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I not sure where to seek assistance, my partner and I have 6 credit cards between us. He has been sick over the last 12 months and although we make the payments each month we are about 3 weeks late each time. We are drowning in credit card debt. I have tried to refinance our mortgage but have been knocked. Where do I go for a debt consolidation loan?
Hi Michelle,
Thanks for getting in touch with Finder. I’m sorry to hear about your situation.
Our guide on refinancing to consolidate debt explains how to refinance your home loan to consolidate personal loans and credit card debts. To find a lender that may consider you for this, you need to speak to a mortgage broker. They have the right knowledge and experience to help you explore other options.
I know that your situation is kind of tough. For this reason, you might want to read our guide on how to deal with debt.
Finally, please feel free to obtain financial counselling to help you take control of your finances. One place to start is with the National Debt Helpline (1800 007 007). This free national hotline will help you find a financial counsellor, while you can also search for a counsellor through the Helpline’s website (www.ndh.org.au).
I hope this helps. Should you have further questions, please don’t hesitate to reach out again.
Have a wonderful day!
Cheers,
Joshua
Have a wonderful credit score but it’s been very difficult to pay American Express. Been a member since 1989 and never missed however now at 76 and still working and not making a good salary. I cannot fulfill my obligation. How can I get them to cut the all interest in half so I can afford the payment without adding years?
Hi Connie,
Thanks for your message and for visiting finder – the leading comparison website & general information service built to give you advice in your buying decision needs. How are you doing today?
We fully understand what you’re going through. There are ways to help you make payments on your card and maintain a good relationship with your bank. The information below lists down what you can do.
1. Contact your credit card company.
Call your credit card company using the phone number on the back of your card on in the information booklet and let them know about your circumstances so that they can work with you to resolve the situation.
2. Request a due date extension.
If you know when you will have money to pay at least the minimum off your card, you could request that your credit card company extend the due date for this particular statement. If your request is approved you could avoid fees and negative details on your credit report, but it will be at your credit card company’s discretion.
3. Suggest a hardship variation.
If you’re experiencing ongoing financial hardship or illness and don’t know when you’ll be able to make the minimum payment on your credit card, you may want to consider a hardship variation. This is a formal legal process where you ask your lender to vary the terms of the contract. It could involve a payment plan, a freeze on your account or some other option that takes immediate pressure off you while you deal with the situation.
If multiple debts are a factor, it’s also important to deal with them as quickly as possible so that you don’t end up with a lot of overdue accounts. You can start by creating a budget based on your income and the required minimum payments for each debt, as well as potential interest charges. You may also want to consider consolidating debts with a balance transfer credit card or personal loan to make fewer payments and save money on fees and charges.
Hope this was helpful. Don’t hesitate to message us back if you have more questions.
Cheers,
Nikki