Retail giant JB Hi-Fi sells a small set of mobile plans, which are actually powered by Telstra. All plans share a set of terms and conditions from Telstra and use Telstra's customer care team too.
The biggest draw of JB Hi-Fi's plans is the big gift cards that come with them which can be used to, for example, purchase a new mobile handset. There's up to $1100 available, but keep in mind that you'll need to pay the gift card amount back if you leave your contract early.
JB Hi-Fi could be right for you if:
But watch out for a couple of things from JB Hi-Fi:
JB HiFi's plans offer decent value for what they are, but there are no budget options for customers who want less than 60GB per month.
JB H-iFi gives you access to the full Telstra 4G mobile network, as well as the 5G network depending on which plan you're on.
JB Hi-Fi shares the same customer support team as Telstra. You can:
JB Hi-Fi has a few extra features on its plans, though not as many as if you were to purchase your plan directly from Telstra.
If you go over your monthly data allowance on its postpaid plans, you won't be charged for extra data. Instead, you'll be able to keep browsing at a reduced download speed of 1.5Mbps until the next month.
Only 5 other mobile providers in Australia offer this feature.
JB Hi-Fi customers on contracted plans get access to the Telstra International Roaming Day Pass when overseas, which offers 1GB and unlimited talk and text for $10 per day.
If you need extra data, you can purchase an extra 1GB of data for $10.
Some of JB HiFi's plans come with a gift card you can spend in-store.
Be warned though – if you cancel your plan early, you'll get to keep the gift card but be forced to pay back the gift card's original value divided by 24, times the number of months remaining on your contract.
JB Hi-Fi's prepaid plan comes with 300 minutes of international calls to Zone 1 destinations and 100 SMS & MMS messages to any country.
Its prepaid plan also comes with data rollover up to 200GB if you recharge your plan before its expiry.
Unfortunately, JB Hi-Fi mobile plans are not available for purchase anywhere online. You'll have to ring up the JB Hi-Fi sales line or go in-store to buy the plan you're after.
Otherwise, stay on Finder and keep comparing mobile plans to find one that works for you.
What if I want to keep my current phone number?
JB Hi-Fi doesn't share any information about number porting being available, but you should be able to transfer an existing number over. Most transfers should take between 24 and 48 hours.
If your current mobile number isn't registered under your name, it might take a couple more steps. Read our guide on how to change ownership of your mobile number here.
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