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How we picked theseWhat are Visa credit cards?
Visa is an electronic payment network used by many banks and credit card companies.
Like Mastercard (and unlike American Express), Visa doesn't issue credit cards itself. You get a credit card issued by your bank or credit card company, and many of them use Visa's network.
But cards on the Visa network do benefit from Visa features, like Zero Liability protection, security and fraud protection, and contactless payment technology.
Tell me more about Visa
Visa was launched by Bank of America in 1958 as the BankAmericard credit card program. Eventually this program was licensed across the globe and was consolidated into the Visa corporation in 1976.
Today Visa operates in over 200 countries. In 2024 the Visa network processed 234 billion in transactions.
What benefits can I get with a Visa credit card?
- 24/7 customer service. Visa offers a Global Customer Assistance Service so you can report lost and stolen cards from anywhere in the world.
- Contactless and mobile payments. Visa credit cards in Australia offer tap-and-go payments, as well as insert or swipe options at the checkout. You also won't need to enter a PIN if your contactless card purchase is less than $200. Many Visa credit cards can also be added to digital wallets including Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay.
- Visa Checkout. If you sign up to Visa Checkout, this service will securely save your payment and shipping information for online shopping with partnered merchants.
- Visa Secure (formerly Verified by Visa). This security service adds an extra verification step for online transactions. As an example, you might be asked to enter an SMS code, confirm your date of birth or answer a security question before the payment is processed.
- Visa Offers + Perks. A Visa card gives you access to exclusive discounts and deals with partnered brands such as Booking.com, THE ICONIC and Hertz. A Visa card also gives you access to limited-time ticket offers, movie competitions and other entertainment deals.
- Complimentary insurance cover. Some Visa credit cards come with complimentary insurance covers, such as international travel insurance, purchase cover insurance, and extended warranty insurance.
Premium card benefits
The more premium Visa cards, such as Platinum, Signature and Infinite cards offer more perks and benefits:
- Concierge service. A platinum Visa credit card (and other premium options) often gives you access to a 24/7 global concierge service. You can contact your concierge on 1800 639 607 within Australia for anything from booking restaurant reservations or scoring tickets to a concert to sending flowers to a loved one.
- Visa Premium. If you have a Visa Platinum, Signature or Infinite credit card, you can enjoy exclusive travel and lifestyle benefits all around the world through this exclusive service.
- Visa Offers + Perks. The higher end Visa cards also get more luxurious upgrades and special offers.
Which Australian banks use Visa?
- Bank Australia
- BankSA
- Bank of Melbourne
- BOQ
- Greater Bank
- Heritage Bank
- ING
- Kogan Money
- Latitude Financial Services
- Suncorp
- Virgin Money
Should I go with Visa or Mastercard? Does it matter?
Both Visa and Mastercard offer 24/7 customer support, security and fraud monitoring features, zero liability protection for unauthorised transactions.
With Visa's contactless card payments you don't need to enter a PIN for transactions of $200 or less. With Mastercard you need to enter a PIN on transactions above $100.
"While there are still a few places that don't accept American Express cards, there's really not much difference between a Visa or Mastercard credit card. Both offer very comparable fraud monitoring and protections. The real difference comes in the rates, rewards fees and features of a specific card. That's what you should look at first."
How can I compare Visa credit cards?
- Annual fees. Most credit cards charge an annual fee. For this fee typically ranges from $50 to $400. There are also some Visa credit cards that have no annual fee, either for a promotional period or for the life of the card. You can weigh this cost against the card's features to help find one that's affordable for you.
- Interest rates. If you don't always pay your balance in full, you should compare Visa cards by the standard purchase rate. Some Visa cards offer introductory 0% interest rates, which can help you save on interest costs.
- Foreign transaction fees. Most credit cards charge a fee worth 2–3.5% of the total of any transactions you make overseas (or by shopping online) in a foreign currency.
- Rewards. Some Visa credit cards come linked to rewards and frequent flyer programs, allowing you to earn points as you spend. If you're a regular spender and pay your balance in full, a rewards credit card can be a useful way to get more value from your Visa card.
Visa credit card frequently asked questions
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How do I see details of my Visa Credit Card
Hi Victor.
Thanks for your question.
You can see the details of your Visa card through your card issuer’s internet banking facility. For instance, if you had a Citibank Visa Card, you would log on to the Citibank website to manage your account online. You can register your card for internet banking by calling your provider. Please ensure to read through the relevant product disclosure statement and terms and conditions to ensure that you got everything covered on your transactions.
I hope this helps.
Cheers,
Jacob
We have 62 thousand points on our credit card. How can we apply these to a air flight? Thanks for your help. Joyce
Hi Joyce. Thanks for the question. If you’re looking for specific information about your current card, you will need to provide your card issuer as the process is slightly different for each issuer. Generally speaking, you will need to log into your frequent flyer or awards account and book the flights from there. Say you have a credit card that allows you to earn ANZ Rewards, if you wanted to book a flight, you would do it through the ANZ rewards centre. If you have a direct earn product that is linked to a frequent flyer program, like the Virgin Velocity Flyer, then you would log in to the Velocity Store with your Velocity Membership and book the flights that way. Let me know if you need more information on this process. Jacob.
I have had an Employees Benefit Card (Westpac) for over a year now, apparently it is changing to SalPac, I don’t understand how it works, it is through Westpac? I recently received a new pin number but I don’t have a new card, what do I do to get the card & find out how this Salpac works compared to the Salary sacrifice (EBC) I have now.
Hi Leanne. Thanks for your question. Although we are aware of the Westpac Employees Benefit Card, it’s not something that is available to the general public, so we’re not knowledgeable about that product. The best people to speak to about this is your employer. Please let us know how this goes. Jacob.
Does VISA require a minimum or maximum credit limit requirement with a Platinum VISA credit card?
Hi Teresa. Thanks for your question. Which card issuer are you referring to? Visa is the card scheme and provides credit cards to lenders like Westpac or ANZ. Visa does not impose maximum and minimum limits on their cards although the lender wil. Jacob.
I have recieved a email telling me that i should activate my visa credit card over the internet or at my bank , so what i want to know is it for real or is it a scam to get my details ?
Hi Patrick,
This is not a scam. It is also advisable to contact the provider directly.
Hope this helps.
Thanks,
Jacob