Travel confidently with your cash and valuables overseas. Find travel insurance with cover against robbery
Travelling with your camera, cash and other valuable items is essential for the modern traveller. Similarly, protecting such items is a major concern for Australian travellers as the risk of being robbed or pick-pocketed can be greater in some parts of the world.
What can travel insurance actually cover me for if am robbed?
Travel insurance policies have benefits known as personal belongings cover and theft of cash cover to help cover you in incidents of theft. Travel insurance can cover stolen:
- Cash (from your person)
- Cameras
- Luggage
- Laptops and tablets
- Mobile phones
- Jewellery
- Sports equipment
- Personal items
- Passports and travel documents
- Credit cards and fraud (in some cases)
What type of limits do travel insurers apply to stolen cash and property?
| Brand | Cash cover | Item cover | Apply |
|---|---|---|---|
 | $250 | Maximum total cover of $15,000. The maximum amount covered for any item is:
| Get Quote |
 | $250 | Maximum total cover of $15,000. The maximum amount covered for any item is:
| Get Quote |
 | $1,000 | Maximum total cover of $15,000. The maximum amount covered for any item is:
| Get Quote |
 | $400 | Maximum total cover of $7,500. The maximum amount covered for any item is:
| Get Quote |
 | $200 | Maximum total cover of $30,000. The maximum amount covered for any item is:
| Get Quote |
 | No amount stated | Maximum total cover of $7,500. The maximum amount covered for any item is:
| Get Quote |
 | $100 | Maximum total cover of $6,000. The maximum amount covered for any item is:
| Get Quote |
 | $500 | Maximum total cover of $5,000. The maximum amount covered for any item is:
| Get quote |
 | $250 | Maximum total cover of $12,000. The maximum amount covered for any item is:
| Get Quote |
 | $250 | Maximum total cover of $7,500. The maximum amount covered for any item is:
| Get Quote |
 | $500 | Maximum total cover of $7,500. The maximum amount covered for any item is:
| Get Quote |
 | $500 | Maximum total cover of $8,000. The maximum amount covered for any item is:
| Get Quote |
 | $500 | Maximum total cover of $7,500. The maximum amount covered for any item is:
| Get Quote |
 | $500 | Maximum total cover of $8,000. The maximum amount covered for any item is:
| Get quote |
 | $1,000 | Maximum total cover of $ 20,000. The maximum amount covered for any item is:
| Get quote |
 | $500 | Maximum total cover of $7,500. The maximum amount covered for any item is:
| Get Quote |
 | $250 | Maximum total cover of $5,000. The maximum amount covered for any item is:
| Get Quote |
 | $500 | Maximum total cover of $25,000. The maximum amount covered for any item is:
| Get quote |
 | $300 | Maximum total cover of $7,500. The maximum amount covered for any item is:
| Get Quote |
 | $250 | Maximum total cover of $12,000. The maximum amount covered for any item is:
| Get Quote |
 | $250 | Luggage, personal effects and travel documents maximum cover of $12,000. The maximum amount covered for any item (i.e. the item limit) is:
| Get Quote |
 | $400 | Maximum total cover of $5,000. The maximum amount covered for any item is:
| Get Quote |
 | $500 | Maximum total cover of $10,000. The maximum amount covered for any item is:
| Get Quote |
 | $250 | Maximum total cover of $10,000. The maximum amount covered for any item is:
| |
 | $250 | Maximum total cover of $12,000. The maximum amount covered for any item is:
| Get Quote |
 | $100 | Maximum total cover of $5,000. The maximum amount covered for any item is:
| Get Quote |
Common exclusions of theft cover
Before you depart on your holiday, make sure you’re aware of the situations when travel insurance will not provide cover for robbery. These include:
- If you are under the influence of drugs or alcohol when the robbery occurs
- If you leave your items unsupervised in a public place and they are stolen
- If you fail to take reasonable care to protect your cash, luggage and personal belongings and prevent yourself becoming a victim of theft
- Some policies will exclude lost or stolen credit cards (and any resulting credit card fraud) from cover
It’s essential that you read the product disclosure statement (PDS) before you leave home so you know exactly when you will and won’t be covered.
Am I covered if I'm hurt or injured in the robbery?
If you are hurt or injured as a result of robbery, you will be covered for emergency medical expenses (unless you have a non-medical travel insurance policy).
What should I do if I'm robbed?
Being robbed or having your valuables stolen overseas can be an upsetting and stressful experience. Here’s what you should do if you ever find yourself in this unpleasant situation:
- Health and safety first. If you're a hurt or injured, make sure you seek immediate medical attention. Get in touch with your travel insurance policies emergency response team as soon as possible as some hospitals may require a guarantee of payment.
- Reach out to the appropriate emergency contacts of your destination. Contact the police for a written report of the incident. This will be helpful when you make a claim on your travel insurance policy. If your passport was stolen, contact the nearest Australian embassy or consulate to get a new passport, organise an interpreter if required and ask for any advice you may need.
- Make alternative arrangements. If the thieves took your hotel room key, inform your hotel's staff. If your wallet was taken, cancel your credit cards straight away.
- Make a claim. When it comes to making a claim on your travel insurance, contact your insurer to report that you’ve been robbed. You will usually have to fill out a claim form with details of the incident and submit supporting documents such as police reports, receipts and proof of ownership.
Travel insurance brands 24/7 emergency contact numbers
| Travel insurance provider | Reverse charge number | More information |
|---|---|---|
| 1Cover | +61 2 8016 9222 | Details |
| American Express | +61 2 8907 5666 | Details |
| AIG | +60 3 2772 5592 | Details |
| Budget Direct | +61 2 9333 3915 | Details |
| Citibank | +61 2 8907 5666 | Details |
| Columbus | +44 20 7902 7405 | Details |
| Cover-More | +61 2 8907 5619 | Details |
| Down Under Insure | +61 7 3305 7499 | Details |
| Easy Travel Insurance | +61 3 8523 2800 | Details |
| Fast Cover | +61 7 3305 7499 | Details |
| Go Insurance | +61 (0) 7 3481 9880 | Details |
| Insure and Go | +61 2 9333 3999 | Details |
| itrek | +61 7 3305 7499 | Details |
| Multitrip.com.au | +61 (0)2 9333 3918 | Details |
| No Worries | +44 14444 42026 | Details |
| Simply Travel Insurance | +61 7 3305 7499 | Details |
| Skiinsurance.com.au | +61 2 8016 9222 | Details |
| STA Travel | +44 151 559 3930 | Details |
| Tick Travel Insurance | +61 2 9333 3963 | Details |
| Travel Insurance Direct | +61 2 9234 3123 | Details |
| Travel Insurance Saver | +61 3 8523 2800 | Details |
| Travel Insuranz | +61 (0) 2 8907 5953 | Details |
| Virgin | +61 7 3305 7499 | Details |
| Woolworths | +61 2 9333 3903 | n/a |
| Worldcare | +61 7 3305 7499 | Details |
| youGo | +612 8907 5619 | Details |
Don't forget these documents if you need to make a claim
Make sure you have any information that your insurer requires after a robbery. This could include:
- Police reports. Make sure you get this within 24 hours.
- Medical reports. This is essential if you have been harmed
- Receipts of your stolen items. Without this, you might not be able to claim anything back.
- Credit card statement. If your credit card has been stolen, then you will need this to prove any fraud.
Follow these tips to avoid being robbed
- Avoid high-crime areas. While it’s not always possible to avoid tourist hotspots where petty crime is rife, do your research ahead of time and steer clear of dangerous neighbourhoods.
- Don’t keep all your money in one place. Separate your funds throughout different pockets and different items of luggage. Carry a backup credit card so that you will still have access to funds if you are a victim of theft.
- Be careful when using ATMs. ATMs are a prime target for thieves. Ask a friend to accompany you and keep an eye on your surroundings. Keep your PIN hidden and head to a busy public space if you think you’re being followed.
- Keep a record. Before you leave home, make a list of everything you’re taking with you on your trip, especially valuables such as jewellery and electronic items. Take photos of each item as well so that you have a record of everything if something goes missing.
- Photo ID. It’s also a good idea to keep photo backups of your licence, passport and visa in case they are ever stolen.
- Make use of hotel safes. Your passport and money will be much better off in a safe than in your pockets or hidden under your socks in your suitcase.
Compare travel insurance with cover for robberies and stolen property
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