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Which banks can I balance transfer to?

Understand the rules around balance transfer credit cards and learn which banks you can and can’t transfer your debt between.

Balance transfer credit cards have restrictions around which institutions you can balance transfer your debts from to enjoy a low or 0% promotional interest rate. This is usually because the credit card companies have financial ties to one another. For example, when one company is the financial issuer of credit cards from the other company.

The result is that there are times when your request for a balance transfer from your current card to a new card with a different company could be declined. Use this guide to find out which credit card companies you can and can't transfer a balance between so that you can choose the right balance transfer card for your circumstances.

Credit cards you can and can’t transfer between based on the card issuer

This table shows which credit card issuers provide credit to other brands, and how this could impact on your ability to balance transfer your debt between them.

Credit card issuerCredit card brands owned by issuerBalance transfer between brands allowed?Conditions and other tips
Citi (Citigroup)BOQNoBalance transfers are not allowed from one BOQ account to another BOQ account.
Citi (Citigroup)IMBNoBalance transfers are not allowed from IMB accounts or other Citigroup accounts.
Citi (Citigroup)Suncorp BankNoBalance transfers are not allowed from Citigroup or Suncorp accounts.
Citi (Citigroup)Virgin MoneyNoVirgin Money may refuse to process a balance transfer request when it is from another Virgin Money or Citigroup account, worth less than $500, from offshore or overseas accounts or from an account not in the name of the primary account holder.
Citi (Citigroup)CitiNoBalance transfers are not allowed from one Citi account to another.
CommBankBankwestYesBalance transfers are not allowed from an existing Bankwest account to a new Bankwest account, but you can transfer a CommBank balance to Bankwest.
CommBankCommBankYesBalance transfers are not allowed from an existing CommBank account to a new CommBank account, but you can transfer a Bankwest balance to CommBank.
Latitude Financial Services28 DegreesNoBalance transfers are not allowed between Latitude accounts or its associated entities.
Latitude Financial ServicesColes credit cards*NoYou may not request a balance transfer from a credit card issued outside Australia or from a Coles Mastercard or Coles Platinum Mastercard, or any card issued by Latitude Finance Australia.
Latitude Financial ServicesMyer credit cardsNoYou may not request a balance transfer from a credit card issued outside Australia, from any Myer branded card or from certain credit cards issued by Latitude Finance Australia.
MacquarieJetstarNoYou are unable to transfer balances between any account issued by Macquarie or Card Services account and your Jetstar Account. Foreign currency balance transfers and balance transfers to offshore accounts or debit accounts are also excluded.
MacquarieWoolworthsNoBalance transfers are not permitted between any Macquarie or Card Services account and your Woolworths account. Foreign currency balance transfers and balance transfers to offshore accounts or debit accounts are also excluded.
MacquarieMacquarieNoBalance transfers are not allowed from any account issued by Macquarie Bank. Foreign currency balance transfers and balance transfers to offshore accounts or debit accounts are also excluded.
Latitude Financial ServicesColes credit cardsBalance transfer exclusions include credit cards issued outside Australia, other Coles Mastercard cards and Latitude Financial Services issued credit cards.
WestpacBankSANoBalance transfers are not allowed from BankSA, St.George or Bank of Melbourne credit cards, or any other BankSA, Bank of Melbourne or St.George account.
WestpacBank of MelbourneNoBalance transfer requests will not be accepted from another Bank of Melbourne, St.George or BankSA credit card, or if the transfer amount is from a credit card not issued in Australia.
WestpacSt.GeorgeNoBalance transfers are only allowed from non-St.George, Bank of Melbourne and BankSA Australian issued credit, charge or store cards.
WestpacWestpacNoBalance transfers are only allowed from non-Westpac Australian issued credit, charge or store cards.

As you can see, most major credit card issuers do not allow balance transfers for other credit card brands that they underwrite. This means if, for example, you had debt on a Citi credit card, you could not get a balance transfer to a credit card from BOQ, IMB, Suncorp Bank or Virgin Money.

The key exception highlighted on this table is that you can transfer balances between Bankwest and CommBank credit cards. This makes it important to check the issuer when you do your balance transfer between cards so you know that you will receive the balance transfer offer rate.

What’s the difference between a credit card issuer and a credit card brand?

ccf-bt-banks-250x250To understand this more clearly, let’s unravel the slightly tricky distinction between a credit card issuer and credit card brand. While credit cards are often branded by banks, stores or even supermarkets (e.g. St.George, David Jones, Woolworths, etc.), these cards are in fact issued by larger financial institutions.

For example, St.George credit cards are issued by Westpac, David Jones credit cards are issued by American Express, and Woolworths credit cards by Macquarie Bank. At the same time, these card issuers also offer their own brand of credit cards, i.e. Westpac credit cards, Amex credit cards and Macquarie credit cards.

Coles credit cards are another example. These cards were previously issued by Latitude Financial Services and are now issued by Wesfarmers (the parent company of Coles). But because Latitude is still listed as an “authorised credit representative” of Wesfarmers, you still may not be able to balance transfer between either of these issuers (ie. from a Coles credit card to a 28 Degrees Mastercard).

Changes between credit card brands and issuers

Some credit card brands may change card issuers from time to time. This makes it important to check your current card issuer when you’re about to request a balance transfer. In some cases the previous issuer may still be affiliated with your account, which could affect your ability to balance transfer your debt to other associated credit card brands.

Why are balance transfers not allowed between cards by the same issuer?

This comes down to the structure of a balance transfer. This process essentially lets you shift a debt from one creditor to another with the aim of refinancing your loan at a lower interest rate.

The actual transfer takes place when your new credit card issuer transfers the amount of your debt to the previous issuer, usually charging a transfer fee in the process. Since balance transfer offers are typically promotions to bait new customers and gain new debt on their books, card issuers rarely permit existing customers the opportunity to refinance within their own umbrella of issued cards.

What happens if I apply for a balance transfer with the same credit card issuer?

If you accidentally apply for a balance transfer with the same provider, the impact will depend on the companies involved and your financial circumstances. Some possible results could include:

  • Your application may be declined. In most cases, the reason that your application gets denied usually has more to do with other factors including your credit score and credit history. Even if a balance transfer isn’t possible, you could still be approved for the card.
  • You could get a black mark on your credit history. If your application is denied, the credit inquiry potentially leaves a black mark on your credit report. However, it’s not terrible unless you repeatedly apply for credit and keep getting rejected. Learn more about good and bad credit ratings.
  • You could get an offer for the new card without the balance transfer. If your credit report is in good order, you will more likely receive an offer for the card, with a side note that your balance transfer request can’t be processed.

Most of the time, you will be able to balance transfer between non-affiliated lending institutions, but it’s safer to check before applying just to make sure. Call your prospective card company, provide details of your current issuer and ask them if you can transfer your existing balance to them.

Pictures: Shutterstock

Balance transfer credit cards comparison

Rates last updated May 25th, 2017.

St.George Vertigo Platinum

Balance transfer offer has been changed to 0% p.a. for 20 months and is valid until 20 Sept 2017.

May 3rd, 2017

St.George Vertigo Visa

Balance transfer period changed to 14 months plus a new offer of $0 annual fee in the first year.

May 3rd, 2017

HSBC Platinum Credit Card

Balance transfer offer has been changed to 0% p.a. for 22 months and is valid until 31 August 2017.

May 8th, 2017

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Balance transfer rate (p.a.) Purchase rate (p.a.) Annual fee Interest Saved
Virgin Australia Velocity Flyer Card - Exclusive Offer
Take advantage of 0% p.a. for 18 months on balance transfers without a BT fee. Plus, receive a $129 Virgin Australia Gift Voucher each year.
0% p.a. for 18 months 20.74% p.a. $64 p.a. annual fee for the first year ($129 p.a. thereafter) Go to site More info
HSBC Platinum Credit Card
Earn 1 Reward Point per $1 spent and receive an annual fee refund with minimum spend.
0% p.a. for 22 months with 2% balance transfer fee 19.99% p.a. $99 p.a. Go to site More info
ANZ Platinum Credit Card - Exclusive Offer
Receive a low introductory offer of 0% p.a. on purchases for 3 months and 0% p.a. on balance transfers for 12 months. Also, enjoy an annual fee waiver in the first year.
0% p.a. for 12 months 0% p.a. for 3 months (reverts to 19.74% p.a.) $0 p.a. annual fee for the first year ($87 p.a. thereafter) Go to site More info
St.George Vertigo Visa
Save with 13.24% p.a. on purchases. Also enjoy up to 55 days interest-free.
0% p.a. for 14 months 13.24% p.a. $0 p.a. annual fee for the first year ($55 p.a. thereafter) Go to site More info
HSBC Low Rate Credit Card
Save with 13.25% p.a. on purchases. Also enjoy exclusive offers with the home&Away Privilege Program.
0% p.a. for 15 months with 2% balance transfer fee 13.25% p.a. $55 p.a. Go to site More info
NAB Low Rate Credit Card
Save with 13.99% p.a. on purchases. Also enjoy special offers from Visa Entertainment.
0% p.a. for 18 months with 3% balance transfer fee 13.99% p.a. $59 p.a. Go to site More info
Citi Rewards Platinum Credit Card
A long-term balance transfer offer with the Citi Rewards Platinum Card. Earn extra points on eligible international spend, plus complimentary travel insurance.
0% p.a. for 24 months with 1.5% balance transfer fee 20.99% p.a. $49 p.a. annual fee for the first year ($149 p.a. thereafter) Go to site More info
NAB Premium Card
Benefit from premium credit card advantages including travel insurance, Platinum Concierge Service plus 0% p.a. for 24 months on balance transfers.
0% p.a. for 24 months with 3% balance transfer fee 19.74% p.a. $90 p.a. Go to site More info
American Express Essential®  Credit Card
A no annual fee card that collects up to 1 Membership Rewards point for every $1 spent.
0% p.a. for 12 months with 1% balance transfer fee 14.99% p.a. $0 p.a. Go to site More info
NAB Low Fee Card
A low annual fee card with 0% p.a. on balance transfers for 18 months.
0% p.a. for 18 months with 3% balance transfer fee 19.74% p.a. $30 p.a. Go to site More info
St.George Vertigo Platinum
Save with 12.74% p.a. on purchases. Also enjoy Visa Platinum Concierge service.
0% p.a. for 20 months 12.74% p.a. $99 p.a. Go to site More info
ANZ Low Rate Platinum
Enjoy platinum benefits with exclusive discounts, complimentary travel insurance and personal concierge. Also repay your credit card debt interest-free with 0% p.a. for 16 months on balance transfers.
0% p.a. for 16 months with 2% balance transfer fee 11.49% p.a. $99 p.a. Go to site More info
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15 Responses to Which banks can I balance transfer to?

  1. Default Gravatar
    Paul | May 2, 2017

    How does know how much credit I can qualify or be approved for

    • Staff
      Anndy | May 3, 2017

      Hi Paul,

      Thanks for your question.

      There is no definite way to determine what your credit limit might be, as card providers often follow their own unique policies when deciding your credit limit. There are certain factors that can affect our credit limit including your monthly income and Your creditworthiness among others. You can refer to our guide here for more information.

      In addition, if you are making a balance transfer, the maximum amount that you can move to your new card depends on your approved and available credit limit.

      Cheers,
      Anndy

  2. Default Gravatar
    PVO | January 30, 2017

    If I do a balance transfer, is the old credit card closed? Can I keep the old card but not use it?

    • Staff
      Anndy | January 30, 2017

      Hi PVO,

      Thanks for your question.

      When you transfer your balance from the old card to the new one, you have the option to retain or cancel the old card. Generally, it will be your personal choice.

      Cheers,
      Anndy

  3. Default Gravatar
    Robert | December 29, 2016

    I would like a personal advice how I can get my credit card payments down as the way things are with my Bank I seem to be paying more interest charges than getting my total amount
    down not getting anywhere I have also stopped using any credit that I may have after paying the credit card that has been closed so no further credit usage allowed.
    Please advice as this will go on for ever.

    Thanking You,

  4. Default Gravatar
    Alex | August 7, 2016

    Who issues NAB cards and where does NAB sit, with regards who you can transfer between?

    • Staff
      May | August 7, 2016

      Hi Alex,

      Thanks for your question.

      NAB is one of Australia’s largest financial institutions and they issue the NAB credit cards.

      As for conducting a balance transfer, generally, you cannot transfer a balance from a credit card that is issued by the same institution. So, you are not able to transfer a balance between NAB credit cards, but you can do a balance transfer from NAB card to any other credit card and vice versa, provided you meet the criteria and requirements of the card.

      I hope this has helped.

      Cheers,
      May

  5. Default Gravatar
    Jo | March 5, 2016

    Hi

    I have a Go Mastercard. As I understand it and please correct me if i am wrong. Is it not possible to transfer any balance to another Bank on an interest free balance transfer. Sorry if this is a dumb question.
    Regards Jo

    • Staff
      Sally | March 7, 2016

      Hi Jo,

      Thanks for your question.

      There are many promotional 0% balance transfer offers available. You can compare some of these balance transfer offers here.

      The terms and conditions of the balance transfer will depend on the card you have, the debt you carry and the card you’re looking to transfer to.

      So long as the balance doesn’t exceed the balance transfer amount (which is usually a percentage of the approved credit limit) and you meet the eligibility requirements, you should have no trouble transferring a balance from your Go MasterCard to a new card.

      I hope this has helped.

      Cheers,

      Sally

    • Staff
      Jonathan | March 7, 2016

      Hi Jo, thanks for your inquiry!

      You can transfer your balance to another bank/ credit card, excluding Latitude Financial Services credit cards since GO is a product of Latitude.

      Cheers,

      Jonathan

  6. Default Gravatar
    | December 4, 2015

    Are there any 0% rates for the self-employed? And is it possible to obtain a $19,000 credit limit

    • Staff
      Sally | December 4, 2015

      Hi Christine,

      Thanks for your question.

      Are you referring to 0% balance transfer rates? As long as you meet the eligibility requirements, such as the annual income, credit history and residential status, you should have no problem applying for a credit card. If you’re self-employed, you may be asked to provide your accountant’s contact details as proof of your employment.

      If you’re unsure, it’s best to contact your preferred provider to discuss your likelihood of approval before applying.

      I hope this has helped.

      Cheers,

      Sally

    • Default Gravatar
      Ken | February 20, 2016

      Hi Sally ,

      I am wanting to apply for a $0% balance transfer as I have 2 large debts on both credit cards but I got declined should I wait a bit or try other banks. …

      And my personal loan got declined too as I didn’t realize much cheaper for balance transfer than Loan….

      Because I don’t want to mass my credit history more in case I apply and get declined again… so just want to get some tips before going again !!!

      Kind regards

      Ken tmTse

    • Staff
      Sally | February 22, 2016

      Hi Ken,

      Thanks for your question and we’re sorry to hear about your rejected credit card applications.

      Unfortunately, multiple rejected applications will have a negative impact on your credit history, so you’ll want to wait a while before applying for your next card. Exactly how long you’ll need to wait will depend on the state of your credit history, so it’s difficult to provide precise advice. However, you might like to wait a few months before applying for your next card.

      In the meantime, you can work on improving your credit history by making timely repayments and demonstrating your ability to repay. Create a budget and do your best to pay more than the minimum repayment each month and pay off as much as you can. For more tips on how to improve your credit history, please see our credit repair guide. You might also be interested in more information on what to do if your credit card application has been rejected.

      Before you apply for your next card, make sure you carefully read over the eligibility requirements and ensure you’ve organised the necessary documents before beginning the application. For tips on increasing your chances of balance transfer approval, please see this guide.

      I hope this has helped.

      Cheers,

      Sally

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