details online or on an app and may be completely virtual or come with a physical card as well.
Once your application for credit has been approved you could access your virtual card details straight away.
The application is typically fast, with some lenders saying you can apply "within minutes" and others taking around 15 minutes. Make sure you have all your details on hand so you can keep the process as simple as possible.
Many virtual credit card providers also offer an outcome within moments of submitting your application, but it does depend on the application details and your financial circumstances.
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