Can I get an additional card for someone?

Yes, if you want to share your account with a family member, you can fill in an additional cardholder application on the Firefighters Mutual Bank website. The additional cardholder must be at least 18 years of age and you’ll be responsible for managing the account.

How can I make repayments?

You’ll find details of your repayments, including the minimum amount you need to pay and ways to pay, on your credit card statement. Repayment options include: BPAY. Make payments from your chosen bank account using the biller code 948521 and the reference number on your credit card statement. Direct transfer from Firefighters Mutual Bank. If you have an everyday account with Firefighters Mutual Bank, you can transfer payments straight to your credit card or set up automatic payments. Cheque. You can mail a cheque to the bank using the address on your credit card statement. Remember to factor in payment processing times so that your repayment is received by the due date listed on your statement.

What should I do if my card is lost or stolen?

If your card is lost, stolen or may have been compromised online, call Firefighters Mutual Bank on 1800 800 225 as soon as you can. If you’re overseas, call +61 2 9735 9225. For any concerns you have outside of office hours, call the 24/7 Visa Global Customer Assistance Service on +1 303 967 1090.

Firefighters Mutual Bank Credit Cards

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Firefighters Mutual Bank is a member-owned bank for people work or volunteer in the fire or emergency services, including family members and anyone who has retired from these services. It's been operating since the 1960s and is a division of Teachers Mutual Bank Limited.
It offers a single, low rate Visa credit card with no annual fee and mobile payment options.

Compare Firefighters Mutual Bank Credit Cards

Purchase rate p.a.	Bonus points	Points per $ spent	Interest-free period	Balance transfer rate p.a.	Annual fee
Firefighters Mutual Bank Credit Card	Purchase rate p.a. 7.9% for 6 months, then 11.5%	Bonus points N/A	Points per $ spent N/A	Interest-free period Up to 55 days on purchases	Balance transfer rate p.a. 7.9% for 6 months with 0% balance transfer fee, then 11.5%	Annual fee $0	Save with an ongoing $0 annual fee and a low 11.5% p.a. interest rate on purchases.	More info Compare product selectionCompare	loading

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Benefits of getting a Firefighters Mutual Bank credit card

Visa benefits

You can use a Firefighters Mutual Bank credit card for payments in over 200 countries and regions around the world through the Visa network. You'll also get access to exclusive offers for travel, shopping, dining and entertainment through Visa Offers + Perks.

Digital wallets

You can add a Firefighters Mutual Bank Visa credit card to your Apple Pay, Google Pay and Samsung Pay to make payments straight from your mobile phone or other devices.

Security

Get protection and support with a 24/7 lost and stolen card hotline, as well as a Visa Zero Liability Policy to cover the cost of fraudulent transactions if your card is compromised.

Banking options

Keep track of your balance, check your transaction history and manage your account details in a way that suits you, with Internet banking and a mobile app.

Sustainability focus

Firefighters Mutual Bank is a division of Teachers Mutual Bank Limited, operating with 100% renewable energy and doesn't invest any money into fossil fuels, gambling, alcohol, tobacco or any other industries. It's also a certified B Corp and has been listed as one of the World's Most Ethical Companies. Check out Finder's interview with Teachers Mutual Bank's head of socially responsible banking, Corin Millais, for more details and insights.

How to apply for a Firefighters Mutual Bank Credit Cards credit card

Applying for a credit card online is fast and easy. You'll need to be at least 18 years of age and meet the card's eligibility criteria. For more about eligibility, the kinds of documentation you'll need and the factors that can affect whether your card application is approved, check out our full guide to applying for a credit card.

Credit card brands similar to Firefighters Mutual Bank

If you want a credit card from a member-owned bank or one that's focused on sustainability, here are 3 others you can compare with Firefighters Mutual Bank:

Frequently asked questions

You’ll find details of your repayments, including the minimum amount you need to pay and ways to pay, on your credit card statement. Repayment options include:
- BPAY. Make payments from your chosen bank account using the biller code 948521 and the reference number on your credit card statement.
- Direct transfer from Firefighters Mutual Bank. If you have an everyday account with Firefighters Mutual Bank, you can transfer payments straight to your credit card or set up automatic payments.
- Cheque. You can mail a cheque to the bank using the address on your credit card statement.
Remember to factor in payment processing times so that your repayment is received by the due date listed on your statement.

Sources

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Written by

Amy Bradney-George

Journalist

Amy is an experienced journalist with over 16 years of experience, contributing to major publications like Money Magazine, The Sydney Morning Herald, and ABC News Australia. Specialising in personal finance, she frequently appeared in media outlets and on radio. Amy holds a Bachelor of Arts in Journalism and Drama from Griffith University and earned RG146 certifications in Tier 1 Generic Knowledge and Tier 2 General Advice Deposit Products, ensuring her expertise is grounded in current financial regulations. Amy was Finder's Senior Writer for Credit Cards from 2016 to 2024. See full bio

Amy's expertise

Amy has written 505 Finder guides across topics including:

Credit cards
Frequent flyer
Credit score
BNPL
Money management
Sustainability

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Firefighters Mutual Bank Credit Cards