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Important:
Travel insurance rules continue to change as a result of the coronavirus pandemic. We’re working hard to keep up and make sure our guides are up to date, however some information may not be accurate during the pandemic. It’s even more important to double-check all details that matter to you before taking out cover. Please know that some policies may not be available through Finder at this time. Here are some helpful tips:
If you're buying a policy today, it's unlikely that you'll be covered for border closures
If your travel plans go against government advice, your policy will most likely be voided and you won't be covered
Finally, some good news! Travel is picking up, so some insurers have started offering cover again.
Just remember, you won't be covered for any pandemic related claims if you do take out domestic travel insurance.
Originally a motoring insurance provider, RAA also offers its customers various policies to insure their homes, valuable items and their holidays. Provided by Great Lakes Insurance, RAA’s travel policies cover local and international travel with single and annual multi-trip plans. Travel insurance is the best way to protect the financial investment you make in your holiday.
We can’t predict what might happen during your holiday, but a good policy is just the safety net you need if you find yourself in a medical or other emergency.
RAA discount codes and coupons
Oops! RAA travel insurance is not currently available via finder. You can visit their website for more information or check out other travel insurance deals available on finder.com.au below.
Travel insurance policies are available for local and international travel. Depending on your destination and your insurance needs, you can choose between basic and comprehensive cover, and whether or not you’d like insurance for the rest of your travelling party.
International Premium
This is the full-cover option for international travel. You benefit from the following:
Unlimited overseas medical expenses (including dental expenses)
Unlimited additional expenses
Unlimited cancellation costs
Luggage and personal effects
Travel documents
Delayed luggage allowance
Travel delay
Money
Rental vehicle excess
Resuming a journey
Special events
Hospital incidentals
Loss of income
Disability
Accidental death
Personal liability up to $2,5 million
International Essentials
This policy offers fewer benefits and lower maximum payouts than the Premium option, but it’s still suited to overseas travel. Cover includes:
Unlimited overseas medical expenses (not including dental expenses)
Unlimited additional expenses
Cancellation costs
Luggage and personal effects
Travel documents
Delayed luggage allowance
Rental vehicle excess
Hospital incidentals
Accidental death
Personal liability up to $1 million
Domestic plan
This policy is suited to local travel. Medical emergencies and related claims should be filed with your personal health insurance provider. Your benefits include :
Unlimited cancellation costs
Additional expenses
Luggage and personal effects
Rental vehicle excess
Travel delay
Accidental death
Personal liability up to $2,5 million
Domestic Cancellation plan
Amendment and cancellation costs up to $1,000
Who is RAA's underwriter?
RAA travel insurance is underwritten by Tokio Marine & Nichido Fire Insurance Co., Ltd.
Pros and cons of RAA
Consider the following pros and cons before deciding on any one policy.
Pros
Underwritten by Tokio Marine & Nichido Fire Insurance Co., Ltd.
Varied range of basic and comprehensive policies
Single policy for rental vehicle excess
RAA members save 10% on travel insurance
Option to obtain quotes and purchase policies online
24/7 worldwide assistance
Ability to resume trip if interrupted
Free policy extension
Ability to submit a claim online
Cons
Some pre-existing medical conditions not covered
Age restrictions
How do I apply for RAA travel insurance?
Briefly discuss steps involved in applying for cover.
Compare policy options. RAA offers a range of policies, so choose your plan based on the nature of your journey, your destination and your budget.
Receive an online quote. Enter your travel and personal information into the online calculator a quote on your premium.
Read the PDS. All information about your policy is listed in the policy disclosure statement, so read up on your chosen plan to make sure it meets your expectations.
Additional options. RAA offers several add-ons to upgrade your policy. Check to see whether your chosen policy can be amended with additional options.
How do I make a claim with RAA?
If you need to file a claim from your policy, here’s how to go about it.
File a claim online. You can submit your claim online via claims.travelinsurancepartners.com.au. Follow the prompts of the online claims system and upload other supporting documentation.
Download and post the claims form. Go to raa.com.au/travelinsurance and download the claims form. Make sure that you fill in all the required information. An incomplete form will not be processed. Remember to attach all supporting documentation, including original receipts and other proof of purchase, itineraries, luggage tickets and medical and/or police reports.
Honour the process. Your claim will take around ten business days to process from the day your claims documents are received. Refrain from offering to settle the matter yourself without consulting with your case manager.
RAA FAQs
Here are a few questions and answers about RAA travel insurance.
A. Yes. However, the policy might be more expensive in accordance with your age. You may also have to submit to medical assessment and trip duration limits.
A. These policies are tailored to leisure travelling rather than cover for employment overseas. If you do suffer an injury while working, your first step would be to seek compensation from your employer.
A. No. These policies have to be purchased before you leave Australia on your holiday.
A. Depending on your claim, you will be asked to submit medical reports, invoices, receipts, police reports, itineraries and luggage tags. The more complete your report, the more efficient the claims process.
A. The following aspects are taken into account when calculating your claim payment:
The amount of loss, damage or liability
The excess
The maximum benefit limits and sub-limits
Reasonable depreciation
The terms of the policy
Can I cancel my RAA policy if I’m not happy with it?
If you decide you no longer want your policy, you can cancel it within 21 working days from the date of issue. During this cooling-off period, you are eligible for a full refund provided you haven’t left on your trip or filed a claim from your policy.
RAA insurance provider offers a varied range of insurance policies for basic and comprehensive travel cover. Additional options like increased excess for rental vehicles and cover for valuable items are available to upgrade your chosen policy.
Compare travel insurance deals from Australian brands
Jessica Prasida is an associate publisher for Finder specialising in travel and home insurance. She loves travelling and is a wannabe dumplings master. Jess has a Bachelor of Business from the University of Technology Sydney and a Tier 1 General Insurance qualification. She is currently studying a Master of Marketing.
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