
Congratulations, Westpac!
Westpac was a big winner in the 2026 Finder Awards.
- Highly Commended, Best Balance Transfer Credit Card: Westpac Low Rate Card
- Highly Commended, Best Qantas Frequent Flyer Credit Card: Westpac Altitude Qantas Black
- Highly Commended, Best Velocity Frequent Flyer Credit Card: Westpac Altitude Velocity Black
- Highly Commended, Best Business Frequent Flyer Credit Card: Westpac Altitude Business Gold Credit Card
- Highly Commended, Best Business Frequent Flyer Credit Card: Westpac Altitude Business Platinum Credit Card
Full list of 2026 credit cards winners

How do I query a transaction on my Mastercard?
Hi Allan,
Thanks for your question.
Please contact the Westpac credit card customer service team directly to enquire about a transaction on your credit card.
Cheers,
Shirley
I am a member of the Thai International Frequent Flyer program (Star Alliance), and wonder if there is a Westpac credit card that will allow me to accrue point that I can use for Thai International flights?
Hi Cliff.
Thanks for your question.
Westpac offers a credit card that allows you to earn Singapore Airline KrisFlyer points. As a member of the Star Alliance, you are able to use your KrisFlyer points on Star Alliance member airlines.
Alternatively, you can go for a card that allows you to earn Altitude Points, and then transfer your Altitude points to a New Zealand Airlines Airports frequent flyer account, which can then be used on Star Alliance member airlines. It worth mentioning that if you transfer points between rewards programs and frequent flyer airlines, you will not receive as many points as if you had gone for a card that allows you to earn frequent flyer points directtly.
I hope this helps.
Cheers,
Jacob
We are travelling to France, London and Scotland at the end of September, we have accounts with Westpac but no credit cards, does Westpac have any card systems that we can use with our own money? We would prefer to use our savings and not credit.
Hi Sue,
Thanks for your inquiry.
There are a few options available to you. You may compare travel-friendly money options. You either have the option of using your Westpac debit card overseas, which will incur a number of fees like currency conversion and ATM fees, or you can go for a travel money card. These cards are similar to debit cards in that you are spending your own money, but you’re able to load AUD onto the card and transfer it to a number of currencies, you may still get charged an ATM fee (some travel cards don’t), but you won’t be charged the convert the funds into a local currency provided that you’ve transferred the funds into the local currency. Travel money cards have a limited number of currencies you can transfer AUD. However, travel money cards work with Pounds Sterling and Euros. Westpac does not currently offer a travel money card, but there are a number of providers to compare.
If you decide to use your Westpac debit card, Westpac has a global ATM partnership with some of the world’s leading financial institutions. This means you can use certain ATMs for free when you are overseas. Westpac Global ATM partners include Barclays Bank (UK) and BNP Paribas (France).
I hope this helps.
Cheers,
Jacob
Complimentary Travel Insurance coverage: I purchased return airfares for my partner and I to Thailand using my Altitude Platinum Credit Card (Linked to QANTAS) . We are not married and we do not live together at this stage as we are in the process of blending families and moving interstate. I know that in the past when I have purchased airline tickets for myself and my son we were both covered by the complimentary travel insurance but I am wondering if my partner is covered. I have read the 54 page document but am still unclear about this as your meaning of partner may differ from mine due to our current slightly unusual circumstances.
Thanks for your clarification and assistance in advance.
Hello Vanessa,
thanks for the question!
According to Westpac’s terms and conditions for this product, a spouse is covered through the cardholders policy. A spouse however is defined by Zurich (the provider of this insurance) as: “a de facto partner of the cardholder who is permanently living with the cardholder at the time the journey starts or a person married to the cardholder. We may ask for proof of any relationship.”
For more information it may be useful to contact Zurich directly.
I hope this helps,
Marc.