As of 2 October 2023, the ME Frank credit card is no longer available for new applications. But existing accounts remain open, so we have kept the details here available for customers and anyone else who is interested in the historic data.
Compare low rate credit cards
If you're interested in low rate credit cards, you can compare a range of offers currently on the market.
Note: The ME Frank credit card was taken off the market on 2 October 2023.
Types of ME credit cards
Low rate credit card
The ME Frank Credit Card has a low 11.99% p.a. variable interest rate for purchases and cash advances. This sets it apart from some other low rate credit cards that charge a different, higher interest rate for cash advances. It also offers an ongoing $0 annual fee, which can help you save on account costs.
The benefits of getting a credit card with ME Bank
As well as the features of the ME Frank Credit Card, here are some other benefits you can get with ME Bank:
Mastercard benefits
ME Bank credit cards can be used around the world, anywhere Mastercard is accepted. If you're shopping online, you'll get an extra layer of protection with Mastercard Identity Check. You'll also get access to deals on travel, shopping, dining and entertainment through Mastercard Priceless.
If you want to share your account with family members, you can request up to 8 additional cards linked to your primary account. Just keep in mind that you'll be the one responsible for managing the account, including all repayments.
Internet and mobile banking
Account management is simple with ME Bank's internet banking and mobile app. As well as checking your account balance and making payments, you can put a temporary lock on your card and personalise accounts.
How to apply
You can apply online by filling in a secure application form on the ME Bank website.
To get started, make sure you've met the eligibility requirements and have all the documents and details you'll need for the application.
Eligibility criteria
Australian residency. You must be a permanent Australian resident or an Australian citizen.
Income. You can apply if you're employed and have a verifiable income of at least $25,000 p.a.
Age. You must be at least 18 years of age.
Documents and details
Personal details. Includes your name, date of birth and contact details. You also need to provide a valid form of ID, such as your driver’s licence or passport.
Employment details. You'll need to provide contact details of your employer and proof of income, such as your 2 most recent payslips.
Financial details. This covers any income other sources, assets and existing credit cards, loans or other debts. You also need to share details of your regular household expenses such as bills and groceries.
You'll get a response from ME Bank once you have submitted the application. If you're approved, you may need to submit more supporting documentation.
If you have any questions, contact ME Bank on 13 15 63. You can also check out Finder's guide for tips on credit card applications if you want more details on the process.
Credit card brands similar to ME Bank
If you want digital banking tools and an alternative to the Big Four, here are 3 other credit card providers you could compare with ME:
The ME Frank Credit Card has a minimum credit limit of $1,000.
You can request a higher credit limit than this when you apply or after you're approved. Just keep in mind that credit limits are subject to lending criteria and assessment, so the limit you're offered may be different to the one you requested.
Contact ME on 13 15 63 in Australia or +61 3 9708 4001 if you're overseas. You can also temporarily lock your ME Frank Credit Card through the app or internet banking.
Your credit card statement shows details of how much you need to pay and how to make repayments, including with these options:
Direct debit. You can set up an automatic payment from your bank account, with a choice of paying the minimum, a nominated amount (above the minimum) or the outstanding balance of your card.
BPAY. BPAY payments can be made at any time. You'll just need the biller code of 464 347 and your customer reference number, which is located on the top right-hand corner of your statement.
Bank@Post. You can use cash or EFTPOS to pay your credit card bill at an Australia Post retail outlet.
Internet banking. If you have another ME account, you can also pay your credit card via internet banking.
Contact details and related links
ME Bank phone number: 13 15 63 8am-8pm Mon-Fri, 9am-5pm Saturday
Amy Bradney-George was the senior writer for credit cards at Finder, and editorial lead for Finder Green. She has over 16 years of editorial experience and has been featured in publications including ABC News, Money Magazine and The Sydney Morning Herald.
ME FRANK used to be highly recommended, especially as a no-annual-fee credit card, but now is never mentioned amongst recommended cards. Is this because of the BOQ takeover? or; what’s gone wrong at ME BANK. 1JUNE23
Hi Colin,
This credit card’s features are still competitive with other low rate and no annual fee cards. But there is a range of credit cards in these categories – in fact the 2023 Finder Credit Card Awards recognised 3 with lower rates in the Best Low Rate Credit Card category and 3 in the Best No Annual Fee category. You may want to compare these or view the methodology for the awards to get further insights. If you’re specifically interested in ME credit cards, you could also call ME Bank on 13 15 63. I hope that helps.
Thanks for getting in touch! A savings account is not necessary to apply for a credit card at ME. You can find the eligibility and required documents above for reference. Once approved, you can expect to receive your new credit card within the next seven business days. You’ll then need to activate your card by choosing a 4 digit PIN. You can do this via the ME internet banking service or over the phone.
As a friendly reminder, check the eligibility requirements of the card before proceeding with your application. Also, read about its features and benefits and see how it fits your financial needs. Additionally, it’s helpful to review the PDS and Terms & Conditions of the card before fully committing to the card. You may also reach out to the bank if you have any clarifications.
I’m a pensioner. Own my own home outright and make $35,000 per annum. Have had an account with ME in the past and have an excellent credit rating. I would like to apply for a credit card for $3,000 is this possible?
You may apply for an ME credit card since you’re an existing customer. Please note that when you apply for a card, the issuer will decide on your credit limit based on a variety of factors including your income, credit history, personal circumstances, and sometimes even the card that you choose. As credit limits are subject to the credit card company’s lending criteria, terms and conditions, you won’t know your exact limit until your application is approved.
Since you mentioned that you’re a pensioner, you may compare pensioners’ credit cards. Please make sure though to read the eligibility criteria, features, and details of the card, as well as the relevant PDS/ T&Cs of the card before making a decision and consider whether the product is right for you.
I have had the misfortune of my ME Mastercard, InterestME and Everyday Saving account cards being declined while on a cruise ship off China and also in Shanghai earlier this year. A phone call from the cruise ship to ME Bank resulted in no evident problem with my card as ME were notification of overseas travel. All cards functioned OK when back in Aust. Is China area and proximity a problem for ME Bank cards?
Here are the 5 reasons also on why your credit card is declined:
1. You hit the road. – making purchases the same day in distant locations, your card issuer may not know you’re traveling and could decline the purchase
2. You’re paying a foreign company. – you’re traveling overseas, especially in a country where card fraud is more prevalent, or if you’re making a payment to a business based overseas, that could get your card flagged
3. Your limit was cut. – you got a limit decrease on a credit card that you forgot about, or if you missed the notification, you could be denied if a purchase would push you over that new limit
4. Your funds are tied up in a hold. – Businesses including gas stations, hotels, and rental car companies often put a hold for a certain amount onto your card when you initiate a purchase
5. You’re spending big. – large purchases like electronics, appliances, or an expensive vacation all could trigger a decline if it’s outside your normal spending pattern
Still best to contact your card issuer to discuss this matter. I hope this helps.
Im very disappointed in ME, I want to change over to the FRANK credit card, but have to re-apply again, when all they could do is transfer the me over as I have a credit card with them. They are the one company that don’t do it. They need to re-think how to change things. Other banks do it Westpac,NAB,Commonwealth etc. They have lost me as there customer, once I get my card paid out, I will close my again
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ME FRANK used to be highly recommended, especially as a no-annual-fee credit card, but now is never mentioned amongst recommended cards. Is this because of the BOQ takeover? or; what’s gone wrong at ME BANK. 1JUNE23
Hi Colin,
This credit card’s features are still competitive with other low rate and no annual fee cards. But there is a range of credit cards in these categories – in fact the 2023 Finder Credit Card Awards recognised 3 with lower rates in the Best Low Rate Credit Card category and 3 in the Best No Annual Fee category. You may want to compare these or view the methodology for the awards to get further insights. If you’re specifically interested in ME credit cards, you could also call ME Bank on 13 15 63. I hope that helps.
Do I need to have a savings account with ME to apply for a credit card?
Hi Rose-Maree,
Thanks for getting in touch! A savings account is not necessary to apply for a credit card at ME. You can find the eligibility and required documents above for reference. Once approved, you can expect to receive your new credit card within the next seven business days. You’ll then need to activate your card by choosing a 4 digit PIN. You can do this via the ME internet banking service or over the phone.
As a friendly reminder, check the eligibility requirements of the card before proceeding with your application. Also, read about its features and benefits and see how it fits your financial needs. Additionally, it’s helpful to review the PDS and Terms & Conditions of the card before fully committing to the card. You may also reach out to the bank if you have any clarifications.
With care,
Nikki
I’m a pensioner. Own my own home outright and make $35,000 per annum. Have had an account with ME in the past and have an excellent credit rating. I would like to apply for a credit card for $3,000 is this possible?
Hi Lyn,
Thank you for getting in touch with Finder.
You may apply for an ME credit card since you’re an existing customer. Please note that when you apply for a card, the issuer will decide on your credit limit based on a variety of factors including your income, credit history, personal circumstances, and sometimes even the card that you choose. As credit limits are subject to the credit card company’s lending criteria, terms and conditions, you won’t know your exact limit until your application is approved.
Since you mentioned that you’re a pensioner, you may compare pensioners’ credit cards. Please make sure though to read the eligibility criteria, features, and details of the card, as well as the relevant PDS/ T&Cs of the card before making a decision and consider whether the product is right for you.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
I have had the misfortune of my ME Mastercard, InterestME and Everyday Saving account cards being declined while on a cruise ship off China and also in Shanghai earlier this year. A phone call from the cruise ship to ME Bank resulted in no evident problem with my card as ME were notification of overseas travel. All cards functioned OK when back in Aust. Is China area and proximity a problem for ME Bank cards?
Hi Gary,
Thank you for your comment.
I understand the inconvenience you have faced. You can read our guide on why card transactions are being declined.
Here are the 5 reasons also on why your credit card is declined:
1. You hit the road. – making purchases the same day in distant locations, your card issuer may not know you’re traveling and could decline the purchase
2. You’re paying a foreign company. – you’re traveling overseas, especially in a country where card fraud is more prevalent, or if you’re making a payment to a business based overseas, that could get your card flagged
3. Your limit was cut. – you got a limit decrease on a credit card that you forgot about, or if you missed the notification, you could be denied if a purchase would push you over that new limit
4. Your funds are tied up in a hold. – Businesses including gas stations, hotels, and rental car companies often put a hold for a certain amount onto your card when you initiate a purchase
5. You’re spending big. – large purchases like electronics, appliances, or an expensive vacation all could trigger a decline if it’s outside your normal spending pattern
Still best to contact your card issuer to discuss this matter. I hope this helps.
Regards,
Jhezelyn
Im very disappointed in ME, I want to change over to the FRANK credit card, but have to re-apply again, when all they could do is transfer the me over as I have a credit card with them. They are the one company that don’t do it. They need to re-think how to change things. Other banks do it Westpac,NAB,Commonwealth etc. They have lost me as there customer, once I get my card paid out, I will close my again