Finder makes money from featured partners, but editorial opinions are our own.

Visa Platinum benefits

A Visa Platinum card is a step up from regular Visa cards, with perks that range from more rewards points to luxury hotel stays and 24/7 concierge services.

While all Visa credit cards include features such as global acceptance and support for lost or stolen cards, Visa Platinum cards offer you even more premium perks and benefits. A Visa Platinum card could give you more points per $1 spent, access to pre-sale ticket offers or even hotel upgrades (among other things).

Platinum cards also usually have higher annual fees than regular cards, which means it's important to make sure you get enough value from the perks to justify the costs.

What benefits can I get with a Visa Platinum credit card?

The perks you'll get typically depend on the bank or issuer and the platinum credit card you choose. But some of the benefits specific to Visa Platinum cards include:

  • 24/7 concierge services. Access the Visa Concierge Service with a phone call or email at any time of day (or night) to get help booking restaurants, flights or concert tickets. Sometimes, the concierge can even get you special discounts or upgrades on the booking. A credit card concierge can also help with other requests, such as planning events, buying flowers for someone, or sourcing other gifts and items on your must-have list.
  • Visa Offers + Perks. All Visa cards have access to Visa Offers + Perks, but some are exclusively available for Platinum and other premium Visa credit cards. Offers vary but could include premium golf perks, car rental upgrades, online shopping discounts or complimentary gifts.
  • Visa Luxury Hotel Collection. Use your Australian-issued Visa Platinum card to book accommodation through and get access to exclusive benefits including a best-rate guarantee. Other perks vary by hotel and availability, but could include complimentary room upgrades, complimentary Wi-Fi in your room, and food or beverage credit.
  • Pre-sale tickets. Get access to exclusive ticket offers for music tours, festivals and live shows, with partners including Ticketek.
  • Global Customer Assistance. Whether you’re at home or out trotting the globe, Global Customer Assistance provides 24/7 support in case you lose your card and need a card replacement or emergency cash.

Tip: Save time by asking the concierge for help

If you don't have time to search for an offer or perk, you could ask the concierge for help. You can find the contact number on your card, or use one of the numbers below:

  • Visa concierge (Australia): 1800 639 607
  • ANZ: 1300 580 765 (personal cards) or 1800 233 688 and Option 3 (business cards)
  • NAB Platinum: 1300 730 213 and Option 6 (personal cards) or 1300 496 080 and Option 5 (commercial)
  • NAB Signature: 1300 489 410 and Option 6 (personal cards) or 1300 498 594 and Option 6 (commercial)
  • Westpac: 1300 791 188 (BusinessChoice Rewards Platinum)

If you have the Visa Concierge app, you can also send requests or make bookings directly from your phone.

Other platinum credit card perks

As well as perks available directly through Visa, some of the other perks you'll find on platinum credit cards include:

  • More rewards potential. Platinum rewards and frequent flyer credit cards have bigger bonus points offers and earn more points per $1 compared to their basic counterparts.
  • Airport lounge access. Some platinum Visa credit cards offer complimentary airport lounge invitations or global lounge access through Qantas, Virgin Australia or a lounge partner such as Priority Pass or LoungeKey.
  • Complimentary travel insurance. This ranges from comprehensive cover for overseas trips to interstate flight or hotel cover, transit accident insurance and car rental excess insurance.
  • Complimentary purchase insurance. Purchase cover can include purchase protection insurance against loss, theft or accidental damage, smartphone insurance, extended warranty cover and price guarantee schemes for eligible items you buy with your card.

Finder survey: How often do Australians use their credit card when travelling overseas?

I don’t have a credit card19.41%
I don’t travel overseas13.48%
Source: Finder survey by Pure Profile of 1113 Australians, December 2023

What else do I need to think about when looking at Visa Platinum credit cards?

The benefits, rewards and privileges you can get with a Visa Platinum card are only really worth it if they offer you more value than what you pay for the card. So, make sure you also look at the following features:

  • Rewards. If you're looking at rewards cards, think about what type of points you'll earn and the ways you can redeem them to decide whether you'll get value out of the program.
  • Interest rates. Platinum cards generally charge higher interest rates than regular cards. So, if you don't pay off your balance by the due date on each statement, these costs could quickly add up.
  • Annual fee. This is also usually higher among premium cards, which means the perks will only be worth it if you think you will realistically use them every 12 months.
  • Credit limit. Platinum cards may have higher minimum credit limits than standard cards. So ask yourself whether a higher limit would be useful, or whether it could tempt you to overspend.
  • Eligibility criteria. A platinum credit card may require a higher minimum income than regular cards, although not all providers list these details as part of the application requirements.

Want to see more cards? You can compare a wider range of platinum cards, including Visa, Mastercard and American Express options.

Back to top

More guides on Finder

  • Platinum Credit Cards

    If you want to get more rewards, higher credit limits, complimentary insurance and many other perks, here's how a platinum credit card could work for you.

  • High Credit Limit Credit Cards

    If you want to buy big-ticket items or consolidate debt with a credit card, compare high credit limit options and weigh up the pros and cons here.

  • What is the most exclusive credit card?

    Discover the luxurious perks, extensive benefits, and often high fees that can come with prestigious credit cards.

Ask a Question

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our 1. Terms Of Service and 6. Finder Group Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

33 Responses

    Default Gravatar
    MaryAugust 10, 2023

    Does ANZ Platinum Visa card insurance cover 80 years and over for an overseas trip

      AmyAugust 11, 2023Finder

      Hi Mary,
      The ANZ Platinum credit card travel insurance policy is available for people aged 80 if they meet the other eligibility requirements for cover before turning 81. This means you would need to spend at least $250 of your prepaid travel expenses on your eligible ANZ Platinum card, have a return overseas travel ticket before you leave Australia and meet the residency requirements. If you want insurance cover and are over 80, Finder’s guide to travel insurance for seniors may be of assistance. If you have further questions, you can contact the ANZ credit card insurance provider Allianz on 1300 135 271. I hope this helps.

    Default Gravatar
    MohammedSeptember 7, 2015

    Hi, i planned to travel using connecting flights which takes me to my destination after 19 hours. Thanks to VISA Platinum for offering me around 5% discount on my ticket purchases. Now i have a question, how can i benefit being a Visa card holder at the airport lounge? Is there any facility providing for the holder at the terminals? Specially in Abu Dhabi? Waiting for the response at the earliest.
    thanks in advance.

      Default Gravatar
      ElaineFebruary 4, 2016

      I am a visa platinum holder with Westpac and will be travelling soon to the UK and Europe. Could you tell me what travel insurance I will have with my platinum card.
      Thank you,

      ArraFebruary 5, 2016Finder

      Hi Elaine,

      Thanks for your inquiry.

      Your Westpac Platinum card includes a complimentary travel insurance and should meet the following eligibility requirements:

      – A resident in Australia, or you currently reside in Australia and hold a valid 457 Visa.
      – Spend $500 or more on travel costs (e.g. return travel ticket, airport or departure taxes, prepaid overseas accommodation or travel itinerary items) before departing Australia, and charge these costs to your eligible Westpac credit card.
      – You have a return overseas travel ticket before leaving Australia.
      -You are not over 80 years of age when you first qualify for coverage by meeting the abovementioned three conditions.

      Please refer to our Westpac Credit Card Insurance Policy Guide to find out which of these complimentary insurance policies you can take advantage of as a Westpac platinum credit card holder.

      Please make sure to read the eligibility criteria, features and details of the policy, as well as the relevant Product Disclosure Statement of the policy before you travel.

      I hope this helps.


      JonathanSeptember 8, 2015Finder

      Hi Mohammed,

      Thanks for your inquiry.

      Not all Visa cardholders can benefit from free access to airport lounges, you may refer to our guide on credit cards free lounge access. Select ‘Go to Site’ to head over to their website. A gentle reminder, please ensure to read through the relevant product disclosure statement and terms and conditions to ensure that you got everything covered before you apply.


      Default Gravatar
      MohammedSeptember 8, 2015

      Hi Jonathan and thanks for your swift response.
      i have Visa Platinum (HSBC logo issued by SABB) and also Master Platinum. Thanks

      JonathanSeptember 9, 2015Finder

      Hi Mohammed,

      Thanks for your inquiry!

      While HSBC Platinum does not offer any airport lounge complimentary passes, you may refer to our comparison of credit cards that offers free airport lounge access and requirements you need to meet to get airport lounge access. Before you apply, make sure you carefully read over the eligibility requirements and terms and conditions and ensure you have organised the necessary documents before beginning the application.


      Default Gravatar
      MohammedSeptember 9, 2015

      OK Thanks Jonathan.

    Default Gravatar
    GennyAugust 31, 2015

    Hi, I have a nab qantas platinum visa card and am about to travel interstate where I will be hiring a car. Does my card offer me any benefits or rewards in regards to the cost of hire or insurance when booking my hire car.

    thanks, Genny

      JonathanSeptember 1, 2015Finder

      Hi Genny, thanks for your inquiry!

      Rental Vehicle Excess cover $1,250 per interstate journey. Rewards points can be earned on eligible purchases. As a result you can earn reward points in making eligible purchases to be covered by this insurance policy. Please refer to page 49 of the PDF I have sent to your email for the full terms of this insurance cover.



    Default Gravatar
    MickSeptember 1, 2014

    We have recently purchased with our Suncorp Platinum Visa Card an overseas family holiday. Please send me a link explaining what we are covered for in regards to travel insurance incorporated into this Visa purchase. Thank you

      ShirleySeptember 2, 2014Finder

      Hi Mick,

      Thanks for your question.

      Please check your inbox, I’ve emailed the document to you.


    Default Gravatar
    brianJuly 1, 2014

    Does Visa travel insurance cover air travel in Australia?

      ShirleyJuly 2, 2014Finder

      Hi Brian,

      Thanks for your question.

      Which card are you specifically referring to? I can check the PDS for you.


Go to site