Westpac Altitude Credit Card Rewards Program Review
Earn points as you spend and redeem them for travel, frequent flyer points, gift cards and more with a Westpac Altitude Rewards credit card.
Westpac Altitude Rewards is a loyalty program that offers you points for your everyday credit card spending, which you can then redeem for rewards through your online account. You also have the option of choosing to earn Qantas Points instead of Altitude Rewards points.
If you have a Westpac Altitude Rewards credit card, or are interested in getting one, you can use this guide to compare your options and learn more about the rewards program, including how to earn points and the rewards you can get.
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How to earn Westpac Altitude Rewards
Westpac Altitude Rewards credit cards earn points for every $1 you spend on eligible purchases. The number of points you earn varies depending on whether you have a classic, platinum or black account.
You’ll also have different earn rates if you get an American Express Westpac Altitude card bundle. With this option, you’ll get a Westpac-issued Mastercard as well as an Amex card issued by American Express.
What is an eligible purchase?
Eligible purchases cover most payments for goods and services, which means you’ll usually earn points on your everyday spending with an Altitude Rewards card. However, both Westpac-issued and Amex-issued Altitude Rewards credit cards list a number of transactions that are not considered eligible purchases, which we have outlined in the table below.
Transactions not eligible to earn reward points
|Westpac-issued credit cards||American Express-issued credit cards|
Can I earn Westpac Altitude Rewards points for ATO payments?
Currently, you can only earn points for ATO payments if you use an American Express Westpac Altitude Rewards card (issued by Amex) for the payment. Both the American Express Westpac Altitude Platinum and American Express Westpac Altitude Black offer 1 Altitude Rewards point per $1 spent on government charges, including payments to the ATO.
If you choose to earn Qantas Points, you’ll earn 0.5 points per $1 for ATO payments made with the Amex-issued credit card. Note that you will not earn points if you use the Mastercard linked to your American Express Westpac Altitude card bundle.
What rewards can I get with Westpac Altitude Rewards points?
Frequent flyer points
You can transfer your Westpac Altitude Rewards points to your frequent flyer account with any of the following programs:
The number of frequent flyer points you'll get when you transfer your Westpac Altitude Rewards points varies between these programs. There is also a difference in the transfer rate you'll get before or after 9 November 2018, which we've outlined in the table below.
|Frequent flyer program||Exchange rate before 9 November 2018||Exchange rate from 9 November 2018|
|Velocity Frequent Flyer (one-off transfer)||2 Altitude points = 1 Velocity Point||3 Altitude points = 1 Velocity Point|
|Velocity Frequent Flyer (monthly auto-redemption)||2 Altitude points = 1 Velocity Point|
* Minimum of 2 Altitude points required for a transfer
|2 Altitude points = 1 Velocity Point (unchanged)|
* Minimum of 6 Altitude points required for a transfer
|Asia Miles||2.5 Altitude points = 1 Asia Mile||3 Altitude points = 1 Asia Mile|
|Airpoints||180 Altitude points = 1 Airpoints Dollar||180 Altitude points = 1 Airpoints Dollar (no change)|
|KrisFlyer||2.5 Altitude points = 1 KrisFlyer Mile||3 Altitude points = 1 KrisFlyer Mile|
|Enrich Miles||2 Altitude points = 1 Enrich Mile||3 Altitude points = 1 Enrich Mile|
Note that you also need to transfer a minimum of 3,000 Altitude Rewards points for one-off transfers to Velocity, Singapore Airlines KrisFlyer, Asia Miles or Malaysia Airlines Enrich. For Air New Zealand Airpoints, there is a minimum transfer of 2,700 Altitude Rewards points.
If you want more information on transferring your Altitude Rewards points to a frequent flyer program, visit www.altituderewards.com.au, select the “Travel” category and click through to “Frequent Flyer”. Alternatively, you can log in to your account and see accurate transfer details based on your Altitude Rewards account balance.
Altitude Qantas Rewards
If you’d prefer to earn Qantas Points instead of Altitude Rewards points, you also have the option of enrolling in the Altitude Qantas Rewards program. You can choose this option when you first apply for your Westpac Altitude Rewards credit card, or by calling the Westpac Cards Services team on 1300 651 089 or the Westpac Platinum Priority Service Line on 1300 859 100 (for platinum cards).
Note that you will need to provide your Qantas Frequent Flyer membership number to enrol in Altitude Qantas Rewards. There is also a $50 annual fee for choosing this option, which is charged in addition to your card’s annual fee.
Other travel rewards
You can also use your Westpac Altitude Rewards points to book flights, hotels, car hire, travel activities or packages directly through Altitude Travel. With this service, you can search for travel options and book online or over the phone by calling 1300 887 820.
You also have the option of using a combination of points and cash to pay for your booking, although you will need a minimum of 3,000 points per transaction. The amount of points you’ll need varies based on a range of factors – including demand and availability – which means you’ll need to phone up or log in to your account and browse the options available to see how many points are required for each booking.
Cash back and account credit options
If you're focused on paying off your credit card balance, you could redeem your points for a credit on your account. While you'll typically be able to redeem cashback values of $50, $100, $500 or $1,000, the points required for a cashback redemption can vary. So, log in to your Altitude Rewards account to see what rates are available before redeeming this reward.
Pay with Points
This option allows you to use your points to pay off any eligible purchase made on your card in the past 90 days. Once you have logged in to your account and selected “Pay with Points”, you’ll see a list of eligible transactions, as well as how many points are required to pay each one off.
Note that Pay with Points does not count towards your minimum monthly payment. It also can’t be used for BPAY payments.
Gift cards and other financial options
Other financial rewards you can redeem with your points include:
Gift cards. The Westpac Altitude Rewards website lists a wide range of gift cards you can redeem with your points, with brands including Westfield, David Jones, Myer, Woolworths and Bunnings Warehouse.
Donations. Put your points towards a cause you care about by making a donation to a charity such as the Starlight Children’s Foundation, Cancer Council, Landcare or Oxfam.
Home loan fee rebates. If you have a home loan with Westpac, you could use your points to pay off some or all of your monthly loan maintenance fees or package fees.
The Altitude Rewards website has a huge list of items you can get with your points, including wine and gift hampers, homewares, coffee machines, and computers and tablets. It also has a section for featured offers that could include bonus items or discounts on travel packages.
How do I redeem Altitude Rewards points?
- Log in to your account on the Westpac Altitude Rewards website.
- Browse the range of rewards available or select your chosen reward.
- Click the “Add to cart” or “Redeem now” button and follow the prompts to complete your redemption.
Note that if you want to redeem your points for travel directly through Altitude Rewards, you will have to enter your desired details, such as the travel dates, number of passengers and fare class for flights. You can then browse the travel options provided and select the reward option that suits your plans.
What should I consider before getting a Westpac Altitude Rewards card?
Weigh up these pros and cons to help you decide if a Westpac Altitude Rewards credit card is right for you.
- Earn points for your spending. If you regularly use a credit card and usually pay your account balance in full each month, reward points are an easy way to get something back for your spending.
- Bonus points. Westpac Altitude Rewards credit cards may offer introductory bonus points that can boost your balance when you first get a card. Just remember you’ll need to meet the offer’s spending requirements.
- American Express option. If you choose an American Express Westpac Altitude Rewards bundle, you’ll get both an Amex card issued by American Express and a Mastercard issued by Westpac. This gives you more options for earning points (which will be pooled into one rewards account).
- Frequent flyer partners. Westpac Altitude Rewards lets you transfer your points to five different frequent flyer programs. There’s also an option to earn Qantas Points by opting in to the Westpac Altitude Qantas Rewards program (for a fee of $50 p.a.). Just make sure you’re a member of the airline loyalty program you want to transfer your points to and add your membership number to your Altitude Rewards account.
- Flexibility of rewards. From travel options to paying for purchases or getting a gift card for your favourite store, the Westpac Altitude Rewards program offers a variety of options that can help you make the most of your points.
- Frequent flyer transfer rates. If your goal is to earn more frequent flyer points, you might find you get a higher earn rate from a frequent flyer card.
- Interest rates. If you struggle to repay your balance in full each month, the interest costs you collect could potentially outweigh the value of your rewards.
- Annual fee. Westpac Altitude Rewards credit cards have annual fees ranging from $150 for the Westpac Altitude Platinum Card up to $499 for the American Express Westpac Altitude Black Bundle – Qantas. If the value of the rewards and benefits is less than the annual fee, this type of card may not be worth it.
- Different accounts. If you choose one of the American Express Westpac Altitude Rewards bundles, you’ll get two accounts: a Mastercard account issued by Westpac and an Amex account issued by American Express. This also means you’ll have two statements and two lots of payments to make each month.
The Westpac Altitude Rewards program gives you a way to earn points for your everyday credit card spending, as well as an option for earning points on government charges (including payments to the ATO) through the American Express Westpac Altitude Rewards bundles. It also offers a variety of rewards, including transferring them to five different frequent flyer programs.
So, if you’re interested in getting a credit card linked to this program, start by comparing your options and check out individual card reviews. You may also want to look at other reward credit cards or frequent flyer cards so you can find one that works for you.
FAQs about Westpac Altitude Rewards
If you want to learn more about this credit card rewards program, check out our answers to common questions. You can also use the comment box below to ask your own question.
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