E.Tel's monthly plans are fairly priced compared to similar plans in our database, and occasionally offer promotional discounts for new customers.
With international call minutes, a free travel eSIM and PAYG roaming included, you get a little bit more than your no-frills SIM-only plans.
E.Tel could be right for you if:
You want international inclusions without paying more. All monthly plans come with up to 300 international call minutes and a free travel eSIM.
Local support matters. E.Tel's customer support team operates out of North Sydney in New South Wales.
You're heading overseas. The free travel eSIM included with every monthly plan can save you up to $150 on roaming costs.
But keep in mind that E.Tel:
Only offers 4G coverage. If 5G access is important to you, you'll need to look at other providers on the Optus network.
May not work for those with high data needs. With only three monthly plans topping out at 60GB, heavy data users may find better value elsewhere.
Requires you to call before activating roaming. You'll need to contact E.Tel a few days before travelling to set up international roaming on your account.
E.Tel coverage
E.Tel uses the Optus 4G network for mobile coverage.
The Optus network reaches 98.5% of the population.
You'll get identical coverage to a plan bought directly from Optus.
E.Tel customer service
The E.Tel customer support team can assist you with questions and issues Monday to Friday, 9:30am to 6pm, and weekends 10am to 5pm. You can:
Ring up the customer support line.
Send an email enquiry (though this may have a slower response).
Good to know: E.Tel has a local Australian customer support team based in North Sydney, NSW.
Still deciding on E.Tel Mobile?
Take our quick quiz to find a plan that fits your needs.
Sam Baran is a writer for Finder, covering topics across the tech, telco and utilities sectors. They enjoy decrypting technical jargon and helping people compare complex products easily. When they aren't writing, you'll find Sam's head buried in a book or working on their latest short story. Sam has a Bachelor of Advanced Science from the University of Sydney.
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MATE now offers standalone SIM only plans with Telstra network coverage.
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