Compare credit cards with complimentary insurance

Save on holiday costs and travel with peace of mind when you have a credit card with complimentary insurance.

Complimentary insurance is a popular credit card feature that can cover you when you travel overseas and make purchases with your card. If you're already using your credit card, it's an easy way to save time and money organising separate insurance. However, while complimentary credit card insurance can save you buying cover upfront, there are eligibility requirements to meet before you're protected.

Use this guide to compare credit cards that offer complimentary insurance, the different types of complimentary insurance offered by credit cards and what you need to do to get cover and how to make a claim. We also outline what you need to consider when comparing complimentary insurance credit cards so that you can choose an option that suits your needs.

Comparison of credit cards with complimentary insurance

Rates last updated April 20th, 2018
Name Product Bonus Points Rewards Program Rewards Points per $ spent Purchase rate (p.a.) Annual fee Product Description
NAB Low Fee Platinum Card - Exclusive Offer
19.74% p.a.
$90 p.a.
finder Exclusive: Take advantage of 0% p.a. interest for 25 months on balance transfers with no balance transfer fee.
St.George Amplify Signature - Qantas
90,000 bonus points
Qantas Frequent Flyer


0.75
19.49% p.a.
$279 p.a.
Receive 90,000 bonus Qantas Points when you spend $4,000 within 90 days and receive two complimentary Qantas Club lounge invitations per year.
Qantas American Express Ultimate Card
55,000 bonus points
Qantas Frequent Flyer


1.5
20.74% p.a.
$450 p.a.
Receive 55,000 bonus Qantas Points, a $450 Qantas Travel Credit each year and 2 yearly complimentary Qantas Club lounge invitations.
HSBC Platinum Credit Card
HSBC Rewards Plus


1
19.99% p.a.
$129 p.a.
Offers a 0% p.a. for 22 months balance transfer and an annual fee refund each year when you spend $6,000. Plus, complimentary travel insurance.
Virgin Australia Velocity Flyer Card - Bonus Points Offer
60,000 bonus points
Velocity Frequent Flyer


0.66
20.74% p.a.
$64 p.a. annual fee for the first year ($129 p.a. thereafter)
Earn up to 60,000 bonus Velocity Points in the first 3 months and enjoy a discounted annual fee of $64 for the first year. Ends 30 April 2018.
St.George Vertigo Platinum - Online Offer
12.74% p.a.
$99 p.a.
Platinum card benefits including complimentary insurance, plus 0% p.a. for 24 months on balance transfers (with no BT fee). Ends 30 April 2018.
HSBC Platinum Qantas Credit Card
60,000 bonus points
Qantas Frequent Flyer


1
19.99% p.a.
$199 p.a.
Enjoy complimentary membership to the Qantas Frequent Flyer program and the ability to pay with Apple Pay.
ANZ Frequent Flyer Platinum
65,000 bonus points
Qantas Frequent Flyer


0.75
19.99% p.a.
$0 p.a. annual fee for the first year ($295 p.a. thereafter)
Enjoy complimentary membership to the Qantas Frequent Flyer program and access to a 24/7 concierge service.
American Express Platinum Edge Credit Card
Membership Rewards


1
20.74% p.a.
$195 p.a.
Receive a yearly $200 Travel Credit and complimentary domestic and international travel insurance, plus 0% p.a. for 12 months on balance transfers.
Bank of Melbourne Vertigo Platinum
12.74% p.a.
$99 p.a.
Take advantage of a 0% p.a. for 24 months on balance transfers offer with 1% balance transfer fee.
St.George Amplify Platinum
50,000 bonus points
Amplify Rewards / Qantas Frequent Flyer


0.5
19.49% p.a.
$99 p.a.
Earn uncapped rewards points, receive up to 55 days interest-free on purchases and complimentary additional cards.
ANZ Frequent Flyer Black
75,000 bonus points
Qantas Frequent Flyer


1
19.99% p.a.
$0 p.a. annual fee for the first year ($425 p.a. thereafter)
Get 75,000 bonus Qantas Points when you meet the spend requirement, a $0 first year annual fee & 2 yearly complimentary Qantas Club invitations.
ANZ Low Rate Platinum
11.49% p.a.
$99 p.a.
Enjoy 0% p.a. on balance transfers for 15 months with no BT fee, combined with platinum card privileges and complimentary insurances.
Westpac 55 Day Platinum Credit Card
19.84% p.a.
$0 p.a. annual fee for the first year ($90 p.a. thereafter)
Receive a 20 month balance transfer offer, up to 55 days interest-free on purchases, a platinum concierge service and a $0 first year annual fee.
Bendigo Bank Low Rate Platinum Mastercard
11.99% p.a.
$89 p.a.
Offers premium features such as mobile phone and tablet insurance and purchase protections, plus, up to 55 days interest-free on purchases.
American Express Explorer Credit Card
50,000 bonus points
Membership Rewards Gateway


2
20.74% p.a.
$395 p.a.
Receive 50,000 bonus Membership Rewards points, a yearly $400 Travel Credit and 2 entries per year to the American Express Lounge.
ANZ Rewards Black Credit Card
75,000 bonus points
ANZ Rewards Program


2
18.79% p.a.
$0 p.a. annual fee for the first year ($375 p.a. thereafter)
Up to 55 days interest-free on purchases and unlimited access to participating Véloce airport lounges outside of Australia.
ANZ Rewards Travel Adventures card
40,000 bonus points
ANZ Rewards Program


1.5
20.24% p.a.
$225 p.a.
No overseas transaction fee on purchases, plus a complimentary domestic return flight each year when you meet the eligibility criteria.
Qantas American Express Premium Card
30,000 bonus points
Qantas Frequent Flyer


1.25
20.74% p.a.
$249 p.a.
Take advantage of 30,000 bonus Qantas Points when you meet the minimum spend criteria and a 0% p.a. introductory rate on balance transfers.
Bank of Melbourne Amplify Platinum
50,000 bonus points
Amplify Rewards / Qantas Frequent Flyer


0.5
19.49% p.a.
$99 p.a.
Choose between Amplify Rewards or Amplify Qantas programs and receive up to 55 days interest-free on purchases.
American Express Velocity Platinum Card
50,000 bonus points
Velocity Frequent Flyer


1.5
20.74% p.a.
$375 p.a.
Receive a complimentary domestic return flight with Virgin Australia and two single entry passes to Virgin Australia lounges every year.
Bank of Melbourne Amplify Signature
90,000 bonus points
Amplify Rewards / Qantas Frequent Flyer


0.75
19.49% p.a.
$279 p.a.
Choose to switch between Amplify Rewards or Amplify Qantas programs and earn uncapped reward points.
Westpac Altitude Black - Qantas
80,000 bonus points
Qantas Frequent Flyer


0.75
20.24% p.a.
$250 p.a.
Earn 80,000 bonus Qantas Points when you spend $5,000 on eligible purchases. Plus, 2 yearly Qantas Club lounge invitations.
American Express Platinum Card
80,000 bonus points
Membership Rewards Premium Ascent


1
$1,200 p.a.
Receive a $300 Platinum Travel Credit each year, access to over 1,100 VIP lounges worldwide and Platinum Fare Guarantee.
Citi Signature Qantas Credit Card
50,000 bonus points
Qantas Frequent Flyer


0.5
20.99% p.a.
$199 p.a. annual fee for the first year ($395 p.a. thereafter)
Receive 50,000 bonus Qantas Points, 2 yearly airport lounge visits and complimentary travel insurance. Plus, a discounted first year annual fee.
Virgin Australia Velocity High Flyer Card - 80k Bonus Points offer
80,000 bonus points
Velocity Frequent Flyer


1
20.74% p.a.
$289 p.a.
Receive a $129 Virgin Australia Gift Voucher and two complimentary Single Entry Virgin Australia domestic Lounge passes each year.
NAB Qantas Rewards Premium Card
60,000 bonus points
Qantas Frequent Flyer


0.66
19.99% p.a.
$250 p.a.
Customers can get comprehensive complimentary insurance through this card and a low balance transfer rate for the first 6 months.
BankSA Vertigo Platinum
12.74% p.a.
$99 p.a.
Take advantage of a 0% p.a. for 24 months on balance transfers offer with 1% balance transfer fee.
Bendigo Bank Platinum Rewards Mastercard
100,000 bonus points
Bendigo Rewards


1.5
19.99% p.a.
$89 p.a.
Earn 100,000 bonus Bendigo Rewards points on eligible spend. Receive complimentary insurance covers, plus, access to Mastercard Priceless Cities.
Citi Rewards Platinum Credit Card
Citi Rewards Program


1
20.99% p.a.
$49 p.a. annual fee for the first year ($149 p.a. thereafter)
Featuring a 0% p.a. for 26 months on balance transfers offer with a 2.5% BT fee and membership to the Citi Rewards Program.
ANZ Platinum Credit Card
19.74% p.a.
$0 p.a. annual fee for the first year ($87 p.a. thereafter)
Featuring a 0% p.a. for 18 months on balance transfers offer with a 2% p.a. balance transfer fee.
NAB Rewards Platinum Card
60,000 bonus points
NAB Rewards


1
19.99% p.a.
$195 p.a.
Earn 60,000 bonus points when you meet the spend requirements. Plus, enjoy a balance transfer offer of 0% p.a. for 6 months.
Citi Platinum Credit Card - 100k Bonus Points
100,000 bonus points
Citi Rewards Program


1
20.99% p.a.
$49 p.a. annual fee for the first year ($149 p.a. thereafter)
Earn 100,000 reward Points, enjoy a long-term balance transfer offer, a discounted first year annual fee and complimentary travel insurance.

Compare up to 4 providers

You can usually find complimentary insurance on gold, platinum and black credit cards. These cards often include a range of extra perks that standard products miss, so they may have higher annual fees to reflect that. However, the savings you'll receive from your complimentary insurance could potentially outweigh the cost of the card, which is good to consider when comparing your options.

Types of credit card complimentary insurance

Depending on the credit card, you could get complimentary cover for any or all of the following:

  • Overseas travel insurance. This type of insurance offers comprehensive cover for trips overseas, usually including emergency medical and dental costs, loss or theft of personal belongings and trip cancellation. The potential savings and convenience of complimentary overseas travel insurance makes it one of the most popular options for cardholders, but policies can vary significantly between providers.
  • Transit accident insurance. Another form of travel insurance, this complimentary credit card cover is often advertised separately to overseas travel insurance. It insures you against accidents that may result in bodily harm or death when you are travelling on licensed buses, trains or flights.
  • Interstate flight inconvenience insurance. This domestic travel insurance offers cover for flight changes or delays when you’re travelling between states or territories in Australia.
  • Purchase protection insurance. Offered on both premium and mid-level credit cards, purchase protection insurance can cover the cost of theft, accidental damage or loss of items paid for with an eligible card. Usually, this insurance is valid for up to 90 days from the time of the purchase.
  • Extended warranty insurance. This cover offers an extension on the manufacturer’s warrant for eligible items purchased in Australia. Usually, this insurance will double the warranty, up to a maximum period of 12 months. For example, if you bought an item with a one-year manufacturer’s warranty, this cover would allow you to get insurance for a total of 24 months.
  • Best price guarantee cover. Also known as a “buyer’s guarantee”, this insurance will refund the difference in price if you buy an item and then find it at a lower cost somewhere else (in the same geographic area). Usually, you have 21 days from the time of the purchase to submit a claim and will have to provide proof of the lower price.

credit card insurance

Are you eligible for complimentary credit card insurance?

The eligibility requirements for complimentary credit card insurance vary depending on the specific policy, the provider and the insurance company that’s involved in underwriting it. You can find specific details in the provider’s Credit Card Insurance Booklet. But in general, the most common conditions include:

  • Spending requirements. Whether it’s travel insurance or purchase coverage, you usually have to pay with your credit card to be eligible. For example, if you want overseas travel insurance, you may be required to pay for some or all of your return ticket with your credit card before you leave. Similarly, if it’s purchase cover, you’ll have to buy the relevant item with your card.
  • Policy activation. In some cases, you may also have to “activate” the included insurance to be eligible for cover. For example, with CommBank credit cards that include travel insurance, there is no spending requirement. Instead, you need to log on to NetBank and activate the policy before you leave to get full coverage.
  • Age requirements. This typically relates to travel insurance, where people over a certain age (eg 80) may not be eligible for cover.
  • Pre-existing medical conditions. Similar to most standalone travel insurance policies, pre-existing medical conditions usually aren’t covered by complimentary overseas credit card insurance. However, depending on the insurer, you may be able to get approval for coverage with a pre-existing medical condition through an extra application. Fees usually apply for these requests, and not all credit card insurance allows it, so check the insurance policy booklet to see if this is possible for any card you’re considering.
  • Partners and/or dependant children. Usually complimentary travel insurance will cover your spouse and/or dependant children that are travelling with you and meet the eligibility requirements.

Does complimentary credit card travel insurance cover my spouse or child?

How to make an insurance claim

The claim process for complimentary credit card insurance products varies depending on the provider and the insurance company that has underwritten the policy. In general, you’ll need to submit your claim directly to the insurance provider over the phone, online or by completing and posting a claim form.

As with standalone insurance policies, claims must be made as soon as possible after the incident and within the specified timeframe to be eligible for cover. You may also be asked to submit supporting documentation for your claim, including:

  • Your credit card statement showing the relevant purchase/s required to activate the policy (ie a travel ticket)
  • A copy of a police report, if you’re claiming for lost or stolen items
  • Proof of ownership for lost, stolen or damaged items
  • Flight itineraries and letters from carriers detailing delayed flights or unexpected events

Policy details to check before applying for complimentary credit card insurance

If you’re interested in taking advantage of complimentary credit card insurance, make sure you consider the following policy details:

  • Eligibility requirements. Review the details of what you need to do to get cover and consider whether or not you will be eligible based on your circumstances. For example, if you’ve already paid for a trip overseas and then get a credit card that offers complimentary insurance, you may not be eligible for that particular trip.
  • Cover limits. All complimentary insurance policies limit the amount of money available for specific claims. For example, a purchase protection policy may limit cover to $3,000 per claim. Consider the type of cover you want and your plans to decide if these limits will suit your needs.
  • Excess costs. If you make a claim against a complimentary credit card insurance policy, you may have to pay a specified amount before you get any money back. For example, if you submit a claim for emergency overseas medical costs, you may have to pay $500 (once approved) for the claim to be processed. This is known as the excess and is most common with travel insurance (both overseas and domestic).
  • Cover period. Complimentary credit card insurance policies offer cover for a limited amount of time. For travel insurance, this could be anywhere from a few weeks to 12 months, and for purchase covers it could be 2 weeks to 3 months. It’s important to consider this cover period before you choose a credit card (or use the insurance) so that you know the cover will work for you.
  • Exclusions. As well as looking at what cover is provided, make sure you’re aware of what won’t be covered by a complimentary credit card insurance policy.
  • Claim period. There is a limited timeframe for you to submit a claim for complimentary insurance cover. For example, with a “best price guarantee”, you may only be able to make a claim within 21 days of the original purchase, and with overseas travel insurance you may only have 30 days from the time of the incident to submit a claim. Ideally, you should always aim to submit a claim as soon as possible, or at least contact the insurer to advise them of your situation.

How to compare credit cards with complimentary insurance

If you want a credit card that offers complimentary insurance, make sure you also look at the following features.

  • Interest rates. With most complimentary insurance policies requiring you to spend money on your card, it’s important to consider the interest rates that could apply to ensure that it’s affordable to use the card for insurance.
  • Annual fee. Credit cards that offer complimentary insurance often have higher annual fees than more basic products. While the insurance can help offset this cost, it’s only really worth it if you can actually make use of the complimentary cover available. In other words, paying a high annual fee for a credit card with overseas insurance usually won’t be worth it if you rarely travel.
  • Foreign currency fee. Most credit cards apply a fee of 2–4% for transactions made in a foreign currency. This charge is particularly important to consider for credit cards that offer overseas travel insurance.

Complimentary credit card insurance is a popular feature many people look for, but it’s important to understand the conditions and requirements surrounding these policies so that you can use them to your advantage. Remember to read the complimentary insurance policy booklet for specific cards before you apply, and compare a range of options so that you can choose a credit card that offers value based on your circumstances and needs.

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Credit Card Offers

Important Information*
NAB Low Fee Platinum Card - Exclusive Offer
NAB Low Fee Platinum Card - Exclusive Offer

Interest rate

19.74

Annual fee

90
HSBC Platinum Credit Card
HSBC Platinum Credit Card

Interest rate

19.99

Annual fee

129
Virgin Money Low Rate Credit Card
Virgin Money Low Rate Credit Card

Interest rate

11.99

Annual fee

49

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5 Responses

  1. Default Gravatar
    February 3, 2018

    I currently have Westpac Altitude Black CC that has a Black Altitude companion American Express Card as well as an American Express Platinum Edge CC
    I would like to know what would be a single card that gives you similar benefits for less currently 295 + 195 = 490 the benefits I consider important are airport lounge access more than the 2 per year and travel insurance and other benefits

    • Staff
      JonathanFebruary 26, 2018Staff

      Hi Bruce, thanks for your inquiry!

      That is an excellent question.

      Credit cards that fit your criteria of less than $490 annual fee, more than two airport lounge access passes and complimentary travel insurance include:

      The ANZ Rewards Black Credit Card. This card has an annual fee promotion, which means you pay $0 for the first year. After the first year this card only costs $375 a year.

      This card also offers unlimited access to participating Véloce airport lounges outside of Australia for you and your additional cardholders.

      In addition, you can also look forward to complimentary travel insurance. Cardholders can take advantage of overseas travel and medical insurance, interstate flight inconvenience insurance and rental excess cover. Plus, shop with peace of mind thanks to extended warranty insurance, a best price guarantee scheme and 90-day purchase security insurance.

      I hope this helps.

      Best,

      Jonathan

  2. Default Gravatar
    RussellSeptember 16, 2017

    We paid for our flights with Myer gold Visa card to and from Bali. There now are warnings about a volcano erupting. Does our insurance on Myer card cover us for new flights is cancelled and accommodate. Please advise ASAP

  3. Default Gravatar
    RussellSeptember 16, 2017

    If we made payment for overseas flights by Myer Visa card do we have travel insurance to cover accommodation and flights if our set flights are canceled due to a volcano erupting in Bali?

    • Staff
      LiezlSeptember 16, 2017Staff

      Hi Russell,

      Thanks for reaching out. Myer Visa card does not have a complimentary travel insurance. You may refer to our review page for this card for more information. Better still, contact Myer to ascertain this.

      Generally, if the travel insurance was taken out before the volcano eruption, this would cover for claims such as additional hotel accommodation and transport expenses that are the result of a natural disaster. However, if the policy was taken once an event has happened these won’t be covered by travel insurance. On this page, you’ll find a list of travel insurance that covers natural disasters.

      Cheers,
      Liezl

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