Think Mobile plans

Information verified correct on December 10th, 2016

Think Mobile is an affordable mobile network that emphasises its local customer service and cheaper prices.

Think Mobile logo

What services does Think Mobile offer?

Think Mobile is a fairly unique proposition in the Australian mobile market. While the company has an absolute focus on affordability and customer service, the actual providing of mobile coverage varies depending on which plan you choose.

Think Mobile has a number of plans that offer services on the Vodafone 3G network around the country, reaching 96% of the Australian population. But the telco also has "Classic" plans, which operate on parts of the Telstra 3G network, which extends to 98.5% of the Australian population.

The difference in networks is clearly delineated in the plan lineup – Swift plans use Vodafone and Classic plans use Telstra – but the combination could cause some confusion for customers.

How much does Think Mobile cost?

Think Mobile's Swift plans try and balance low cost with inclusions. Prices start at $12 per month and range up to $32.95 a month for a SIM-only plan, with the top tier including unlimited talk and text and 2GB of data. Inclusions vary significantly across the plans, so it's worth comparing the plans using the above table.

For the Think Mobile Classic plans running on parts of the Telstra 3G network, prices are slightly more expensive. Starting at $24 per month and ranging up to $50 per month, it's important to note that no Classic Plan tier manages to crack the unlimited talk and text barrier.

What extras does Think Mobile offer?

Think Mobile puts a lot of emphasis on the speed and reliability of its customer service, as well as its affordability, so there isn't a lot in the way of extras on offer for Think Mobile customers.

Pros/Cons

Pros

  • Choice in networks. Think Mobile offers services using both Telstra and Vodafone's infrastructure, giving its customers choice.
  • Local customer service. Think Mobile's customer service team is based on the Gold Coast and take pride in a rapid response time..
  • No lock in contract. Plans are all SIM-only, month to month offerings without lock in contracts, so you have the flexibility to switch providers whenever you want.

Cons

  • No 4G connectivity. Regardless of whether you select to use Vodafone or Telstra's infrastructure, you're limited to 3G data speeds.
  • No unlimited call value on Classic plans. The top tier of Think Mobile's classic plans still doesn't include unlimited talk and text.

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