Key takeaways
- Every Visa credit card offers global acceptance and security features. But Visa Platinum cards offer you even more premium perks and benefits.
- You can earn points on your spending, get travel discounts and Visa's Concierge Service.
- Platinum cards usually have higher annual fees, so make sure you get enough value from the perks to justify the costs.
What benefits can I get with a Visa Platinum credit card?
Visa itself doesn't issue credit cards. It provides the electronic payment network that underpins Visa credit cards. And there are platinum cards issued by Mastercard and American Express too.
All this is to say that the perks and benefits of any platinum card depend on the bank or card company issuing it rather than Visa.
Visa Platinum benefits
- 24/7 concierge services. Access the Visa Concierge Service with a phone call or email at any time of day (or night) to get help booking restaurants, flights or concert tickets. Sometimes, the concierge can even get you special discounts or upgrades on the booking. A credit card concierge can also help with other requests, such as planning events, buying flowers for someone, or sourcing other gifts and items on your must-have list. You can access this service via the Visa Concierge app or by phone on 1800 639 607.
- Visa Offers + Perks. All Visa cards have access to Visa Offers + Perks, but some are exclusively available for Platinum and other premium Visa credit cards. Offers vary but could include premium golf perks, car rental upgrades, online shopping discounts or complimentary gifts.
- Visa Luxury Hotel Collection. Some Australian-issued Visa Platinum cards (and all Infinite and Signature cards) let you book accommodation through visaluxuryhotels.com and get access to exclusive benefits including a best-rate guarantee, room upgrades, complimentary continental breakfasts and VIP guest status.
- Global Customer Assistance. Whether you’re at home or out trotting the globe, Global Customer Assistance provides 24/7 support in case you lose your card and need a card replacement or emergency cash.
Other platinum credit card perks
As well as perks available directly through Visa, some of the other perks you'll find on platinum credit cards include:
- More rewards potential. Platinum rewards and frequent flyer credit cards have bigger bonus points offers and earn more points per $1 compared to their basic counterparts.
- Airport lounge access. Some platinum Visa credit cards offer complimentary airport lounge invitations or global lounge access through Qantas, Virgin Australia or a lounge partner such as Priority Pass or LoungeKey.
- Complimentary travel insurance. This ranges from comprehensive cover for overseas trips to interstate flight or hotel cover, transit accident insurance and car rental excess insurance.
- Complimentary purchase insurance. Purchase cover can include purchase protection insurance against loss, theft or accidental damage, smartphone insurance, extended warranty cover and price guarantee schemes for eligible items you buy with your card.
Do all Visa Platinum credit cards have travel insurance?
Of the 26 Visa Platinum credit cards in Finder's database all but 2 of them offer complimentary travel insurance.
It's worth looking closely at the level of insurance cover your credit card offers. You might find the insurance is identical across most of a bank's cards.
But some banks give you different cover based on your card. ANZ offers a separate insurance policy for its Platinum and Black Visa cards.
Westpac (which issues Mastercard credit cards) divides its cards into Level 1 and Level 2 cards. You get up to 6 months' cover with Level 1 cards and 3 months' cover with Level 2. Confusingly, some Platinum cards are Level 1 and some are Level 2.

"Cards on the Visa network have some pretty cool perks, especially at the Platinum level or above. But I wouldn't choose a credit card just because it's a Visa card or has Platinum in the name. You always have to look at the card itself and the points, features and rewards you get. And balance this against the annual fee."
What else do I need to think about when looking at Visa Platinum credit cards?
The benefits, rewards and privileges you can get with a Visa Platinum card are only really worth it if they offer you more value than what you pay for the card. So, make sure you also look at the following features:
- Rewards. If you're looking at rewards cards, think about what type of points you'll earn and the ways you can redeem them to decide whether you'll get value out of the program.
- Interest rates. Platinum cards generally charge higher interest rates than regular cards. So, if you don't pay off your balance by the due date on each statement, these costs could quickly add up.
- Annual fee. This is also usually higher among premium cards, which means the perks will only be worth it if you think you will realistically use them every 12 months.
- Eligibility criteria. A platinum credit card may require a higher minimum income than regular cards. The minimum credit limit is often higher too. Platinum cards aren't really for people who are low earners unfortunately.
Want to see more cards? You can compare a wider range of platinum cards, including Visa, Mastercard and American Express options.
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Does ANZ Platinum Visa card insurance cover 80 years and over for an overseas trip
Hi Mary,
The ANZ Platinum credit card travel insurance policy is available for people aged 80 if they meet the other eligibility requirements for cover before turning 81. This means you would need to spend at least $250 of your prepaid travel expenses on your eligible ANZ Platinum card, have a return overseas travel ticket before you leave Australia and meet the residency requirements. If you want insurance cover and are over 80, Finder’s guide to travel insurance for seniors may be of assistance. If you have further questions, you can contact the ANZ credit card insurance provider Allianz on 1300 135 271. I hope this helps.
Hi, i planned to travel using connecting flights which takes me to my destination after 19 hours. Thanks to VISA Platinum for offering me around 5% discount on my ticket purchases. Now i have a question, how can i benefit being a Visa card holder at the airport lounge? Is there any facility providing for the holder at the terminals? Specially in Abu Dhabi? Waiting for the response at the earliest.
thanks in advance.
I am a visa platinum holder with Westpac and will be travelling soon to the UK and Europe. Could you tell me what travel insurance I will have with my platinum card.
Thank you,
Elaine
Hi Elaine,
Thanks for your inquiry.
Your Westpac Platinum card includes a complimentary travel insurance and should meet the following eligibility requirements:
– A resident in Australia, or you currently reside in Australia and hold a valid 457 Visa.
– Spend $500 or more on travel costs (e.g. return travel ticket, airport or departure taxes, prepaid overseas accommodation or travel itinerary items) before departing Australia, and charge these costs to your eligible Westpac credit card.
– You have a return overseas travel ticket before leaving Australia.
-You are not over 80 years of age when you first qualify for coverage by meeting the abovementioned three conditions.
Please refer to our Westpac Credit Card Insurance Policy Guide to find out which of these complimentary insurance policies you can take advantage of as a Westpac platinum credit card holder.
Please make sure to read the eligibility criteria, features and details of the policy, as well as the relevant Product Disclosure Statement of the policy before you travel.
I hope this helps.
Cheers,
Arra
Hi Mohammed,
Thanks for your inquiry.
Not all Visa cardholders can benefit from free access to airport lounges, you may refer to our guide on credit cards free lounge access. Select ‘Go to Site’ to head over to their website. A gentle reminder, please ensure to read through the relevant product disclosure statement and terms and conditions to ensure that you got everything covered before you apply.
Cheers,
Jonathan
Hi Jonathan and thanks for your swift response.
i have Visa Platinum (HSBC logo issued by SABB) and also Master Platinum. Thanks
Hi Mohammed,
Thanks for your inquiry!
While HSBC Platinum does not offer any airport lounge complimentary passes, you may refer to our comparison of credit cards that offers free airport lounge access and requirements you need to meet to get airport lounge access. Before you apply, make sure you carefully read over the eligibility requirements and terms and conditions and ensure you have organised the necessary documents before beginning the application.
Cheers,
Jonathan
OK Thanks Jonathan.
Hi, I have a nab qantas platinum visa card and am about to travel interstate where I will be hiring a car. Does my card offer me any benefits or rewards in regards to the cost of hire or insurance when booking my hire car.
thanks, Genny
Hi Genny, thanks for your inquiry!
Rental Vehicle Excess cover $1,250 per interstate journey. Rewards points can be earned on eligible purchases. As a result you can earn reward points in making eligible purchases to be covered by this insurance policy. Please refer to page 49 of the PDF I have sent to your email for the full terms of this insurance cover.
Cheers,
Jonathan
We have recently purchased with our Suncorp Platinum Visa Card an overseas family holiday. Please send me a link explaining what we are covered for in regards to travel insurance incorporated into this Visa purchase. Thank you
Hi Mick,
Thanks for your question.
Please check your inbox, I’ve emailed the document to you.
Cheers,
Shirley
Does Visa travel insurance cover air travel in Australia?
Hi Brian,
Thanks for your question.
Which card are you specifically referring to? I can check the PDS for you.
Cheers,
Shirley