Westpac Altitude Credit Card Rewards Program Review

Information verified correct on December 11th, 2016

A complete guide to the Westpac Altitude Rewards credit card program and how you can earn points with your Westpac credit card.

Westpac Altitude Rewards is a frequent flyer credit card rewards program designed to offer both value and flexibility to cardholders. With membership to this program, you can earn Altitude points for everyday spending on your account, which can then be redeemed for travel, frequent flyer points, cash back, merchandise and a wide range of other rewards.

This guide outlines the key details of the Westpac Altitude Rewards program, including how it works, the credit cards linked to the program and how to make redemptions. We also outline key factors to consider before getting a Westpac Altitude Rewards credit card so that you can decide if one of these cards is right for you.

Westpac Altitude Platinum Card

Westpac Altitude Platinum Card

  • $150 p.a. annual fee
  • 1% p.a. for 12 months (reverts to 20.24% p.a.) on purchases
  • 0% p.a. for 16 months on balance transfers
  • Cash Advance Rate of 20.74% p.a.
  • Up to 45 days interest free
  • Minimum Income Requirement of $30,000 p.a.

How does the Westpac Altitude Rewards program work?

The Altitude Rewards program allows you to earn points per $1 spent on an eligible Westpac credit card. These points can then be transferred to a selection of different frequent flyer programs, with partners including Qantas Frequent Flyer, Virgin Australia’s Velocity Frequent Flyer and Singapore Airlines KrisFlyer. You can also redeem your points directly for rewards including travel, cash back, gift cards and merchandise.

This structure gives you the flexibility to choose frequent flyer rewards or other benefits based on your individual preferences. Some of the other key details of the program include:

  • Dual card accounts. Westpac Altitude credit cards come with both an American Express card and a Visa (or MasterCard). These two cards allow you to maximise your point earnings, with the Amex offering a greater amount of points per $1 spent and the Visa/MasterCard providing wider acceptance.
  • Point expiry. Altitude Rewards points don’t expire while your account is active. If you cancel your credit card, you will have 90 days to use any remaining points.
  • Points caps. There is no limit to the number of points you can earn with the super-premium Westpac Altitude Black credit card, but there are limits on the number of points you can earn each statement cycle with the following cards:
  • Ineligible purchases. Most everyday purchases will earn you Altitude Rewards points, but there are also a few transactions that do not earn rewards, including:
    • Government charges (excluding GST for eligible purchases made with your card)
    • Interest and other bank fees and charges (including any applicable GST)
    • Cash advances
    • BPAY payments
    • ATO payments using an Altitude Visa or MasterCard credit card

It’s worth noting that you can still earn some points for ATO payments if you use an Altitude American Express credit card, but at a reduced rate to the standard points per $1 offered for each account. You can check the Altitude Rewards terms and conditions booklet on the Westpac website for more details of exclusions and other terms and conditions.

Which credit cards earn Westpac Altitude Rewards?

Westpac has three personal credit cards that give you membership to the Altitude Rewards program. They are:

Rates last updated December 11th, 2016
Rewards Points per $ spent (AMEX) Rewards Points per $ spent (VISA/MC) Bonus Points Annual fee
Westpac Altitude Platinum Card
Receive 50,000 bonus points (Altitude or Qantas Points) on eligible spend and a low balance transfer offer of 0% p.a. for 16 months. Also enjoy a low purchase offer of 1% p.a. for 12 months.
2 1 50,000 bonus points $150 p.a. Go to site More info
Westpac Altitude Black
Earn 50,000 bonus points when you spend $2,500 on eligible purchases, choose between two reward programs offering Altitude or Qantas Rewards and receive premium cardholder benefits and enjoy introductory offer for balance transfers and purchases.
3 1.25 50,000 bonus points $395 p.a. Go to site More info
Westpac Altitude Card
Enjoy a balance transfer rate offer of 0% p.a. for 16 months and 1% p.a. on purchases for 12 months.
2 1 $100 p.a. More info

If you are interested in earning Altitude Rewards for your business spending, you can also choose either of the following cards:

Rates last updated December 11th, 2016
Rewards Points per $ spent (AMEX) Rewards Points per $ spent (VISA/MC) Bonus Points Annual fee
Westpac Altitude Business Gold Credit Card
Earn up to 2 reward points for every $1 spent on eligible purchases with $0 annual fee for the first year and receive complimentary insurances.
2 1 $0 p.a. annual fee for the first year ($150 p.a. thereafter) More info
Westpac Altitude Business Platinum Credit Card
A platinum business card with a long term purchase rate offer of 0% p.a. for 12 months, with uncapped reward points earnings per dollar spent on eligible purchases.
3 1 $0 p.a. annual fee for the first year ($295 p.a. thereafter) More info

What rewards can I get with a Westpac Altitude credit card?

The Westpac Altitude Rewards program offers a variety of redemption options. Some of the most popular reward categories include:

  • Frequent flyer points. You can transfer your Altitude Rewards points to any of the following frequent flyer programs:
  • Travel. The Altitude Rewards website allows you to book flights, hotel stays and holiday packages using your points, or a combination of points and cash. You can search for travel options and choose the times and prices that suit your needs, with partners including Qantas, Jetstar, Virgin Australia, Emirates, Marriott Hotels and Hilton Hotels.
  • Gift cards. Redeem your points for gift cards and vouchers you can use with a range of retailers and outlets including Myer, David Jones, Priceline, JB Hi-Fi and Westfield.
  • Cash back. Use your points to get cash back for your credit card account. Redemptions can be made for $50, $100, $500 or $1,000, which is then credited to your account.
  • Merchandise. The Altitude Rewards redemption catalogue has an extensive range of items you can choose from, including wine and gift hampers, homewares, coffee machines, and computers and tablets.
  • Tickets and experiences. This category includes Gold Class cinema tickets, passes to Dreamworld, spa packages and Dinner & Movie gift packs.

How to redeem Westpac Altitude Rewards

Reward options start from as little as 3,000 points and can be redeemed using the following steps.

  1. Log in to your account on the Westpac Altitude Rewards website.
  2. Browse the range of rewards available or select your chosen reward.
  3. Click the “Add to cart” or “Redeem now” button and follow the prompts to complete your redemption.

Note that if you want to redeem your points for travel directly through Altitude Rewards, you will have to enter your desired details, such as the travel dates, number of passengers and fare class for flights. You can then browse the travel options provided and select the reward option that suits your plans.

Velocity frequent flyer auto-redemptions

If you want to redeem your Altitude points for Velocity Frequent Flyer points, you have the option of a one-off transfer (which you can do by following the steps above), or ongoing, automatic redemptions. If you choose the Auto-Redemption option, your Altitude points balance will be transferred across to your nominated Velocity Frequent Flyer Account on your credit card statement date each month.

You will receive 1 Velocity point for every 2 Altitude points, with a minimum balance of 2 Altitude Points required before a transfer is made to Velocity. This is in comparison to one-off redemptions, which require a minimum of 3,000 Altitude points for a transfer. You can set up Auto-Redemption using the following steps:

  1. Log in to your Altitude Rewards account.
  2. Go to “Redeem Points”, then “Frequent Flyer” and select “Velocity” from the options available.
  3. Click on “Set up Auto-Redemption”.
  4. Provide your Velocity Frequent Flyer membership details and follow the prompts to complete the process.

Note that your name, as it appears on your Velocity Account, must match the primary cardholder's name on your Altitude Rewards account. You can also opt-out of Velocity Auto-Redemption by calling the Altitude Rewards centre on 1300 887 820, 8am-8pm (AEST), Monday to Friday.

Qantas Altitude Rewards

Westpac Altitude credit cards allow you to earn Qantas points if you opt-in to the Qantas Altitude program. This means you will earn Qantas points instead of Altitude points for your card spending. Note that different earn rates and points caps apply for cards linked to Altitude Qantas. We’ve included current Qantas Altitude rates in the table below:

CardVisa/MasterCard Qantas point rateAmex Qantas point ratePoints cap
Westpac Altitude0.5 point per $11 point per $1ATO payments: 0.5 point per $12,500 Qantas points per statement cycle
Westpac Altitude Platinum0.5 point per $11 point per $1ORATO payments: 0.5 point per $13,750 Qantas points per statement cycle
Westpac Altitude BlackEligible Australian purchases: 0.625 point per $1Overseas: 1.5 points per $11.5 points per $1 spentATO payments: 0.75 point per $1 spentUncapped
Westpac Altitude Business Gold0.5 point per $11 point per $110,000 Qantas points per statement cycle

Note that you will not have access to other Altitude Rewards features while you are enrolled in the Qantas Altitude program. At the moment, there is also no option to register for Altitude Qantas with the Westpac Altitude Business Platinum card.

To opt-in to Altitude Qantas, select this rewards program stream when you are applying for your credit card. You will need to provide your Qantas Frequent Flyer membership details in the application to start earning rewards. Alternatively, you can opt-in or out of Altitude Qantas at any time by contacting Westpac on 1300 130 961.

Other factors to consider before choosing a Westpac Altitude Rewards credit card

If you’re interested in getting a Westpac Altitude Rewards credit card, looking at the following details can help you choose an option that’s right for you.

  • Annual fee. All Westpac Altitude Rewards credit cards have annual fees. Weigh this cost up against the potential value of the rewards you will earn to make sure it is worth it based on your current spending habits and financial circumstances.
  • Additional cardholders. You can earn more points by adding a family member as a supplementary cardholder on your account at no extra charge. Just remember that you will still be responsible for the management of the account.
  • Interest rates. As with most reward credit cards, the standard variable purchase rates on Westpac Altitude credit cards are high. If you carry a balance, make sure you factor in these charges to determine whether or not you’re getting a good value from the rewards program.
  • Overlimit fee. While spending more money will give you more Altitude points, you will be charged a fee of $9 if you go over your limit on one of these cards.
  • Cash advances. Cash advances don’t earn any points in the Altitude Rewards Program. They also attract high interest rates and other fees, so aim to avoid using your card for this type of transaction.
  • Complimentary extras. Depending on the Westpac Altitude credit card that you choose, you could be able to take advantage of a range of other perks, such as complimentary travel insurance, extended warranty coverage and concierge services. These features can add value to your account and offset the cost of the annual fee if you use them regularly.

The Westpac Altitude Rewards Program offers both frequent flyer and everyday rewards so that you can redeem points based on your individual preferences and goals. This flexibility is particularly useful if you’re a member of several frequent flyer programs, or if you want to use points for a variety of rewards. But there is a wide range of other reward and frequent flyer credit cards out there, so make sure you compare your options to find one that suits your needs.

Frequently asked questions

Can I use my Westpac Altitude Rewards points to upgrade a flight?

You can’t directly use Altitude points for a flight upgrade. But you could transfer your points to one of the participating frequent flyer programs and then request the upgrade through that frequent flyer program.

Can I use Altitude points to book a flight for myself and my partner?

Yes. As long as you have enough Altitude points, or a combination of points and cash, you can select a number of passengers for your travel redemptions on the Altitude Rewards website.

No. Bonus points offered to new customers are excluded from the points cap. Note that you will have to meet the eligibility requirements for bonus points to be credited to your account (ie. spending a certain amount of points in the first few months you have the card). Check the offer terms and conditions for specific information.

Back to top

Amy Bradney-George

Amy is a Senior Writer at finder.com.au with more than 10 years experience covering credit cards, personal finance and various lifestyle topics. When she’s not sharing her knowledge on money matters, Amy spends her time as an actress.

Was this content helpful to you? No  Yes

Related Posts

American Express Essential Credit Card
American Express Essential Credit Card

Interest rate

14.99

Annual fee

0
ME Bank frank Credit Card
ME Bank frank Credit Card

Interest rate

11.99

Annual fee

0
HSBC Platinum Credit Card
HSBC Platinum Credit Card

Interest rate

19.99

Annual fee

149

Ask a Question

You are about to post a question on finder.com.au

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At finder.com.au we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the finder.com.au privacy policy, receive follow up emails related to finder.com.au and to create a user account where further replies to your questions will be sent.

28 Responses to Westpac Altitude Credit Card Rewards Program Review

  1. Default Gravatar
    Skye | August 1, 2016

    Hi, is there any way I can use my Westpac Altitude Reward points to book flights on Air Asia and Jetstar? Thank you!

    • Staff
      Chester | August 1, 2016

      Hello Skye,

      Thanks for your question,

      I am pleased to inform you that you may use your Westpac Altitude Reward points to book domestic flights thru Jetstar. You may visit the Westpac redeem points page to view if a specific flight is available.

      Hope I was able to answer you question.

      Cheers!
      Chester

  2. Default Gravatar
    Denise | June 3, 2016

    Can I use my Westpac Altitude points to upgrade to business class on a Qantas flight from Perth to Melbourne.

    • Staff
      May | June 9, 2016

      Hi Denise,

      Thanks for your inquiry.

      In order to upgrade to Qantas business class flight, you must first transfer your Westpac Altitude points to Qantas points. To transfer, please call Altitude Rewards Centre. Please allow at least three business days for your Altitude Points to be converted to frequent flyer points or as advised at the time of conversion.

      Once use your points have been converted, you can then use your Qantas points to upgrade to a business class flight. Please also note the following so you can upgrade:

      1. You must be a member of Qantas FF Club so you can transfer Altitude points to Qantas.
      2. You must have an eligible paid and confirmed ticket on a Qantas operated service (with a QF flight number on your ticket).
      3. Use the ‘Upgrade Calculator’ (from Qantas website) to find out how many points are required to request a Classic Upgrade Reward. You can request an upgrade between 353 days and 24 hours before the scheduled departure of your flight.

      I also emailed you the contact details of Westpac Altitude Rewards Centre, for your convenience.

      I hope this helps.

      Cheers,
      May

  3. Default Gravatar
    Marg | February 4, 2016

    Can my husband book flights for me with his Altitude points?

    • Staff
      Jonathan | February 5, 2016

      Hi Marg, thanks for your inquiry!

      You can book flights through Altitude by contacting the dedicated Altitude Rewards Centre on 1300 887 820 (Altitude cardholders).

      Cheers,

      Jonathan

  4. Default Gravatar
    Kerry | January 24, 2016

    I would like to upgrade 2 return fares perth to Rome to business class using my Westpac Altitude points. the airlines I am considering are Qantas/Emirates, Etihad & Qatar. Our preference being the Qantas/Emirates Flight. Could you please advise how we would best go about this.
    Thank you Kerry

    • Staff
      Ally | January 25, 2016

      Hi Kerry,

      Thanks for reaching out.

      Kindly note that finder.com.au is an online comparison service and does not represent any credit card issuer such as Westpac.

      The best way to go about this is to directly get in touch with your provider to make the necessary arrangements.

      I have emailed you their contact details for reference.

      I hope this has helped.

      Cheers,
      Ally

  5. Default Gravatar
    Kathy | September 21, 2015

    I have 155000 Altitude points earnt on my Altitude Black card. I want to use some of these to book a flight on Qantas/Emirates to Uk can I do this and how do I go about transferring and booking the flight,

    Thanks Kathy

    • Staff
      Jonathan | September 21, 2015

      Hi Kathy, thanks for your inquiry!

      Please refer to the link I have sent to your email for booking flights with Altitude Rewards.

      Cheers,

      Jonathan

  6. Default Gravatar
    ChrisK | August 1, 2015

    Can I transfer Westpac Altitude Black points to Etihad Airways Guest frequent flyer programme. How long does it normally take. Thank you

    • Staff
      Sally | August 4, 2015

      Hi Chris,

      Thank you for your question.

      Please note though that you can’t transfer your Westpac Altitude Black points for Etihad Airways Guest frequent flyer miles.

      However, you can use them to redeem rewards with Virgin Australia, Air New Zealand, Malaysia Airlines, Singapore Airlines and Air Asia. If you opt for the Qantas Rewards program, then you can redeem points with Qantas.

      Generally it will take around 2-3 days for your Altitude Points to appear in your frequent flyer account.

      I hope this has helped answer your question.

      Thanks,

      Sally

  7. Default Gravatar
    jen | July 31, 2015

    can i transfer some of my westpac altitude rewards points to a westpac family member

    • Staff
      Sally | July 31, 2015

      Hi Jen,

      Thanks for your inquiry.

      Please be informed though that Altitude Points and rewards are non-transferrable.

      I hope this answers your question.

      Thanks,

      Sally

  8. Default Gravatar
    Anne | March 16, 2015

    What airlines can I book with to use my Altitude rewards points? I want to use Thai Airways, can I redeem points with this airline?

    Regards
    Anne

    • Staff
      Jonathan | March 16, 2015

      Hi Anne, thanks for your inquiry!

      Thai Airways is an eligible airline with the Altitude rewards program. Please refer to the link I have sent to your email for the extensive list of airlines you can book through Westpac.

      Cheers,

      Jonathan

  9. Default Gravatar
    Joe | August 22, 2014

    I have been a member of American Express since 1986, and have a large number of points accumulated, if I was to acquire a “Westpac Altitude” credit card with Amx card will I be able to merge my already earned points? Also, I require two cards for my wife & I, but on one account, will this require to joining fees?

    Look forward to your reply,

    Joe

    • Default Gravatar
      Kristina | July 13, 2015

      How long do I get to keep my Altitude points? Is there a time limit to use them as I lost hundreds of Qantas frequent flyer points.

    • Staff
      Jonathan | July 13, 2015

      Hi Kristina, thanks for your inquiry!

      Altitude points do not expire while you are a cardholder. If you cease to be an Altitude cardholder, your points will expire 90 days after the date you close your Altitude account.

      Cheers,

      Jonathan

    • Default Gravatar
      | September 5, 2014

      Thanks for your reply, I forgot to ask, will I be able to merge on QANTAS frequent flyer points with the Westpac Altitude card?

    • Staff
      Shirley | September 8, 2014

      Hi Joe,

      Thanks for your question.

      If you opt for Altitude Qantas rewards with your Altitude card, then your Qantas points will be credited to the same account, given that you provide the same Qantas membership number for your Altitude Qantas.

      Hope this helps,
      Shirley

    • Staff
      Shirley | August 27, 2014

      Hi Joe,

      Thanks for your question.

      Unfortunately the Westpac Altitude Rewards system and AMEX Membership Rewards program have different terms and conditions. I’d recommend speaking directly to AMEX to discuss your options about transferring your points.

      You can add one additional cardholder (16 years or older) at no extra cost.

      Cheers,
      Shirley

  10. Default Gravatar
    Alston | August 4, 2013

    How do I change visa platinum points to Thai airways points

    • Staff
      Shirley | August 5, 2013

      Hi Alston,

      Thanks for your comment.

      To our knowledge, AMEX is the only credit card issuer that allows you to transfer points for Thai Airways. Please see this page for more information.

      Hope this helps,
      Shirley

Ask a question
feedback