CUA Credit Cards

CUA provides a low rate and a platinum credit card, and both come with introductory balance transfer offers.

CUA is the largest customer-owned financial institution in the country. It offers its customers a range of financial products and services one would typically associate with a bank, including two Mastercard credit cards. Use this guide to compare your options and decide if a CUA credit card is right for you.

Comparison of CUA Credit Cards

Rates last updated October 18th, 2017
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
CUA Low Rate Credit Card
11.99% p.a.
0% p.a. for 13 months
$0 p.a. annual fee for the first year ($49 p.a. thereafter)
Receive up to 55 days interest-free on purchases and the ability to use Apple Pay and Android Pay.
CUA Platinum Credit Card
19.99% p.a.
0% p.a. for 13 months
$0 p.a. annual fee for the first year ($149 p.a. thereafter)
Collect 1 CUA Rich Life Rewards point per $1 spent, plus receive complimentary travel and purchase protection insurances.

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Types of credit cards from CUA

CUA offers two different Mastercard credit cards, both of which offer easy access to funds just about anywhere in the world. These cards offer different features designed to suit a range of people. Here’s what you can expect from each:

  • Low rate credit card

This type of credit card offers a low standard variable interest rate on purchases and usually comes with minimal features. The CUA Low Rate Credit Card charges a competitive 11.99% p.a. (variable) on purchases. It also allows you to save money on existing debt with a 0% p.a. balance transfer offer for the first 13 months. This card offers a $0 annual fee in the first year, normally $49 p.a.

Learn more about Low Rate Credit Cards

  • Platinum credit card

The CUA Platinum Credit Card is a premium product that comes linked to the CUA Life Rich Rewards program, enabling you to earn and redeem reward points as you use the card. It also offers complimentary international travel insurance, transit accident insurance, purchase protection insurance covers, and a concierge service. This card comes with an introductory 0% p.a. balance transfer rate for the first 13 months. It charges an annual fee of $149, which is waived in the first year.

Learn more about Platinum Credit Cards

Benefits of a CUA credit card

Some of the features and benefits you can enjoy with a CUA credit card include:

  • Balance transfer offers

CUA credit cards allow you to consolidate your existing card debt and save money on interest with competitive balance transfer offers. The CUA Low Rate Credit Card offers 0% p.a. on balance transfers for the first 13 months. Similarly, the CUA Platinum Credit Card offers 0% p.a. balance transfer rate for the first 13 months. Please note that the standard cash advance rate will apply once the promotional offer ends.

  • Interest-free days

Both CUA credit cards offer up to 55 interest-free days on purchases. To enjoy these interest-free days, you have to pay your account’s outstanding balance in full every month.

  • Additional cards

If you choose to get a CUA credit card, you can request up to 9 additional cards. This allows you to share your account with a partner or family member, and could help maximise your reward point earnings if you choose the CUA Platinum Credit Card. Keep in mind that you remain liable for all purchases made using additional cards linked to your primary card.

  • Online and mobile banking

Keep track of your credit card transactions and manage your account 24/7 from anywhere using CUA’s online banking platform or mobile banking app.

  • ATM network

CUA customers can access their accounts through the entire rediATM network, which comprises of more than 3,000 ATMs across Australia.

  • CUA member benefits

CUA ensures that its profits go back to its customers in the form of lower fees and better rates. It also gives you the ability to bundle products such as credit cards and home loans, which can simplify your banking and help you save more on fees. In addition to these benefits, CUA members can participate in its governance, ask questions about management and financial performance and even have voting rights at the Annual General Meeting.

How to apply for a CUA credit card

You can apply for a CUA credit card online in just four steps. Before you apply, make sure you meet the eligibility requirements and have all the relevant details on hand to speed up the process.

Eligibility criteria

  • You must be at least 18 years old
  • You must be a permanent resident of Australia
  • Other criteria will also apply

Required documents

  • Personal details. Your complete name, date of birth, marital status, number of dependents, and mother’s maiden name.
  • Contact details. Your residential address, time spent there, residential status, phone number, and email address.
  • Employment details. Your employment status, employer’s name and contact details, and time spent with current employer
  • Financial details. This includes information on our assets, such as investments, shares or savings. It also includes details of any existing debts and loans, as well as regular payments such as rent and household bills.

CUA credit cards provide a competitive range of features that are designed to suit a wide range of different lifestyles and needs. When considering one of these credit cards, make sure you check all the requirements and fine print. It's also important to compare a range of other options so that you can choose a credit card that suits your needs.

Frequently asked questions

You can apply for a CUA credit card online via a secure application form. This process has four steps to it, where you provide information about yourself and your finances. It should only take around 15-20 minutes to complete the application, and you should hear from CUA soon after submitting it.

If CUA approves your application you might have to verify your identify by sharing supporting documentation or by visiting a branch. After CUA verifies your identity, it dispatches your credit card and PIN.

To take advantage of the special balance transfer rate you have to inform CUA of your intention to transfer balances when you apply. You will need to include details of the debts you wish to balance transfer on your application. Note that you cannot transfer more than 80% of your new card’s credit limit. You also cannot use your new card to transfer balances from existing CUA credit cards.

You have to provide the name of the card issuer, your account number, and the amount you wish to transfer.

Yes, you can. Cash advances attract a higher interest rate than purchases, though. CUA also charges a cash advance fee worth 2.00% of the cash advance amount, with minimum of $3.50. Note that cash advance transactions are not eligible for interest-free days, which means you'll pay interest from the time the transaction is made.

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27 Responses

  1. Default Gravatar
    AnnaOctober 10, 2017

    Hi, I have a low rate CUA Mastercard. I frequently purchase online from overseas and am getting charged a foreign currency fee. Is there anyway to avoid this? Would using my debit card or PayPal be a better option?


    • Staff
      JhezelynOctober 10, 2017Staff

      Hi Anna,

      Thank you for your comment.

      For CUA Platinum and Low Rate Credit card, the Foreign Currency Conversion fee is 3.4% of the transaction value. This takes place when you make a transaction that is converted by a credit card network from AUD to foreign currency. This is one of the features of this card. Here’s a page to compare 0% Foreign Fees Credit Cards.

      Hope this helps.


  2. Default Gravatar
    ShirleyDecember 30, 2016

    I am on the age pension do I qualify with no debts 22,880 per year

    • Default Gravatar
      MaureenMay 23, 2017

      We are CUA.members we have credit cards with ANZ and Westpac
      we have nothing owing on Westpac Master card and $approx $1600 on Visa Anz can I transfer to your card from Anz with zero interest?

    • Staff
      HaroldMay 24, 2017Staff

      Hi Maureen,

      Thank you for your inquiry.

      Some credit cards have restrictions around which institutions you can balance transfer your debts from. This usually happens when credit card companies have financial ties to one another, or when both credit card companies are actually being financed by the same larger lending institution. You may want to consider the available option/s here.

      I hope this information has helped


    • Staff
      MayDecember 30, 2016Staff

      Hi Shirley,

      Thank you for your inquiry.

      Unfortunately, you must be employed when you apply for the CUA credit card. The banks/credit card companies that may accept applications from retired and pensioner applicants are listed here. On the same page, you can find the documents you’ll need to improve your chances of approval.

      Hope that helps.


  3. Default Gravatar
    TerryFebruary 4, 2016

    I have a platinum master card with CUA. Iam travelling to Canada & America in May 2016.I believe i get free travel insurance if holiday is purchased via my card.How do i get details for my travel insurance.
    Regards Terry Murray

    • Staff
      SharonFebruary 4, 2016Staff

      Hi Terry,

      Thanks for you inquiry.

      Complimentary Travel Insurance is provided automatically to CUA cardholders. For complete details about this cover, you may refer to CUA’s travel insurance PDS I have sent to your email.



  4. Default Gravatar
    kenMay 7, 2015

    How do I make my account MasterCard paperless?

    • Staff
      JonathanMay 7, 2015Staff

      Hi Ken, thanks for your inquiry!

      Receiving paperless statements can be requested through CUA online account login or by contacting CUA directly.



  5. Default Gravatar
    PatMarch 24, 2015

    What airlines would I be able to receive frequent flyer points with my cua credit card?

    • Staff
      JonathanMarch 24, 2015Staff

      Hi Pat, thanks for your inquiry!

      Unfortunately at this point of time there is no frequent flyers program available with CUA. Please see the following page for a list of frequent flyers credit cards.



  6. Default Gravatar
    PaulMarch 14, 2015

    I have no credit history .

    • Staff
      JonathanMarch 16, 2015Staff

      Hi Paul, thanks for your inquiry!

      CUA will assess your personal situation including identification requirements and financial information. More details on these criteria are available in the ‘Information needed for a CUA credit card application’ section on this page.



  7. Staff
    ElizabethNovember 24, 2014Staff

    Hi Kashif,

    Thanks for your question.

    You can find out about applying for a credit card as a temporary resident on this page.

    I hope this will help.



  8. Default Gravatar
    migonOctober 27, 2014

    can u please send travel insurance policy document. thanks.

    • Staff
      ElizabethOctober 28, 2014Staff

      Hi Migon,

      Thanks for your question.

      I’ve emailed you a link to the document.



  9. Default Gravatar
    GrantApril 22, 2014

    Could you send me the policy document with details of the complimentary travel insurance which comes with my CUA Platinum mastercard?

    • Staff
      ShirleyApril 24, 2014Staff

      Hi Grant,

      Thanks for your question.

      I’ve sent a link to the PDF to your inbox.


  10. Default Gravatar
    LAJanuary 27, 2014

    Could you send me the policy document with details of the complimentary travel insurance which comes with my CUA Platinum mastercard?

    • Staff
      MarcJanuary 28, 2014Staff

      Hi LA,
      thanks for the question.

      The CUA Platinum card has insurance offered by Zurich. I’ve emailed you a link to the policy document.


    • Default Gravatar
      kathyMarch 27, 2014

      I purchased 5 airline tickets for myself and family. Can you please tell me if I am covered for insurance and what extent. Do I still need to take additional cover. Thanks

    • Staff
      JacobMarch 28, 2014Staff

      Hi, Kathy.

      I have sent the policy document to your email.

      Thanks for your question.

Credit Cards Comparison

Rates last updated October 18th, 2017
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
NAB Premium Card - Exclusive Offer
19.74% p.a.
0% p.a. for 24 months
$90 p.a.
Exclusive to and available until 12 November 2017, enjoy a no BT fee, long-term balance transfer offer and complimentary insurances.
Virgin Australia Velocity Flyer Card - Balance Transfer Offer
20.74% p.a.
0% p.a. for 18 months
$129 p.a.
Earn 3 bonus Velocity Points per $1 for the first 3 months, a first year annual fee refund and a yearly $129 Virgin Australia Gift Voucher.
St.George Vertigo Platinum
12.74% p.a.
0% p.a. for 24 months with 2% balance transfer fee
$99 p.a.
Offers complimentary travel insurance, complimentary purchase insurance and access to a 24/7 personal concierge service.
ANZ Platinum Credit Card - Exclusive Offer
0% p.a. for 3 months (reverts to 19.74% p.a.)
0% p.a. for 12 months
$0 p.a. annual fee for the first year ($87 p.a. thereafter)
Exclusive to finder, receive 0% p.a. interest on purchases for 3 months and 0% p.a. on balance transfers for 12 months with no balance transfer fee.
ME frank Credit Card
11.99% p.a.
$0 p.a.
Available in black or white, this no-fuss credit card offers the same rate on purchases and cash advances, plus card lock technology.

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* The credit card offers compared on this page are chosen from a range of credit cards has access to track details from and is not representative of all the products available in the market. Products are displayed in no particular order or ranking. The use of terms 'Best' and 'Top' are not product ratings and are subject to our disclaimer. You should consider seeking independent financial advice and consider your own personal financial circumstances when comparing cards.

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