Finder Rewards Optus Mobile and Broadband Switching Promotion (“Promotion”) September 2026 – Terms & Conditions

Finder is offering digital gift cards to eligible customers who purchase participating Optus products through the Finder Comparison Service ("Reward").

The Promotion Period begins on 1 September 2026 and ends on 30 September 2026, unless withdrawn earlier. This Promotion is available while it remains visible on the Finder Comparison Service.

Reward amounts are determined based on the offer available at the time of application submission via the Finder Comparison Service.

Eligible Rewards are as follows:

Participation in this promotion constitutes acceptance of these Terms and Conditions.

Terms & Conditions

Overview

• The Promoter is Hive Empire Pty Ltd (ABN: 18 118 785 121) ("Finder") of Level 10, 99 York Street, Sydney NSW 2000. Finder offers customers the ability to compare and sign up to services and products through its website www.finder.com.au ("Finder Comparison Service").
• The Reward is distributed and fulfilled by Finder's supplier, Blackhawk Network (Australia) Pty Ltd (ABN 84 123 251 703) ("Blackhawk") (together, the "Fulfilment Partner"). Blackhawk's terms and conditions and Finder's privacy policy also apply to this promotion.
• If you decide to proceed with Optus, please refer to Optus's terms and conditions and privacy policy before making any decisions. Finder is not responsible for and does not supply any services under Optus's product or offering.

Eligibility

• To qualify for the Reward, you must:
  • Be aged 18 years or over
  • Be a registered Finder member, or create a Finder account after claiming the Reward, and remain a member until the Reward is fulfilled
  • Complete a comparison using the Finder Comparison Service
  • Click on the unique promotion link to access Optus's product page and complete the eligible transaction in the same session
  • Purchase an eligible Optus product during the Promotion Period (1 September 2026 – 30 September 2026)
  • Activate your SIM within 28 days of purchase (for postpaid plans)
  • Maintain an active Optus service for at least 90 days post-activation
  • Have your Optus NBN service connected or activated at your premises within 30 days of signing up (NBN customers only)
  • Use the same email address on your Finder account and your Optus account
• Eligible customers include:
  • Current or recent Optus NBN or 5G Home Internet customers (within 30 days) can apply for an eligible Mobile plan
  • Current or recent Optus Mobile customers (within 30 days) can apply for an eligible NBN or 5G Home Internet plan
  • Customers applying for the same type of product (NBN, 5G Home Internet or Mobile) must not have been a current or recent customer of that product type within the past 30 days
• Participating products are limited to:
  • Optus Postpaid Mobile (Device Data SIM Plan)
  • Optus Postpaid SIM only Mobile Plan
  • Optus NBN Products – 25Mbps+ and above (including BYO plans)
  • Optus 5G Home Internet
• Other eligibility conditions may also apply, including but not limited to:
  • Using direct debit or another qualifying payment method
  • Residing in Australia
  • Limited to 1 Reward per Finder member per eligible product purchase
  • A Finder member may receive up to a maximum of 2 Rewards for successful purchases across different eligible product types (e.g. one mobile and one NBN or 5G Home Internet)

Ineligibility

• The Reward will not be issued if:
  • You do not use the unique promotion link to purchase the Eligible Products on Optus' website
  • You complete the transaction outside the Promotion Period
  • You do not activate your SIM within 28 days of purchase (for postpaid plans)
  • Your email address does not match between Finder and Optus
  • You are a current or recent Optus customer (within 30 days) applying for the same type of product (NBN, 5G Home Internet or Mobile) as your current/recent plan
  • You redeem another similar Optus promotion or cashback offer
  • You are an Optus employee or eligible for staff discounts

Fulfilment and tracking

• Your Reward will be issued on or before 26 February 2027. Rewards will be made available via your Finder Rewards dashboard.
• To ensure your transaction is tracked:
  • Always click through from Finder via the unique promotion link
  • Complete your purchase within 3 hours of clicking
  • Enable third-party cookies and disable ad blockers
  • Avoid using private browsing or switching devices/browsers mid-session
  • Do not click through from another rewards or cashback site
• As reward tracking is based on status updates provided by Optus, Finder recommends keeping your service active and in good standing until your Reward has been fulfilled.

Reward Delivery and Claim

Making the Reward Available

Once a customer has satisfied the Eligibility Conditions, the Reward will be made available to the customer in their Finder Rewards dashboard on or before the Reward fulfilment date specified in these Terms. Finder will notify the customer by email that the Reward is available to claim.

Claim Window

The customer must claim the Reward through their Finder Rewards dashboard within six (6) months of the date the Reward is made available. Finder will send at least one reminder to the customer during the Claim Window in advance of the forfeiture date.

Discharge on Claim

When the customer claims the Reward through their Finder Rewards dashboard, Finder or Finder’s designated supplier will transmit the Reward (whether a digital gift card code or other reward mechanism) to the customer’s registered email address or mobile telephone number. Finder’s obligations under this promotion are discharged in full upon such transmission.

Failure to Claim

If the customer does not claim the Reward within the six-month Claim Window, the Reward is forfeited and Finder’s obligation to provide the Reward is deemed satisfied and released. Finder is not obliged to make the Reward available again or to reissue the Reward.

Third-Party Terms After Transmission

Activation, redemption, replacement and use of the Reward following transmission are governed by these Reward terms and the terms of Finder’s designated supplier, Blackhawk Network (Australia) Pty Ltd, available at https://blackhawknetwork.com/au-en/terms-use. Finder is not responsible for any failure by the customer to activate or redeem the Reward within the timeframes specified by the reward issuer, and Finder is not obliged to reissue any expired, lapsed or unactivated Reward.

General conditions

• Finder reserves the right to amend, suspend or cancel this promotion at any time without notice
• Finder may verify participant eligibility and disqualify individuals who breach these terms
• Any costs associated with participation are the sole responsibility of the participant
• To the extent permitted by law, Finder is not liable for any loss or damage arising from this promotion, including technical or fulfilment errors
• These terms are governed by the laws of New South Wales, Australia