Tick Travel Insurance was a big winner in the 2025 Finder Awards.
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Tick received the following awards in the 2024 Finder Customer Satisfaction Awards:
| Overseas Medical and Hospital Expenses | Unlimited |
|---|---|
| Cancellation and Amendment Fees | $20,000 |
| Luggage and Personal Effects | $7,500 |
| Maximum Age Limit | 100 |
Table updated March 2025
Tick Travel Insurance is one of a few providers that offer some Covid-19 cover for both overseas and domestic trips. These are some of the key benefits found in Tick's Standard and Top policies:
If you want to know which other insurers offer pandemic cover, we've compared all the providers that cover Covid-19 expenses.
Based on Tick Travel Insurance travel insurance scores in Finder's 2024 & 2025 Customer Satisfaction Awards.
What do Australians think of Tick Travel Insurance travel insurance?
Choose from four tiers of policies based on how much cover you think you'll need on holiday: Basic, Budget, Standard or Top. Here are some of the main insured events a Tick travel insurance policy can cover you for:
Basic
Budget
Standard
Top
The insurance is issued and underwritten by AIG Australia Limited and comes with a cooling-off period and a $200 standard excess.
The cooling-off period is 14 days and allows you to cancel your policy within this period for a full refund if you decide it is no longer suitable. The excess is the amount you're required to pay when you make a claim. With Tick travel insurance, you can choose to remove the excess and pay an additional premium or double it to reduce your premium.
"I normally get my travel insurance through my credit card, but Bali insisted that visitors have additional COVID cover in 2022 when they opened borders. As a result, I got cover for my wife and myself for $93 through Tick for the week that we were there. We didn't need to claim, but it was the cheapest option that provided COVID cover."
Tick Travel Insurance policies have a lot of benefits that can cover you for a wide variety of travel-related mishaps. Here are some of the key policy benefits to help you decide if Tick is the right provider for you:
With Tick Travel Insurance, you can tailor your policy with add-ons based on what you'll be doing on your holiday. Make sure to review the product disclosure statement (PDS) in full, so you know exactly what you'll be covered for.
As with any travel insurance brand, there are certain occasions when your claim may not be paid. Some of Tick Travel Insurance's general exclusions include:
Make sure you review Tick's PDS for full details of what is and isn't covered.
Tick serves up some important benefits such as unlimited overseas medical cover and up to $20,000 for trip cancellation expenses. Some nice-to-have features such as loss of income cover and pet care expenses might be just what you're looking for in a travel insurance policy.
Where Tick might fall short for you, is when it comes to time to claim. Certain benefits don't kick in unless you meet very specific criteria. Travel delay expenses, for example, aren't claimable unless you've been delayed for more than 12 hours. Many other insurers will cover you after a 6-hour delay.
Purchasing a travel insurance policy does take a bit of pre-reading and with Tick travel insurance, this is even more important. Take the time to read the Product Disclosure Statement in full so you'll be confident that you're getting the right amount of cover for your trip.
If you're still not sure about Tick, you can compare other travel insurance companies here.
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im insured with tick insurance travel my name is Janette. I was just wondering if you could send me a copy in the mail as I cant print it
Hi Janette,
Thanks for leaving a question on finder.
If you are looking to print your policy but unable to, you can instead save the file in your computer and have it printed in a computer shop or a friend who has a printer. However, you can contact Tick insurance directly to request for this if you go to their website and speak to their customer service.
Please send me a message if you need anything else. :)
Cheers,
Joel
If my wife is traveling with me on this trip and I have included her into the system, can you explain what emergency companion cover relates to?
Hi Dave,
Thank you for getting in touch with finder.
Basically, your travel companion is anyone who helps you carry your bag up a flight of stairs, looks out for you and shares the wonderful experience of travelling. You and your wife can take out travel insurance cover under one policy so you have the same level of coverage. Emergency companion cover covers the cost of additional travel and accommodation expenses if your travelling companion is unable to continue her journey due to illness or injury.
I hope this helps.
Please feel free to reach out to us if you have any other enquiries.
Thank you and have a wonderful day!
Cheers,
Jeni
Can I get an email for my ins policy from 21/8 to 31/8
Hi Primmer,
Thanks for leaving a question on finder. Please note that we are is a financial comparison and information website that helps consumers make better decisions. We do not represent any of the providers we feature on our website.
You can request for you policy directly by calling Tick at +612 9333 3963.
Cheers,
Joel
What is meant by “Pet Care” and what does it cover?
Hi Peter,
Thank you for getting in touch with finder.
As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice.
Do you have pets that you leave at home while traveling?
If your flight is delayed by more than 24 hours on your final flight home and your pet is in a kennel or cattery, they’ll cover vet fees if your pet is injured during that time and the additional boarding costs up to the limits in the policy.
I hope this helps.
Have a great day!
Cheers,
Jeni
I have a tick travel insurance policy for a recent holiday in Bali when we got to the villa we had booked and paid for it wasn’t safe and in disgusting filthy conditions and with 2 babies I just couldn’t stay there and had to find alternate emergency accommodation can I claim this?
Hi Kylie,
Thanks for reaching out to us. Please note that we are not affiliated with Tick Travel Insurance or any company we feature on our site and so we can only offer you general advice.
With Tick Travel Insurance, you will be covered for additional accommodation, transport and meals expenses you incur as a result an emergency or if your trip is disrupted while you are abroad. Please contact Tick Travel Insurance directly to explain your situation and further inquire to see what they can do for you.
Best regards,
Rench